G570 Touchpad

Hi, first of all, I'm sorry if this has been addressed elsewhere, but my quick search didn't turn anything up. After many years of using Dells, I got a G570 and there are some issues I'm trying to fix with the touchpad. Is there a way for me to assign pressing the left and right touchpad buttons together to the mouse 3 function? I imagine this has been asked before, but couldn't figure out concise search terms. Also, when I click and drag something (like the volume control in a youtube video), my mouse continues dragging even after I release the button. I have to click again to release, which is really annoying. I accidentally mute videos, jump up and down pages sporadically when I'm dragging the side scroll bar, etc. all the time. I've tried changing the device settings in mouse properties, but this hasn't done anything (I thought unchecking tap and drag would fix the problem but it hasn't). Any help would really be appreciated. Thanks!

hi crisbo
i'm not sure if it helps but can you try to remove the current touchpad divers, restart your computer and let windows install the drivers automatically?
if it doesn't help, updating the drivers may help you to solve the issue.
http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=130485

Similar Messages

  • G570 TouchPad disabling problem

    Hi!
    I recently bought a new Lenovo G570 Laptop and immediately updated the BIOS (so I can't tell if it worked before). Everything seems to be working perfect, but I found that Fn-F6 (enable/disable touchpad) is not working and the TouchPad is stuck enabled. It's really bothering me, is this a BIOS problem or just wrong Windows configuration?
    Solved!
    Go to Solution.

    hey isagar2004,
    I would recommend going to http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=130485 and update all your drivers.
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

  • Elantech synaptics touchpad driver doesn't work properly for G570 on Win8

    Hello, i got G570 laptop, at first i had Win 7 installed in it, i downloaded the touch pad driver for my laptop to use the scrolling feature of touch pad and it worked fine. Now i upgraded my OS to Win 8 and so i download and installed the touchpad driver for Win 8. The problem i am facing is that the scrolling feature no longer work on Win 8. Please suggest me a solution

    I am having the same exact problem on my G580. Everything funtions perfectly in desktop mode, but in any metro app or the start screen scrolling does not work.

  • G770 touchpad mouse click

    Hello, I hope this is not too strange a question but I am looking at a new G770 and the left button on the touchpad is really loud and clicky yet the right button is hardly audible.
    Is the normal design?
    It might be just the one I'm looking at, I would have thought they should both be quiet.
    Any advice gratefully received.
    Thanks

    I just got the G570 today and the noisy left click is driving me nuts! Yes, I too am afraid I am waking everyone up in the house by typing with this loud click. And my right click is quieter too. If one had to be quieter than the other, I wish it had been reversed.  Is this loudness normal or faulty manufacture?  If normal, is there a way for us to fix it to make it quieter? I really don't want to use a mouse because it gives me carpal tunnel...

  • G570 opening anything Cursor passes over

    I need help.  My wife's Corei3, Win8  based, G570 has begun to act erratically.  The system will open every app or program that the cursor passes over and will not access the far right or left screen options to allow me to shut it down.  I eventually have to remove the battery in order to shut it off.  It is unusable in this condition.  If you allow the cursor to stay on one icon it will continue to open that application until you move it. 
    I have run Malwarebytes, AdAware, Spybot S&D and have Norton 360 installed and operating.  I thought it may have had something to do with one of the Facebook game apps that she'd been playing.  This had happened before and I ran the above programs and it pointed to Facebook as the problem.  This time, it hasn't found anything.  I can't get into the Control panel to get into the area to unistall programs.  I was kinda wondering if it could be an issue with the Macromedia Flash.
    Any ideas?  Could this be a hardware issue or a driver issue with the touchpad?
    Thanks

    hi johnmcd348,
    Welcome to the Lenovo Community.
    If you have Windows 7, try to:
    1. Boot into Safe Mode by repeatedly pressing F8 during startup. If the problem persist,  there's probably a problem with the Touchpad or the Touchpad's left/right clicker.
    2. To isolate the issue, try to remove the Touchpad cable (you need to remove the keyboard first - see page 47 of the hardware maintenance manual on how to remove the keyboard)
    Touchpad Cable:
    Spoiler (Highlight to read)
    After removing the touchpad cable, put the keyboard back in, power on the PC and use a USB mouse. If everything works ok, you will need to replace the whole Top Cover (keyboard bezel) that includes the touchpad. - part #: 90200980.
    Hope this helps.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Touchpad no longer scrolls up and down on Satellite A

