Gallery freezing

I have only had my phone since the end of December and it has recently started to freeze whenever I open the Gallery to view photos. I will open the gallery, it will start populate and then will stop. I can't get out of the application, close it or do anything. I can turn the screen off but it is still there when I turn it back on. After a few minutes I will get a message that says the application is not responding and asks if I want to force it closed. I have a 4GB microSD card that is installed but I have 9 GB free on my internal memory plus 2 GB on my SD. I have tried clearing the cache for the application and the gallery worked well for a day or so and then started freezing again. Any ideas how to fix this?
I also have a hard time sending picture messages, no matter the picture size. I just tried it with the wifi turned off and it worked but that's rare.
Thanks for any help you can give me!

    Hello Ba6yd1no
Thanks for replying. I want to see if an app is causing these issues. Please power the device in safe mode and retest. Here's how: http://support.verizonwireless.com/support/devices/knowledge_base.html/83084/
If the issue persists. Please power down remove and reinsert the sim and retest.
I look forward to your reply
JoeL_VZW
Follow us on Twitter@VZWSupport

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       Patchwork 14.0
       Paths to Illustrator 14.0
       PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Photocopy 14.0
       Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Pinch 14.0
       Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Plaster 14.0
       Plastic Wrap 14.0
       PNG 14.0
       Pointillize 14.0
       Polar Coordinates 14.0
       Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Poster Edges 14.0
       Radial Blur 14.0
       Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Read Watermark 4.0
       Reticulation 14.0
       Ripple 14.0
       Rough Pastels 14.0
       Save for Web 14.0
       ScriptingSupport 14.0
       Shake Reduction 14.0
       Shear 14.0
       Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Smart Blur 14.0
       Smudge Stick 14.0
       Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Spatter 14.0
       Spherize 14.0
       Sponge 14.0
       Sprayed Strokes 14.0
       Stained Glass 14.0
       Stamp 14.0
       Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Sumi-e 14.0
       Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Targa 14.0
       Texturizer 14.0
       Tiles 14.0
       Torn Edges 14.0
       Twirl 14.0
       Underpainting 14.0
       Vanishing Point 14.0
       Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Water Paper 14.0
       Watercolor 14.0
       Wave 14.0
       Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Wind 14.0
       Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       ZigZag 14.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Adobe Exchange
       Kuler
    Installed TWAIN devices: NONE
    Troubleshooting done : 347.88  , release 2015.3.19
    Certified Nvidia performance were installed version :
    Note : same issue persists on different Windows 8.1 with - Nvidia Quadro K4200 4GB.
    The software stops responding and freezes when photoshop Smudge tool only when size is increased to >4000px ,
    Have updated CC desktop  from
    https://creative.adobe.com/products/creative-cloud  and installed all updates.
    Confirmed Compatiblity
    Windows 8.1 compatibility FAQs | CC, CS6, Acrobat
    Reduced cache set size to 128 in performance.
    Tried Advanced graphics card settings in preferences.
    Changed processor affinity , no go.
    Kindly suggest solution at the earliest
    Regards,
    Deepak

    Jeff, 
      We had tried on multiple operating system and also with latest updates done  , same issue persists ,current version is 14.2.1 x64 , Photoshop stops responding once brush size in increased about 1000px.
    All latest update were installed via creative common cloud.
    Regards
    Deepak.

  • Photoshop CC 2014/Intuos tablet causing PS to freeze, HELP!!

