Galaxy Note II at Costco

Does anybody have a clue as to when the Note II will be available at Costco? I'm starting to feel like an impatient little kid.

Look at the home button. Taken from Costco's membershipwireless.com

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Galaxy Note II Unresponsive for minutes at a time

I'm on my 3rd galaxy note 2. My first one had an overheating problem that caused the battery to last for 2 hours even though it was idle. They ended up replacing it for me. My 2nd one was actually perfect. I had zero problems with it for nearly a year until the day after the 4.3 update, the screen went off and never came back on. I just got my replacement about a week ago and I'm having an issue with the screen becoming unresponsive for minutes at a time.
I factory reset the phone yesterday thinking that maybe I had a rogue app installed but it seems that any time I try to launch a game or if I try to browse the internet while an app is updating, the phone is unusable for a few minutes. It's like it can't multitask. Eventually it'll come back with the phone at my home screen with my background image gone, but eventually it comes back too. It's similar to when windows explorer crashes and it reloads. I'll go through the same process for 2 or 3 more times before the game finally launches or the internet browser is finally usable.
Before I call this phone defective, I was wondering if it's a problem related to 4.3 that I should be aware of? I installed a monitor and it looks like with no apps open, from a fresh reboot my ram is 50-80% used which doesn't leave much room for opening apps or playing games. I even installed a virus protection and scanned for a virus (i know viruses on smartphones is a stretch) and it returned no issues.
Any ideas? I could factory reset it again, but I just did that last night and it didn't help still having the same problem with very minimal apps reinstalled. One note, I factory reset it with the restore from backup functionality turned off, so the apps I did install were from scratch, not my google account.

I decided to call in. I tell the rep my problems and he tells me to launch the phone in safe mode. Done. I could reproduce the issue. It then says wifi unstable. The phone freezes with wifi on. Tells me to turn the wifi off. No more freezing while in safe mode, I guess wifi is the problem didn't think that was an issue before. He tells me that wifi issues have been reported but none of those issues cause the phone to freeze, he said that samsung told them to tell customers to turn that feature (ie: wifi) off until the next software update. He said samsung is working on a fix for the wifi issues but said there's no eta. I asked him for his gut feel and he said phones that are newer than 18 months normally get priority, given that the note 2 was release in november of 2012 and we're in 2014, that he estimated 3-4 months for the next update. I know I can't hold him to that but even if he's right, I have to leave wifi off for 3-4 months?...Now to the best part, "Since there is no freezing with wifi off in safe mode, and in safe mode the phone behaves in the state samsung designed it to be in, I've determined that it's not a hardware or operating system issue, so there's nothing I can do for you. I'm sorry I couldn't send you a new phone or resolve this problem for you, I hope you find a solution for the software issue you're having, good night."
Rather than get mad I realized I wouldn't get anywhere with him so I didn't try to push the issue. I know I have unlimited data so it's not that big of deal, but wouldn't you consider the phone not working regularly with wifi turned on a hardware or os system problem? It's not like I can uninstall and reinstall wifi. The drivers are embedded in the system and since it's a refurb phone, who's to say that the parts that were refurbed are really factory oem?
Now I'm stuck with a phone that is unusable randomly for 3-5 minutes using the phone normally with the mobile network/wifi because the agent didn't consider the problem to be hardware or os related and the only way to keep it from having issues is to not turn on wifi and keep the phone in factory default settings.
I'm not going to threaten to leave or go somewhere else because it would serve no purpose, maybe that's why there was no attempt made to help me other than saying no from the beginning of the conversation, but in my 15 years of being a loyal customer, you would think "i hope you find a solution on your own" would be after sending me a new device if the problem persisted.

Why do my messages immediately disappear from my verizon messages conversation on my galaxy note 10.1 2014 edition?

I recently bought a Galaxy Note 10.1 2014 edition and downloaded Verizon Messages. All of my conversations synced with my laptop and phone, but whenever I send a message from my tablet it immediately disappears from the conversation on all of my devices. The people on the receiving end still get the message, but I do not see it. Please help.

Hi Nickbon!
I'm sorry to learn of any issues viewing messages sent from your tablet using Verizon Messages. When did this issue begin? Were messages from your tablet ever appearing for you? Please share some details for me, thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport

I have a MacBook Pro 17" computer, and I have a Samsung Galaxy Note 2 phone, how do I get iTunes on my Android device?

I have a MacBook Pro 17" computer, and I have a Samsung Galaxy Note 2 phone, how do I get iTunes on my Android device?

You don't get the itunes program on your Android devise at all.
You would need to read the directions for your phone to learn how to put music on it.

Does anyone know how i can view PDF files using Galaxy Note 2?

