Galaxy S3 KitKat

With other carriers releasing the KitKat update for the S3, what is taking Verizon so long?

Verizon has released a white paper on the update today! Still no update found by my phone. Hopefully in a day or 2 I can download!
http://www.verizonwireless.com/dam/support/pdf/system_update/galaxy_s3-6-19-14.pdf

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Galaxy S4 KitKat Update Causing Major Issues With Data Speed and Text Messaging

Dear All,
My company has over 40 phone users and since the KitKat update has pushed out we are experiencing two major isssues:
Many of our phones are only getting 3G in places that historically before they had blazing fast 4G. Most message boards say to power off, remove the SIM card and replace. This gives only temporary relief. We get 4G for 10 minutes, and then it reverts to 3G, and it is slow 3G at that. I have seen where some have gone and gotten a replacement SIM, but they indicate this is not a long term solution. I have also seen that a hard reset/factory reset is being proposed. However, this seems ridiculous to do to over 40 devises where the obvious cause is the update. Has anyone found the answer to this one?
Many users, including myself are now having outbound text messages fail. We have to resend them over and over to get them to go through. This problem is pretty widespread through the device pool. I am unsure what could be causing this. The messages fail regardless of if the phone is connected to wireless or not.

I have had the same problem with my phone. Called tech support and after they contacted Samsung the solution is a factory reset to fix the problem and they are supposedly working on a fix for it. After doing the reset Friday, I have to restart my phone multiple times during the day to get messages to send. I also notice only 3G where we always had 4G. Called tech support again and was given the option to send phone in to have it repaired or get a refurb under warranty. Not sure what I am going to do yet but I can see it is definitely not just my phone. Of course the techs say they have not heard of this before.

Briefing Alarm in Samsung Galaxy S4

Hi I loved the briefing alarm in my Samsung Galaxy S4 (Kitkat) version. With current lollipop upgrade, the briefing alarm has stopped working. Is it possbile to fix that.Also, lollipop 5.01 is extremely buggy (seems like a beta version).One major bug:If any of the "Motions and Gestures" are enabled like "Palm motion" and if you want to add a widget from home screen - the it crashes...How to fix this? If I have to change any widgets, I have to make sure all motions and gestures are enabled? How can such a buggy software released to customers?

Hi there
Thank you for posting about some of the issues you are experiencing on your Galaxy S4 after Lollipop; I would be happy to help you address these!
Addressing the bugs you have started getting once you update your software, I would like to have you check a few things on your device:
How much available storage do you have on your device? If you do not have adequate space available, this could cause your phone to crash.
It is recommended to test your phones performance while in Safe Mode to determine if you are experiencing software issues and not possible third party application issues.
To put your phone into safe mode:
From a powered-off state, press Power to begin the boot process.
Once the company logo displays, press and hold Volume Down until the device fully boots.
If successful, the words Safe Mode displays at the bottom of the screen.
Once in Safe Mode, use your phone to see if the same bugs are present. If not, review the third party apps you have installed.
If the above has not corrected the issue, clearing the cache partition on your S4 could correct the error.
To clear the Cache Partition from your phone:
Turn off your phone
Remove the battery (wait 15 seconds before inserting the battery back into your phone)
Hold down the Home and the Volume Up button, simultaneously.
Press and hold the Power button while still holding the Home and Volume Up.
As soon as you see the Samsung Logo, release all buttons.
A menu will appear
Use the Volume Down button to scroll down to Wipe Cache Partition.
Press the Power button to select it
Press the Volume Down button to highlight Yes and Power button again to select it.
It will take a moment to clear all of the cache (this is deleting temporary files, not app data)
After the cache partition has been deleted, press the Power button to reboot your phone
If the above has still not corrected the issue, a factory reset would be recommended.
A factory reset should correct the Briefing alarm to work properly. You can correct the Briefing alarm issue by going to your phones application manager and Force Stop Briefing, and reboot your phone.
Thank you,
Charise

My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?

My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?

Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport

GPS keeps dropping after KitKat (4.4) upgrade on Galaxy S3

Since my 4.4 upgrade last month, my GPS drops quite often - pretty much every time I use it. It seems to happen either with the delivered navigation or maps, as well as with Waze. I've tried pulling the battery - no luck. Any other suggestions?

