G580 BIOS update sets password?

Help needed!
I have recently downloaded a BIOS update for the G580 - version 20150, and ever since that I am locked out of the BIOS setup menu. It asks for a password, however I haven't set up one, and such, I am unable to change any of the settings.
Changing the values there would be important, because the settings seem to be reset to a default state, for example, I am unable to start any 64bit virtual machines because hardware virtualization is disabled. That's a shame because I was running Qubes OS too, but I am also unable to boot off legacy (MBR partitioned) devices, which I do occasionally to test some new Linux distro when it comes out.
Apropos Linux: as soon as the system starts booting, the screen goes completely blank, and I have to keep pressing brightness-up to see if the system had started. Brightness controls also seem to behave strange under MS Windows too: on the lowest level instead of dimming (what it did before), the screen goes completely blank. The only good thing in this update is that bluetooth now seems to work more reliable under Linux.
Is there a way to remove the password lock from the BIOS and/or revert to the previous version to avoid the screen blanking issue? Would reverting the update also remove the password?
If the password can't be removed, is there a safe way to change the settings from a running OS?
Any help would be appreciated.
Sorry if I seem to be whining, but this problem is driving me crazy.
Sulthekk
Solved!
Go to Solution.

hi Sulthekk,
Welcome to the Community.
This is unusual as I've never seen a BIOS update automatically creates a power-on password on Lenovo units. Have you already reported this issue by contacting the lenovo support?
Regarding your queries:
1. Removing a BIOS password can only be done by an authorized lenovo technician (unit must be sent for service) and AFAIk, you can't flash the BIOS if it has a password (the password must be cleared first before hand).
2. If the BIOS supports backflash (some mobo's have this feature hidden), check this article:
BIOS Crisis recovery for some IdeaPad laptops
3. If the Lenovo G580 came a Windows 8 preload with UEFI BIOS, you need to disable UEFI to boot from legacy OS (Windows 7 and below, Linux, etc.) and fix the blackscreen issue. This feature can only be set in the BIOS and can't be done inside an OS.
Hope this helps
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Similar Messages

Lenovo G580 BIOS updated with password set

I've recently updated BIOS on my laptop but I forgot to reset BIOS password before that. Now it doesn't accept my old BIOS password. How can I fix it?
Solved!
Go to Solution.

Hi Evolitist,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the BIOS was upgraded without removing the password in your G580 Laptop, the BIOS password cannot be removed now. I would Strongly Suggest Calling Technical Support for Assistance to get the details of nearest Authorized Service Center to get this issue resolved.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.
Best Regards
Shiva Kumar
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G580 Bios update problem

NooR92 wrote:
Hi, i bought lenovo g580 when i try to go to bios, Boot, i have UEFI Enabled but i don't have legacy support option!! and and boot menu! and EFI unavailable!? i put this picture from my laptopCan anyone help please ? regards.Legacy boot options will only show up if you hightlight the UEFI boot mode and press enter to change the value. At that point you will see choices that include "Legacy Support:. UEFI and EFI will not be enabled at the same time, together so your screen display is as it should be when set to UEFI boot mode control. I would suggest some reading and research into the differences to gain a clear understanding of the options.

acbraddie wrote:
i tried doing this but the problem is I cannot change any settings in the bios menu which appear by tapping F2 continuously while booting the laptopHere is what i tried1. I tried entering bios menu by F2 which worked but i cannot change any values2. A fresh install of windows not working as dvd-ram, hdd, usb boot arent showing in the boot list3. Even onekey is working but there's not much help...so my lenovo G580 has become uselessany help will be appreciatedThe correct answer is determined by which motherboard is used in your notebook computer. If you are in your BIOS setup screen, on the main page you will see four entires at the top.Product Name::BIOS Version:EC Version:Lenovo SNThe BIOS Version, EC Version and Lenovo SN will help us determine which BIOS update we should choose between 2 different versions depending on the manfacturer of the motherboard. The Serial number will tell us what we need for discovering the manufacturer information. A “WBxxxxxxxx” or similar serail number indicates the motherboard is Wistron. A “CBxxxxxxxx” or simialr serial nubmer indicates the manufacturer is Compal. Additionally the Wistron motherboard BIOS version will be simialr to 62CNxxWW, Compal BIOS version number will be simialr to 5ECNxxWW. Once you have determined which motherboard is present you can look for and download the proper bios updates from Lenovo support site. As another option you can call Lenovo tech support, provide them the serial number and have them assist you with the process.

