G570 & Onekey Recovery Problem

New to this and not very knowledgeable.
I have a G570 laptop and have tried to use onekey recovery, however it will not create the backup as there is insufficient space on the D drive.
I have spent some time searching the internet and it various artcle suggest my C drive should be small and my D drive large, on my machine they are the other way around.
How do I get this to work?

hi gordon,
as you may notice, it's because of the small d issue and recently all of the 3000 serie computers come with app. 30 gb d volume. if you want to create backup, i suggest you to burn the disc, use external hdd or clean-up the d volume.
there are some ways to change the partition sizes but after that one key recover may not work ( if you are using 6.0 version, it won't work, for 7.0 it may work )

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[G40-45] OneKey Recovery 8.1, Partition Problem

Well, So.. the problem is i already resized the C Partition, now i cant do a OneKey Recovery
I want to resize it back, but i forgot the initial size..
Maybe someone can help me?
~Thanks
P.S : Lenovo IdeaPad G40-45

For a total hard drive restoration, using Acronis would be your best option. As you suspected One Key Recovery will only image the system partition which isn't much help if the hard drive has to be replaced.
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G570 One Key Recovery Problem

I am unable to launche OneKey Recovery using the button provided beside Power Button..
But i am able to launch it manually opening the .exe file..
I desperately need to format my laptop to factory settings.. please help..
Recovery Disks wont work as my Disk drive is not recognizing the discks.. :'(

hi dutch3546,
Welcome to the Lenovo Community.
From the scenario that you just described, it looks like you have a bad hard drive. The only way to make sure is to do a hardware test on the HDD (you will need another computer with an CD-DVD Drive). I personally use UltimateBootCD for the diagnostics (use the HDD diagnostic according to the brand of your HDD). Video usage here.and here. Click here for details or:follow the stes below:
1. Download the the UBCD ISO (www.ultimatebootcd.com)
2. Burn the ISO using imgburn
3. Insert the CD that you just created into the defective computer and reboot
4. Upon reboot, continuously press F12 and boot from the ODD/CD-DVD
To burn the diagnostic softwre on a flashdrive, follow this guide
Note:
If you find any errors, you will need to change the HDD. If don't have a recovery or restore disc, you can obtain one by contacting the Lenovo Technical Suport. Support phone list here.
Hope this helps.
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G580 OneKey Recovery Backup Creating Problem

Hello everyone,
I have a G580 laptop for almost two years. In this February, I had to send it to the authorized service and it came back to me with a new-reinstalled Win8 64-bit, like it had. Before I sent it to the service, I was able to create backup files in both default location and external hard disk. Since it came back to me, today I tried to create backup file for the first time and opened OneKey recovery. I only have 130 GB of data at most, so it takes around one and a half hour. When it reached up to almost 70%, it gave me an error saying "Cannot access the files" and the process stopped. I tried two or three times more after restarting the laptop, but the error didn't change. Then, I tried to create another backup file with the same name in the same folder after a failure, it somehow took about 30 minutes, which was supposed to be the remaining time when the error was given. And the backup was completed, it said.
Now, I have two questions :
Is the backup I could finally create reliable or not? Or can i restore my backup from it for sure?
and
What is the reason for the error given and how to solve this?
System Information (if necessary):
Lenovo G580
Win8 64 Bit SL
Intel i5-3210
4 GB Memory
If any additional information is needed, I can provide.
Thank you !
Moderator comment: Please refrain from bumping your thread(s) / post(s) more frequently than 3 days. Doing so, unfairly, pushes other members' threads downwards. Bumping post(s) removed.

No replies? Please I need help.

IdeaPad U330 shows a blue screen and then shuts down while trying to Backup using onekey recovery

I have a brand new Lenovo IdeaPad U330 2267-58U preloaded with Windows XP Professional. After I installed some application software I tried to use the Onekey Recovery (from the Start menu) to create a backup of my system partition (C drive) for the first time. For backup mode I chose "Full backup" and for Compression Type I chose "Quick compression" (I tried the no compression option and it didn't work either). I then clicked the "Next" button and left everything unchanged as the default setting (backup location set to the D: drive). As soon as I clicked the "next" button, and then the "start" button, the screen turns blue and the system reboots. The system then reboots with the blue disck-checking screen.
Any fix to this problem?? I haven't been able to create any back up for my system or create a recovery disc so far.

have you checked your disk(s) for error(s)?
http://support.microsoft.com/kb/315265/en-us
and one more thing, can you send the system or application events? ( related error )
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Lenovo OneKey Recovery for Windows 7 64bit does not work

Does anyone have a patch or new release link for Lenovo OneKey Recovery? I recently bought a G450 and Win 7 Ultimate-64bit separately, there is no link available in the support and download page under this model yet. I tried installing the Vista 64 bit version and still does not work as well. I did a clean install downloaded the drivers from the Lenovo support page.
Solved!
Go to Solution.

