G570 One Key Recovery Problem

I am unable to launche OneKey Recovery using the button provided beside Power Button..
But i am able to launch it manually opening the .exe file..
I desperately need to format my laptop to factory settings.. please help..
Recovery Disks wont work as my Disk drive is not recognizing the discks.. :'(

hi dutch3546,
Welcome to the Lenovo Community.
From the scenario that you just described, it looks like you have a bad hard drive. The only way to make sure is to do a hardware test on the HDD (you will need another computer with an CD-DVD Drive). I personally use UltimateBootCD for the diagnostics (use the HDD diagnostic according to the brand of your HDD). Video usage here.and here. Click here for details or:follow the stes below:
1. Download the the UBCD ISO (www.ultimatebootcd.com)
2. Burn the ISO using imgburn
3. Insert the CD that you just created into the defective computer and reboot
4. Upon reboot, continuously press F12 and boot from the ODD/CD-DVD
To burn the diagnostic softwre on a flashdrive, follow this guide
Note:
If you find any errors, you will need to change the HDD. If don't have a recovery or restore disc, you can obtain one by contacting the Lenovo Technical Suport. Support phone list here.
Hope this helps.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

Hardisk partition and one key recovery problem

Hi All,
I am new to to the lenovo community. I recently bought a lenovo G series machine( G550 model #298595Q preloaded with Windows vista and 320 GB HDD) . surprisingly The C: drive contained 254 GB of the total available 284 GB and D: drive had the remaining space. I wanted to inistall linux, I had to partition the C:drive and no where in the lenovo mannual it is warned against the resizing C
I used a partition software called "paragon" to resize my C: drive. My system hanged while running the process and after a long wait I had to shutdown my system and after that my OS was not loading.So I decided to recover my vista using one key recovery. I tried the back up I stored in D: drive and in DVD and it is giving an error message that "not enough space in the system" and in the one key recovery menu the target location of the one key recovery is showing to D: drive but my preloaded vista was installed in C: drive and also it is showing the total free space as 298 GB)
Could any one help me to get my vista back.( why the target location of one key recovery is showing to D
or is there any way to increase the D: partition from boot setup). Please help me.
and also my warranty is valid , since I touched my C: drive( no where it is warned against that)?

I have posted this somewhere else, but it involves Win7, see if this helps:
What I can tell you is that I spent a lot of time as well trying to mend the soft/partitioning and to get rid of bloatware!
In short: I did a clean reinstall + recovered my OEM activation + partitioned the HDD as I wanted. Now it looks and reacts familiar (I used XP as well, before).
BEWARE: trying partitions managers as Easeus or Paragon has blocked my partitions - they seem to be "coded" somehow.
Do not hesitate: after you backup activation erase totally HDD (I used killdisc) and all shall be gone and you start fresh.
Get a Win 7 serching for "digitalriver" Get ABW for activation restoring Get drivers from Lenovo support, install only what you need by function not all of them!

One Key Recovery problem

I had a problem with my G580 so i tried to reset it using onekey recovery.I started system recovery and the first 70% it worked fine(it took 20 min) But now its stuck at 70% for 8 hours. The screen isnt frozen and it says it would only take 1 sec to finish. Is it safe to turn the laptop of or restart it or what can I do ??

If it has been running for 8 hours as stated, it is locked up and will need to be restarted. You can try and use the Ctl+Alt+Delete keys to show the task manager, but if that fails the only recourse will be to turn off the system by the power button.
Good luck.

G570 One Key Recovery Issue

Hi lenovo,
I have bought lenovo G570 8 months ago. i asked for a original os. It came with win 7 home and OKR. after the release of win 8 i installed win 8 in C: .but the oem partition was good . i did not disturb It. after install and boot win 8 did not open. so i used OKR to go back to factory settings. but OKR did not open. I had a recovery disk earlier. i`ve used It to install home basic but i am not satisfied with this copy as It had a lot of errors. i need a factory setting. in the disk management i can see that 14.75 gb oem partition is 100% free. system is not booting into OKR environment. next i installed a fresh copy of win 7 ultimate. during install, while selecting the partition It showed the 14.75 GB oem partition as only 4.35 GB free others used. actually data is inside It. but OKR is not booting. i asked the nearest shop he asked to bring me another G570 laptop so that he can copy its content to my hdd. so ways are there to copy contents to oem. Can anyone help me
Moderator note; e-mail address & other private information removed to protect member

