G61-110SA Hard disk 1 full (305)

Hi   My laptop (HP G61-110SA), which is now out of warranty, took a very slight knock and now it wont start up properly .  It starts but just goes through to a screen with 2 options: "Launch StartupRepair (recommended)" or "Start Windows Normally" (which just goes through to a blue windows screen and doesn't progress further).   If "Launch Startup Repair" is selected, it goes through a series of "HP Recovery  Manager" screens but only allows me to select one option - "Open a Command Prompt" which is useless to me as I don't know what command to type! I have run the Diagnostic tests and have the following results:Hard Disk Smart - PassMemory Test - Pass Hard Disk 1 Full (305)Hard Disk 1 Quick (303) Does this mean I definitely need a new Hard Drive or is there anything else I can do? (there are no strange noises from the laptop when it is on). Any advice/info would be greatly appreciated. Many thanks  

Hi Marie, I think you should be able to use either option you mention. 1.  If you wish to restore the Back-up Image you have, try the following procedure. If you don't already have one, use another PC to create a Windows 7 Rescue CD.  Download the relevant ISO from the links below. Windows 7 32bit Windows 7 64bit You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here.  Once created, or if you already have this, insert the CD into the notebook and restart to boot from it.  Select the Repair option. Now follow the guide on the following link starting at Method 3 to restore the Image to the new HDD. http://www.shivaranjan.com/2009/05/21/windows-7-how-to-restore-windows-7-partition-or-hard-disk-partitions-from-a-system-image/ 2.  If for any reason this does not work, as long as your Mums notebook is the exact same Model and operating system as yours, her Recovery Discs should work for your notebook. Regards, DP-K

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    I've replied on your earlier thread Here.
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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