    So my HD crashed and i have to completely install Windows and all the Toshiba stuff with it a new.
    All is well - except for one thing, my touchpad no longer scrolls up and down using the side of it in IE or Chrome, but it still works in SeaMonkey.
    My Computer technician tells me it's an issue with getting some new driver for the touchpad, and i think i had to do that already about a year ago when i still had my original HD running.
    So i went to the Toshiba.ch website and tried to find something.
    I found all their "verfication" stuff and got inside the system and it instantly returned about 45 drivers by the looks of my "un"-driving eyeys they all could have been for whatever, so i searched especially for "touch pad" and yes, there was one for my Synapsis touchpad and XP as well, so i downloaded it - or i should say i opened it in Win Zip and checked first on the "readme file - wow, that was some Portugese in there, and that's when i kind of begun to feel lost.
    I check in at Toshiba.ch, get a ton of drivers in my face i have no clue whether i am supposed to download them all or what, and when i finally pick what i think i need the whole thing seems to be in Portugese, what the crickey in the afternoon is this???
    Anyway, before i download and try to install stuff i have no clue about i was hoping someone would actually give me a better hint on what i have to do exactly to get my touchpad to scroll up and down again also in Chrome, IE and where ever else.
    I use Service Pack 3 on Win XP Pro and was told that's maybe why the old original driver for this laptop needs to be updated, but which file, where to get it, and how to properly install it please anyone???

    Thanks for that, you confirm what i actually found out myself in the meantime.
    The way i got this issue solved was that i first tried to download and install the Synaptics driver from the Toshiba site - that simply failed miserably, glad with no negative side effects at least.
    Nesxt i used what unfortunately is way easier that sites like the Toshiba overload, i used Google to simply find the Synaptics website and instantly got the link to their driver download - eh voila, that actually gave me a .exe file, not an endless array of zipped files like the stuff on the Toshiba site in endless language versions!!!
    This worked, tested everything out alread since a while.
    - Which now leaves me with the question about the second driver you mentioned,
    Alps Electric
    what is that one needed for??
    I have not seen this name on my lappy before, so totally unsure about whether it still needs this dispite things are working everywhere, i did not even have to go into the Device Settings of the Mouse / touchpad to change or rearrange anything in there after the direct download from Synapsis, but well informed is always best, so if you could let me know about that
    Alps thing would appreciate...

  • Unable to see file system on touchpad over USB from Windows 7

    When I plug in my HP touchpad running 3.0.4 via USB to my PC running Windows 7 the device appears in device manager, but I don't see a new drive appear with a given drive letter under my computer.
    If I look at device manager in windows, I see two webos devices.  One is under disks.  The other is an unknown device with a question mark next to it.
    If I look at the disk from the disk management interface, the disk appears, but doesn't seem to have a drive letter nor a filesystem on it.
    If I plug the touchpad into an XP box, it wants to format the drive... which loses my apps.
    What did I break?  Any way of fixing this?
    Thanks!
    -- gyre ---
    Post relates to: HP TouchPad (WiFi)

    Before you disconnect the cord from the PC, are you correctly choosing "Eject", or the incorrect "Safely Remove Hardware" from the tool tray?
    I've heard the latter can cause confusion on a PC...
    Wyrenut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Touchpad Adobe Reader stuck at opening screen

    Hi,
    I downloaded the update for adobe reader version 10.3.351 and now the reader is stuck at the opening screen. I have tried opening my pdf files through quickoffice, restarted the touchpad and nothing seems to work. WebOS doctor is not giving me any solutions as well. Does anyone have any other suggestions.
    Post relates to: HP TouchPad (WiFi)

    What have you tried so far? You mentioned webOS doctor; have you run this app yet to bring you device back to its defaults? After using webOS doctor you would have logged back into your webOS account and reloaded you apps to your device, this would have reloaded Adobe 10.3.351 which is the latest version of the app.
    Adobe 10.3.351 is the latest version available and is working fine on other Touchpad devices including my own. I am not sure why it would be hanging on your device. Have you installed Preware? If so did you install this back to your device after webOS doctor?

