G72 Hard Disk Failure and Replacement

I have had a HP g72 laptop for just over two years. Within the first year, right before the warranty expired, I had a charging issue that was resolved under warranty. Last year, I began to get warnings on startup that I had an imminent hard disk failure. I backed up most of the important things on my computer and kept using. Finally, it seems that my hard drive has failed for good. I have tried to restart my computer about 10 times and everytime I get the same message: insert boot disk and press any key. I am contemplating replacing the hard drive instead of the whole computer, but I am not sure what I need to do. Also, if this is such a problem, why hasn't HP done anything to fix it. It has been so frustrating with my HP laptops that I am considering going to another company. HELP!

Hard drives fail. That is why backup is so critical. HP does not even make hard drives so I am not sure what they could do to fix the general issue that hard drives are about the most fragile piece of technology that most people encounter.
You can get a replacement hard drive for under $75. This one would be good:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822145455
Here is the Manual:
Manual
Hard drive replacement instructions start on page 4-8.
Did you make recovery disks? If not we can direct you to a place to download a Windows 7 image to use with your Key Code to replace your software.

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Toshiba Satellite L650-07U, Hard disk failure and replacement

Hi all,
I have Toshiba Satellite L650-07U Laptop, Model: PSK1EC-0700Q with 4GB RAM, 650GB HD, Windows 7 Home Premium installed. At the time of first use, i made Recovery DVDs which took 4 blank DVDs using Recovery media creator.
From 2 weeks it is giving problem, at start its slowdown with every application, then suddenly it started Hard disk failure error and ask to backup important files. From that instant i did all my backup save in another portable Hard drive.
I had hiren boot CD, and ran RAM test and found it OK, and then run Hard Disk test and found few bad sectors at few certain point, As 650GB Hard disk was taking alot time of time for checking bad sectors, so i stopped that application.
First I tried Recovery DVDs to restore Windows, but it failed as Laptop DVD-Writer was unable to boot from those created DVDs (DVDs are OK as had checked it on Desktop computer DVD-ROM), Laptop DVD-Writer is also working as I test few more bootable CDs and it booted perfectly, but it is not booting from Recovery DVDs.
Than i tried to restore from Recovery partition using Factory restore settings, it erases all data and reinstall new and fresh copy of Windows 7 Home Premium. It works fine for few hours than again pops up Hard Disk Failure message again and again. I searched here in Toshiba Forum and have found similar problem with other members and finally decided that it need to replace Hard Disk with new one. As It is now two and a half month old, thats why i need to buy new Hard Disk for my Laptop.
I checked all partitions of drive using Hiren Boot CD, and had found that there are four default partitions in Toshiba original laptop drive,
One hidden partition of 1.5 GB
One hidden partition of almost 21 GB
One hidden partition of almost 12 GB
One partition of 561 GB, which was the original partition where windows 7 was installed along with all of my Data.
Now I want to replace faulty drive with a new one and have a lot of question in my mind which I need to share with you guys.
At the time of first use I installed Windows 7 64 bit edition, and made Recovery DVDs, and at second time of restore to factory setting I had installed Windows 7 32 bit. I have confusion about recovery DVDs (which is not booting from default DVD-Writer of Laptop), either it has 64 Bit recovery data or 32 bit? Or have both 64 and 32 bit Data.
Toshiba restore to factory setting without using any recovery DVD/USB is the best possible way to restore Windows 7, How can I make same recover hidden partitions from original/faulty hard drives to new hard drive partitions? Is this possible and how?
On Default hard drive there was one partition of 561GB instead of two or more partitions. Is this possible to split partitions in new hard drives instead of one big partition?
As Recovery DVDs are not able to boot from laptop default DVD-Writer, is it possible to open those DVDs on another System and copy tem in USB drive and use it for booting? If it is possible than please show me the steps for making bootable USB from these Recovery DVDs.
Thanks,
masterleous
Solved!
Go to Solution.

Satellite L650-07U (PSK1EC-07U00Q)
This site is for US computers. I doubt you'll get your questions for that Canadian model answered here.
There appear to be two recovery partitions. Maybe one for 32- and one for 64-bit Windows. Or maybe one is for English and the other for French.
Your User's Manual isn't much help either. You probably need to ask Toshiba tech support in Canada.
About all I have to offer is this: Be wary of drives with advanced-format technology. See my message about that.
-Jerry

A10 Hard disk failure and replacement - How do I use Recovery Disks?

