Galaxy S5 and Plantronics Voyager Legend

I got the Voyager Legend Headset when I preordered my S5. The headset worked perfect with my Motorola Razr maxx.
Now with my S5 the headset auto answers every call as long as it is turned on and paired to the phone. Doesn't matter if it's on my ear or not it will auto answer the call.
I took it into a Verizon store they weren't able to determine why. They even grabbed a brand new one off the shelf, paired it to my phone and it did the same thing. I contacted Plantronics whet through all of their troubleshooting and still no change. Plantroncis recommended exchanging it for a new one.
Since I had seen another one already have this issue I thought I'd post this on this forum and see if anyone else is having this problem and see if anyone has found a solution.
Things I've done.
1) Installed the Plantronics app and checked all the settings
2) Updated the firmware on the headset and checked the settings with the plantronics website
3) Tried changing all the "answering and ending call" options on the S5
4) Unpairing the headset and repairing it.
5) Tried using the headset with the s5 in safe mode
Anyone have any more thoughts or suggestions?

I have recently just got the solution.
Even Samsing wasn't able to help. After going through all the settings on the S5 I found the fix.
Go to Settings --> Applications --> Call --> Call Accessories. There is an option for Automatic Answering. Uncheck that.
The headset will now work perfectly.

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Plantronics voyager legend not pairing to iPhone 6

My iPhone 6 does not recognize my Plantronics Voyager Legend headset. It worked fine on my iPhone 5 with OS 8.02. Any ideas how to connect the two?

This worked for me:
To Pair Voyager Legend to a Different Phone or Re-Pair to the Same Phone:
Turn the headset on. Slide the power switch to the 'on' position showing green.
Using voice commands. Tap the Voice button on your Voyager Legend and say “Pair mode,” or Press and hold the Call button on your Voyager Legend until you hear “Pairing”
Turn on your phone’s Bluetooth feature. While the Voyager Legends LEDs are flashing red/blue, activate Bluetooth on your phone and set it to search for new devices.
• iPhone Settings > General > Bluetooth > On
• Android™ Smartphones Settings > Wireless & Networks > Bluetooth: On > Scan for devicesNOTE: Menus may vary by device
Select Voyager Legend. Select “PLT_Legend" on your phone as a found device. If your phone asks, enter four zeros (0000) for the passcode or simply accept the connection.
Complete pairing process. Once successfully paired, LEDs on the Voyager Legend will stop flashing red/blue and you will hear “pairing successful.” from the headset.NOTE To enable caller name announcement, allow access to your contacts if your phone prompts you.Your phone should now be paired with the Plantronics Voyager Legend headset and ready for use.

Pair plantronics voyager legends

Since upgrading to Yosemite on my MacBook Air I can no longer pair my Plantronics Voyager Legend bluetooth headset.
I am able to connect to my iPhone6 (IOS 8).
any suggestions?

I should works since it supports the A2DP and AVRCP profiles which are also supported by the iPad. From the Plantronics site:
Bluetooth Profiles Supported:
Advanced Audio Distribution (A2DP)
Audio/Video Remote Control (AVRCP)
Hands-free v1.5 (HFP)
Headset v1.1 (HSP)
Secure Simple Pairing (SSP)
http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/stdadp.php?p_faqid=18753&p_created=1287701497&p_sid=m5Q1qdmk&p_accessibility=0&p_re direct=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9Njgs NjgmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNo X25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9UGxhbnRyb25pY3MgVm95YWdlciBQUk8!&p_li=&p_top view=1#productspecifications

Ipad 2 blue tooth not pairing with plantronics voyager legend

Ipad 2 is not pairing with plantronics Voyager Legend (blue thooh) but this device (blue thooh) is pairing working good with my iphone 4s

http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Troubl eshooting/Compatibility-statement-in-regards-to-the-Apple-iphone-5-and-the-Voyag er-Legend&retURL=%2Fapex%2FknowledgeSearch&region=us&p=&c=All&k=Voyager%2BLegend &t=All&lang=en_US&popup=false&c=All

Z30 connection to Plantronics Voyager Legend

z30 won't connect to Earpiece
Shows up as "One" and says "Connont connect with One"
Help!!!

