G71 notebook: DVD/CD drive recognizes only DVD movie DVD - not sound,not data CDs

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive will now read CDs etc.
If it still doesn't, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it will now read other discs/data etc.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

IMovieHD, "No disc burning drive found" and "The movie could not be sent.."

First post in these subject forums. I am posting the same problem in iDVD and iMovieHD which were from iLife'05, but I won't post there.
I loaded iLife'05 and also managed to get iDVD5 loaded although the packaging indicated that I needed to have a 733mhz G4 or faster processor and I have a Prismo Powerbook, 500 mhz and it was successful or maybe not.
Then I opened iDVD, I got this Error message..."The application iDVD could not be opened because the required hardware could not be found"...which makes sense as I have an external Lacie (CD-R,-RW, DVD-R,-RAM,-RW,R,+RW,R DL) burner that I bought about a year ago that my wife also uses on her G4 tower.......... and I did not have it connected. So I connected it and when I opened iDVD again and it still reads: "The application iDVD could not be opened because the required hardware could not be found." Shut down and reboot, no difference.
This probably does not have any bearing on the issue but in the System Profiler for "Disk Burning" there is a parameter "Burn Support" which is "Yes (Unsupported)", should this be "Yes (supported)"?
Question #1: Does iDVD5 only work with an Apple "superdrive" or does it work with other third party "DVD burners" ?
So I used iMovieHD from iLife'05 to create a project of an old family vacation (from an old 8mm Sony Handycam) and wanted to create a DVD, for archive reasons and to view on TV with a DVD player, but I could not do anything because of different errors now in iMovieHD.
File > Share...(a window opens and I choose iDVD and then click the "share" button) and this error comes up:
The movie could not be sent to iDVD, because of an unknown error.
"Please make sure that iDVD is properly installed, that your project disk has write permission, and that you have enough disk space. (Error 0)"
Next I tried: File > Burn Project to Disc......and this error comes up.
No Disc Burning Drive Found
"If you have an apple-supported disc burner, please check your connections and try again."
The project file is 5.89GB and I have 57.97GB free on the hard drive so I don't think that space on the hard drive is an issue.
Question #2: Is the issue of not being able to create a DVD from iMovieHD related to the iDVD issue although the error messages in iMovieHD and iDVD are different?
Question #3: How are Video DVD's from the Hollywood Studios able to make DVD's longer than 2 hours?
Thanks all for your help in advance. John

One more addition to this post, I opened DVD Player and got this error "There was an initialization error. A valid DVD drive could not be found (-70012)
Maybe this will help give someone a clue.

How to burn a dvd, not data cd

I can't burn dvd's! They come out as data cd. Help!

Going direct to iDVD works if your source event is DV or AIC. If you start with something else you need to use the Media Browser. Many people feel that the Media Browser h.264 copies give better results than DV directly, but you should test this for yourself and see what works for you.
For example, if you are doing a slide show from iPhoto jpegs, you will not have the option of going directly to iDVD.
There is no particular advantage in sending DV or AIC directly to iDVD, because iMovie must render the movie anyway. There is no such thing in iMovie as "passing through" DV without rendering it.

Use the Data Table of JSF, but only titles are display, not data show

Hi,
I create some simple example base on some of the tutorial online and modified myself to ensure no error. One of the tutorial that I refer is http://wiki.netbeans.org/DevelopJavaEE5App.
I really wonder why my data never show in my jsp page, only show the titles. Basically what I have done were:
First create entity classes
Second create SessionBean
Third create Controller - as JSF Managed Bean which is used to bind the data in JSP page
Last is create JSP page with Data Table to show the data
The customerlist.jsp has no error and display nicely with only titles.
Pls advise.
wenxin