G580 bios/update problem - no updates for years

Hi there.
I have a G580 i5-3210M @2.50GHz with 8gb ram running on Windows 7 64-bit. The model # is 2189.
I have had enormous problems updating drivers on the pc for a while, and I can give specifics of errors/drivers if that helps. One big problem I've found is using diagnosis software CPUID CPU-Z, my motherboard comes up as "Manufacturer: LENOVO", "Model: INVALID" / "00000000INVALID". I'm not sure how this contributes to my errors, but it definitley worries me.
Well, during a late night search for an updated BIOS, I found and accidently installed 5ecn96ww (v.9.01) BIOS update, which is for WINDOWS 8 and not WINDOWS 7. The system wouldn't start, so I went into the BIOS and switched onto Legacy Mode, which has allowed me to use the laptop normally (to my knowledge).
Long story, short request: How can I get my laptop back to factory settings (including factory BIOS) and start over with a fresh windows 7. Does OneKey Recovery reset the BIOS as well?
Thanks.

hi ahmedgad,
Welcome to the Forums.
Can you try to:
1. Boot into the BIOS by repeatedly tapping F2 on startup
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
Let me know your findings,
neokenchi
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Lenovo G580 BIOS update problem - Error 255

Hi!
I read a lot of these problems, but there were no solutions, not even a feedback from Lenovo...
So I have the same problem.
- I download this update: http://download.lenovo.com/consumer/mobiles/62cn40ww_64.exe
- I try to run it as Administrator and I got the error message: Error 255 - TDK library initialization failed
What could be the solution? I tried the advices from other forum posts, but I still have the problem. I have Win7 x64. My laptop is G580 (20150 model).
Thanks for the help.
Dave

how to update bios????????????????/ heeeeeeeeeeeeeeeeeeeeeeLp mE. plZzzzZZzzzZZzzZ

Satellite A110-195 after update of bios ask for password

After i update the bios that i download form the toshiba website for the laptop and update if from the windows he ask for the reboot. After reboot notebook start asking for password for bios and system password too. now i cant get to the system.
I try default passwords like Toshiba,BIOS, CMOS, phoenix, and PHOENIX. and didn't work. CMOS battery in a110-195 is soderd on motherboard. Is there any jumpers that i need to bypass to clear cmos.

Hi
Thats strange buddy.
Why should BIOS set a password automatically after the update???
Anyway. As far as I know the BIOS password can be removed only by an ASP technician only these guys know how to remove the BIOS password
I think the ASP is your last chance to get the BIPS password removed from the system

Tecra A11-1EG - cannot access BIOS after setting supervisor password

Hello, I wonder if anyone can help ?
We have just started to put a supervisor password onto our Tecra A11 laptops so our pupils cannot set passwords on the hard drive etc.
To get into the BIOS and set a BIOS password, we press F2 as the machine starts.
We then go into the security option, then supervisor password.
Having entered the password we want to use twice, we press F10 to save etc.
The machine starts ok and goes in to windows without a hitch.
The problem we have now is that we cannot get back into the bios at all.
As the machine starts we press the F2 key as before but unlike previously the screen just remains blank and the 'Toshiba leading Innovation >>>' screen no longer appears.
If we keep our finger on the F" key or keep pressing it the laptop just restarts without ever getting to the BIOS screen where I assume we will get asked for the supervisor password we set earlier?
Is there another key we should be pressing as the laptop starts ?
I should add we have added a supervisor password for the BIOS security screen on three of our laptops and all three have the same issue.
Thanks
Steve

I think this should be useful for you:
http://aps2.toshiba-tro.de/kb0/TSB0B032D0000R01.htm
In some cases you need to press the "INS" key while Toshiba logo appears.
Then a prompt for the Supervisor Password would appear and if the password is certified then the BIOS could be entered by pressing the "F2" key.

