Galaxy s6 Active Email Notifications Do Not Work

Thanks for the tip.
I do not want everything set up the way it was because I need to add everything back one at a time to see where the problem lies.

Hey mvstx,  Thanks for reaching out. We are sorry to hear about your troubles with your email notifications. We are more than happy to help you out with this. There are a few different places where you can enable your notifications. Navigate to settings> Sounds and Notifications. At that point scroll to App notifications and Email Application. Make sure it is turned on from there.  If it is already turned on there you can turn them on from the application. Once in the application you can navigate to settings and make sure it is turned on from there.  If you are still having problems  are not receiving other notifications you might want to go to Settings> Sounds& Notifications and make sure you have sounds enabled while on the lock screen.  if you are still having trouble you can try going into your application manager and delete application cache/data * This should not delete any information but backing up your data is never a bad plan *Please feel free to reach back out and let us know if any of this information was useful or if you still need help.    Thanks, Zoe- Samsung Support

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