Oh no Eugene78, I apologize that took place. You're correct, this usually doesn't occur and it sounds as if the SD card was corrupted. There are no suggested steps to recover the media. Are you currently having issues with stored data. If so, please send me a direct message with your mobile number so I may further assist! Thank you.
Tominque B.
Please follow us on Twitter @VZWSupport

Galaxy S3 doesn't connect to computer after KitKat update

I am trying to connect my S3 to my computer but it doesn't connect. Does anybody know how to get it working again?

My device it is not rooted. So these are the instructions.
Enable MTP
Connect the device to a computer using the supplied USB cable.
If necessary, select and hold the status bar (located at the top) then drag to the bottom.
Select Connected as a media device.
Select Media device (MTP).
Selected when a check mark is present.
Disable MTP
Ensure the device is disconnected from the computer or switch USB connection modes.
To switch modes, select and hold the status bar (located at the top) then drag to the bottom.
Select Connected as a media device.
Select Camera (PTP).
Selected when a check mark is present.
The problem is that the icon for connected as a media device does not show up. I did not have this issue before the over the air update from Verizon to 4.4.

Small carriers are updating it's samsung galaxy s4 to 4.4 kitkat!!

Done with Verizon, my mind is made up to take my 2 lines to T mobile. It is pathetic that the small carriers are already giving the update to their customers and the largest carrier with the most resources refuses to give their current customers at least some information about this software upgrade. The only thing we are getting is some CSR responding with rehearsed answers that is just making most us unhappy and more frustrated by each passing day.

Rehearsed I guess you could say that but I prefer the word canned. You will get a similar answer her from the VZW CSR;s who come through here from time time and reply here with they canned answers. You will get familiar with them real fast and very tired of them real fast. One thing though, I don't know how long you have been with VZW but updating of VZW phones has not been one of the VZW virtues often if at all. Mostly our phones are the very last ones in the world to be updated so don't hold your breath until your phone is updated. Good luck with your new carrier should you decide to move to them. I hope you don't have a contract current with VZW or you will be charged by VZW dearly to end that contract. May TMOB will buy you out of that contract though. I know they were doing that. Hope the offer has not ended yet as it will save you some money when changing carriers. Make sure when you go over to TMOB that the service works in places you live and travel.

Is there a reason why Firefox does not work on my Galaxy Edge?

I recently upgraded to a Samsung Galaxy Note Edge; love the phone, it works great. The downside is that Firefox doesn't seem to work properly, it goes from extremely low while displaying Web pages to not displaying anything at all. At first I thought it was something with the phone but as soon as I switch to Chrome everything works normal. I use Firefox on my laptop and have bookmarks and passwords stored in it. Previously I had a Samsung GS4 and syncing data from laptop to phone was a piece of cake. I like Chrome and I know it could do the same but I'd like to stick to Firefox if possible. Hope the Mozilla team can fix it soon.
Edgar J. Oviedo.

Hi EOviedo
I am surprised that Firefox doesn't work on the Note Edge because it works great on the Note 3 and 4
Could you please:
# Tell us what exact model of Note Edge? e.g. Verizon Note Edge, AT&T Note Edge. We have had problems where obscure carrier variants of phones and tablets don't work but the popular variants do work (e.g. in one case the AT&T HTC One M8 worked fine but the Verizon HTC One M8 didn't)
# Tell what version of the Android Operating system? Are you using Kitkat 4.4 or Lollipop 5?
# Could you please tell us what you did (what do you mean by "from extremely low while displaying Web pages to not displaying anything at all"; which websites exactly) what happened and what you expected. A sample URL of a website and screenshot would be super helpful
Cheers!
...Roland

Questions/concerns re: KitKat 4.4.2 verizon update

Ok, so I just updated my galaxy s3 to KitKat 4.4.2.
1) To Verizon- Why has the battery meter gone WHITE instead of Green-Orange-Red-, etc.? Is there a way to change this? Will it turn ORANGE or RED as the battery decreases?
1A) Was this Verizon's or Samsung's decision?
1B) And more importantly, why was this not mentioned in the Verizon PDF update (http://www.verizonwireless.com/dam/support/pdf/system_update/galaxy_s3-6-19-14.pdf)? I understand you want to promote the additions (most of which is bloatware and things most people do not care about) , but how about giving us a heads up on ALL changes?
1C) And what other changes are there? Is there a full list of ALL changes and not just the ones mentioned briefly in the above PDF?
2) What is the 'N' in my notification area (see screenshot with circled 'N')?
Thank you

thank you!
It's nice that they (Google, Verizon, Samsung, etc.) are transparent with their info on the updates.
Cheers again!