Hi Balkishan,
Thanks for posting and welcome to the Lenovo Community,
Am sorry to hear about the issue that you’re facing but I’d like to confirm to you that the recovery won’t be working as the recovery image is corrupted so there’s no way to be able to let the OKR working again,
And I’d like to advise you to be able to install windows 7 on C: and free space you start a fresh installation for windows 7 and using the copy of the windows 7 you can format C: by pressing on the Local Disk C: from inside the installation process,
And then press format and then you can choose this partition to install windows 7 on,
And I’d like to provide you with contact numbers for the service support to call them if u needs any support:
India
IDEA-branded and
B, C, E, G, H, K, N, Q, V, Y Series Products
Toll Free Number 1: 1800-3002-9929
Toll Free Number 2: 1800-425-9003
Email : [email protected]
9AM - 9PM
Monday - Saturday
Hope the information helps. Let us know.
Regards
Soha
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Lenovo G570 essential - One Key Recovery issue

Hello to everybody and congratulations for the forum. I have a Lenovo G570 notebook which is running the original version of Windows 7 that came installed with. Before I mention the problem I have to state that I have restructured the hard drive by using the program Acronis Disk Director. When I click the One Key Recovery application and choose the RECOVERY option I receive the follwing message.
"The program cannot find the service partition. The service is currently unavalaible."
After checking, I noticed a change in the Default recovery partition (the factory one) and the Windows installation partition. These partitions are not ACTIVE as before. What can I do in order to overcome this problem and achieve to restore my notebook to the factory default installation?
Regards,
LENOVO G570-20079
INTEL CORE i3-2310M/4GB ram DDR3-1066MHz/HDD Toshiba 640GB MK6465GSX/VGA AMD Mobile Radeon HD 6370M/Atheros Wireless 9285/Atheros Ethernet Controller 8152/

Hello Oust_alex,
First the simple procedure to bring the system to factory setting by using the recovery disc if you have created before altering the partitions.
If the recovery disc is not created then you must restore the partitions as previous and then check.
Last option is to purchase the recovery disc from the service center.
Best Regards,
Tanuj
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

G570 Can't download One Key Recovery to Windows 7 64 bit

My system is Windows 7
The one-key recovery option was accidentally removed from my 64 Bit Lenovo G570.
Since then I have tried to download a recovery driver from the Lenovo support page.
Two options are available: one for a 32 Bit sytem and one for a 64 Bit system.
I have made absolutely sure that I have chosen the 64Bit version.
The programme downloads but half way through the installation process the green progress line stops and the message flashes up: "You must install this programme on a 32 bit version of Windows".
This happens time after time and the situation is really quite bizarre. There is no doubt that my system is 64 Bit and there is no doubt I am choosing the 64 Bit option.
Can anyone help?
Thank you in advance,
Bill

Same problem i bought new iphone 4GS and i tried to connect to itunes, and itunes says i need 10.5 version to work with this iphone, so i go to software update and it says you need to download 10.5 , so i download 10.5 and at the end it says you dont need to update , your itunes is already update
So cant download 10.5.

Lenovo G460 Windows 7 One Key Recovery with a Linux Partition

Hi All,
I recently bought a Lenovo G460 Notebook and installed linux on it to dual boot with WIndows 7. There was a problem with sound which I got fixed and everything is working fine now.
My question is:
Will me linux partition be there as it is If I recover the windows 7 partition using one key recovery?
How to create a rescue disk from One key recovery?
Thanks in advance.

Hi nilankaraja,
To create a rescue disk :: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/onekey_recovery_46_user_guide.pdf
On part of the Linux partition, are you asking if the partition will be saved ? Or is it something else?
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

One key recovery is not working in g560

i had deleted the partition D... now i m having two os linux and windows 7..
when i m pressing the one key recovery button it willl display the msg like
x:/windows/system32>
how can i clear this problem..

run one key recover under windows, burn recovery dvds then use them.
probably linux installation has deleted some system files.