  • ConfigMgr 2012 R2 Client Failes to Install on HP EliteBook laptops with Synaptics Touchpad drivers

    I've come across a fairly frustrating issue that has been taking up way too much of my time that past week or so. The issue started a little after some of our larger sites were migrated from SCCM 2007 to SCCM 2012. I started getting complaints that one of
    our technical workstations (HP 8770w) was not deploying properly. I started investigating the issue and the problem involved the removal of the old ConfigMgr 2007 client and install of the new SCCM 2012 R2 client.
    The Windows 7 x64 OS WIM that I am using is one that was migrated from the 07 to 2012 environment and it has been working fine. During the Setup Windows and ConfigMgr step the old client is removed and the new one for the 2012 environment installs. There
    has not been any issues with this, but I feel something has changed now that we are deploying the 2012 R2 client.
    Back to the issue, what happens is that the ConfigMgr client fails to uninstall the old client. Looking in the client.msi_uninstall file you will see that it is unable to locate a couple of SCCM 2007 configmgr client patches that were installed so it can
    uninstall it. I get the "Couldn't find local patch ''. Looking for it at its source." line in the uninstall file. When I look for that under HKEY_CLASSES_ROOT\Installer\Patches the ENTIRE directory structure is empty. There is not a single item
    listed under patches.
    Since the only thing that happens in between the pushing down of the WIM and installing the configmgr client is the drivers that is where I started to look. I started over with the basics (disk and network driver) and it was able to complete the OSD process
    (like the other 30+ models we currently support). I added drivers one by one having the system re-image each time. When I got to the Synaptics TouchPad drivers the issue would return. I've tried around 5 different drivers offered from the vendor and they
    all result in the same behavior.
    I'm still actively troubleshooting how to FIX this issue, but I have no idea why this is going on. I thought I would share with the community on this issue and see if anyone else has observed this VERY odd behavior.
    Here is a snippet from the client.msi_uninstall log:
    === Verbose logging started: 1/15/2014  22:59:34  Build type: SHIP UNICODE 5.00.7601.00  Calling process: D:\_SMSTaskSequence\OSD\GAS000EF\ccmsetup.exe ===
    MSI (c) (6C:BC) [22:59:34:264]: Resetting cached policy values
    MSI (c) (6C:BC) [22:59:34:264]: Machine policy value 'Debug' is 0
    MSI (c) (6C:BC) [22:59:34:264]: ******* RunEngine:
               ******* Product: {2609EDF1-34C4-4B03-B634-55F3B3BC4931}
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (6C:BC) [22:59:34:264]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (6C:BC) [22:59:34:264]: Grabbed execution mutex.
    MSI (c) (6C:BC) [22:59:34:264]: Cloaking enabled.
    MSI (c) (6C:BC) [22:59:34:264]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (6C:BC) [22:59:34:264]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (00:80) [22:59:34:264]: Running installation inside multi-package transaction {2609EDF1-34C4-4B03-B634-55F3B3BC4931}
    MSI (s) (00:80) [22:59:34:264]: Grabbed execution mutex.
    MSI (s) (00:D4) [22:59:34:264]: Resetting cached policy values
    MSI (s) (00:D4) [22:59:34:264]: Machine policy value 'Debug' is 0
    MSI (s) (00:D4) [22:59:34:264]: ******* RunEngine:
               ******* Product: {2609EDF1-34C4-4B03-B634-55F3B3BC4931}
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (00:D4) [22:59:34:264]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (00:D4) [22:59:34:405]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (00:D4) [22:59:34:405]: End dialog not enabled
    MSI (s) (00:D4) [22:59:34:405]: Original package ==> C:\Windows\Installer\b8ba.msi