I have a Satellite Pro A10 which has suffered a hard disk failure. I have replaced the hard disk drive (with a non-toshiba drive) but cannot load the operating sysytem etc from the recovery disks supplied with the computer when new. When starting the computer up with recovery disk No 1 in the CD drive I get the message "Invalid system disk, Replace the disk and then press any key" Any suggestions as to the remedy would be most welcome.

Hello Tony
Please check at first if your new HDD is properly recognized by BIOS. It yes you should prepare the HDD for installation. I recommend you to use some tool and make a partition on new HDD. If you want you can format it before you start the installations procedure.
I am pretty sure that after that the recovery installation can be done successfully.
Bye

Music Files Deleted After Hard Disk Failure and First Sync After Hard Disk

Hi,
I recently had a hard disk failure and lost all of the data on my hard drive. I replaced the hard drive and reinstalled all of the software including iTunes. I am running Windows XP Home. The first time I plugged my iPod Nano into my computer after the hard drive replacement it synced to iTunes and since iTunes had no music files it deleted all of the music files on my Nano. How do I get them back and why on earth would iTunes do such a stupid thing??? My Nano contained many songs that I bought from iTunes and I want to get them back. I have found some third party software that will undelete the deleted files but it costs $69. I don't feel that I should have to pay to correct a defective feature in iTunes. Does Apple have an undelete utility? Can I redownload the songs that I purchased from iTunes?

*The first time I plugged my iPod Nano into my computer after the hard drive replacement it synced to iTunes*
When you connected did you get a message that your iPod was linked to another library, and then press Erase and Sync? When an iPod is set to update automatically and you connect to a computer with an empty iTunes and accept the message above it will erase the originals completely (as you have discovered). Also as you've seen, none of the recovery programs are particularly cheap so you have to decide if in your particular circumstances it's worth it to get your songs back. It may be if you have a lot of purchased tracks which you will have to pay to download again. If they came primarily from your CDs then it's most likely not as you can re-rip them.
*Can I redownload the songs that I purchased from iTunes?*
If you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

Hard disk failure and warranty

I bought my Macbook in September '07, without the extended Apple Care warranty. My hard disk recently failed--after the computer shut itself off while attempting to wake from sleep while the DVD player was open and paused. (This particular sequence had happened before, without the subsequent hard disk failure.) Now I boot from my firewire backup, and disk utility and even the OSX install disk cannot find the internal drive. Instead I just hear this sound like a limping bird from that corner of the case.
At any rate, since my computer as a whole is outside the 1-yr warranty by now, I wanted to ask--can individual parts carry their own warranty, as well? Because this Macbook is still only lightly used, and it seems silly to suffer such a fate so soon.

Early hard drive failures tend to be random in nature. Of course older hard drives tend to suffer exponentially higher failure rates as the parts wear. I've had little used hard drives crash after less than 6 months. It just happens.
Unfortunately for you, the warranty isn't based on amount of use, but time from the date of purchase. Still - the cost of aftermarket replacement drives is so low that you could probably just purchase a new one at an almost nominal cost. You could by an equivalent replacement for about $60. You've already got the backup, so cloning it back to the new drive should be something you already know how to do.

Hard disk failure and replacement

got
hello, i own HP-G6-2005AX.My problem is that my hard disk is creating problem, the system does'nt boots up, when i contacted HP customer care, they told me to run hard disk dst test, the test took 3 hrs and gave result as failure.
i am posting its screenshot as well..they told me to send that snapshot to them, and that my harddisk will be replaced, i wanted to ask that this hard disk(Toshiba), is very slow and not good,(this gave me problem in just 8 months), while my another hp laptop with samsung hard disk installed is working still fine..!
so if it is being replaced can i get it replaced it with samsung one..?..(i can give difference in price)..or can i get same hard disk of 1TB...(older one is 500GB)..?
thank you in advance..

Here are the specs for you HP Pavilion g6-2005ax Notebook Computer. Under warranty service, HP will replace the hard drive with a comparable drive of their choice. That is to say that HP will replace the drive with what is in stock at the service center and is at least as large as the original drive. HP will not accept money for an upgraded hard drive under warranty replacement.
Hopefully you created your personal set of HP Recovery Discs when you first setup your computer. If you failed to create this set of discs or a comparable USB Recovery Flash drive, you will need to request HP Recovery Discs for your computer as well.
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HP Pavillion DV7 Hard Drive failure and replacement

Hi all,
As the title mentions, I have an HP Pavillion DV7, p/n: NB406AV. The SMART is showing an imminent hard drive failure. The primary hard disk quick test stops at 4% and shows a code "303" for hard disk 1. It also stops at 4% when doing a full HD scan.
So, I'll be replacing the HD. I have no idea what to buy, and I plan on buying a non HP HD. Can anyone tell me the specs I should look for? I'd like to get the biggest GB HD that will be compatible as well. Thanks for your help!