This worked for me:
To Pair Voyager Legend to a Different Phone or Re-Pair to the Same Phone:
Turn the headset on. Slide the power switch to the 'on' position showing green.
Using voice commands. Tap the Voice button on your Voyager Legend and say “Pair mode,” or Press and hold the Call button on your Voyager Legend until you hear “Pairing”
Turn on your phone’s Bluetooth feature. While the Voyager Legends LEDs are flashing red/blue, activate Bluetooth on your phone and set it to search for new devices.
• iPhone Settings > General > Bluetooth > On
• Android™ Smartphones Settings > Wireless & Networks > Bluetooth: On > Scan for devicesNOTE: Menus may vary by device
Select Voyager Legend. Select “PLT_Legend" on your phone as a found device. If your phone asks, enter four zeros (0000) for the passcode or simply accept the connection.
Complete pairing process. Once successfully paired, LEDs on the Voyager Legend will stop flashing red/blue and you will hear “pairing successful.” from the headset.NOTE To enable caller name announcement, allow access to your contacts if your phone prompts you.Your phone should now be paired with the Plantronics Voyager Legend headset and ready for use.

Unable to pair my Plantronics Voyager Legend to My iPhone 4s using ios 6.1.1

i have problem pairing my Plantronics Voyager Legend with my iPhone 4s using ios 6.1.1
anyone can help me?

If you have Samsung Android phones, get Viber or Whatsapp, it feels just like texting but it's a free messaging/chat service instead.
But talk to your provider, they should be able to identify if there's any international restrictions active on the accounts.

Leopard and Plantronics Voyager 510 headset problem.

I try to post here a message that i've posted in another section of the support board, maybe this is more appropriate with the problem.
I have a plantronics voyager 510 bluetooth headset that i've alway used fine with Tiger. Since it's a multipoint headset, i use it with the mac and the nokia cellphone at the same time. When it was paired with tiger, after powering on the headset, the bluetooth connection was established only in case of need (for example when i received a call with skype). Then, at the end of the call, the bluetooth connection between headset and tiger stopped, so that in case of need i was able use it with the cellphone.
The problem i have with Leopard is that when i switch on the headset, osx start a connection with it immediately, also if it doesn't use it, so that the headset it's always connected and busy for nothing!
This is causing some trouble to me now. Is there any setting i'm missing? Note that in the audio preferences, i told to osx to NOT use the headset at all, which is just configured under the skype audio tab.
Thanks for your time.

having similar problems w/ 2 different devices since leopard install. both worked fine w/ tiger

IPhone 4 and Plantronics Voyager Pro

Apple sells plantronics headsetds,..mine worked great with my blackberry,.my iPhone doesnt pick it up??.Anyone have any IDEA why?

Ok, for those of you who have a Plantronics Voyager Pro bluetooth headset, I got a connection/"pairing". This is what I did:
1) I turned off my bluetooth headset.
2) Go to Settings in iPhone and turn "on" your bluetooth so that it is searching ...
3) Then I turned on the headset until I saw the blue light, AND CONTINUED to HOLD DOWN the on/off switch until the blue light was FLASHING.
4) The "pairing" took place during the flashing.
Holding down the power button on your Voyager Pro headeset acts like as a "hard reset", and starts a "new" search for a new device or new software, in this case it's iOS5 or your new iPhone, or both.
Before doing the steps above my iMac (desktop computer) had the same problem of not "discovering" my bluetooth headset. But after I did the steps, I set my iMac to "discover mode" and the "pairing" between these two devices was successful.
OTHER bluetooth headsets
Try doing a "hard reset" on your bluetooth device, if you are trying to connect with an iPhone, iPad, or desktop computer that is running iOS5 or Lion.
The problem seemed that my bluetooth headset was trying to connect with devices that were paired with previous operating systems (ie: iOS4 or Snow Leopard). When I upgraded my operating systems to iOS5 and Lion, my bluetooth needed to "start fresh", hence the "hard reset" on the bluetooth.