    MSI (s) (00:D4) [22:59:34:405]: Package we're running from ==> C:\Windows\Installer\b8ba.msi
    MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: Uninstall Flags override found.
    MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: Uninstall VersionNT override found.
    MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: Uninstall ServicePackLevel override found.
    MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}'.
    MSI (s) (00:D4) [22:59:34:405]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (00:D4) [22:59:34:420]: MSCOREE not loaded loading copy from system32
    MSI (s) (00:D4) [22:59:34:420]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
    MSI (s) (00:D4) [22:59:34:420]: Couldn't find local patch ''. Looking for it at its source.
    MSI (s) (00:D4) [22:59:34:420]: Resolving Patch source.
    MSI (s) (00:D4) [22:59:34:420]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (00:D4) [22:59:34:420]: User policy value 'DisableMedia' is 0
    MSI (s) (00:D4) [22:59:34:420]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Looking for sourcelist for product {D478B8EE-EE0A-4004-980B-4D55533EE3C2}
    MSI (s) (00:D4) [22:59:34:420]: Note: 1: 1706 2: {D478B8EE-EE0A-4004-980B-4D55533EE3C2} 3: 
    MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Failed to resolve source
    MSI (s) (00:D4) [22:59:34:420]: Searching provided command line patches for patch code {D478B8EE-EE0A-4004-980B-4D55533EE3C2}
    MSI (s) (00:D4) [22:59:34:420]: Could not find source for missing patch {D478B8EE-EE0A-4004-980B-4D55533EE3C2} -- orphaning this patch
    MSI (s) (00:D4) [22:59:34:420]: Couldn't find local patch ''. Looking for it at its source.
    MSI (s) (00:D4) [22:59:34:420]: Resolving Patch source.
    MSI (s) (00:D4) [22:59:34:420]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Looking for sourcelist for product {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE}
    MSI (s) (00:D4) [22:59:34:420]: Note: 1: 1706 2: {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE} 3: 
    MSI (s) (00:D4) [22:59:34:420]: SOURCEMGMT: Failed to resolve source
    MSI (s) (00:D4) [22:59:34:420]: Searching provided command line patches for patch code {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE}
    MSI (s) (00:D4) [22:59:34:420]: Could not find source for missing patch {599B62C0-F1BE-4FE8-80D9-36937D5DDBFE} -- orphaning this patch
    MSI (s) (00:D4) [22:59:34:420]: SequencePatches starts. Product code: {2609EDF1-34C4-4B03-B634-55F3B3BC4931}, Product version: 4.00.6487.2000, Upgrade code: {252DA259-82CA-4177-B8D0-49C78937BA3E}, Product language 1033
    MSI (s) (00:D4) [22:59:34:420]: SequencePatches returns success.
    MSI (s) (00:D4) [22:59:34:420]: Final Patch Application Order:
    MSI (s) (00:D4) [22:59:34:420]: Other Patches:
    MSI (s) (00:D4) [22:59:34:420]: Internal Exception during install operation: 0xc0000005 at 0x000007FEFDBF35E1.
    MSI (s) (00:D4) [22:59:34:420]: WER report disabled for silent install.
    MSI (s) (00:D4) [22:59:34:420]: Internal MSI error. Installer terminated prematurely.
    MSI (s) (00:D4) [22:59:34:420]: MainEngineThread is returning 1603
    MSI (s) (00:80) [22:59:34:420]: No System Restore sequence number for this installation.
    Unexpected Termination
    MSI (s) (00:80) [22:59:34:420]: User policy value 'DisableRollback' is 0
    MSI (s) (00:80) [22:59:34:420]: Machine policy value 'DisableRollback' is 0
    MSI (s) (00:80) [22:59:34:420]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (00:80) [22:59:34:420]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (00:80) [22:59:34:420]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (00:80) [22:59:34:420]: Restoring environment variables
    MSI (c) (6C:BC) [22:59:34:420]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (6C:BC) [22:59:34:420]: MainEngineThread is returning 1603
    === Verbose logging stopped: 1/15/2014  22:59:34 ===