Offer a Noob help? General one key recovery question

So I'm new to laptops, especially Lenovo, and when I got my laptop I had barely found out about the One Key Recovery Backup application AFTER I installed quite a few games. So I decided to make the backup but it ended up being 49GB so I put it on my Harddrive.
Now I found out that there was a partition for the backup but mine is only like 23GB. It's too late for me to make a new backup now since I have added way more stuff.
I was wondering if there is some way that I can go and delete files I had IN my backup?
The reason this backup is a problem is because I'm runing out of Hard drive memory because of this backup
Thank you

hi Andy16,
Welcome to Lenovo Community Forums!
Once you created the Backup File (backup.wsi files) I don't think you can open that and delete some files in side it,
Also not Possible Doing a selective Current system Back up.
If I understand you correctly you want to do another back up aside from the First one you made (the 49GB), But right now you're running out of disk space?
Regards
Solid Cruver
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Ideapad Series Tools One Key Recovery 7

Ideapad Series Tools One Key Recovery 7
Additional Needful Things: USB DVD Burner Slimline , a mount of DVD writeable Discs (not practical CDs a lot more) , Time approx. 2-3 hours,a big portion of patience
Prefer this as First big operation when you bought the machine, later is possible, but not recommended.
Note : When nessessary parts or partition moved or deleted/overwritten  it is to late...
Start your engine , when Windows is ready to go...
Plug your DVD Burner in ...
Press the One Key Recovery key on your Ideapad or click the (from now abbreviated OKR) OKR Button on screen ..
You should see this Menu next..
Choose Create Recovery Disc got this next Select Recovery Disc Type:
Choose the Factory default recovery disc
click next button brings you to Step 2 Factory default recovery disc
Insert an empty writeable DVD ...
after a short recognition it shows you the write speed
when its ok ... press next ..
be patient OKR start writing and checked the whole disc , that takes time..
should be 3 discs Windows 7 Starter or 4 discs when Windows 7 Home Premium
depends on preinstalled programs configuration ..
this procedure takes time, even on Atom based systems,from time to time it looks like machine gets hung up, but it doesnt...
If you want a bigger sized harddrive, and / or you want most all recovered, OKR creates a bootable first disc , so you can change your harddrive... if that whole procedure is done.
plug in your USB DVD burner , start your Ideapad.
press F2 to get into BIOS settings ...choose BOOT set first boot to USB-DVD and exit ...
or press F12 (Fn-F11) that provoke the Boot Device Menu, meanwhile insert your first disc that OKR create for you ...
boot from disc..follow the instructions to recover , OKR ask you to create new partitions (or delete old)
answer with yes ... when procedure is done , your new HDD is filled as same than the factory HDD, with one exception
you cant rewrite with OKR ,choose factory recover disc again, when press next ,
you got a warning, factory restore is not available...
But that doesnt matter , from now on.. you can , resize or delete partitions, without have to fear,
emergency recover via dvd is yours ...
Note: Factory Recovery disc creation could be done one time...
Note: Resulted Factory Recovery could not recover the procedure to do it again ...
If you like that program , you can save your straightline running windows with all your work via system backup..
and could create recover existing backup image or running system ... creates a bootable disc same as done above...
but recreate only your windows partition itself , not the whole hdd ...
Note: Why dont choose a flashdrive for "factory restore" ?
Its not provided by OKR 6 / 7 to save @ other media...but you can save your personal backup on those media...
complete HDD backup is around 20 GB .. so flashdrive size last min 32GB ...
at this time flashdrive more expensive than, bought a USB-dvd burner plus a mount of writeable DVDs..
Further information about One Key Recovery & more you can found on
http://consumersupport.lenovo.com/Video/LandingPage.aspx?lang=en&country=id
Info: Where residents the parts of OKR ... on 2 different partitions .. this shows the invisible content on driver partition
part 1 on driver partition in hidden folder/files & OKR part 2 on the "normal" invisible partition..as shown here
thats the reason why we first fasten your seatbelts & save the whole , before you want to change move/delete/format/resize on your harddrive
regards KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