You haven't provided a link to the page you are trying to download from. On top and at the right of most download pages there should be a red loud speaker next to the print page button, just click on it in order to report a faulty download or possible other problems with the page.
Is the following page the page you were trying to download from? If so you can submit direct feedback if the download doesn't work for you.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS009179
Andy ______________________________________
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One Key Recovery problem

I had a problem with my G580 so i tried to reset it using onekey recovery.I started system recovery and the first 70% it worked fine(it took 20 min) But now its stuck at 70% for 8 hours. The screen isnt frozen and it says it would only take 1 sec to finish. Is it safe to turn the laptop of or restart it or what can I do ??

If it has been running for 8 hours as stated, it is locked up and will need to be restarted. You can try and use the Ctl+Alt+Delete keys to show the task manager, but if that fails the only recourse will be to turn off the system by the power button.
Good luck.

Help needed - Can't access OneKey Recovery restoration option after system reboot,

Hi,
I run OneKey Recovery, after I choose "recovery", and system reboot.....system automatically log in Windows 7 again, rather than access OneKey Recovery restoration option.
I am using G570 and OneKey Recovery version is 7. this issue never happened before, it always reboot to OneKey Recovery restoration before....please help. Thanks

You shouldn't need Command + R since the Option key will present you with the Recovery boot volume. Seems something is amiss there, I'm willing to bet you may have been using a wireless keyboard.

OneKey Recovery System wiped out my hard drive - Please Help with RMA

Hi, I just recently got an IdeaPad S12 netbook.
Last night I tried using the OneKey Recovery System to restore the hard drive to the original factory configuration.
Unfortunately, the restored process did not work and I had to shut down the system.
Now, on boot up, I just get a blank screen with this message:
"Remove disks or other media. Press any key to restart"
I cannot boot up in to Windows, or even run the OneKey process again.
I know there has been a documented problem (on forums, not in actual documentation!) that the OneKey system cannot run after hard drive partitions have been resized. However, it is truly a defect in the software to corrupt the entire drive, instead of providing a warning and blocking the process from continuing.
Today is my last day in the 21 day period to get an RMA. I called customer support and they will only issue an RMA with restocking fee. They say I have to go through tech support and have the case documented and approved, including physical inspection (if necessary I think), in order to waive the restocking fee. Considering the OneKey software can produce such disastrous results, I should not have to pay the restocking fee. It seems like a waste of everyone's time and money to send the laptop to tech support, instead of just allowing me to do the return right now.
I'm hoping someone from Lenovo can help me get this RMA approved today and not deal with tech support or restocking fee. Right now I have a 3-pound brick instead of a functioning laptop.
George

Georgewsu,
Thanks for the pointer on the documentation - I'll see what we can do to make it more clear that changing partitions can inhibit OKR from functioning properly.
Systems with no optical drive like the S10 or S12 can be more challenging when trying to recover from this sort of thing - there is a balance, perhaps in expecting a user to get a USB external optical drive and burn recovery media if they are going to change the partitioning of the drive and making netbook class systems available at this price point.
Without intending to sound too harsh, I'm not sure why Lenovo should fairly absorb the cost of the results of the changes you made to the product. If you return a product, we are going to have to refurbish it, re-image and resell at a substantial discount. When you consider the time, the shipping costs, and what we will subsequently get for the product, we are well in the negative territory on the deal.
I think what might be more fair is to contact support and see if the depot can reimage your system under warranty. If so, your system functionality will have been restored - you keep a quality system, and everyone is happy. If you then want to customize your configuration, I would suggest getting a USB optical drive and burn recovery media before making more changes.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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No me funciona el onekey recovery u310

Hola queridos foristas!
Tengo una Lenovo u310 idealpad, tengo instalado el windows 8.1, tengo la partición D: Lenovo.
quiero volver a restaurar de fábrica la ultra, apago la pc, apreto el botón novo, y pongo onekey recovery, no sucede nada y vuelve a iniciar windows 8.1, de nuevo, no se que hacer. Necesito ayuda de uds.

