G770 first screen doesn't display F2 and F12 options

I would like to install a new OS on one of the partitions on my laptop and I have a live USB ready to go.
Problem is that the first screen you see when the laptop turns on will sometimes give you the option of changing boot order or entering the BIOS by pressing F2 or F12. But sometimes it won't give you these options.
As far as I can tell it's completely random, but most of the time the option isn't there.
Just to clarify the only difference between these screens is a little message in the corner that says "F2 - Boot menu F12 - Setup". Sometimes it's there, most of the time it isn't.
Has anyone else had this problem before?

hi dassie,
 Can you try tapping the f2 when the computer is Off the while you are taping start the computer but continue on tapping f2.
-or-
Try pressing the One Key Recovery Button and see if there is an option for Setup utility or Enter Setup.
You can also try Removing the battery and AC then hold the power down for 10 Seconds then reconnect everything then try the F2 or F12.
Hope this helps,
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