Galaxy S5 Verizon Cloud Transfering Contacts

Having difficulty moving my contacts onto Verizon Cloud.
When I go to the contacts app, I have hundreds of names and numbers properly entered.
When I go to the V. Cloud app, it only shows the #BAL, #DATA, etc numbers and One random contact... It states I only have 6 Contacts enabled for BackUp......
Whats going on with this?

    Okay, Fox85. Thanks! I recommend deleting all 6 contacts listed at VerizonWireless.com, and then return to the Cloud app on your device. When you're in the app, go to the menu (the three parallel lines on the top left), then select Settings> What to Back Up> ensure that Contacts are checked> Click "OK". Once done, return to the main screen of the app, click the icon with 3 dots on the upper right, and select "Sync All Now". Once done, return to the list and check again.
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Similar Messages

  • Verizon Cloud not Syncing properly with Galaxy S5

    Before activating the new Galaxy S5 that I bought for my gal, we backed up her Contacts to her Verizon account Cloud. We can see all of the contacts including phone numbers.
    Yet after activating the new S5 most of the phone numbers are not appearing on the phone?
    A Chat session with Verizon wasn't helpful.
    I've tried numerous times to Sync to the new phone. The old phone has been deactivated. I've tried everything that I can think of, including Selecting all of the contacts, etc.
    Any hints? She's not happy that I got her a new phone that doesn't have her phone numbers in it!

    I have spent four+ hours at the local VZW store on two visits, called VZW tech support three times and spoke to five reps, and have been in touch with executive services, not to mention all the time I've spent on my own researching and trying to get my phone to sync contacts with the Verizon Cloud.  After over 20 hours of effort, I still can't get it to work.  This w/e tech support said I had to wait for a mid-June software update.  My phone will be two months old then.  I did get contacts to sync through gmail (I exported from iCloud (originally on Apple 4S) to vcard file, imported vcard content to gmail, synch to gmail account on S5). I can also populate the Verizon Cloud app contacts list from the vard file--but only from the PC side, not the phone.  I have tried numerous procedures and the S5 will not sync with the Verizon Cloud.  The Cloud app online says my device has no contacts.  I've managed to arrange my contacts to be the way I want them on my phone, I want to use the phone's contacts set as the master, but no matter what I do, I can't push the contacts to the Verizon Cloud (or vice versa).  It's a stunning roadblock and a great hindrance to onboarding new customers. 

  • Verizon Cloud Trashed My Contacts

    Tried to use Verizon Cloud to backup my contacts.  The first thing I noticed is that it said it was backing up only six of my contacts.  Then after it was "done" it only showed one.  Tried several attempts at performing the backup.  Nothing changed; it said it was backing up only 6 and actually backed up one.
    I then went back into my contacts and noticed it had trashed the one contact it actually backed up.  Several days later I went to my contacts to make a phone call and noticed it had removed some of my important phone numbers.  Verizon Cloud has been removed from my phone and home computers.
    I should have tried the Verizon Cloud before I changed plans to get more space on this worthless application.  I gave up my free 2x upgrade on my data just for this?  Verizon ... you have some work to do!!  It won't be long before the word gets out on this SLOW and DESTRUCTIVE application.
    I sure wish there was a way to go back to my old plan and get my free 2x upgrade on my data.  Verizon ... are you listening?!?!?!

    First, don't tell me that there are no reported issues regarding the Verizon Cloud messing with contact lists.  A Google search reveals many complaints in these regards.
    Yes, my contacts were also backed up using Google services.  However, after your services changed my contact information it was updated quickly by Google services.  I had to manually rebuild my contact list after your services trashed my contacts.
    No, a resolution ticket was never filed.  And just what good is that going to do?
    I have a Galaxy Note 3 as my current phone.
    It took me so long to reply as I was having major surgery and was unable to reply to your request.
    BTW ... as of now I would like to go back to my previous plan with the 4 GB of data.  One of the factors in changing plans was the anticipation of using Verizon Cloud as my backup.  As of now, Verizon Cloud not only trashed my contact list, it is VERY, VERY slow.  It said it would take DAYS to backup just my 16 GB of music.  Honestly, tell me what good a backup system is that takes DAYS?!?!?

  • How do you transfer your contacts from an Android to an iphone 6? I have backed everything up to Verizon Cloud but I can't get the two phone to pair up?

    How do I transfer contacts from an Android to an iphone 6? I have backed up everything to Verizon Cloud but I can't get the two phones to pair up?

    The problem is non compatible devices. You could go to a Verizon corporate store and they could try to transfer them, however many customers stated this has resulted in loss of contacts. They don't guarantee a transfer.
    http://www.macworld.co.uk/how-to/iphone/transfer-contacts-music-photos-apps-from-android-iphone-3459466/
    Move content from your Android phone to iPhone - Apple Support
    Verizon's cloud is rated at the bottom.
    Good Luck

  • My Note 3 had 220  contacts, upgraded to note 4 and now have 72 contacts and my Verizon Cloud app shows error code 4600.  How do i get my remaining contacts?

