Galaxy Nexus Data Issues

So, I have no 3g/4g data connection.  Went to the Verizon store and they went as far as replacing my SIM card and even the phone.  Still no data.  I can text and make calls just fine and WiFi works.  So they had to open a trouble ticket with support.  Seems other phones are working fine (lg, motorola, HTC), just not my Nexus.
Anyone else using the Galaxy Nexus having data problems?
thanks

budone wrote:
techbeck wrote:
So, I have no 3g/4g data connection.  Went to the Verizon store and they went as far as replacing my SIM card and even the phone.  Still no data.  I can text and make calls just fine and WiFi works.  So they had to open a trouble ticket with support.  Seems other phones are working fine (lg, motorola, HTC), just not my Nexus.
Anyone else using the Galaxy Nexus having data problems?
thanks
Where are you located?
Freeport IL  I have a trouble ticket opened and was just curious if I was the only one.  I had a 1x connection for about 10min.

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    3009: MP3
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    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dce0: Display Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    dc46: Artist STRING data type READ ONLY
    dc9a: Album Name STRING data type READ ONLY
    dc9b: Album Artist STRING data type READ ONLY
    dc8b: Track UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc99: Original Release Date STRING data type DATETIME FORM READ ONLY
    dc89: Duration UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc8c: Genre STRING data type READ ONLY
    dc96: Composer STRING data type READ ONLY
    b902: OGG
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dce0: Display Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    dc46: Artist STRING data type READ ONLY
    dc9a: Album Name STRING data type READ ONLY
    dc9b: Album Artist STRING data type READ ONLY
    dc8b: Track UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc99: Original Release Date STRING data type DATETIME FORM READ ONLY
    dc89: Duration UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc8c: Genre STRING data type READ ONLY
    dc96: Composer STRING data type READ ONLY
    b903: AAC
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dce0: Display Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    dc46: Artist STRING data type READ ONLY
    dc9a: Album Name STRING data type READ ONLY
    dc9b: Album Artist STRING data type READ ONLY
    dc8b: Track UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc99: Original Release Date STRING data type DATETIME FORM READ ONLY
    dc89: Duration UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc8c: Genre STRING data type READ ONLY
    dc96: Composer STRING data type READ ONLY
    b982: MP4
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    b983: MP2
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    b984: 3GP
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dce0: Display Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    dc46: Artist STRING data type READ ONLY
    dc9a: Album Name STRING data type READ ONLY
    dc89: Duration UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc48: Description STRING data type READ ONLY
    ba05: Abstract Audio Video Playlist
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    ba10: WPL Playlist
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    ba11: M3U Playlist
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    ba14: PLS Playlist
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    ba82: XMLDocument
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    b906: FLAC
    dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc03: Protection Status UINT16 data type ANY 16BIT VALUE form READ ONLY
    dc04: Object Size UINT64 data type READ ONLY
    dc07: Object File Name STRING data type GET/SET
    dc09: Date Modified STRING data type DATETIME FORM READ ONLY
    dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
    dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
    dc44: Name STRING data type READ ONLY
    dc4e: Date Added STRING data type DATETIME FORM READ ONLY
    Special directories:
    Default music folder: 0xffffffff
    Default playlist folder: 0xffffffff
    Default picture folder: 0xffffffff
    Default video folder: 0xffffffff
    Default organizer folder: 0xffffffff
    Default zencast folder: 0xffffffff
    Default album folder: 0xffffffff
    Default text folder: 0xffffffff
    MTP-specific device properties:
    Friendly name: (NULL)
    Synchronization partner: (NULL)
    libmtp supported (playable) filetypes:
    Folder
    Text file
    HTML file
    RIFF WAVE file
    ISO MPEG-1 Audio Layer 3
    MPEG video stream
    JPEG file
    BMP bitmap file
    GIF bitmap file
    JFIF file
    Portable Network Graphics
    TIFF bitmap file
    Microsoft Windows Media Audio
    Ogg container format
    Advanced Audio Coding (AAC)/MPEG-2 Part 7/MPEG-4 Part 3
    MPEG-4 Part 14 Container Format (Audio+Video Emphasis)
    ISO MPEG-1 Audio Layer 2
    Abstract Playlist file
    XML file
    Free Lossless Audio Codec (FLAC)
    OK.
    [root@Caduceus parcival]#
    [root@Caduceus parcival]# mtp-connect
    Your system does not appear to have UTF-8 enabled ($LANG="en_US.utf8")
    If you want to have support for diacritics and Unicode characters,
    please switch your locale to an UTF-8 locale, e.g. "en_US.UTF-8".
    Error: Unable to open ~/.mtpz-data for reading.
    libmtp version: 1.1.5
    Device 0 (VID=04e8 and PID=685c) is a Samsung Galaxy models (MTP+ADB).
    Android device detected, assigning default bug flags
    Usage: connect <command1> <command2>
    Commands: --delete [filename]
    --sendfile [source] [destination]
    --sendtrack [source] [destination]
    --getfile [source] [destination]
    --newfolder [foldername]
    [root@Caduceus parcival]#
    [root@Caduceus parcival]# lsusb
    **clipped irrelevant devices**
    Bus 004 Device 004: ID 04e8:685c Samsung Electronics Co., Ltd GT-I9250 Phone [Galaxy Nexus]
    [root@Caduceus parcival]#
    The content of /etc/udev/rules.d/51-android.rules:
    SUBSYSTEM=="usb", ATTR{idVendor}=="04e8", ATTR{idProduct}=="685c", MODE="0666"
    [parcival@Caduceus ~]$ mtpfs -o allow_other /mnt/galaxy/
    Error: Unable to open ~/.mtpz-data for reading.
    Listing raw device(s)
    Device 0 (VID=04e8 and PID=685c) is a Samsung Galaxy models (MTP+ADB).
    Found 1 device(s):
    Samsung: Galaxy models (MTP+ADB) (04e8:685c) @ bus 4, dev 4
    Attempting to connect device
    Android device detected, assigning default bug flags
    Error 1: Get Storage information failed.
    Error 2: PTP Layer error 02fe: get_handles_recursively(): could not get object handles.
    Error 2: Error 02fe: PTP: Protocol error, data expected
    Listing File Information on Device with name: (NULL)
    LIBMTP_Get_Storage() failed:-1
    [parcival@Caduceus ~]$
    Although it doesn't mount properly, Rhythmbox recognizes and lists the Galaxy Nexus in its GUI. I can even look at the device's properties window. Rhythmbox fails to list any files already on the Galaxy Nexus, though, and I can't transfer anything to it as the following error message in Rhythmbox appears:
    Error transferring track
    Unable to send file to MTP device: PTP Layer error 02ff: send_file_object_info(): Could not send object info.
    Googling for Error 2 brought up some Ubuntu posts from Dec 12 when they had a bug in libmtp 1.1.1, but the current version installed on my system is 1.1.5-1 from the Arch repositories.
    Thanks for any help in advance.