Things I would like to know before updating to KitKat

Hi everyone,
Am new to Sony and am delaying doing the update via PCC or SUS until the bugs I have read about are sorted. Meanwhile i have a couple of questions which I cannot find answers to.
How do I get rid of the notification I have on my phone telling me 14.3.A.0.681 is waiting? selecting 'clear' does not work.
I read about the upcoming fixes due shortly but does that mean I will need to go ahead and install the 'buggy' 14.3.A.0.681 beforehand OR will a complete new KitKat be available to replace Jellybean?
Have noted alexdon's advice of things to be aware of before updating but should the phone be on or off?
Presumably MTP needs to be activated and USB debugging on?
Generally is it wise to do a factory reset after FW update?
Sorry to ask so many questions but updating Samsung Galaxy via Kies was never straightforward so want to be prepared this time and hopefully any responses will help others too. Thank you
Solved!
Go to Solution.

You cannot get rid of the notification until you update,if you clear data for update centre it will come back.
It seems that you can wait for the next update without installing this one,but I am not sure if it will work fine when you update.
The phone must be turned on for PC companion(I updated to kitkat about 4 days ago and it needed the phone on).Sony update service needs the phone turned off because it first checks for the firmware version.
You need to have MTP enabled.
About the factory reset,it is not necessarily.I have not done factory resets and I do not encounter big problems with the KK(only the loudpeaker-earspeaker thing).Even before,on my Xperia P,I have not reseted to factory settings after each update.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

How to get kitkat update

how to get the kitkat update for the note 3

ALL other US Carriers already have KIT KAT on the Galaxy S4!!! Verizon does NOT, That is a fact!!
Now we know Verizon's intention. NO Kit Kat for GS4's any time soon!! When you look at Verizon's promotion of the GS5 it talks about how great KIT KAT is and how the GS4 DOES NOT HAVE IT, which means it is not coming any time soon!!!!
<<From Verizonwireless.com>>
The operating system
All three smartphones run the Android™ operating system, but different versions. The S III and the S 4 have Jelly Bean, while the S 5 has KitKat 4.4.2.
KitKat employs the latest technology to deliver crisp visuals and a seamless, more immersive experience for you. Launch voice commands with two words, “OK, Google”, and read more easily with immersive mode. The status and notification bars disappear when you’re in certain full-screen apps or games, but, don’t worry, you can bring them back with just a swipe of your finger. Plus, KitKat is the most efficient Android operating system yet, using less power overall while running the same apps and programs.
Verizon GS4 Customers - All other US carriers have given their customers with GS4's (and who pay less for their service) "the latest technology" (as stated above). But us Verizon Customers are left WITHOUT THE LATEST TECHNOLOGY on our "flagship phones"
FIX IT VERIZON!!!!!!!!!!!!!!!!!!!!

Has anyone installed the new galaxy s3 update?

Just curious if anyone has installed the software update for the Samsung Galaxy S3 and if they ran into any issues?

Installed fine. However, I was disappointed to see it was not KitKat 4.4. Otherwise, no problems here.
Cheers!
- Lou

Set up Galaxy S4 to print to HP Laserjet p1102w

Hello,
I have been reading that Samsung Teams Up With HP To Offer Seamless Printing With Galaxy S4 and in the instructions I do see directions for iOS but not Android.
I have turned on the Wi-Fi direct on the printer and both the phone and printer are on the same IP 192.168.1.xxx with the same subnet mask. I can see both my Samsung C410 printer and a print server box but it can't seem to find my HP p1102w printer.
From my PC (all 4 of them "3 win 7 x64 and 1 win 7 x32") we can print to the HP p1102w just fine. Just the Galaxy S4 won't find it. what should I try to fix it?
Thanks

Depending on the version of Android you have on your Galaxy S4, printing may be different. See the following pages for more information.
Android 4.3 (Jelly Bean) and Earlier: How to Use HP's Built-in Print Solution for Android
Android 4.4 (KitKat) and Later: How to Use the Android Printing Solution
I work for HP

How do I download Facebook on my Galaxy S5

Just bought a Galaxy S5
How do I download my facebook account on the phone

Haven't seen S5 - or Kitkat - but normally there's a Facebook option under Settings/Accounts. Or.. Go to Google Playstore and download the app. Good luck :-)

Do not disturb? galaxy 5

Can someone tell me where the do not disturb is on galaxy 5s

What version of android are you running? KitKat or Lollipop? Under KitKat you can long press the power button and get the mute option, under Lollipop or KitKat you swipe down from the top and press the Sound icon twice to get to mute.

Galaxy S3 KitKat

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