Hi Pino,
I'm back to continue my EJB learning path, I really need your help, as I mentioned in my previous message, another BIG challenge is that since day one, I encounter error (500 Internal Server Error Servlet error: An exception occurred....) when deployed in my remote server. Locally run the jspx page no problem, data can be shown. After checking the log file below is the error message..
10/03/22 18:12:58.17 10.1.3.4.0 Started
10/03/22 18:12:59.439 deptremote: 10.1.3.4.0 Started
10/03/22 18:14:02.724 deptremote: Servlet error
javax.faces.el.PropertyNotFoundException: Error finding property 'html1' from bean of type oracle.view.backing.DeptEmployees: java.lang.NoClassDefFoundError: javax/faces/component/html/HtmlForm
     at com.sun.faces.el.PropertyResolverImpl.getValue(PropertyResolverImpl.java:95)
     at oracle.adfinternal.view.faces.model.FacesPropertyResolver.getValue(FacesPropertyResolver.java:92)
     at com.sun.faces.el.impl.ArraySuffix.evaluate(ArraySuffix.java:187)
     at com.sun.faces.el.impl.ComplexValue.evaluate(ComplexValue.java:171)
     at com.sun.faces.el.impl.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:263)
     at com.sun.faces.el.ValueBindingImpl.getValue(ValueBindingImpl.java:160)
     at com.sun.faces.el.ValueBindingImpl.getValue(ValueBindingImpl.java:143)
     at com.sun.faces.application.ApplicationImpl.createComponent(ApplicationImpl.java:406)
     at javax.faces.webapp.UIComponentTag.createComponent(UIComponentTag.java:1019)
     at javax.faces.webapp.UIComponentTag.createChild(UIComponentTag.java:1046)
     at javax.faces.webapp.UIComponentTag.findComponent(UIComponentTag.java:761)
     at javax.faces.webapp.UIComponentTag.doStartTag(UIComponentTag.java:451)
     at oracle.adf.view.faces.webapp.UIXComponentTag.doStartTag(UIXComponentTag.java:85)
     at deptEmployeesjspx._jspService(_deptEmployees_jspx.java:102)
     at com.orionserver[Oracle Containers for J2EE 10g (10.1.3.4.0) ].http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.compileAndServe(JspPageTable.java:724)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:414)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:287)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346)
     at com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152)
     at oracle.adfinternal.view.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:157)
     at com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107)
     at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245)
     at com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137)
     at javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.adfinternal.view.faces.webapp.AdfFacesFilterImpl._invokeDoFilter(AdfFacesFilterImpl.java:228)
     at oracle.adfinternal.view.faces.webapp.AdfFacesFilterImpl._doFilterImpl(AdfFacesFilterImpl.java:197)
     at oracle.adfinternal.view.faces.webapp.AdfFacesFilterImpl.doFilter(AdfFacesFilterImpl.java:123)
     at oracle.adf.view.faces.webapp.AdfFacesFilter.doFilter(AdfFacesFilter.java:103)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
     at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:162)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NoClassDefFoundError: javax/faces/component/html/HtmlForm
     at java.lang.Class.getDeclaredMethods0(Native Method)
     at java.lang.Class.privateGetDeclaredMethods(Class.java:2365)
     at java.lang.Class.getDeclaredMethods(Class.java:1763)
     at java.beans.Introspector$1.run(Introspector.java:1265)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.beans.Introspector.getPublicDeclaredMethods(Introspector.java:1263)
     at java.beans.Introspector.getTargetMethodInfo(Introspector.java:1129)
     at java.beans.Introspector.getBeanInfo(Introspector.java:387)
     at java.beans.Introspector.getBeanInfo(Introspector.java:159)
     at com.sun.faces.el.impl.BeanInfoManager.initialize(BeanInfoManager.java:244)
     at com.sun.faces.el.impl.BeanInfoManager.checkInitialized(BeanInfoManager.java:230)
     at com.sun.faces.el.impl.BeanInfoManager.getProperty(BeanInfoManager.java:310)
     at com.sun.faces.el.impl.BeanInfoManager.getBeanInfoProperty(BeanInfoManager.java:204)
     at com.sun.faces.el.PropertyResolverImpl.getValue(PropertyResolverImpl.java:85)
     ... 49 more
10/03/22 18:14:07.146 deptremote: Servlet error
javax.faces.el.PropertyNotFoundException: Error finding property 'html1' from bean of type oracle.view.backing.DeptEmployees: java.lang.NoClassDefFoundError: javax/faces/component/html/HtmlForm
     at com.sun.faces.el.PropertyResolverImpl.getValue(PropertyResolverImpl.java:95)
     at oracle.adfinternal.view.faces.model.FacesPropertyResolver.getValue(FacesPropertyResolver.java:92)
     at com.sun.faces.el.impl.ArraySuffix.evaluate(ArraySuffix.java:187)
     at com.sun.faces.el.impl.ComplexValue.evaluate(ComplexValue.java:171)
     at com.sun.faces.el.impl.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:263)
     at com.sun.faces.el.ValueBindingImpl.getValue(ValueBindingImpl.java:160)
     at com.sun.faces.el.ValueBindingImpl.getValue(ValueBindingImpl.java:143)
     at com.sun.faces.application.ApplicationImpl.createComponent(ApplicationImpl.java:40--------------------------------------------------------------------------------
I suspect was due to the message that I got when drag the employeelist from Data Control Palette, as below:
The "Embedded OC4J Client" has been added to the client project.
This library provides a "jndi.properties" file that allows EJBs to be resolved in the embedded OC4J server.
To resolve EJBs running in a remote application server,
remove this "Embeded OC4J Client" library from the project and add a custom "jndi.properties" file to the client project instead.
am I missing anything????
Regards,
Wen Xin