Porque no intentas desde dentro de Windows siempre que no sea un problema de la particion como comentaba:
Cómo actualizar, restablecer o restaurar tu equipo
Opciones:
Restaurar el equipo sin afectar a los archivos
o bien
Quítalo todo y reinstala Windows
Saludos Cordiales,
Alez Curquejo
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Es importante indicar que los foros complementan los recursos de los usuarios pero no reemplazan al Servicio Técnico Oficial de Lenovo, para ello puedes contactar en Página de Soporte Oficial de Lenovo

G560 PXE error; OneKey Recovery seems to work, but then I get BSOD upon boot

I've got a 3-year old G560 and a few days ago, I ran into a PXE error out of the blue. I didn't really change anything about the computer's setup, and it may have been caused by commuting the laptop.
I already went through the whole F2 setup regimen of disabling network boot, changing over to compatible mode, trying every combination of boot order, etc.
When I was in compatibility mode, I was able to get the OneKey Recovery to work. There's no DVD involved, seems like it's stuck in that partition. I never set a restore point, but I didn't mind a factory reset. So I did the OneKey factory reset and it took about 15 minutes and it seemed to be okay, but then when I try to start the laptop, it will show the Windows logo, freeze there for a few seconds and then it flashes the blue screen of death for a split second (impossible to capture the error codes).
If I try it in safe mode, it shows the files that are being loaded, and it BSODs right after classpnp.sys
Now, I guess my main question is if OneKey will appear to work and yet maybe the HDD (hard drive) does not work. Could it be a matter of just replacing the hard drive? I did pull out the hard drive and re-mount it. Also the motherboard and re-mounted it. Is the OneKey function separate from the hard drive?
The laptop is so old that I wouldn't want to invest much money in its repair (warranty is past expiration date), but it's also been my daily computer, so I wouldn't mind if it was just a case of replacing a hard drive. With these problems, would it just be possible to make Ubuntu into my primary operating system by using an install disc?

hi stophammertime,
Welcome to the Forums.
It looks like you have some bad sectors on the HDD that's why the OKR didn't work or for some reason, OKR worked but the bad sectors corrupted the OS installation files. To verify this, you will need to run diagnostics on the HDD (try ultimatebootcd as it has diagnostic tools for ever brand of HDD's)
Also, the OneKey Recovery runs on a hidden partition on the HDD (usually the last few sectors of the drive). It's possible to trigger the OneKey Recovery if the partition structure isn't damage but if the target drive has bad sectors (i.e. Drive C:\), it may fail to image the drive or corrupt the installation files.
If verified that you have bad sectors on the HDD, you will need to replace the HDD and from here, you can:
1. Use a recovery disc to restore the default OS (this is only psosible if you have created one using this method)
2. If you can still read the COA product key at the bottom, you can burn an ISO copy on this website and use it to clean install Windows into your PC (if you get issues activating Windows, try to activate by phone).
3. Scratch Windows and use Ubuntu as you're primary OS.
Hope thish elps
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S10-3 Onekey Recovery

Hi, new here in forum.
I installed all updates of windows 7 starter and after reboot my firewall and antivirus fails due to an error.
I restore the system and update again and no more error but my onekey recovery fails.
I opened the program and when prompted to reboot computer into the system recovery environment there was a problem because computer boot in windows 7 instead of the system recovery environment.
I tried many times but still it can't boot into the system recovery environment.
Anyone please can give me solution to this.
Thank you.

Lenovo service centre can reinstall the hard disc and revert the computer to initial state, although this is a common flaw in the one key recovery, however Lenovo will charge you.
I have my s10-3 reinstall by Lenovo service centre, but they just reinstalled the hard disc and did not made good the flaw.

Dudas sobre windows 10 y onekey recovery

Hola que tal, primero que nada tengo una lenovo ideapad z470 y queria saber si me recomendarian actualizar a windows 10, ya hice mi reserva y tengo listo para actualizarlo pero no me animo. Como seria el tema? osea se borran todos mis programas y archivos? o quedan guardados?. En caso de que me empieze a funcionar todo mal se que esta el onekey recovery y entiendo que sirve para restaurar el sistema de fabrica, pero se puede hacerlo si nunca antes yo hice una copia de seguridad? osea jamas use el programa y recien abri para ver que onda y decia de recuperar el sistema, mi duda es, lo va a hacer a pesar de que nunca hice una copia de seguridad?No creo haber haberme explicado bien jaja asique cualquier cosa que no se entienda lo vuelvo a formular.