Problem in bios update lenovo g580(20150)

i installed windows 8 and install drivers and download bios update from lenovo support . After run bios update , my laptop restarting automatically . After restart bios nor running and try to booting from network by IPV6 and IPV4 , and after seconds not booting ,and say restart computer.
Bios not running and say default boot device missing or boot failed. Insert recovery media .
and booting by network only.

hi alirj,
Your issue might be similar to this thread.
Can you try to disable UEFI by:
1. Booting into the BIOS (press F2 after you turn the computer ON)
2. In the Boot Tab, set UEFI to disabled or legacy mode and press F10 to save and exit.
3. Try to repair your Windows installation and observe.
regards,
neokenchi
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[URGENT] BIOS Update .ROM file needed for G580

hii all
i have a lenovo G580 (2689) laptop i5-3210 DOS based model
Current Bios Version - 62CN39WW
i want to update my BIOS version as am unable to file it on the drivers/download section for my model.
if any one using the same Model of the laptop and using a updated version of BIOS then kindly extract/backup the BIOS using Universal BIOS Backup Utility http://forums.mydigitallife.info/threads/9856-Universal-BIOS-Backup-Toolkit
and kindly upload it in some hosting and provide me the .ROM files created by the BIOS Backup Toolkit
i need a later version for my present BIOS possibly 62CN41WW or any thing later than 62CN39WW
any help would be highly appricated....waiting eagerly for somebody's help

Hello
Tecra A3 is pretty new unit and it will be interesting to know why you want to make BIOS update. Is there any problem with it?
Which BIOS update doesnt run, windows or traditional one? If you have no serious problem, dont do it at all.
The issue with your multidrive is a little bit confused for me. Which software you should install?

G580 bios password reset i forgot it

Hello
id be very thankfull who respond to me urgent
i forgot password to my bios
how do i reset it
i have recently installed a new ram i want to see how much buss its showing in bios
i have this laptop since 1.5 years
i setted password when i bought this .. now i dont remember ,, i want to reset it plz help

Hi Rymasubhan, welcome to the forums,
information on the different BIOS passwords can be found in the system's Hardware Maintenance Manual. Depending on which password(s) you set in BIOS it may be better to remember it; if you have set a supervisor password removing the CMOS battery will result in the system requiring the password at the next system start or a new mainboard.
Please bear in mind that discussion on subverting security measures, which passwords are, is forbidden by the forum guidelines.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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T43 - BIOS Update Help

Hello,
First time poster and I did the "search" funciton to find an answer but to no avail. I have exhausted all the things online that I can dig up and would appreciate some guidance.
I need to admit first and foremost, I am not as techy as I'd like to be. I just decided today to update some stuff to my Thinkpad T43 (LONG overdue...and I do mean long). I am still running on the BIOS version 1.01. Naive me thought that my laptop would update itself without me having to do anything.
So today, I updated my ThinkVantage to version 3.14 and was successful doing so. I then did a "system update" to get all the necessary and critical updates for my T43. When I tried to update to BIOS version 1.29, I followed all the necessary steps (listed on the Lenovo Support section). At a certain point (each time), I would get a BIOS Update Error Message "The system power management is disabled. The Process has been canceled."
I have no clue what this means. I went to my power management (in the Control Panel) and can't seem to find how I can "enable" it.
I could sure use some advise and steps in order to correct this issue and update my BIOS version.
Thank you,
nova_grrl

