Galaxy S3 VS Droid Razr HD (not Maxx)

I'm sure there are several other posts about this, but sorry, I couldn't find them through search.
I'm planning on getting a new phone tonight or tomorrow, but I am having an incredibly hard time deciding to go with the Razr HD or the Galaxy S3. I've read the reviews, and comparisons (which all end with basically nothing), but I'm hoping to hear from anyone who has had some experience with both, or at the very least help point me in the right direction. I'm not looking for anything announced but unavailable, or a phone that is only rumored at this point. That's the hardest part with Android, there's ALWAYS something better on the way. I'm ready to just bite the bullet and upgrade. Especially since both are supposedly getting Jelly Bean before the end of the year. Also, cost, battery life, and plastic VS kevlar are not factors.
The main things I'm hung up on are:
They both essentially have the same chip, but does the S3's 2GB of RAM make a noticeable difference?
How heavy is MotoBlur VS TouchWiz? Which has more crapware (outside the obvious VZW bloat)?
I play some games. Is the lack of a gyroscope and accelerometer on the Razr going to be a huge limit on that?
Does either phone support .mkv files natively?
Any glaring differences with NFC?
Samsung is known for great screens. They both have the same basic specs. Any opinion on which is better?
Camera: Image stabilization, low-light conditions, just general picture taking. I've been spoiled by my iPhone's I think.
I'm coming from an iPhone 4s and am really looking forward to coming back to Android after my 4 and 4s, but I am a bit skiddish with the Moto one as my first experience with them was the original Moto Droid and I got incredibly frustrated with it.
Any thoughts or opinions would help.
Thanks.

When trying to connect to the Hotspot with My Acer Netboot It tries to connect it, asks for the password but the connecton fails after 10 seconds or so. Doing some research, it appears that not all wireless chipsets support WPA2 or PSK-2 encryption fully.
I checked Acer's web site and that computer has the latest wireless drivers and it has Windows XP with all the service packs and latest updates. It spends enough time on the home network (set to WPA-1) that it gets the regulator Windows updates.
The wireless chip manufacter claims the chipset supports WPA-2 which is supposed to be the same as PSK-2 but you never know for sure if is what they tell you.
My Apple I-pad will connecto to the Hotspot using PSK-2 so I know the Hotspot works with the encryption turned on. It would have nice if they had given the user other options for encryption. If I remember right my Droid X allowed more choices for encryption type.
I asked couple of few people I know that have new Verzion phones the use the Hotspot if they have any issues they have not gotten back to me yet.
Thanks for you help. I will probably end up using MAC address restriction but that is a lot more work if you want to use several devices.

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My Droid Razr M is over a year old and has been starting to act up. The battery life plummeted, I could get a full day and a half out of it, now I'm lucky if I get 5 hours. The built in Message app (not Hangouts) has a notification but shows no new message. I was texting someone and they answered but the app will not show the message, nor will Hangouts. I tried to force update (hold down lock and up volume for thirty seconds) but it wouldn't reboot. I shut it off and turned it back on, nothing has worked.

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Droid Razr M not sending full text messages after updating

I had an update to my Droid Razr M four days ago. Since that update, if I send a message that is longer than the allotted characters, the message is not fully sent. The person receiving the text only receives the first part of the message. They have then received the 2nd part of the message the next day, which was combined with a new text that was sent or they do not receive it at all. My phone restarted automatically after the update, and I manually restarted it two more times. I have had this phone for 5 months and this is the first automatic update. Prior to the update, I did not have any issues when messages were longer than the allotted characters. They were received simultaneously. After the update, it's hit or miss receiving the all texts if longer than one. Is anyone else having these similar issues? Any suggestions on how to correct, besides sending smaller messages??

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MarquiaF_VZW
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Droid razr m not receiving Ota update kitkat

as the title says, my Droid Razr M will not update even trying the Motorola update manager software on Windows 8. Does it have to be an active phone on your account to receive the update? I miss the little thing but can't use it unless it runs KitKat.

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http://www.verizonwireless.com/support/knowledge-base-49625/
The alt one. hopefully you have backed it up in the past using cloud storage or SD card/ computer because if you do the reset it wipes internal storage

DROID Razr M Not Syncing with Gmail

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Hi thagrrrl79,
That's terrible! Let's get your phone syncing again. What isn't syncing on your phone? From what I am reading, I would recomment powering your phone off and pulling the sim card out. I would keep it out for 1 minute and then put it back in. It sounds like your phone just needs a soft reset. If you still have problems, please send us a private message with your contact info.
Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

Droid Razr & Droid Razr Maxx Accessories the same?