    Hi folks,
    I've recently run into a serious issue that has stopped my workflow in its tracks. It has to do with some bizarre incompatibility issues between Photoshop CC 2014, Wacom Intuos tablets and Windows 8.1. I do not exactly know which one of those is the culprit, so here are some details.
    The issue occurs whenever I use any keyboard shortcut involving the control key (step backwards is the big one) and the brush tool at the same time. If I try to make a brush stroke before fully releasing the shortcut keys (especially longer brush strokes), Photoshop completely freezes. It stays frozen until I move the stylus far away enough from the tablet that it no longer detects hovering; after a moment, the program will begin to function normally again. This doesn't ALWAYS happen; it seems to be more common when working in a document with many layers. If I open a new blank document, I can't get the glitch to work at all, but if I create a stack of layers with a few brush marks in each, the glitch can be reproduced easily almost 100 percent of the time.
    Some more details:
    -It happens with all Intuos drivers currently available via Wacom, including the ones on the legacy drivers page.
    -The glitch is ONLY present in Photoshop CC 2014, not in older versions. However, I do not wish to roll back because I am working on a Surface Pro 3 and want to be able to pan and zoom using touch, which was only introduced in this version.
    -It happens on all computers running Window 8/8.1, as well as the Windows 10 Technical Preview (I work for a tech company and have access to all varieties of test machines). Curiously, it does not seem to occur in Windows 7. I am able to reproduce the glitch immediately on every non-Win7 machine I install PS CC 2014 on. However, I require Windows 8+ for its touch-friendly features on the Surface.
    -The glitch happens with (seemingly) all Intuos tablets, not just my Intuos 3 tablet. I actually purchased a new Intuos 4 from Best Buy to see if that would resolve the issue, but it persisted exactly the same.
    -It does NOT occur when drawing on the screen with the N-Trig pen that came with my SP3 -- it ONLY occurs when using a Wacom tablet.
    And here's the big one:
    -De-selecting "Use Windows Ink" under the "mapping" tab in my Intuos settings causes the issue to go away entirely, but also disables pressure sensitivity, so this is not a viable option.
    My suspicion is that this is some weird incompatibility between Photoshop CC 2014 and the Windows Ink API (my understanding is that this version of Photoshop ditched the old Wintab API for Windows Ink). Hopefully it will be ironed out in a future PS CC update.
    In the mean time, does anybody have any ideas? I'm also posting at some Photoshop forums, but I figured someone here might be able to help. This is driving me absolutely up the wall.