Hello I am also getting this error: "The system power management is disabled. The process has been canceled."
My set up: ThinkPad T41 2378 DLU, running XP home. Current Embedded Controller version 3.01. Current Bios 3.19.
I am actually attempting to do a double update: Bios and Embedded Controller.
Lenovo's support pages are contradictory on which to update first (The Embedded Controller READ ME page states: "If you need to update the BIOS as well as the Embedded Controller Program, update Embedded Controller Program first." http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/1rhj10ud.txt ; while the Bios Update READ ME page states the opposite: "If you need to update Embedded Controller Program as well as the BIOS, update BIOS first." http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/1ruj37us.txt)
I have chosen to update the Embedded Controller first because of what I have read on the Bios Update READ ME page: "This BIOS version will only work with Embedded Controller Program Version 3.04 (or higher)", while the Embedded Controller page reads: "This version of Embedded Controller Program will only work with BIOS Version 3.13 (or higher)". I have the later not the former.
The embedded controller download page does not have a non diskette version, see http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS000738#. As you know, my laptop does not have a floppy diskette drive. In order to extract the 1rhj10ud.exe file I used the Virtual Floppy Drive (VFD) console. At the prompt I give the "start" command, followed by the "open" command to create a virtual floppy drive. All is good to here.
I run the 1rhj10ud.exe file by double clicking in my file browser. I am prompted to "Press ENTER to continue (read License agreement)". I go through the pages and finally type Y to agree to the terms. This takes me to a screen that states : "Insert a blank high-density diskette in drive a:. Press ENTER to extract,..." I press enter and get the following message: "100 percent Extraction Complete Press Y to do another copy" I press enter and the 3 1/2 Floppy appears in my file browser as (A drive. Inside A: I double click on the UPDTFLSH file which opens another dos window. I enter my "Supervisor Password". Then say "Yes" to the warning that I am about to update my Controller, and "Enter" after the next warning stating that the AC adaptor must be connected.
At this point I get an error message: "The system power managment is disabled. The process has been canceled."
I went back and rebooted. Went into the Bios Power controls and Disabled both the "Hybernate by Timer" and the "Timer wake with Batterh Operation" functions. And followed the above steps only to get the same error. In XP /Control Panel/Power Options Properties, I put the "Turn off monitor" and "Turn off disks" to "Never". Still the same error!
I do not know what to do now to carry on with this update. Thank you for any suggestions.

Bios update gone bad

I have a T60 and I just tried to update the BIOS using the following utility from Lenovo:
Version:                  7IET33WW (1.14)
Release Date:        2008/04/25
File link                   7iuj12us.exe
File size                  2,781,304
File description     ThinkPad BIOS update utility
After the utility completed the update, I followed the instructions to restart and verify the version. After hitting F1, I am presented with a lock icon which has a screen beside it, which I believe to be a prompt for a power on password. Not knowing what it is since I never had one set up, I try my windows password and that of my wife's which we use on the computer (set up when we set up the fingerprint log -in). Nothing works. I can hit enter and access the BIOS setup, but no changes can be made in "user mode" (I never set up a Supervisor password either).
I did read/try the solution which Mark_Lenovo (Admin) posted in other threads regarding removing the battery and backup battery, but it did not work. What is funny is that the power on password is only requested when trying to access the BIOS, I can log on and use the computer normally with the fingerprint reader. I just can not access the BIOS.
I am hoping others who had similar problems might have had better guidance on how to proceed. My initial call to Lenovo proved to be less than comforting stating that even the POP can not be reset and can only be fixed by MB replacement at my cost.
Thanks in advance for any help.
System is a T60, type 8743, WinXP, T7200, 2Gb, current BIOS after update 1.14 (7IET33WW) dated 2008-04-16, Embedded Controller Ver 1.07, old BIOS version unknown, system build Dec 2007.
Calvin

Calvin, welcome to the forum,
I'm sorry; this subject is not allowed to be discussed here as stated in the forum rules - Thread locked
No posts shall include instructions or directions intended to subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc, nor shall any posts provide descriptions to the location of, nor direct links to content related to these topics.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Portege Z810 and BIOS update 1.80

What does the BIOS update for Portege Z830 (PT224 / PT225 / PT22L), version 1.80 do?
The description just says +"This BIOS Update adds increased functionality to your system."+, and I haven't been able to find anything more on Toshiba's website. The update was released 2013-05-24.