Can someone tell me if the accessories for the Droid Razr are the same as the Droid Razr Maxx? I'm upgrading to the Droid Razr Maxx and wonder if the Docking station, charging cords and car charging cords will work on it. I'm thinking they will, but want to make sure. I believe the plugs are all the same. My concern is mostly the Docking Station.
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I did some digging on this subject after you brought it to my Attention! An this is what i found the Car Dock that was Designed for the Razr is Only for the Razr an Not Maxx you can put the razr in it as a bare phone no Case or Take the insert out an put the Razr that's in a case in it!.
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Droid Razr HD & Maxx HD new Update.!

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I'm sorry you're having issues with downloads after your OS update david501. Try power cycling after the update and any apps you are unable to access try downloading any current version of that application to assist with access. Please keep us posted.
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Follow us on twitter @vzwsupport

Droid RAZR (not MAXX) 4G, service drops on GB and ICS

Okay, the forums are full of threads concerning this issue. The phone loses data connectivity as well as voice. Every person seems to have a different opinion as to when or where their service drops, and I have tried to find a fix (official or not) since I first got my RAZR.
I got my phone sometime in March 2012 from a Verizon store during a promotion. I was happy I can get a phone with better hardware than my DROID X (awesome phone-best I ever had). I didn't care much about the 4G, but I considered it a perk for upgrading.
1. A day later I started having problems with my service. The 4G connection would drop, the 4G icon would turn white and then disappear for good. The phone would have no data connection at all but a few seconds later the white 4G icon would reappear and turn blue later. I thought it is because the 4G coverage is spotty as I was constantly moving from one place to another. But I got home (where I never had problems and Verizon service was always excellent) and it would do the same thing.
2. I have data connectivity and voice service but I turn off the screen. When I turn the screen back on, data connection is lost and I have no service available. I had one error that said "SIM card invalid" or something like that a few times. On Gingerbread I just switched to 3G only and I had no problems. But every time I switched back to use the LTE, I had the same problem over and over.
3. Upgraded to ICS as I figured Motorola and Verizon worked together to find a "cure" for these sudden service losses. I was wrong. With ICS it is even worse. I lose data and voice service very often. In store, Verizon employees are telling me they have never seen problems like mine (liars?). On the phone with CS I am told they do not know of any issues similar to mine. But forums are full of threads of people having the same issue. Answers from VZ employees are not very clear and directs people to a simple Factory Reset, cleaning the SIM card, reinserting the SIM card... basic stuff a monkey could think of too.
4. Some times after a phone conversation, I hang up and immediately after, my service drops. I have to turn the screen off and then back on after about 5 seconds, the service is still nowhere to be seen, but if I leave the screen on for about 10 seconds, the phone will regain its connectivity to the network. THIS HAPPENS IN 3G COVERAGE AS WELL AS 4G NOW.
Steps taken: Downloaded the Motorola app to Restore Connectivity - did not work, I still have the problem.
                    Carefully cleaned the SIM card surface making sure there is no static electricity discharge - did not work, I still have the problem.
                    Factory reset numerous times - did not work, I still have the problem.
                    Removed and reinserted the SIM card - did not work, I still have the problem.
                    Updated to ICS hoping that would solve the problem - did not work, I still have the problem.
                    Anything I do I still have the problem.
So please tell me, Does VZ publicly acknowledges there is a problem with DROID RAZR? If yes why do some people inside VZ deny any issues with it while others don't. Aren't they trained or aren't they reading the same training material the others do? Besides that I am not aware of Motorola or VZ taking any responsibility in trying to fix this.Is there a fix in the works? Please if there is any help for people like me, with the same problem, I think VZ should email owners with solutions. REAL SOLUTIONS because it is possible. I receive newsletters for new phones and plans but none to suggest a fix to issues.
And factory reset after factory reset is not working out for me as I use my phone not to txt my friends or send funny pictures of my dog to my neighbor but for business. This is really affecting and annoying me. And yes, I could switch to an iPhone but Android provides me with a great deal of options in my line of work that iPhone does not have. And yes, I could switch to another Android based phone, but I paid for this one and I want to use what I paid money for.
Again... final question is: Is there a fix, a software fix (I think this has to do with software) for this?
Thank you!