    @all: so you are basically telling me that my Galaxy nexus should properly mount despite the error messages in my Terminal?
    @k.sarend: thank you, I'll try that once I get home.
    @mzneverdies: interesting point... I didn't think the choice of the DE would have any impact on mounting devices, that's why I posted in the Kernel & Hardware Support section.
    (on a side note: I was a Linux user from 2001-2004 and had KDE as my primary desktop. I just came back to (this time Arch) Linux two weeks ago with a new box and I decided to install Gnome since it seems to have progressed more... but really, I am open for both DEs, I'm not a fanboy/evangelist or anything)

  • Problems with the Galaxy Nexus

    I upgraded to the Galaxy Nexus – your flagship device.  It now has a whole laundry list of known, critical issues.  You’re holding the Android software update that will fix these known problems but you won’t release it.  After 5 months, still no fix.  Even while the Sprint Galaxy Nexus has Android 4.0.4, we're stuck on the the buggy 4.0.2. 
    Now that you have me locked in a contract the only thing you’ll do is replace my phone with the same model that’s refurbished – not even a new phone of the same model.  And it would come with the same software version.  You won’t even replace my phone with a different model that works as expected.  I’m just one of many, many people in this situation. Let’s see where JD Power and Associates ranks your customer service next time, Verizon Wireless.  Shame on you!  Even your own forums are filled with complaints from Nexus owners and still VZW remains silent.  This is **** poor customer service and it has definitely been noted by me and many others.