    @Narcoticoo
    I've not used the tool. This issue has also expanded since the original title as I'm getting the same behavior with the driver package that does not include the Touchpad driver anymore. I'm currently going back to just the network and storage driver to see
    if it works or not.
    However, this is the bigger issue I have:
    I have an older build called Build 5.7 internally. Using that WIM and the same driver package (original one that has the Touchpad driver included) it works without issue. Never had a problem.
    The new build is called Build 6.0 internally. This WIM and the same driver package has not been working at all.
    We support about 35 models with our current Windows 7 x64 image and I am having the same failure issue on four different HP models. They are the 8770w, ZBook 17, Z600 and Z820. The majority of the other systems are Dell devices. Just for transparency sakes,
    nothing Dell specific is in the core WIM that is captured.
    So, Build 5.7 can deploy just fine on all pieces of hardware with their old driver packages. The new Build 6.0 intalls on almost every platform fine with their old driver packages. These four HP systems are nothing but trouble though. I've opened a case
    with HP to see if they have noticed anything internally. I'm not too hopeful, but at least it is something. Maybe there is some odd conflict with a newer Windows patch or some odd dependency on older HP drivers. The new image has .NET 4.5.1, IE 10 and so forth.

  • HP Envy 15-q004tx Touchpad Issues

    Alright so I've been having some issues with my HP Envy 15-Q004TX and the touchpad.
    I recently purchased the laptop, and it was going fine.
    I decided to speed up the laptop and bought a 500GB SSD to put inside, and install windows. Altough this laptop did not come with a CD, through my University I was able to get an install of Windows 8.1 Professional free, and so I installed that.
    So what's my problem?
    Well every so often the touchpad begins to spazz out. The cursor begins to jump all over the place, sometimes it will automatically open windows 8's charm bar. Sometimes it just stops working for several seconds. But worst of all, sometimes the two finger scroll will just stop working, and instead of scrolling, the cursor just moves up.
    THe only way to fix it, is to go to the mouse settings in the control panel and select 'Reset Devices' and then it just works as normal. Sometimes the mouse will be find for half an hour to an hour, sometimes I will need to reset it after 5 minutes.
    What I have done.
    Reistalled Windows
    Completely uninstalled and deleted drivers
    Installed new drivers from the official HP page
    Tried other versions of drivers
    No matter what I do, it eventually stops working properly. This is incredibly annoying.
    If I cannot fix it, I'll take it back and get another.
    Thanks very much!

    I'm having the exact same issue! Nothing seems to work, HP Suggested a driver down grade, that worked for about 30 minutes.. And also to take my battery out and hold the power button to drain the laptop of static or something, niether worked for longer than an hour!

  • HP Envy 17334 Touchpad issues

    I wanted to let you know these are the things my touchpad has been doing: 
    -Very sluggish when first logging in to the computer.
    -Randomly opens up windows that the arrow hovers over but I don't click on.
    -Jumps around.
    -Makes the window half screen.
    -And just now when I logged on the slight tap on the left side doesn't work anymore and I have to click it all the way for it to take action.  Last week the right click didn't work.
    I have noticed that when you right click on the button on the lower right bar that looks like a index finger (says HP Control Zone when hovering over it) that if I go to Pointing Device Properties, then HP Control Zone Settings and click on Reset Devices, then click OK, that it worked just fine, but I have to do it EVERY time I log in to the computer, and then this last time when logging on, everything worked fine EXCEPT the left side light tap doesn't work: I have to click once hard instead of soft tap to get it to work when wanting to open up something.  
    I Googled problems people are having that are just like the ones I am having with the touchpad on the Envy and I have to say that this is quite frustrating and I'm scared I'll have the same results they have had, which with all of the things they tried -- only a few people seemed to have success with what troubleshooting techinques that were suggested to them.  Some have actually even exchanged and gotten brand new computers and then had the SAME PROBLEM!??  Is this because the touchpad is a relatively new design and not perfected?  I just bought this computer and like everything about it except obviously this problem -- A regular mouse works just fine, but I can't use a mouse most of the time because this computer will be used while travelling which I will be doing a lot of.  HELP!  If I send it in do be worked on will it even help as some of the people I've seen online are saying they are still experiencing problems.

    Hi @ray-and-kitty ,
    Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HP ENVY 15-q014tx Issues with touchpad and mouse

    Dear HP,
    I recently bought this laptop and it have been giving me problems ever since.
    Let me start with the touchpad issue. It started out with my touchpad having issues but I shrugged it off as I thought it would've disappeared. It did. But it comes back ever so often I find it hard to ignore anymore. It works as and when it feels like working. The touchpad jumps around the page and clicks when I try to move it around. I can't even scroll up and down with my 2 fingers. I searched and there is no updates available for all my drivers.
    Another issue is when I plug in my mouse, the computer suddenly becomes extremely jumpy. For example, when I watch a video on youtube or any other website (I've tried on all browsers), the video will suddenly stop and it will emit a buzzing noise as though it has been hung and shortly after continues where it has left off. I realise if I change the power option from power saving to high performance this will occur less often. But recently, I feel that it happens too often even when it is plugged in and at high performance. I've called in about this issue and have been waiting for a return phone call ever since. I have yet to receive a return call. (I have since taken a video of what happened so you can better relate to what I meant)
    Another problem that I have made a temporary fix for is that my computer is unable to shutdown when I do a proper shutdown. I have since made a shortcut key that does a shutdown command to turn off the computer.
    I really hope I can get this fixed asap. I await your favourable reply.
    Best Regards,
    Edward
    Edit. I forgot to add that I ran a full hardware scan by restarting the computer, pressing F2 and then running a Extensive System Test. Everything passed

    I have just sent you a private message. If you are not sure how to check your forum messages, this post
    has instructions.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • HP Envy 17 Touchpad Issues

    Product name: HP Envy m6 Notebook PC
    Product number: G5N44UA # ABA
    Hello, 
    For the past couple of weeks my touchpad has the pointer moving erratically on the screen. It sometimes responds to my commands to click or to scroll, but most of the time it moves very slow, highlights the text on the screen when I don't want it to, clicks on things I don't click on, and this morning the pointer was moving on its own without me even touching it. I've tried downloading the latest synaptics pointing device that I've read on other posts from the HP discussion boards, but to no avail. What should I do to fix this?  