hi there,
Regarding your questions:
1. You can try to install Windows 8.1 Enterprie (90 days trial). If that works, you can run a diagnostic on the HDD.
- Try Windows 8.1 (download link)
- Create Bootable USB or DVD with Windows 8 ISO
2. You can try these steps to verify the hard drive's health:
a. Use one of the bootable diagnostic tools below to test the HDD
- Lenovo Diagnostic Solutions (see Bootable DIagnostics)
- Seatools (for Seagate / Samsung HDD)
- Data Lifeguard Diagnostic (for Western Digital HDD)
b. Remove the HDD on the G570 and use a USB 2.5" SATA Enclosure to convert it to an external drive that can be read on another PC. From here, you can use HD Tune or the tools above to verify the HDD's health.
- http://www.hdtune.com/faq_1.html
- G570 Video Disassembly (see FRU Removal)
3. Depending on the size, brand, and specifications, check this link on how much a SATA HDD would cost.
Regards
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

[S210 Touch] One key recovery not working

I have a 1.25 year old S210 Ideapad Touch. I made a 100GB partition with EaseUS and had no problem with onekey recovery. I tried to merge that empty partition with my C drive using EaseUS software but it did not work saying there were errors. After that attempt One Key did not work. Tried to open One Key with compter turned off, error message said damaged partition. Next I used Control panel Administrative Tools: Disk Management to return C drive to almost its original size less 350 mb. one key still did not work. I reinstalled one key from Lenovo website and still did not work. Still indicated damage partition. What can I do now?
Jim
Moderator comment: New thread created. Subject edited for clarity. Was: Re: One key recovery not working!

I found the following on a recovery disk which I made early last year for the same computer but I cant get it to boot.
How do I boot this usb flash drive without losing this material and is it used to recreate the correct partitions?
convert gpt
create partition primary size=1000
format quick fs=ntfs label="WINRE_DRV"
assign letter="W"
gpt attributes=0x8000000000000001
set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"
create partition efi size=260
format quick fs=fat32 label="SYSTEM_DRV"
assign letter="S"
create partition efi size=1000
format quick fs=fat32 label="LRS_ESP"
assign letter="I"
gpt attributes=0x8000000000000001
set id="bfbfafe7-a34f-448a-9a5b-6213eb736c22"
create partition msr size=128
create partition primary size=436224
format quick fs=ntfs label="Windows8_OS"
assign letter="T"
create partition primary
format quick fs=ntfs label="LENOVO"
assign letter="O"
shrink minimum=12288
create partition primary
format quick fs=ntfs label="PBR_DRV"
assign letter="Q"
gpt attributes=0x8000000000000001
set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"
exit
Thanks for any help,
Jim

One Key Recovery for S10-3t

I got my new s10-3t and feel that there are certain problems with Windows 7 and/or driver installation. Secondary portrait screen orientation does not work, and, even more strange, I cannot remove the Lenovo Screen Rotation program from the computer (using Control Panel) - after uninstallation it is reported to still remain there. There are other minor problems. According to Yigit's advice, I am going to perform a one key recovery (OKR) of the system in order to get clean windows and drivers.
There are several questions. Knowing the answers could help me a lot during the OKR process, since by no means I might be considered as an experienced user.
1. How to start the OSR process:
a) Use the OneKey Recovery program whose shortcut I have preinstalled on my desktop, and choose System Recovery
b) Switch off the computer and then switch it on with a small button in the upper-left corner of the keyboard
Maybe a) and b) are identical?
2. Are there any important choices (questions) that I have to make (answer) during the OKR process? I mean really important choices, not like language, time or user name choice, etc.
3. Would it be possible during to OKR process to change the size of the partitions in my hard disk? Presently I have Local disk C: - 187GB and Lenovo D: - 30GB. I would personally prefer to have C around 100GB and the rest to be D:. Disk C: should contain windows, drivers and programs, and D: my personal files, like photos, musics, movies.
4) After OKR is over, I will get the computer:
a) with Windows 7 only, no drivers at all and no Lenovo preinstalled programs
b) with Windows 7 and drivers, at least basic ones in order to get connected to Wi-Fi internet, to have sound and normal graphics
c) as it was shipped to me, with Windows, drivers and all the Lenovo preinstalled programs like VeriTouch, VeriFace, SmileDock and others, that I have already removed as useless for me.
d) Should I perform any backup prior to OKR? I have no personal files on this computer, i.e, absolutely nothing to loose. Presently I backed up (onto my flash drive) only the drivers from the Lenovo D: disk.
e) Does the system sit in \\?\Volume{64...} where it is going to get recovered from? I do not see this partition in Windows Explorer, but I do see it in Defragmenter.
Sorry that the question is quite long.
Thank you.
Solved!
Go to Solution.

