Galaxy S4 issues rebooting itself/freezing

I just got a replacement phone from my orginal that I had broke.  I received the replacement phone on 3/27.  The phone constantly reboots itself and freezing.  I have updated my phone, so I am not sure what else I can do to fix it.  Please Help!!!!

Oh no! I'm sure this is upsetting for you. When does it reboot or freeze? Is it during a specific action?  Does it do this when it is in Safe Mode http://vz.to/15rkFOi? 
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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