HP G71 Notebook pc, DVD player stopped on only one DVD

I was previewing a 60 min. DVD (made 2007) to watch in full later. DVD playing well. I wanted to skip ahead. I either paused or stopped the video, Went to DVD Menu and chose either "main menu" or "root title menu". No chapters titles or any other info appeared. Screen went gray. Tried to just resume play; DVD would not. Tried to start beginning again; would not do so. Ejected and reinserted DVD; no change. Inserted an altogether different video to see if it was the DVD or the DVD player issue, and the different DVD worked fine. It's almost as if I've erased or damaged somehow the DVD that I had been watching successfully up until I tried to skip ahead. I have often been able to preview DVD's via the main menu or root menu feature without a problem. Computer is working fine, and DVD player in computer works fine except on the one DVD, on which nothing now appears. Is there a simple fix for this? Did I damage the DVD? Thanks.

Hello @SU-ZQ, welcome to the HP Forums.
I see that you were having an issue with 1 dvd not playing correctly. I will try to assist you with this.
A few questions to start:
What's the operating system in the notebook?
What program do you use to watch DVD's with?
As you've tested and it works with another dvd, it is odd that the one just stopped. Unless you were in the subfolders of the dvd though you shouldn't have been able to delete the content, though accidents can happen.
I would test that specific dvd in another source (dvd player, ps3 etc.) to see if it still works at all. If it does, then try another player (VLC, Windows Media, etc.) something that you weren't using, there could be a conflict with that player.
The only thoughts I have to it just not playing, would be some sort of corruption, a codex issue, or accidental deletion of files.
Also, test with more then one to make sure everything else is working correctly (though I'm sure you have already).
Let me know how everything goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive!

CD/DVD Drive only reads DVDS Not CD But the computer reads it as a DVD RW Drive.the drive door say RW DVD+R DL,Compact Disk Rewritable,Ultraspeed,DVD Multi Recorder.I was Wondering if Windows Loaded the wrong Driver?My Laptop S/N IsCNF62612TZ And P/N Is EZ601UA#ABA And The Front Of My Monitor says Hp Pavilion Dv 1000 Entertainment Notebook PC,And The Service Tag Is dv1738od and the Sticker On The Back Of The monitor say Hp Pavilion dv5- 1235dx Entertainment notebook PC.it Cme Factory With Win xp and when i got it the os was corrupted.i tried to reinstall xp but disk said no hard found.so i booted it up with vista ultimate and then downloaded the drivers and stuff from the here.should i had downloaded the 64 bit set as well?

della wrote:
My toshiba tecra a2 can only read DVDs. I cant read any type of cd. Ive tried so many things. My laptop is running on xp service pack 3 with a mat**bleep**a DVD RAm UJ 820s. I can burn/run any type of DVD but cant do anything with cds. Ive tried unistalling the drive and that didnt work. Ive uninstalled the IDE drivers and that didnt work. Nothing seams to work. I cant use recovery cds because there CDS. Please Help!!!!!!!!!
It's probable that the CD 'side' of the combo drive has failed. That you cannot boot from the recovery CD is pretty much proof of the failure.