Does anyone know how i can view PDF files using Galaxy Note 2?
This is what i have been doing;
I click on the file i wish to view (via a portal)
this file goes to notification widget (i drag down screen)
notification/message says download complete
i click on notification/message
nows it says complete action using (here i only have 2 icon options 1= DB Text Editor 2 = HTML Viewer)
I have installed Adobe Reader.

Can you confirm if the downloaded file is a pdf file, that is it ends with .pdf?

Apps Not Working after the Lollipop Upgrade on the Galaxy Note 4.

I did the lollipop upgrade on my Galaxy Note 4 and now I cannot get my Yahoo mail app or my GEICO app the work. I have uninstalled both apps and reinstalled them to no avail. Any help would be greatly appreciated.

Certainly understand the importance of applications Markjen2525! What happened when you uninstalled the apps and then resinstalled them? Are they giving you any error messages? Please share details, thanks!
KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

How can I print from my Samsung Galaxy note 8.0 to my HP office jet 6500 a e710n.

How can I print from my Samsung Galaxy note 8.0 to my HP office jet 6500 a e710n. I live in the courty and do not have a router and I am using a desktop computer with a Wireless USB Adapter SMCWUSB-N2 installed.

Hi raraock,
I would like to help you with this issue. What are you trying to print from your Samsung Galaxy Note tablet?
I worked on behalf of HP.

I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried ch

I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried charging it at the store and got the same message. I was given another phone, I still get the same error with the new phone.

Wowuor,
Thank you so much for reaching to us today. I want to make sure that we get the device charging the correct way. There is no physical or liquid damage to the phone or to the power cord correct? Did this error just start to appear as of last week? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

Samsung Galaxy Note 10.1 2014 Edition; Wireless Direct Printing Issues

Good day everyone. The subject refers. I have been trying to connect my tablet to my hp printer (LaserJet Pro 200 color MFP M276nw) using wireless direct printing without success. What normally happens is when I try to detect the printer through wifi on the tablet, the error message I get from the tablet is "Network disabled because internet connection is slow". What can I do???

Hello OgoOluwa,
Welcome to the HP Support Forums!
Regarding the troubles getting the Wireless Direct connection working with a Samsung Galaxy Note, does this error display only on the Wireless Direct network?
I have not been able to reproduce the error, but I have found something that addresses the error on another support site that might be worth a try.
Getting "Network disabled because internet connection is slow" during setup<--- Not a HP support site, nor is it related to a printer, but the error is the same and follows suite with a connection issue with a Samsung product.
Let me know if this suggestion is helpful.
JERENDS
I work on behalf of HP
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Files on SD card get corrupted on reboot of the Galaxy Note 2 (OS 4.1.2)

I have a Samsung Galaxy Note 2 from Verizon. I bought it new and it has an external SD card (32GB). It is not rooted and never has been rooted. It has worked flawlessly and have had no complaints until now. The problem started when I decided I wanted to load up the SD card with over 20GBs of music from my music library. I tried to use Media Monkey (the licensed version) to load the music and I started getting insufficient space. When I looked on the phone using Windows Explorer I noticed that only around 4GBs of data was in use on the external card but the internal storage was nearly full. Upon further investigation the lost.dir folder on the SD card contained hundreds of files with corrupt names and in the Music folder on the SD card there appeared to be shortened 6 to 8 character names with nothing under them and several of the music folders seemed intact with the long names and music under them. At this point I was suspecting both the Media Monkey software and perhaps something on the phone so I thought I would rule them out by removing all the music files from all storage areas and removed the SD card. I connected the SD card directly to my computer and reformatted it. It showed 32GB capacity. I copied 10GB of data onto the SD card as well as the “normal” folders that existed on the SD card. From the computer it looked great and all the folders and files were intact. I put the SD card back in the phone and powered it up. I then checked the file structure both on the phone using various file manager apps as well as Windows Explorer and noticed that the files and folders got corrupted in a similar fashion as well as the lost.dir folder being loaded with hundreds of files. I checked the size of the contents on the SD card and noted that the size was a little over 4GBs in use. So I believe I have ruled out hardware, and Monkey Media. I believe that there is some program/app on the phone that doesn’t support drives over 4GB (or some other limitation) – seems similar to older computers running XP or 16 bit programs not being able to deal with anything bigger than 4GB and would explain the shortened names.
I also have tried copying music from my PC via the USB cable to both the Phone Music folder and the Card Music folder – this works great and the files/folders remain intact until I restart the phone. It seems that the common issue is after a restart something scans the files and starts whacking away at MP3 files and the folders they are in. in My most recent tests I loaded up approximately 4GBs (total size of all contents on the SD card which is mostly MP3 files in the Music folder) on the SD card and after a reboot the size drops to 1.83GBs. After the reboot the Lost.dir folder gets loaded up with a large number of files (roughly correlating to the number of whacked files), and folders under Music get renamed with 6 to 8 characters that resemble the name of the folder. In addition, at some point I am unable to delete, rename, or copy new files onto the SD card so I end up using the format SD card option from within the phone. In general, no real problems seem to occur with the data on the phone itself but I am at the point where I have less than 1GB available on the phone so if I want to take lots of pictures or add more music I am in trouble since I can't reliably count on the data remaining intact on the SD card. Since the data seems to stay for days until I restart or some yet to be identified event, it would appear that this is not a hardware problem.
The only thing I can think of doing at this point is to reformat the phone and SD card. If I then load the default image with no add-on apps and try loading the music directly to the SD card from my PC, I will then narrow things down. But before doing that I wanted to see if this is a known issue and if there is a fix.
Any help would be appreciated.
Take care…
Bruce P.