Hi,
It usesSATA HDD. Some dv7 models use SATA II but many later models use SATA III. SATA III is backwrd compatible but more expensive. DV7 is a series of hundreds different models and you won't go wrong with SATA III drive. It can accept current generation HDD's. The following HHD is a good choice with a good price/performance ratio per Gb:
http://www.seagate.com/au/en/internal-hard-drives/laptop-hard-drives/laptop-solid-state-hybrid-drive...
You can use 1Tb on your machine. New HDD's are thinner but the screws will be lined up and should be strong enough to hold the HDD in place.
Regards.
BH
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Hard Drive Failure and Replacement Trouble

Hello,
My Aluminum Powerbook G4 wasn't booting properly last week and then all of a sudden began not functioning (i.e. spinning wheel freezing, files disappearing) After verify and repair attempts the drive was rendered totally inoperable and will not boot at all. I managed to find these errors using the disk utility from the original OS disks " error code 2stf/8/3:ATA-100ata-6-Master
and "invalid node structure (4,335)" before the disk stopped working all together.
I purchased a hitachi 5K160 replacement drive and installed it. The new drive does not show up in the Disk Utility program when booted from the OS CD.
I opened the computer back up and rechecked connections. Everything seems fine.
Again, the disk doesn't appear.
I opened the computer again and reinstaled the old drive to see if disk utility recognized that one.... Now it doesn't recognize the old drive.
Could I have damaged a pin connection? am I missing something? Do I have 2 non functioning drives? What else could it be?
Any advice will be much appreciated!!! Thank you.

Steve:
Welcome to Apple Discussions.
I purchased a hitachi 5K160 replacement drive and installed it
The failure of your HDD to mount may be dure to one of several things.
• The HDD itself. Can you give more specifics of the new HDD you installed, like that serial number or some way to better identify it?
• Installation. There are a number of things here.
- was the HDD oriented properly (label side up).
- ribbon cable correctly and securely connected at the drive and at the logic board.
- screws missing, or too tightly screwed in.
- ribbon cable may be defective.
• Some other hardware issue such as
- bad RAM module
- improperly seated or failing Airport Extreme card.
To begin your trouble shooting, boot from the Apple Hardware Test disk and run all tests in a loop by holding down Command + L during the tests. It sometimes takes several repetitions of the tests (hours) for some intermittent issues to show up. At a later point it may be necessary to go back in and check out the installation.
Please do post back with further questions or comments.
cornelius

Hard drive failure and replacement

My Macbook's hard drive failed the other day. I am currently in the market for a replacement internal drive. I remember that Apple used to sell the internal drives on their website but cant seem to find them anymore. Did they discontinue them for some reason or do they carry them in-store?

xsuite wrote:
My Macbook's hard drive failed the other day. I am currently in the market for a replacement internal drive. I remember that Apple used to sell the internal drives on their website but cant seem to find them anymore. Did they discontinue them for some reason or do they carry them in-store?
They can replace their hard drive for you at the Apple Store for a fee. Best to DIY.
Newegg.com is selling a 200GB Seagate HDD for USD$150
http://www.newegg.com/Product/Product.aspx?Item=N82E16822148307

Restoring iTunes library after hard disk crash and replacement

My iTunes library was on my hard drive which crashed and died last week. I now have a new hard drive. My iPod 80gb was up to date before the new hard drive was installed... can I copy the content of the iPod back to the new hard drive... HOW???
Alternatively I have a backup of my old hard drive (which included the "My Music/iTunes" folders... can I restore from there?... I tried simply copying files which didn't work. I also tried "Add folder" from iTunes, it kind of worked but many of the tunes were grayed out and had a download icon next to them, even though they were previously ripped from CDs or bought through iTunes.
what should I do???

Hey Dave W RI,
Perhaps, it would be more helpful, for you to search this forum for terms like recover music, or something related.
That would return threads, from others, that have had this same question.
Hope this helps,
Generik

How to reestablish iTunes following Hard Disk failure and upgrade to 10.5.6

My Intel iMac Hard Drive, running Tiger, died recently. Before burial, I was able to back-up user account and user/main libraries.
New drive installed running 10.5.6 and yet to Launch iTunes. I've copied back the user/Music/iTunes folder, but what other files/folders do I need to copy back to the new drive from the back-up, bearing in mind I also have an iPhone linked in to iTunes?
The ones I can see and think I maybe should are as follows;
user/library/itunes
user/library/preferences/com.apple.iTunes.eq.plist
user/library/preferences/com.apple.iTunes.plist
user/library/preferences/com.apple.iTunesHelper.plist
Can anyone confirm either way and maybe list any I haven't spotted??
Many thanks in advance.