Plantronics Voyager Legend and my iPhone 4

sometimes my audio will switch from my Plantronics blue tooth to just coming out of the iphone.
i will push the audio button and sometimes it will show the blue tooth still checked, other times iPhone will be checked.
Also, there are times I push the button on my Voyager, hear the tone, and wait for voice control to be activated on my iPhone, but it doesn't happen.
anybody else seen this? why does it just switch back and forth, and why can't i consistently invoke voice control via my Voyager? I recently updated the firmware on my Voyager and am still seeing the same problems.

Hi wbnelso1,
Welcome to the Apple Support Communities!
I undress and that it can be very frustrating when your car Bluetooth connection is not working as you would expect. In your situation, I would recommend using the troubleshooting steps outlined in the attached article.
iOS: Troubleshooting car stereo connections
Have a great day,
Joe

Voyager Legend will not work with my laptop

I have an HP Pavilion dv6-3120us Entertainment Notebook PC with Windows 7(64-bit). I recently purchased a new bluetooth headset and am unable to get it to work with my laptop. The Previous headset was a Plantronics Voyager Pro which worked great with my laptop, all I had to do was pair it and that was that. My new headset is the Plantronics Voyager Legend and after pairing, it starts installing drivers and all but one are fine.
Bluetooth AV Ready to use
Bluetooth Remote Control Ready to use
Bluetooth AV Remote Control Target Ready to use
Bluetooth Peripheral Device No Driver Found
Bluetooth Hands-free Ready to use
I've uninstalled, reinstalled several times and it didn't help, It shows that the device is paired, but doesn't reroute audio to the headset or the microphone. It shows in audio devices but says disconnected, when I click on 'connect', nothing happens and 'set as default' is grayed out and I cannot select it. I know that there is a separate bluetooth USB adapter available, but I'm using the headset mostly for my phone (which works fine) and occasionally my laptop so I don't really want to purchase it. I've already contacted Plantronics about the issue and this was their response:
"Thank you for contacting Plantronics Technical Support.
If you are using built in blue tooth and not our blue tooth USB adapter unfortunately we cannot assist you with your built in blue tooth, Plantronics does not supply drivers, here is our statement with regards to using built in blue tooth:
If you are pairing the headset directly to your computer, the drivers that are required are for your computer's internal Bluetooth adapter. You will need the drivers supplied by your computer's manufacturer in order for you to use your Bluetooth headset as an audio device.
Different computer manufacturers and computer models will use different internal Bluetooth adapters, so you'll have to contact your computer manufacturer to get those drivers. Most major computer manufacturers have a "Drivers" or "Drivers and Downloads" page on their web site in which you can enter your computer model in order to retrieve available drivers. You can typically find the Bluetooth drivers under the "Network" category. "
I've checked for bluetooth driver updates and it says that none are available, I've also uninstalled and reinstalled the bluetooth drivers from the laptop. Sorry that this is a short novel, but I wanted to make sure to give all available details, any help or advice would be welcome. Thank you in advance.

Hi Nt_winters,
Thank you for all the information, it is very useful. I understand you are having an issue with HP Pavilion dv6-3120us Notebook with Windows 7 and your new Plantronics Voyager Legend. In the device manager are all unknown devices removed as well as the Bluetooth devices for the headset? Broadcom is recommended for Plantronics Voyager Legend headsets. Here is a link to that driver.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Just purchased an iPhone5 and can not pair my Plantronics Voyager Pro HD. I can't get a flashing red/blue signal light.

Just purchased an iPhone5 and can not pair my Plantronics Voyager Pro HD. I can't get a flashing red/blue signal light.

Did you press and hold the power button until the LED flashes alternating red/blue - you may have to hold it for quite a few seconds. If the LED is not flashing red/blue, then it is not in pairing mode, and I would then call Plantronics tech support as their manual has nothing else to offer (I have the same headset, but I had no problem pairing with my iPhone 5 when I upgraded from my iPhone 4).
In the USA, call 1-866-363-2583 for Plantronics.