lots of questions
- how to start the okr process:
options are the same, if you select it under windows, windows will restart.
- are there any important choices (questions) that I have to make (answer) during the okr process? i mean really important choices, not like language, time or user name choice, etc.
nope.if application asks click "next"
- would it be possible during to okr process to change the size of the partitions in my hard disk? presently I have local disk c: 187gb and lenovo d: 30gb. i would personally prefer to have c around 100gb and the rest to be d:. disk c: should contain windows, drivers and programs, and d: my personal files, like photos, musics, movies.
if you make changes on volumes, one key recover will stop working.
- after okr is over, i will get the computer:
c.
as it was shipped to me, with windows, drivers and all the lenovo preinstalled programs like veritouch, veriface, smiledock and others, that I have already removed as useless for me.
- should i perform any backup prior to okr? i have no personal files on this computer, i.e, absolutely nothing to loose. presently i backed up (onto my flash drive) only the drivers from the lenovo d: disk.
if you have external dvd rom, i suggest you to burn factory default backup, just in case.
- does the system sit in \\?\volume{64...} where it is going to get recovered from? i do not see this partition in windows explorer, but i do see it in defragmenter.
there's a hidden partition for system & recovery files.it's better not to see cause if you see hidden partition under windows, one key recover stops.

Flex 14 Ideapad Windows 8.1 not able to start or recover using One Key Recovery

I have a Flex 14 Ideapad with Windows 8.1. This was bought in Dec-2013. In the last 6 / 7 months I have has Windows crashing many times. The crashes used to end with a message boot media not found. Each time I used the One Key Recovery to restore the machine to factory setting.
Recently, I faced an issue around user id files not being able to be loaded at the initial startup. This time also I used the One Key Recovery to restore the system. After this I have has another windows crash and now the One Key Recovery also is not working.
What can be done now to make the system work again?

When you start up the system with the NOVO-Button, there should be an option for BIOS.
Do you see the hard drive in the BIOS?
Another option is this:
You can use an USB-Flash Drive to start the system.
For example you can give Ubuntu a try, a good tutorial to do that can be found here:
http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows
If this system start up without any problems, we can use it to test your system.

How to obtain data for one key recovery

good morning.
sorry for my bad english but, I'm french....
I have a LENOVO G560 since 3 or 4 years.
I have a probleme with "one key recovery" partition.
I had re-size differents partitions, and I could'nt use one key recovery... I had an error message.
so, I had re-installed windows 7, and now, I 'm looking for data to restore the origin instalation...
Can I found CD or DVD with factory configuration ?
thank you ang good day.

Hi
Welcome to the forums
Since you have resized the partition, one key recovery wont work. You can take a look here but i cannot guarantee that it will work
http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/How-to-use-one-key-recovery-after-it-stops-...
If this does not work for you, you will have to order them from lenovo.
Regards
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

How to use one key recovery-help!

this is a follow to my querry last time since the machine that i have doesnt have the original OS installed contrary to what is indicated in its COA.
i went to disk management and found these 5 drives:
non-letter drive Healthy (OEM Partition) 14.75 GB
C: (system, boot,..., primary partition) 97.56 GB
E: (Primary Partition) 324.35 GB
LENOVO (D): Logical Drive
unallocated drive of 101 MB
what is a logical drive by the way?
does it mean that i still have the Original OS? how will i use the One Key Recovery?
Thanks in Advance...God Bless!

Is there a OneKey Rescue System button on your PC? Did you create backup disks?

G570 One Key Recovery Problem

Similar Messages

Maybe you are looking for