The first folder you mentioned is any scripts, plug-ins, etc you may have added to iTunes' functionality. If you didn't have any, then this set will be created using defaults when you start iTunes.
Is iTunes on your new drive the same as on the old one? If so, it should use the same 3 preference files, but then, you are changing OS too. What I should do is, create a user account on the new drive that is only a temporary one, not your main user account. Launch iTunes there, maybe add one CD track to the Library, then Quit. Now go to ~user/Library/Preferences for this account and check that the same three .plist files have been set up. (I'm pretty sure they should be, as the same version of iTunes runs on both Tiger and Leopard).
All being well, add the backed up .plist files to your main user account. (These are settings and Preferences, as you probably know). Then you should be good to go.
(I'm sure the extra user account , "Tiger" vs "Leopard", check, is unnecessarily cautious, but as I don't run Leopard, I'm just erring on the side of...)

Hard disk failure, replaced; how to get songs from iPod back into iTunes

Hard disk failure, replaced with new hard drive etc;
How do I get all songs from iPod back into iTunes?
(mix of CD sourced and iTunes shop sourced)

I can't believe there's no answer to this. Apple wants to charge customers for support but this has got to be happening thousands of times a day what with Windows OS reinstalls being what they are-numerous! Please let me know if/when you get a reply, thx!

Hi, I have a hard disk failure so to recover my data I am using disk utility to restore the data on an external drive while booting from a second external hard drive. When I perform the operation it gives me an input/output error and stops. Any tips?

Hi, I have a hard disk failure so to recover my data I am using disk utility to restore the data on an external drive while booting from a second external hard drive. When I perform the operation and after having selected both my destination and source drives, the operation begins but soon fails due to input/output error. If I try to create an image of the drive it gives me the same error message. Any help would be much appreciated.

Disk Utility only creates a image of the drive, so it's no help getting exactly what you want, which is your files. If the file structure is messed up or the drive is failing then it's no help.
If you have a external boot drive and you can't access the internal non-booting drive though the typical Finder and windows to transfer your files via drag and drop methods, then you need to install Data Rescue on the external boot drive and it will do as best as it can to recover your files. (works on non-encrypted/non-Filevaulted drives only)
.Create a data recovery/undelete external boot drive
Are you sure you have hard drive failure, or that OS X isn't merely not booting?
Because if the drive is working physically, then there is a host of fixes
..Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/

Replace the hard disk has, and also have lost the OS disk.

Replace the hard disk has, and also have lost the OS disk.
Reset on my computer to install the program instantly,
Is there any way?
Thank you.

If I follow you correctly, you either have or will be replacing the hard drive in your iMac. You don't have the original OS X disks nor an operating system disk. Do you have a bootable backup? Here are some steps/options:
1) If you have a bootable backup, install the hard drive, boot from the external hard drive, then use SuperDuper or CCC to copy the external hard drive to your new internal hard drive.
2) You have your old hard drive, and it's not dead. Put it into an external case and see above.
3) You don't have either a bootable backup or a working old hard drive. You can try calling Apple Support to see if they still have the original OS X disks for your system. If they do, they'll charge a nominal price for them.
4) You checked and Apple no longer has disks for your system. You can go to the used market to buy Leopard 10.5 disks. If you do, be sure and get retail black-faced disks, but don't get the black-faced disk which is an upgrade disk .... if you don't have 10.4 on your system, it won't work. Careful of gray-faced OS X disks as they are locked to the original system type they ship with. So a gray faced OS X 10.5 disk for a MacBook won't work on your iMac.
5) Another related option is to buy 10.6 Snow Leopard, if your system meets requirements. This is still sold by Apple, and in the US is available online for $29.99 from the Apple store. Snow Leopard requirements are:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
6) Or you could consider Lion, via the USB stick that is sold in Apple stores. Lion requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory (4GB recommended)
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Hopefully I haven't totally misunderstood your question, and answered something you weren't asking!

Did primaryhard disk selt test and received #10008 replace hard disk 1 and then yes or no response

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If the hard diskhas failed, there will be unusual things happening with hardware and operating system.
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G72 Hard Disk Failure and Replacement

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