    I had a Note 3 and had 220+ contacts.  While I had it I performed a factory reset several times and always got all of my contacts restored.  My phone was upgraded to  Note 4 at my job yesterday.  I completed a factory reset on My Note 3, turned it into my IT department and received my Note 4.  My phone had since only has 72 contacts (it was 56 then 76 and now 72).  When I run the Verizon Cloud app it will display an error code 4600.  While in the Verizon Cloud app, if I open detailes about contacts it states there are only 5 contacts.  i did use the Backup assistant on the Note 3 but that app is not found on the Note 4. 
    I went by the Verizon store yesterday, the rep stated that she needed the old phone (it was wiped),
    How can I restore the remaining contacts to my Note 4 from verizon?

        Thank you for reaching out to us, todfloyd. Sorry to hear about your contacts not all syncing correctly to your new Note 4. Let's see what we can do to get them all over to your new phone. Have you had a chance to view your contacts via your My Verizon page? Once you have logged in, please hover you mouse over the My Verizon Tab, and click on the View All option at the bottom of the pop up.
    Once the page loads, please view the options on the right hand side. Under Additional Actions, please choose Manage my Contacts and Media.
    Do all of your contacts appear there?
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • How to import Verizon Cloud contacts to new iPhone 6

    My HTC DNA battery quit working and would no longer boot up. Luckily I had my contacts backed up to Verizon Cloud. I just purchased a new iPhone 6, however, my contacts will not import to the new IPhone 6. What am I doing wrong? It doesn't give me the option of "restoring" contacts, only restore media to the new phone.

    wow thats a hard one. Not that many people have that phone. I would probably say go to store and let them try it on the machine. Since its such an old phone its going to be hard. If you synk with outlook tho I am sure you can do it.

  • Can i get my contacts online from the verizon cloud???  phone broken

    how can i get my contacts from the verizon cloud online??

        Hey there zututu,
    I'm glad to hear that you are using the Verizon Cloud to back up your contacts. It is a great way to make sure that you have your contacts saved in case you ever switch devices.
    Are you just trying to view your contacts online? Are you trying to transfer your contacts from the cloud to your device? Do you have the Verizon Cloud application downloaded to your computer?
    Please provide additional details so I can better assist.
    NicholasB_VZW
    Follow us on Twitter @VZWSupport

  • Verizon Cloud contacts

    I have saved my contacts using the verizon cloud.  This morning I deleted my email from my Iphone 5 and now my contacts are gone as well.  How do I upload my contacts from verizon cloud?

    Open the Verizon Cloud app and there should be a menu option to RESTORE

  • Trying to backup contacts--server error from Verizon Cloud

    Okay, I've checked other threads and cannot find the answer. I am trying to backup my contacts from my Droid Razr HD before switching to a new phone. It starts the "provisioning account" process. Then I get the message, "Verizon Cloud operation failed. Please try again (code 4001)"
    I have two email accounts on this phone, one a gmail account and one my work email account. I have the same problem, regardless of which account I choose.
    Any assistance would be welcomed. I need to return the old phone soon, or I'll be charged for the new one.
    Thanks a lot!

    I tried using the 4g and my local wifi network. I received the same error
    for both of them.
    I will do as suggested, thanks.
    >>Personal information removed to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

  • Can't delete contacts from Verizon Cloud.

    I have been trying to delete my contacts from Verizon Cloud, and I have selected "Delete all" and after that I get the spinning wheel of loading and after 4hours nothing has been deleted. Please help..

    Walzinhammer  sadly I was left with no solution but to do an Erase All Content and Settings
    this finally removed my 45 ghosts.
    Then I simply turned on my contact sync with iCloud and all was good in CONTACTS once more.
    ...and now those 45 contacts change when I edit them

  • How do I push contacts from Verizon Cloud?

    I have spent a long time cleaning up my contact list on the cloud, using my PC.  Everything is the way I want it to be on my phone.  How do I push the cloud contact list to my phone - TO REPLACE what is already on my phone?  I have the Droid Turbo.

    I would recommend using a different cloud storage solution for stuff you want to keep as well as be able to access. Verizon Cloud is by far the worst of these and is always having problems.  I recommend Google for contacts (the other person trying to get contacts to update, change all of your contacts to Google contacts and set up synching for google, export them from the cloud as a file and import it into Google. They will transfer to your phone. Then you can update them using either your phone or Google and it is virtually real time)
    For Pics, files etc... use Dropbox or Google or one of the other reputable cloud services out there. You will be much happier.