    Please click on the below shown like to download and re-install the touchpad drivers:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-129864-1&cc=us&dlc=en&lc=en...
    Hope this helps, for any further queries reply to the post and feel free to join us again
    "I work for Hewlett-Packard"
    * * * * * Click the "Purple Thumbs Up Icon in the lower right corner of a post" to say thanks * * * * *
    * * * * * Please mark Accept As Solution if it solves your problem * * * * *
    Regards,
    K N R K

  • HP Touchpad Issues - HP ENVY 15t-q100 - Needs Reflashed to Function Properly -

    I have the HP Slim Quad 100 Notebook with the HP Synaptics Touchpad.
    The touchpad intermittently stops working correctly.  Sometimes it's so bad that it's unusable. 
    I have done a little research and I found that the driver is causing the Touchpad to detect clicks and touch when there is none.  I've confirmed this by looking at the real-time Pressure graph tool that measures Touch Pressure.
    According to the Synaptics Pressure Graph tool (in the Synaptics folder, the red "Z" Icon [SynZMetr] is the name), the Touchpad is detecting pressure even when my hand is off the Touchpad altogether.  I suggest that anyone with this same issue confirm this themselves as well, during your time of random malfunction and sporadic movements.  You will see pressure in the pressure graph even when there is no contact with the touchpad.
    My temporary solution:
    Double click on the 'Reflash' folder in the Synaptics folder:
    C:\Program Files\Synaptics\SynTP\SynReflash
    After I reflash using this method, the issue is fixed immediately.  However, sometimes I have to do this on a daily basis!!!  What is the root issue and how can I fix it???
    Other Troubleshooting:
    I've reinstalled the newest driver a few times:
    Current Version:
    Synaptics Touchpad Driver -18.1.7.8 , Size: 187.8 MB  --  Oct 11, 2014
    File name: sp66500.exe
    ^ This did nothing to solve the problem from re-occurring. 

    Hi @Emmaus7 ,
    Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Hp Envy X2 issues with the touchpad gestures

    I am experiencing some issues with the touchpad gestures after every time it wakes up. I am already update the drives posted in the hp web site, is anybody out there with the same issues?

    I couldn't find any graphic drivers for that notebook, but here is an updated chipset that is available for your notebook: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114872-1&cc=us&dlc=en&lc=en...
    It was released 6 days ago, so it might enable that option for you. It can't hurt to try it out. If not, you might just have to hold out a little bit until they update the driver. 
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Maybe you are looking for

  • Screen saver no longer respects iPhoto albums in 10.4.8?

    System Preferences -> Desktop & Screen Saver -> Screen Saver offers a list of iPhoto albums. It used to be that the screen saver would display pictures from the selected album only. But now all my iPhoto pictures are rotated through the screen saver,

  • Os x crashed. what could have been the issue??? [log attached]

    here is the crash log... Interval Since Last Panic Report:  326223 sec Panics Since Last Report:          1 Anonymous UUID:                    B89DF022-5478-F968-7AFD-E80DF31E12C2 Wed Jan 30 09:56:51 2013 panic(cpu 0 caller 0xffffff80048b7bd5): Kerne

  • Photo continually is downloading for 3 months

    My iPhone 5s is has been downloading for 3months it appears that when I changed phones that it is stuck on downloading picture from the cloud

  • What happened and how to solve this camera roll problem?

    I don't know what happened to my ipad but the camera roll went crazy. The pictures in my camera roll appear from the first picture down to the latest which is weird because it should be from the latest up to the first picture I've taken instead.

  • Moving to Sky but can I still use my BT internet e...

    Been with BT internet for years but am moving to Sky. Will I still be able to use my @btinternet.com e mail  address after I have left? I did go to aol years ago but came back. In the time I was away I was still able to use my @btinternet.com email.