    Now that 4.0.4 is slowly being released, I'm yet to hear anyone say that the intermittent muting problem, the random resets, or any of the other problems have actually been fixed.  I found an app that helped with the 3G dropping problem, but that was on the last phone, and I don't remember the name.  I'm sure it is in the My Apps section somewhere.  Not going to bother since I'm going to ask for another replacement phone soon.
    I was told by a rep that I had to receive three phones before Verizon would give me a different model.  I'm on number 3, but their records only show 2 replacement phones.  I guess the one I got 3 days from original purchase didn't count 'cause I got it from the store and not through customer service. 
    Anyway I'd like to see a list of the bugs/problems that 4.0.4 actually fixes.  What I've seen is a list of new problems.
    My biggest frustration is that verizon doesn't/won't even admit they have a problem.  If they would just give the reps a line or two about the problems and send us to tier 2 or 3, it would be different, but tier 1 wants to try everything on their list of fixes before they will let us talk to a tech that at least knows there is a problem, however won't say so directly.  I'm fed up with Verizon and it's time to do something.  I'm looking at the other 4GLTE verizon phones and they seem to have problems too.  I'm not an apple fan so there really isn't anything that Verizon has that I want to downgrade to, except maybe a phone that I don't use and just pay the base for the remainder of the contract. 
    I hate liars and by withholding the truth, it makes Verizon Wireless reps look like liars. 
    ok I've said too much, but seems like a good place to rant for a while.  Thanks for listening.

  • Has anyone used their Galaxy Nexus in Europe?

    Verizon Tech support told me that I could, but i wanted to confirm with you all.  Can i only use the data over there?  or can i also get voice?  I need to order a new phone for work and I'd like to use this, however i travel to China and EU. 
    Any first hand feedback would be great, but i'll take any comments.
    TIA,
    Alan

    Europe runs primarily on GSM technology which is not compatible with Verizon's CDMA technology. To use a Verizon phone in Europe you'd likely have to have a "world phone" which would contain both CDMA and GSM radios. Although I love the Galaxy Nexus and it should work in Asia, you'll have a tough time in Europe.
    You might want to consider the upcoming Galaxy S III, which has both CDMA and GSM radios. Preorders start tomorrow, the device will likely be out later in June or sometime in July. This will probably be your best bet for a great phone that can work anywhere in the world, aside from the iPhone 4S.

  • Android AnyConnect crashes on startup on my Galaxy Nexus 4.0.4

    I downloaded AnyConnect ICS+ on Galaxy Nexus 4.0.4. When i start the app its crashing. Checking logs i found the following error.
    Caused by: java.lang.UnsatisfiedLinkError: Couldn't load acenv: findLibrary returned null
    Please help.
    Regards,
    Alok

    Hey there phbartz,
    It sounds like you are getting an error message regarding an AudioCodec when you launch iTunes on your Mac. I recommend troubleshooting 3rd party plug-ins that are installed that may be causing this issue, with the following article:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/ts3430
    Also with regard to Safari quitting on you, I recommend this article to help troubleshoot that named:
    Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
    http://support.apple.com/kb/ts3230
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Galaxy Nexus display+ problems

    My 12-day old is Galaxy Nexus acts as though it's possessed.  The display flickers. Phone goes in to applications and screens without my commands. For example, in the txt mode, the keyboard screen goes from qwerty screen to numeric screen by itself. When I try to return to the qwerty screen, the voice-to-txt screen pops up.  Another example is the phone going to URLs and opening articles without my ever touching the link in Google News.
    I first noticed the "possessed" behavior on the very day I got the phone.  Because I had the 4G reception problem, which VZW told me was a 4G network issue, I blamed the erratic behavior on the network issues.  Since then, I have encountered the flickering screen and erratic behavior a few more times.  But last night, the erratic behavior continued for hours.
    Has anyone encountered similar problems?  As much as I like my Galaxy Nexus, I may have to return it....

    Make sure that your fingers are not damp or have hand cream on them. Having moisture while using a touch device (smartphone or mousepad) will result in erratic behavior.
    If you know that your fingers are not damp, then exchange it for another unit.

  • My Samsung Galaxy Nexus closes out in the middle of texting

    Moved for greater exposure

    unchained9 wrote:
    I got the new Galaxy Nexus two days ago and have had several problems already.  Although I have been able to fix everything so far, the most recent issue that I am trying to fix occurs in the middle of texting.  While I am in the middle of composing a text, occasionally the phone will just completely close out and go to the main menu (where it almost always opens a new app).  How can I fix this?
    Thanks!
    I had this happen to me too 3 times the other day. What I figured out is that when I was trying to press the spacebar, my thumb would be too close to the home screen button icon. I was actually pressing the spacebar and home screen button, causing the phone to leave the text app and go to the home screen.
    Not saying this is why in your case, but something to look for. I remember reading this post, a couple of hours before it happened to me.
    Have a good day

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