  • Missing contacts after using verizon cloud

    Hi,
    I just backed up all my info using the verizon cloud app. (Preparing to go from Samsung S5 to S6.) Now, whenever I add a new contact it does not display in my contact list. I am able to find it in my contacts via search but, this means I have to know most of the contact name. I've checked my contact settings, tried multiple settings, etc. Cannot find them.
    Contact example: have existing contact, which displays, as BMW - Stevens Creek. Added new contact, which does not display, as BMW - Hubbard's. Both will show up if I search contacts for BMW.
    Help! I don't want this problem to follow me to new phone.
    Thanks!

    Change all of your contacts to Google contacts, (use Contact Optimizer from the google store) let all your contacts sync and back up through Google.
    It sounds like what is happening though on your phone is the list of contacts you are displaying is either SIM Card contacts, or Google Contacts (or a different one) and your contacts are stored as something different.  When you open your contacts up go to menu and contacts to display,  Check the ALL radio button and everything will show.

  • Verizon Cloud restore with Galaxy S4 not working

    I've installed the Verizon Backup app on my old Android phone and successfully backed up my content to the Verizon "Cloud". Which I can see when I log into "My Verizon" account.  I then installed the VZ Backup app on my new Galaxy S4 phone and every time I enter "My Verizon" account credentials it repeatedly states that "Your Username or Password is invalid, Please try again."
    I know my username and password are correct, since I can log into My Verizon account via the web without any problems.  I've uninstalled the backup app and re-installed it to no avail.  I've also deleted all account cache information locally on my S4, still doesn't work.
    If I can't get the app to work on my new phone, is it possible to copy files from the cloud using a PC and using a USB cable to the phone and transfer my files back manually?
    The "cloud" is a great concept but if you can't retrieve your files it's pretty much useless.
    Best regards
    Gary

        Happy Monday Geeeek,
    I'm excited to see that you are using our new Verizon Cloud services. What better way to archive your information while on the go than with the cloud? You verified that you were able to access My Verizon on a computer, which is great. May I have you change your My Verizon password and then try accessing My Verizon on your new S4 with the new password. If this work then change your password back, if you wish, and try to login again. If this does not work then please share your findings so we can explore additional options.
    Thank you...
    ArnettH_VZW
    Follow us on Twitter @VZWSupport

  • Verizon Cloud Contacts Issue

    I have photos, video, and contacts in my Verizon Cloud account. The photos and videos updated onto my new iPhone 5c, but the contacts did not. I can only access them through the Verizon Cloud app. How can I get the contacts to appear in my Contact folder on my phone?

        Hi casy6!
    I want to ensure you're able to get your contacts on your new iPhone 5c.  You will need to install the Backup Assistant application for your new device http://vz.to/1i51t4A.  Have you installed the Backup Assistant application onto your previous device and had it synced your contacts prior to activating your new device?  If so, once you install the application, it will prompt you to enter your Backup Assistant PIN and it will then restore your contacts to your new device.  Let me know how this works out for you.  Thanks!
    AnthonyTa_VZW
    Follow us on Twitter @VZWSupport

  • Verizon Cloud not backing up all contacts. LG G3

    I have about 160 contacts on my phone but the verizon cloud only backs up 10 of them.  I'm sure the rest are other accounts or google backed up but i need them in Verizon so i can use the web based messaging app.  Is there any way to get those other contacts into the verizon cloud?

        Hi there stratfordv,
    It definitely sounds strange that you haven't been able to get all of your 160 contacts backed up. When you log into your My Verizon account, are you able to view the contacts there? Please let me know, thanks.
    ErinW_VZW
    Follow us on Twitter @VZWSupport

Maybe you are looking for

  • Bbm video not working

    My wife just picked up a new Q10 I already have a Z10 but didn't have anyone to bbm chat with. When we tried today there was an error saying problem with the network connection. But both phones were connected to wifi here at home which was working fi

  • Unable to see Accrued amt in Sales summary of Rebate

    Hi. I have created  Customer Rebate "BO03" for customer. i have also created OR->Del-> Inv  for that customer. but still i am unable to see same  invoice in Sales Summsry of Rebate. Reg, Amol

  • Runtime Error when enter in Room

    Hello I create a project room with standad SAP Room Templates. The userdata of the roommembers comes from Active Directory and Portal UME. When I enter to room with the portal-ume-user, I recive errors in the detailed navigation and no iViews are vis

  • I can't update my 30GB iPod video...

    This isn't really a problem for me since my iPod still works fine, but curiosity is getting the best of me so I thought I'd ask. The last few times I've sank up my iPod to iTunes, it says there's a new iPod update (1.3 I think) and asks if I would li

  • Cannot save data in form create in acrobat

    We have a form created in Acrobat 9 pro and it is setup so that it can be filled out and saved in Adobe Reader 11. We use this form on our small business domain and most of the time the form will save but lately we see an error that tells us very lit