Hola, el equipo de momento no tiene controladores actualizados para Windows 10 en su pagina de descargas, pero tampoco aparece como equipo incompatible, por lo que es probable que salgan controladores actualizados en breve o ya los comienze a ofrecer Windows Update.
La actualización conserva archivos, configuraciones y aplicaciones, aunque en este último caso, algunas aplicaciones de terceros podrían necesitar una reinstalación posterior o resultar incompatibles, el asesor de actualización de Windows 10 te ofrecerá un informe sobre las posibles incompatibilidades.
De todas formas es muy importante realizar copias de seguridad de todos los archivos personales, aunque la actualización es segura, se deben tomar precauciones básicas, de la misma manera, podrías tener problemas físicos con el disco y perder tu información independientemente de que actualices o no a Windows 10.
Acerca del OneKey Recovery, MS no garantiza su funcionamiento, segun su nota, la partición de recuperación no funcionara tras actualizar a Windows 10, necesitaras los DVD o el USB de recuperación para poder aplicar Recovery y volverlo a su estado original o una imagen con la que puedas reinstalar tu actual estado del sistema, debes asegurar una copia de la imagen por si llegara el caso que quieras aplicar recovery y no funcionara.
Aun no tengo referencias sobre este tema, aunque cada fabricante tiene su propio recovery y el comportamiento puede ser distinto.
Pego______
Por qué veo una notificación de que no podré restablecer la configuración de fábrica?
Verás este mensaje si el fabricante configuró tu PC para que se ejecutara desde un archivo de imagen de Windows comprimido e incluyó una opción para restaurar la configuración de fábrica. Después de la actualización, no podrás restaurar la configuración de fábrica, pero dispondrás de otras opciones de recuperación.
Fin del pegado___
Sobre el uso de OneKey Recovery tienes mas informacion en:
*Lenovo Recovery Disk – Guide for Windows XP, Vista, 7, 8
*Windows 8/8.1 Como utilizar el Onekey Recovery de Lenovo

Partition Management in the Presence of the OneKey Recovery System

I am currently using a G550 2958 Model Laptop, from the Lenvo 3000/Essentials Notebook Series. This laptop came with a feature called OneKey Recovery, which I have used to create recovery disks for my computer, using 2 DVDs. My problem is this: I wish to install a Linux operating system on my computer, but Lenovo filled the partition table. Here is a summary of the partition configuration:
First Partition, Unnamed, Primary, NTFS, 200-300 MB, boot flag, houses Master Boot Record
Second Partition, "C", "C:", and/or "OS Drive" (running Windows 7 Home Premium 64-bit Service Pack 1), Primary, NTFS, approximately 187 GB, contains Windows installation and personal files.
Third Partition, Unnamed, Extended, NTFS, approx. 30 GB, is a container for:
Logical Partition: "Lenovo", Logical, NTFS, approx. 30 GB, lba flag (which I take to mean it's bootable), contatins data and drivers necesarry for operating the OneKey Recovery System in respect to creating images and usage of the NOVO button.
Fourth and final Partition, "LENOVO_PART", Primary, NTFS, 13-17 GB, hidden service partition used for OneKey Recovery.
My question is this: I'm aware of the fact the OneKey Recovery will cease to function if I resize or delete any partitions in that I will not be able to create backup images or recovery disks, but since I have already done so and have no further need of OneKey, will booting the recovery disks automatically restore OneKey functionality after deletion or resizing of recovery partitions? In essence, will disabling the OneKey system through partition management permanently remove my ability to use recovery disks, or no?
Solved!
Go to Solution.

Hi willbuntu and welcome to the community,
Here's a thread where we were experimenting with resizing partitions and deleting them. I made a full backup with OKR on an external hard drive and made the recovery discs. I deleted D: and resized C: and installed Linux. I was able to restore the system using the recovery discs. The discs resized the partitions and put everything back the way it was from the factory. Then, I restored from my backup and everything was back the way it was when I started.
Make sure that the discs that you made will boot okay.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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OneKey Recovery 8.1: hidden partition(s)

Apologies for yet another question about OneKey Recovery (OKR) but after a day spent reading posts here and elsewhere I am lost as to how (if at all) it is possible to use OKR 8.1 to backup the system and hidden partitions so as to enable recovery to a new HD.
System is B50-70 delivered 30/12/14 but built October 2014 with Windows 8.1 64 bit and OKR 8.1.0.2326.
When I run OKR it offers me System Backup. This backs up the Windows OS (C:\). I can see no options to backup the existing hidden partition or to create recovery disks/drive which would include that hidden partition.
Am I missing something please?
If not, is my best bet to dig out my Acronis?

For a total hard drive restoration, using Acronis would be your best option. As you suspected One Key Recovery will only image the system partition which isn't much help if the hard drive has to be replaced.
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

G570 & Onekey Recovery Problem

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