G62-340US keyboard doesn't work in Windows, only during boot

My HPG62-340US is running Windows 7 64-bit and I have been having an unusual issue with it.
The keyboard works during the boot process. I can enter BIOS, etc and use the laptop keyboard - but when Windows loads, the laptop keyboard becomes inoperative. The touch pad works OK, and the lights work on the keyboard, but the keyboard does not respond when you press any key.
I can attach a USB keyboard, which will work OK. When I press the "caps lock" on the USB keyboard, the light comes on the "caps lock" on the laptop keyboard, but the laptop keyboard does not work. It also will not work in safe mode.
I reinstalled Windows, hoping that would correct the problem, but it did not.
Help!
Jim

About 9 times out of 10, the keyboard wouldn't work. The 1 time that it did, I logged in and removed the password. Updating Dropbox seemed to solve my issue and it had been fine for over a month. However, over this past weekend I decided to install the new Trackpad++ drivers to enable gestures in Win 8. After installing PowerPlan and then Trackpad++, everything was working ok. I decided at this point, I would set a password for the account again. Once I did that, I was back to having keyboard problems again. When I finially was able to get in, I removed the password. Upon a reboot, the keyboard didn't work. I removed PowerPlan and Trackpad++, still didn't work. I uninstalled Dropbox...still didn't work. I disabled all 3rd party startup applications, and it still didn't work. I got fed up, and last night I wiped out Win 8 and reloaded Win 7. I'll wait until Apple officially supports it, and even after that, I'll give it some time before upgrading again.
I will note that when I upgraded to Win 8, I did not do a clean install. I didn't want to go through the hassle of reloading software and setting up the OS again. Maybe a clean install would have been better. I was at the point of frustration where I didn't even care to find out and I was just going to go back to Win 7.
Sorry that I'm no help. If you figure anything out, let me know.

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