L500 cd /dvd drive will only play dvd

cd/dvd drive will only recognize dvd. all settings set up for autoplay. Need help.

selinahillier wrote: Hi I have a HP Pavilion p6606f Desktop PC Windows 7 64-bit. I was trying to burn off a DVD and it will not reconize DVD's or games, but will reconize a CD. Please help Thanks
Hello selinahillier, Many times when this happens the DVD laser has become faulty. I have removed the DVD drive, and the DVD drive case, and used a soft cloth and some cleaning solution to clean the DVD Laser and managed to get the DVD working again.
Since DVD drives are as inexpensive as they are now, it might be best to just purchase a new one.
These can be purchased for less than $20.00 USD now.
Here is a link to NewEgg where these drives can be found.
Just some thoughts.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

CD/DVD Drive reading only intermittently

After a rather bad crash on Friday, I successfully booted to my TechTool Pro CD and ran the tests (failed the surface scan--had to zero all the data and reinstall the OS). I of course, reinstalled from the DVD, with no problems. I wanted to boot to the TechTool Pro CD, just to check everything again, but was unable to.
Then, I booted to the hard drive, and it saw the CD and I was able to install the parts that run from inside the OS. I proceeded to try to put the rest of my applications back on, but when I put in my Microsoft Office CD, it didn't recognize it (it didn't even spin, or acknowledge the presence of anything in the drive in Finder). I ejected and put it back in. Nothing. I ejected and made a coworker put it into his computer (found it immediately). I put it back in. Still nothing. I put in Illustrator instead, also nothing. I rebooted. It saw Illustrator and I was able to install. I ejected and replaced the Office CD. Notta. After a few iteration of that (including another reboot) I gave up.
This morning (I had shut down completely last night), upon start up, my computer suddenly recognized the Office CD and I was able to install.
Does anyone have any idea what might be causing this problem?

The Office CD is clean and free from scratches (I just checked).
I tried to boot to TechTool (both the time it was successful and now two unsucessful times) by holding the c key down when the computer started up. On the most recent such attempt, the CD drive did not recognize that I had inserted a disc (TechTool) before shutting down, did not boot to it, but after I booted back to the hard drive, recognizes the CD again.

Satellite A - CD/DVD drive does only read CD's

I'm abit confused at this situation. My CD/DVD drive reads CD's but does not read DVD's. I dont know if I have to reinstall the driver for the CD/DVD or does it need replacing.
Please can someone help.

Try removing the CD/DVD Filters from the Registry.
When CD/DVD related software is installed (such as iTunes, Nero, virtual CD software), they install filters into the registry, which can cause compatibility problems.
1) Run Regedit (Start -> Run -> Regedit)
2) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4) Reboot.
If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).
This utility can remove the filters for you:
http://www.csd.toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe
If thats no good, then you may need to replace the DVD Drive.

Intermittent firewire drives,dvd not working,other tales of woe

hi,i have a macally 160gb hard drive thing on fw 400 that only shows up on something like 1 time out of 20 on my PowerBook running 10.4.6.It quite happily shows up on my iBook running 10.3.0 without fail every time.also i tried a target disk mode from the iBook to PowerBook and the iBook did the firewire symbol on its screen but did not show on the PowerBook.My 3rd gen iPod shows up 4 times out of 10 on my PowerBook via FW so its not as far as I can tell a hardware fault with the FW slot on the PowerBook.I just tried resetting nvram which worked for the first time the PowerBook was restarted but ejecting the hard drive and replugging into the PowerBook it took a further 5 times to show up on the Powerbook again.Other odd behaviour at the moment is the PowerBook refusing to read dvds just giving me the "this disk is unreadable by this computer-ignore or eject"message.I've got a horrible feeling it's software reinstall time but i've only got the original version of 10.4 and a dialup connection so getting back up to 10.4.6 is going to be an impossibility for now.If it's any help the last thing i installed on the PowerBook was 10.4.6.about 4 weeks ago and that I downloaded at work to disk thanks to a broadband connection.As for the iBook it's back after a years holiday thanks to a cracked screen that i was quoted £400 to replace-i eventually found a replacement thanks to ebay uk for £20 and fitted myself today.Its great to have 2 macs again but i do have a light patch running down the centre of the screen where everything appears slightly lighter.
Please help......

Have you tried running FireWire Target Disk Mode the other way? Start up the PowerBook in TDM and hook it up to your PowerBook to see if it recognizes it reliably. If not, I'd say it's got to be some kind of hardware issue, perhaps a loose connector or other fault.

Epson RX 700 DVD label printing - "driver dealing with CD printing is not..

