G580 model 20150 Bluetooth

Hello. I know that here are many toppics about this problem.I dont have in devide manager the bluetooth device.I read them all. The usefull seems to me this one. I did it step by step, but i can still find BT device.My operation system is Windows 8 professional x64. I know that this laptop bluettoth has, because i used it when i had Windows 7 installed on it. Thank for your help.

When I updated my G580 to Windows 8.1 I had to go thru very specific steps to make sure my card was recognized correctly, including downloading the right driver.  I was presented with no less than 4 different driver files for my module and I had to try several before finding one that worked. 
What worked for me:
1. Download correct drivers from internet (lenovo)
2. Remove all bluetooth and wireless network hardware from Device Manager tree by right clicking on the device and choosing Uninstall option.  If asked, choose to remove driver files as well. Reboot machine.
3. Install new drivers from downloaded files, check Device Manager to verify wireless card has been correctly installed.
4. Cold Boot machine (power cycle).
5. On start up, Windows finds new hardware, loads Bluetooth drivers, enables device.
6. Return to Device Manager, verify hardware is working without errors or warnings, reboot if needed.
7. Open Bluetooth Manager, search for devices and pair with one to prove working status.
I had to try several of the files to find that I needed to use an "Atheros" driver for the installed bluetooth to work correctly.

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    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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    Solid_Cruver
    Support Specialist
    Posts: 3,508
    Registered: ‎04-22-2013
    Location: Philippines
    1
    Re: Bluetooth Not Listed under Device Manager in my Lenovo G580[ Edited ]
    Options 
    ‎09-25-2013 08:38 AM - edited ‎09-25-2013 08:40 AM
    Hi guys,
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    In addition. 
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    Turn on the Systen and Right away start hitting F2 to load the BIOS Utility
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    gdvlad
    Punch Card
    Posts: 17
    Registered: ‎12-26-2013
    Location: Romania
    0
    Re: Bluetooth Not Listed under Device Manager in my Lenovo G580[ Edited ]
    Options 
    ‎04-23-2014 04:58 AM - edited ‎04-23-2014 05:51 AM
    I have the same problem. G580, model 20150. I clean installed W 8.1, deactivating UEFI, but the Bluetooth device isn't discovered. I installed the appropriate driver, but the issue remains. I believe it's a driver issue. How can we contact Lenovo to tell our problem? They don't provide an e-mail adress, unfortunately... I'm wondering why?
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    Thank you very much, Solid_Cruver! Good solution!

    Hi guys,
    I see that Shiv_K is helping you out on this
    In addition. 
    Try to refresh the Hardware and Power.
        Remove AC and Battery
              Hold the Power Button down for at least 15 sec. Then Reconnect Everything back
    Turn on the Systen and Right away start hitting F2 to load the BIOS Utility
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              Hit F10 to Save and Exit then Enter for YES.
    now open
        Control Panel / Programs, and uninstall Lenovo Energy Management and restart the system
    Then install these
    Lenovo Energy Management
    Intel Wifi Driver
     Press Fn+F5 and see if you will be provided with this window showing the bluetooth.
    gdvlad
    Punch Card
    Posts: 17
    Registered: ‎12-26-2013
    Location: Romania
    0
    Re: Bluetooth Not Listed under Device Manager in my Lenovo G580[ Edited ]
    Options 
    ‎04-23-2014 04:58 AM - edited ‎04-23-2014 05:51 AM
    I have the same problem. G580, model 20150. I clean installed W 8.1, deactivating UEFI, but the Bluetooth device isn't discovered. I installed the appropriate driver, but the issue remains. I believe it's a driver issue. How can we contact Lenovo to tell our problem? They don't provide an e-mail adress, unfortunately... I'm wondering why?
    EDIT: by reading the post #3 on this thread, by Solid_Cruver, I uninstalled Lenovo Energy Management for W8.1 x64 and installed older version as suggested. Then pressed Fn+F5 as I used to do in Win 7, activated BT, reinstalled appropriate driver and... Voila!, I have functional BT! Yupi!!!
    Thank you very much, Solid_Cruver! Good solution!

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    Model: 20150
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    hi jimmyneutron,
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    - Link to picture
    Let me know how it goes.
    Regards
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • G580 - No speaker sound

    Hi everyone!
    i have just bought my laptop 2 days ago...and there are problems yet :-/ There are no speaker sound. First time there was sound on speaker, but i connected a headphone to it. It sill worked, but after i disconnected it, there was no more speaker sound, just on the headphone. I tried to install the lastest audio driver, but it did not help. I use win 7 64 bit. The laptop is G580, model: 20150.
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    hi atilenovo,
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    Best Regards
    Solid Cruver
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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