Hi Bruce523,
Let's get to the bottom of this, your efforts are greatly appreciated! What is the software version on your device:http://vz.to/ZVhZsh ? I look forward to hearing from you soon.
Thanks for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport

How do I email (or share) pdf files I have stored on my Galaxy Note II?

I have been using Galaxy Note 2 and used to be able to send pdf files using Adobe Reader to myself and to others. I believe there used to be a "share option" at the top which allowed me to do this. After updating Adobe Reader, this option disappeared. The only thing remotely close to the share option is "export PDF" (a for fee service that converts to Word or other file formats) but this is not what I want or need. Can someone help me email PDF files stored on my Galaxy Note ii?

Android phones (including your Galaxy Note 2) has the Menu key at the bottom.
Open a PDFdocument in Adobe Reader for Android.
Tap your phone's Menu key at the bottom. Reader will display a menu.
Tap Share.
Select an app to use for sending email.

I need to get a replacement stylus for my samsung galaxy note 4 how much do these normally cost and where can i buy it?

I need help I need to get a replacement stylus for my galaxy note 4 where can i buy it and how much do they cost?

Kristinkeani,
The pen is the best part of the phone! Great news you can get one online at verizonwireless.com under accessories. They are $29.99 before taxes.
RobinD_VZW
Follow us on twitter @VZWSupport

My Options- Sync does not offer a manage account so I cannot find a "recovery key" to sync with my Galaxy note III android.

I run firefox browser on Windows 7. I am trying to synch with my android Galaxy note 3. When I am asked for a recovery key I am directed to pull down the "sync" option an use the choices. But all I pull down is a menu to set up synch. How do I find my recovery? I have tried rebooting with no effect. Thank you

thanks for the answer but not only can I not obtain my security Key. That is half of the problem. Also when I go thru the motions of entering a 12 digit key on both my computer and android I get a "progress" bar on the android and the screen says "waiting for device" and eventually firefox on the android crashes.
This is not well set up by mozilla.

Why does Premiere CS4 fail to import video files from my Samsung Galaxy Note 3?

I've acquired a Samsung Galaxy Note 3. It takes supherb HD video 1920x1080. But when I attempt to import the clips in Premiere CS4, I get the unsupported file error message. Am I missing a format spec in my project setup menu list? Or do I have to convert the files before importing and with what?

Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Find file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

Its possible print from my galaxy note II?

I ve bougtht a hp 4620 printer wireless one, I m trying to use my cel to print but won't do it. Appear small screen saying no device found. If anybody know how to enable or disable anything can work it out? With the samsung galaxy note. I already got the hpeprint apps, after set up recognice my printer because I can see it posted when I open the app. I dont know if this have to be we my cel setting at all. Aprecciatte your help.
This question was solved.
View Solution.

It is possible to print from your Galaxy Note II using the HP ePrint App. Please look at this documents to answer your questions:
HP ePrint Mobile App FAQs
If you are able to see your printer, when you open the app but not able to print then:
The HP printer is not supported by the HP ePrint mobile app.
Your mobile device is not connected to the wireless network.
Your mobile device is connected to the wrong wireless network.
The HP printer is off.
The HP printer is not shared over the wireless network.
Also, if you are having issues printing from the app to the printer then check to see:
If the printer is turned off.
If the printer has an issue, such as a jam.
If the ePrint feature is turned off in the printer.
Your mobile device is not activated with ePrint Center.
The HP Printer is not shared over the wireless network.
The HP ePrint mobile app is not corrently installed.
The HP Printer is not connected to the wireles network.
Here is another doc that might be helpful when unable to print from mobile devices using the HP ePrint Mobile App.
I am an HP employee.
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Galaxy Note II at Costco

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