Galaxy s6 email priority senders - sound notification

I setup my priority email senders in my new Galaxy s6 (email settings/notifications/priority senders on & notifications on). But I think it works differently from my old s3. On the s3 I would get a notification sound whenever I received an email from a priority sender.
In the s6, I get a sound notification, but it seems to be whenever my priority sender is on the email string at all. I only want to receive it if they sent a message (or replied).
(Also, I would like to just get priority sender notifications only, but you have to turn on ALL notifications to get the priority sender.)
Anyone else tried this on the s6?

I realize it's important to have your notifications set up correctly, scarr2009. Have you seen this behavior ever since establishing the priority senders? Are you using the preinstalled email application?
AndreaS_VZW
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I have been having the same problem and even got Apple to replace the phone.
Same problem on the second phone.
But, everyone I know who has an iPhone, including my husband, has the email sound working fine.
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Also, a question: What type of email account is giving you the problem and what is the domain?

Why can't I get sound notification for my email anymore?

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Before doing anything else, is your ringer switch in silent mode? I'd try toggling the switch a few times to make sure it's working. The phone should vibrate when you move the switch from on to silent. If it doesn't then the switch may be broken.
Next make sure the volume for notifications is not off. Check the Sound settings for this. Changing the volume there should also cause your (phone) ringtone to play. If it doesn't then there is something very wrong.
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Go to email......manage accounts........select which email account.....notification sound......select which sound you want........Done deal. Also make sure you have email notifications in the status bar checked. Have a nice day.

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Message was edited by: MartinBrads
Message was edited by: MartinBrads

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Click Accept as Solution for posts that have solved your issue(s)!
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Galaxy s6 email priority senders - sound notification

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