Thank goodness I still have my PowerBook with Tiger 10.4.11 on it so I can print DVD labels. But I would like to be able to do this with my intel iMac with Leopard on it.
When I try to print DVD labels on my iMac with Leopard 10.5.3 using the horrible Epson Print CD software I am getting, "EPSON printer driver dealing with CD printing is not installed."
I searched on this message board and others have gone to the Russian website and downloaded the newer print driver which isn't available on the American website. I found driver 3.09, download it, and installed it. It shows up in English and everything LOOKs good.
Then I try to print from the EPSON CD Print software and it gives me this error.
Note that I also bought Roxio's Toast 9 Titanium with Disc Cover RE and try to print from that it and the print job gets all the way to the printer queue which tells me, "CD/DVD guide open". Well DUH, I'm trying to print the CD/DVD so I want it open, stupid printer.
Or I'm just being stupid. Help. Did I forgot to stand on my head, rub my stomach, pat my feet, and chant something before/after installing the new printer driver which is supposed to work?

I've done all that (exactly as it is suggested from the Epson support site) and I still get the same error. I called their tech support and they admitted that there is no real fix... only a workaround by doing a manual print. I had already figured that out, but all the instruction on their support site is useless.
My older machines work fine, but our new iMacs running Leopard will not print with Print CD.

My DVD drive is blocked. I can not insert a CD / DVD. Does anyone know a solution?

My DVD drive is blocked. I can not insert a CD / DVD. Does anyone know a solution?

DDWooldridge wrote:
Yeah, I was afraid that taking it in for repair might be my only option at this point. It's my primary computer for work, so almost impossible to be without it for any length of time. sigh... Thanks!
You can request a replacement while your computer is being repaired if you are still under warranty or have Apple Care. You have to call Apple Care to request a replacement.

Combo Drive Plays DVDs, reads data CDs, ejects commerical CDs...

My Combo Drive currently will not:
-burn CDs
-play music (commercial) CDs
-load software (commercial) CDs
It will:
-play DVDs
-recognize and read previously burned (non-commerical) data CDs
Commercial CDs are not recognized--the drive struggles with them for a minute or so and then ejects them.
I've read of similar problems elsewhere, but my situation seems a bit different because the computer will recognize and read previously burned data CDs, so I don't think it's a problem with the lasers. What is different about commercial music and software CDs? Also, what would that have to do with problems burning data? Could this be a software issue?
Thanks

I read elsewhere on the site about resetting the PRAM and that solved the problem. Drive functions normally now.

Satellite A100-773: DVD/CD drive does not recognise CDs

Hello Friends,
I have Sattelite A100-773.
When I turned it on today it did not recognise any CDs anymore. It however recognises DVDs and also can Burn CDs with Nero.
As soon as I put in a CD it says (in German) something like "Access denied, Function not allowed".
It is a mystery to me what has happened. Until yesterday it was perfect. Now the same CDs (and I have tried 20) wouldn' work anymore.
I have tried system recovery to a previous point in time, but it does not help. In the Hardware manager tells me that everything is allright.
Do you have any idea what it can be?
Thanks a lot
Ognian

Hi
In such case its not easy to say why it happens.
Generally if the drive is not able to read any medias either the hardware malfunctions or the CD or DVD is not compatible and supported.
But let us hope that the hardware is not corrupted.
Try to remove the drive from the device manager and reboot the notebook.
After the reboot the OS should recognise the drive again and should load the driver. Then you could try to test the drive again.
I found also a very great Microsoft document about:
How to troubleshoot issues that occur when you write data to a CD-R or CD-RW optical disc in Windows XP
http://support.microsoft.com/kb/324129
and this:
http://support.microsoft.com/kb/315350/
The other possibility is to use the Recovery CD to reinstall the OS.

Mat****a DVD-RAM drive in Sat M55-325 is not working correctly

The DVD drive from Mat****a (uj-840s) is not working correctly.
One symptom of the problem is that its icon does not appear in 'My Computer'
anymore and it does not recognise CDs.
I went to the Drive's properties through the Device Manager and saw the following message:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."
Following the Troubleshooter instruction, I have tried updating my driver through
the Device Manager but it tells me that the current driver is the most up to date version.
In the Drive's properties I found that my driver version is: 5.1.2535.0
I have RecordNow from Sonic/Roxio that came preinstalled on the computer.
Is this a simple problem that has a solution?
I can not think of other actions to find the root of the problem.
Thanks

Hi
Check please this Microsoft page http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
I have had similar problem. The ODD (optical disc drive) was not shown in Windows explorer. Method 1 from this page solved the problem. Please try the same and let me know if ODD works again.

G71 notebook: DVD/CD drive recognizes only DVD movie DVD - not sound,not data CDs

Similar Messages

Maybe you are looking for