G72-c55dx keyboard stop working within 15 min of use

G72-c55dx keyboard stop working within 15 min of use or at rest check setting power bios updated late;s driver ver.?

Hi @rimesci ,
Thank you for your query, I will do my best to assist you!
I understand that when you start your notebook the keyboard works for approximately 15 minutes and then stops responding.
You have checked the power settings, updated the bios and drivers but it still persists.
It sounds as if you have a conflict somewhere.  The keyboard works OK and then something kicks in and keyboard stops.
I would try a clean boot to try and locate the issue. Perform a clean startup to determine whether background programs are interfering with your game or p... (from support.microsoft.com)
If this has not located the issue, do you feel any overheating  on the unit?
If the issue persists, you can try a restore back to before this issue occurred.   Using Microsoft System Restore (Windows 7)
If that did not work or is not a possibility, I would do a recovery back to factory.
Performing an HP System Recovery (Windows 7)
During the recovery process you will receive an opportunity to backup your personal files to prevent data loss.
If you have not done one recently, I suggest you do one now.
restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
If you are still having an issue, I suggest contacting HP support. They can remotely log onto your system to help with resolving issues.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region  Technical Support Sitemap
I hope this helps.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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