I presume European Portege Z810 must be similar to US Z830/Z835 (PT224x/PT225x) so Ive checked US support page for BIOS update and here is info about BIOS updates:
+Version 1.80 - 2013-04-25+
+Optimized a BIOS setting to improve hibernation resume reliability.+
+Version 1.70 - 2012-09-12+
+Implemented the Intel specification to improve stability - updated MEBX to 7.0.0.0063.+
+EC/KBC V1.30: Improved standby stability.+
+EC/KBC V1.30: Modified the power supply error detection method.+
+Version 1.50 - 2012-02-13+
+Added a boot LOGO sequence for ZAT (GPS) models.+
+Improved: Control of TPM on Intel TXT enabled systems.+
+Implemented a fix for an issue where the BIOS password cannot be entered when configured as follows: 1. Wired USB keyboard is connected to the port replicator. Wireless USB mouse is connected to a computer USB port. 3. Computer is docked to the port replicator.+
+Implemented a fix for an issue where the BIOS password can't be entered with some USB keyboards.+
+Version 1.40 - 2011-11-15+
+Improved: Control of the TPM on Intel TXT enabled systems.+
+Version 1.30 - 2011-10-27+
+Initial production BIOS for these models.+
I hope this will help you.

Satellite A200 - BIOS update fail

I've made big mistake. I tryed to install BIOS update for my SAT A-200. Everything went fine but after shuting down computer doesn't boot any more.
If I start it manualy power light comes on hard drive fleshes few time and thats all.
I've got this update with toshiba TEMPRO with Toshiba. I need some advise

Same here with Satellite A110. BIOS update from Toshiba site crashed my BIOS.
Using FN+B button while poweron you will enter Phoenix BIOS Recovery Mode. You need a Floppy Drive (intern or USB) and crisis recovery disk to flash firmware.
I was able to flash my bios to old version but are now stuck with a BIOS password - which I did not set.
So I need to go to ASP afterall.
See http://web.telia.com/~u43311424/crisis-recovery-disk/
Message was edited by: erikveer

Dell Venue 11 Pro (5130 64Bit) BIOS update in WinPE 5.1 x64

I have encountered an issue while trying to upgrade BIOS on Dell Venue 11 Pro (5130 64Bit) in WinPE 5.1 (64-bit). To pre-empt any questions why not use BIOS update option available from boot menu: while it may be quite elegant solution for home use, it doesn't fit well in production environment where the action needs to be repeated hundreds of times, custom audit trail required and some other (automated) post-upgrade tasks need to happen.
After running the executable I receive the following error message:
The subsystem needed to support the image type is not present.
This would point to 32/64 bit application incompatibility and/or limitations of WinPE itself. I have following packages present in my image, as well as CCTK HAPI installed:
Feature Name
SMB1Protocol
WinPE-HTA
WinPE-WMI
WinPE-NetFx
Microsoft-Windows-NetFx-Shared-Package-WinPE
WinPE-PowerShell
WinPE-DismCmdlets
WinPE-SecureBootCmdlets
WinPE-SecureStartup
WinPE-TPM
WinPE-Scripting
WinPE-WDS-Tools
WinPE-EnhancedStorage
Unfortunately I cannot run the update from a "proper" copy of Windows as we need to upgrade BIOS for one of our customers without installing OS (we are shipping devices with default Dell preloaded version of Windows). The way I see it, before I am forced to go down the route of upgrading BIOS from boot menu, I have two options:
- Get a grip of what the exact issue is in x64 PE. Would anyone be able to help out here? Is this something I can fix by adding any components to my PE image?
- Try running update in x86 PE (I believe the executable is 32-bit despite "64bit" string in the name). Currently I can only boot using x64 image as BIOS is set to UEFI mode. I am reluctant to change boot mode to Legacy just to give it a go. Will I be able to safely go back to UEFI without any additional recovery work? I am not intending to change the contents of the HDD. Also will cctk be able to change boot mode back to UEFI automatically, or will I have to implement it as a manual step at the end of the process?
Due to other restrictions and time scales involved Windows To Go is not an option as well. Any help with this will be much appreciated.

The issue is that the subsystem required to support 32bit apps does not exist in the WinPE 64bit, and there is no way to add it. You'll either have to use WinPE 32bit, or update your BIOS after the OS has been installed. Other manufacturers provide x64 BIOS update executables, so I don't know why Dell can't get their act together and do the same.

G580 BIOS update sets password?

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