WebEx on Mac and Voyager Legend UC Compatibility

Hi All,
I am trying to use the Voyager Legend UC with WebEx on Prem on my Macbook Air 2013 running OS X 10.9.1.
The microphone works ok, but no sound is heard. This is both via the BT300 and the inbuilt bluetooth adapter.
Spokes for Mac is installed. Skype works fine.
WebEx works using the standard speakers / headphones, but doens't seem to want to play via the Voyager.
Anyone know if this is a known problem or have I not configured my mac correctly?
Chris

Chirs: I'm trying again with most of the text of my attempt from the other day.
So I got my BT300 and I think it's going to be OK. There are some quirks.
I did go into Sound preferences and make the BT300 the default input/output device
I typically use a bluetooth keyboard, mouse, and trackpad when I'm in the office. I had paired the Voyager Legend with my Macbook Pro too. With the BT300, I went into BT preferences and removed the pairing so that the VL isn't trying to connect with both the BT300 and the Mac.
In Google Hangouts, I found that I had to tap the Call button to activate it for the session -- the BT300 would then start flashing. Until I did that, no sound in or out. I found I did not have to set audio prefs in Hangout settings for the session.
In WebEx, testing audio for an online meeting failed until I tapped the Call button, then it worked fine.
I was able to use the same technique to get Cisco Jabber to work, as well.
Good luck

Plantronics Voyager Pro headset NOT compatible with 3GS

I've been having terrible problems with my Plantronics Voyager pro all singing and all dancing bluetooth headset and my 3GS.
I've tried 2 units to no avail and have a long case log with Plantronics support.
Apparently the inbuilt noise cancelling "intelligence" in the headset is conflicting with the iPhone noise cancelling electronics, producing a terrible user experience and is not just specific to Plantronics headsets, but all those that rely on headset noise-cancelling (like the Jawbone etc..)
Anyway, I notice that Plantronics have now changed their website to advise that the Voyager Pro is NOT compatible with the 3GS (in fact is seems like none of the noise-cancelling ones are)
This seems like a schoolboy error on Apple's part and speaking to Plantronics, they have no idea if and when a resolution is likely to be forthcoming!

I wish I had known this a few months ago. I had an original iPhone using a Plantronics Voyager 510. Everyone always said it was like I was in the same room talking to them. I bought a new 3Gs, and a Plantronics Voyager Pro. I seem to be able to hear just fine, but people I talk to keep having me repeat everything. Most people say it sounds like I'm talking to them from inside a hole somewhere. I got my headset last July. I switched back to my old bluetooth headset, it didn't resolve the problem, so I know it wasn't the Voyager Pro. I thought it might be interference from the metal cover I had bought from AT&T to protect the iPhone, and removing the cover seemed to give people better clarity, but they still complain. Now for long conversations I've had to return to using a corded headset.

MacBook Air does not See a Plantronics Voyager Pro bluetooth headset

My MacBook Air does not "see" my Plantronics Voyager Pro + bluetooth headset as a discoverable bluetooth asset. I have read on Apple and Plantronics forums that these two devices should be compatible, but so far no luck. Anybody have any experience with this situation?

Turns out the Voyager Pro Bluetooth headset failed...exchanging it for a new one and should be GTG. Thanks.

HT204368 Plantronics voyager pro Hd troubleshooting with I phone4 5.1.1

I had I phone 4 and just bought Plantronics voyager pro hd,but from time I bought that Bluetooth headset it's giving crackling noise and the sound quality is not very good when I talk to some one, I got replaced my I phone and even Bluetooth device but I am facing the same problem again, had words with customer care guy and he said me to restore settings and to start as a new I phone but it also didn't worked out.
Any suggestions please.

Hey iacobdoc,
Thanks for the question. The following articles provide the most relevant information to your issue:
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/HT1664
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Bluetooth disconnects, intermittent connectivity, or unable to find
- Move your iOS device closer to the Bluetooth accessory.
- Position your iOS device and Bluetooth accessory in direct line of sight of each other. For example, move the Bluetooth accessory and iOS device to the same side of your body.
- Remove any case, stand, or other accessories from your iOS device and see if performance improves.
- Check for sources of potential interference and move both the iOS device and the Bluetooth accessory away from other electronic devices.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
- Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings.
Thanks,
Matt M.

Galaxy S5 and Plantronics Voyager Legend

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