I had EXACTLY ALL of the same issues (plus some Bluetooth issues):
Got my phone in January or February
First instance of this happened about the middle of June (or maybe the third week) for several days before I finally called, believing it was a "hiccup" in the network (still on GB)
Customer Service did some troubleshooting, placed it in "safe mode" to see if it might be an app causing it, factory reset, etc., etc., etc.......
VZ put in a network trouble ticket which seemed to solve the issue (although I don't really know what may have been done) for about a week (now I know that this was a mere coincidence)
About a week or two later (still on GB) it started again; this was maybe a Wednesday
CS troubleshooting, another trouble ticket, etc., etc., and then I finally did a factory reset myself
Friday night (maybe Saturday) ICS is out, and downloaded believing it would fix it.
The problem was resolved briefly (several hours, maybe a full day) and then began again with a vengance
Called, went through all the same humbug, did a couple (or a few) factory resets, and I too, had the "invalid SIM" error show up on the screen out of nowhere ........
Customer Service had me to go to my local Verizon store and get a new SIM (they thought that might possibly be the problem). Got the replacement, and it worked, again, only briefly; just a few short hours later, it was right back to the same old thing........more phone calls
trouble ticket is still out.......
Was even told by the advance tech support person that on several phones with this very same problem, that he actually saw this resolved by simply creating a different, brand new Google account (instead of the Verizon customer's original Google account) during setup, after a factory reset (don't ask me how......). Gladly, this is one step that I didn't take (that's all I need is one more email account!)
Finally, it was determined that it MUST be the device. I really didn't want another phone as I always keep my phones in pristine condition cosmetically, and there was no reason (as far as I was concerned) to swap it.
Reluctantly, I allowed them to send me a replacement. I say, "reluctantly" because my original was a new device but they would be sending me out a "certified reconditioned, like-new" replacement.
After some trepidation, I decided to go ahead; Motorola would probably take a year to get mine back to me after finding "nothing wrong", or the same year getting me a replacement, should I be lucky enough that my original device would act up for them to see that there actually is a real problem. Verizon, on the other hand could have a replacement to me in two days.
Needless to say, it has been a week (5 days) with the replacement and I have to admit that it absolutely WAS the device that I bought originally. This replacement hasn't repeated the problem, (with the exception of ONE VERY MINOR instance of about a 5 - 15 minute window on one day only), and I'm happy to say that it works like my original device did when I first got it.
I got a call after the 3rd or 4th day (I believe it was the 4th day) with the replacement device, from the trouble ticket people (technician who actually works out in the field maybe?) and was told that they have thoroughly checked the network/antenna/tower here and found that there was absolutely nothing wrong, and that everything is functioning as it should.
This problem was continuously happening at my house, so it was natural that I believed something was wrong with the tower here near my house. I live in a good 3G/LTE coverage area near New Orleans and had no problems whatsoever from January/February through the first part of June, so it was only natural that I thought it must be a problem with the tower.
I thanked him, and told him about the replacement, and he told me that's what he was going to suggest next, and it was the only suggestion that he had left.
Just know that in the course of all of these calls, I was told by at least a few reps (2 for sure) at Verizon that they were aware that this IS a problem on some of the Razr's and Razr Maxx's.
If this is as bad for you as it was for me (and I'm confident that it is), then I would call Customer Service - don't go to a store. Tell them EVERYTHING that has happened, everything that you've done to attempt to resolve it (including the painful process of factory resets), and what I've described here.
If you're okay with a "new" (read: replacement) device, then I'm sure that they can get you a replacement out in short order. As far as it looking new, you would NEVER be able to tell cosmetically that this isn't a brand new device.
I hope that this was able to help you, as well as all the others, with this issue.
Good luck everyone, and God bless you.
Message was edited by: Colin Pipkins
Okay, so regrettably, I must report to everyone that the replacement followed suit after only 6-7 days. It lost 4G connectivity and jumped to 3G and that's where it stayed.
So I call Verizon and after a brief conversation, they asked if it was okay for them to transfer me over to Motorola for them to troubleshoot and I said that I'd be more than glad to speak with them.
Here's the breakdown:
After a lengthy call (an hour and twenty minutes), allowing them to remotely connect to my phone, and the Level 2 Tech seeing for himself that it's on 3G in a full 4G area, he tells me that there's nothing more that can be done.
WHAAAT?!!!
He said that if I want to send it in to Motorola they'll look at it, and if they did find anything wrong with the phone they'll send me a replacement, but if they DON'T find anything wrong with it (which I'm sure would be the case), they will simply send me my phone back, and that it will be Verizon's network that is the problem.
In this scenario I would need to find a replacement phone to use while my Razr goes to Motorola (for them to find nothing wrong with of course, and blame everything on Verizon's LTE network) only to get it back weeks later and be totally inconvenienced (this has been going on since June).
The last thing he said to me before getting off the phone was that they have similar devices with other carriers and they don't have any of these problems with those devices.
I've started searching the other devices forums here in the Verizon Wireless Community and I'm beginning to see a pattern. The same issue is happening with quite a few of the other 4G devices so I'm not really sure that another device (different manufacturer) is even the answer.
They have sent me yet another Droid Razr and I can honestly say that this will be the last one. If I can't find a device that will actually keep/hold LTE connectivity then I may have to go back to Sprint. Their native coverage is nowhere near Verizon's but they also don't have much 4G coverage right now.
If I'm going to have to be on 3G anyway, I may as well pay less than I'm paying now - or at least pay the same and not have to worry about going over on data.I guess we'll see how this replacement works out and go from there.
Anyhow, just know that it may not be a Razr/Razr Maxx problem after all.
Hopefully, they can get this sorted out and we can all get back to life......

I bought a new Droid Razr Maxx six months ago and now it does not work..

So I bought my new Droid six months ago because the battery life was supposed last a long time. Recently, my battery usage time has started depleting. The phone only stays charged for MAYBE half a day where I used to go over a day without charging it. It has also started shutting off at random times and freezes up often. When I make/receive calls, no one can hear me. My keyboard malfunctions as well.
My contract is not up until February of 2014. I was wondering if there is anything I can do to get a new phone (iPhone 5) without paying the ETF or the full price of the phone? Verizon has not been helpful at all and it is very frustrating because I have been a loyal customer since they were Alltel.

If your Battery is starting to Loose it's Punch you can get it Replaced) Motorola has a Program were you can send you Maxx in and they will Replace the Battery For a Small Fee but at least it would get through till you Contract is Up...
How can I replace the battery on my Droid RAZR?
There are a couple of things you can do before replacing the battery. Sometimes it's a matter of changing a few settings that will ensure you're getting all the power you can from your battery. Motorola Customer Service can help you with this process over the phone.
Before you call:
We recommend that you completely deplete the battery by allowing the device to completely shut down when the battery has depleted.
Once your product shuts down, plug it into the charger that came in the original box, and allow it to charge to 100%.
Once you've completed this charging cycle, call Motorola Support at 800-734-5870, and the team will diagnose your battery, and recommend setting changes or actions.If your battery does need to be replaced, we offer two battery replacement options:
The battery only replacement program lets you send your product to Motorola so that we can replace the battery and return the device back to you. If your device is within the warranty period there is no charge for this service. If your device is outside of the warranty period, the cost of this service is $49 plus applicable taxes.
You can expect to receive the device back approximately 5 business days from the time we receive the device. Use our online repair submission process to get going.
If your device is outside of the warranty we also offer an expedited battery replacement program. For an extra charge we'll provide you with a FedEx label to return your product, the cost of this service is $69 plus applicable taxes.
You can expect to receive the device back 3 days after we receive the unit. Use our online repair submission process to get going.

DROID RAZR MAXX HD will not update to Android 4.4.2

Hello, All.
I am trying to figure out why my phone will not update to the newest version of Android or how to resolve this issue.
Here are my specs:
System version: 9.18.94.XT926.Verizon.en.US
Model number: DROID RAZR MAXX HD
Android version: 4.1.2
Baseband version: VANQUISH_BQ_100730.151.64.17P
Kernel version: 3.1.31-gef7deb8
Build number: 9.8.1Q-94
Build date: Wed Sep 25 15:13:00 CDT 2013
Here's the issue. I get the notification to update to KitKat (4.4.2) and so I download the update and press the install. It reboots my phone and starts the update. It gets to about halfway when the little Android animation falls on its side and displays a red triangle above him. My phone reboots again and when it loads, it shows a message saying that the update failed. There is no more information - just that it failed.
Is anyone out there having the same problem I am having? I've searched the Internet at no avail. All I've found are issues after the update.
Is there another way of updating my system that I don't know about? Any help would be greatly appreciated!
Thanks!

Sharon ,
Thank you for giving that a try. A factory data reset would be the next step. I know you are hesitant to do this, but we can make it easier to restore the phone after it is erased. Do you happen to use Verizon Cloud? It's a great app that you can download from the Play Store and it'll save all of your contacts, pictures, videos, music and documents. If you do not recall your Gmail address and password please take note of them before doing the reset. Then, follow these steps http://vz.to/1hdnWdK to reset your phone. Often times doing this after a software update will resolve any issues you're having.
SarahO_VZW
Follow us on Twitter @VZWSupport

Droid razr maxx calendar does not show up on gmail calendar even though it says that it has synced?

droid razr maxx calendar does not show up on gmail calendar even though it says that it has synced?

I had this same issue. I solved it finally by downloading the free "official" google calendar disabling the phone calendar app (Google Calendar - Android Apps on Google Play) and disabling the phone calendar. Then you need to choose your gmail account to sync with your calendar app. Now my entries on the phone are showing up on my PC.

Ford sync not starting music player on Droid Razr Maxx

I have basic sync in my 2011 F-150 and with my old Incredible I was able to start the music player using sync as long as I had Bluetooth turned on. Now I have the Droid Razr Maxx and to play music I have to manually start the music player to get it to work. Does anyone know if this is just how it has to be or is there a way to get Sync to start the music player on my Droid Razr?

Here's the Instructions:
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87420/action/auth <> Safe Mode
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/93162/p/30,6720,8417/action/auth <> Cache Partition Clear

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