    You fail to mention which Wacom Intuos and which Wacom drivers have installed.  I do not have your problems on my Windows 7 Workstation or my Surface Pro 3 Windows 8.1  with the Intuos Pro with Wacom version 6.3.11w3 device driver.  I have no problem using Shortcuts like undo and redo or using my intuos gestures for them here is my PS system info for my surface Pro 3
    Surface Pro 3
    Intuos Pro wireless connect to Surface Pro 3 using Surface Pro 3 USB 3 port
    Wacom Device driver 6.3.11w3
    Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532  x64
    Operating System: Windows 8.1 64-bit
    Version: 6.3
    System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2295 MHz
    Built-in memory: 8097 MB
    Free memory: 6052 MB
    Memory available to Photoshop: 7034 MB
    Memory used by Photoshop: 71 %
    3D Multitone Printing: Disabled.
    Windows 2x UI: Disabled.
    Highbeam: Disabled.
    Image tile size: 128K
    Image cache levels: 4
    Font Preview: Huge
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1440, right=2160
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=1024
    glgpu[0].GLName="Intel(R) HD Graphics 5000"
    glgpu[0].GLVendor="Intel"
    glgpu[0].GLVendorID=32902
    glgpu[0].GLDriverVersion="10.18.14.4029"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="Intel(R) HD Graphics 5000"
    glgpu[0].GLRendererID=2598
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"
    glgpu[0].GLDriverDate="20141118000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.14.4029"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
    clgpu[0].CLPlatformVersion="1.2 "
    clgpu[0].CLDeviceVersion="1.2 "
    clgpu[0].CLMemoryMB=1425
    clgpu[0].CLName="Intel(R) HD Graphics 5000"
    clgpu[0].CLVendor="Intel(R) Corporation"
    clgpu[0].CLVendorID=32902
    clgpu[0].CLDriverVersion="10.18.14.4029"
    clgpu[0].CUDASupported=0
    clgpu[0].CLBandwidth=1.5116e+010
    clgpu[0].CLCompute=227.099
    License Type: Subscription
    Serial number: 96040035116912554961
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
    Temporary file path: C:\Users\JOHNJM~1.PAM\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 232.6G, 187.6G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 
       ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
       AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
       AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0 
       AdobeOwl.dll   Adobe Owl   5.2.4 
       AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
       AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399 
       AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
       AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
       AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
       adobe_caps.dll   Adobe CAPS   8,0,0,13 
       AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31 
       amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
       ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
       AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
       AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
       Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
       BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
       boost_date_time.dll   photoshopdva   8.0.0 
       boost_signals.dll   photoshopdva   8.0.0 
       boost_system.dll   photoshopdva   8.0.0 
       boost_threads.dll   photoshopdva   8.0.0 
       cg.dll   NVIDIA Cg Runtime   3.0.00007 
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007 
       CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
       CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
       CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
       dvaaudiodevice.dll   photoshopdva   8.0.0 
       dvacore.dll   photoshopdva   8.0.0 
       dvamarshal.dll   photoshopdva   8.0.0 
       dvamediatypes.dll   photoshopdva   8.0.0 
       dvametadata.dll   photoshopdva   8.0.0 
       dvametadataapi.dll   photoshopdva   8.0.0 
       dvametadataui.dll   photoshopdva   8.0.0 
       dvaplayer.dll   photoshopdva   8.0.0 
       dvatransport.dll   photoshopdva   8.0.0 
       dvaui.dll   photoshopdva   8.0.0 
       dvaunittesting.dll   photoshopdva   8.0.0 
       dynamiclink.dll   photoshopdva   8.0.0 
       ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
       icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090 
       icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090 
       igestep30.dll   IGES Reader   9.3.0.113 
       imslib.dll   IMSLib DLL   7.0.0.154 
       JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0 
       LogSession.dll   LogSession   7.2.1.3399 
       mediacoreif.dll   photoshopdva   8.0.0 
       MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
       pdfsettings.dll   Adobe PDFSettings   1.04 
       Photoshop.dll   Adobe Photoshop CC 2014   15.2.2 
       Plugin.dll   Adobe Photoshop CC 2014   15.2.2 
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0 
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54 
       PSArt.dll   Adobe Photoshop CC 2014   15.2.2 
       PSViews.dll   Adobe Photoshop CC 2014   15.2.2 
       SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
       ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0 
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114 
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114 
       TfFontMgr.dll   FontMgr   9.3.0.113 
       TfKernel.dll   Kernel   9.3.0.113 
       TFKGEOM.dll   Kernel Geom   9.3.0.113 
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 
       updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
       VulcanControl.dll   Vulcan Application Control Library   5.0.0.82 
       VulcanMessage5.dll   Vulcan Message Library   5.0.0.82 
       WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
       wu3d.dll   U3D Writer   9.3.0.113 
    Required plug-ins:
       3D Studio 15.2.2 (2014.2.2 x001 x003)
       Accented Edges 15.2.2
       Adaptive Wide Angle 15.2.2
       Angled Strokes 15.2.2
       Average 15.2.2 (2014.2.2 x001 x003)
       Bas Relief 15.2.2
       BMP 15.2.2
       Camera Raw 8.7.1
       Camera Raw Filter 8.7.1
       Chalk & Charcoal 15.2.2
       Charcoal 15.2.2
       Chrome 15.2.2
       Cineon 15.2.2 (2014.2.2 x001 x003)
       Clouds 15.2.2 (2014.2.2 x001 x003)
       Collada 15.2.2 (2014.2.2 x001 x003)
       Color Halftone 15.2.2
       Colored Pencil 15.2.2
       CompuServe GIF 15.2.2
       Conté Crayon 15.2.2
       Craquelure 15.2.2
       Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
       Crop and Straighten Photos Filter 15.2.2
       Crosshatch 15.2.2
       Crystallize 15.2.2
       Cutout 15.2.2
       Dark Strokes 15.2.2
       De-Interlace 15.2.2
       Dicom 15.2.2
       Difference Clouds 15.2.2 (2014.2.2 x001 x003)
       Diffuse Glow 15.2.2
       Displace 15.2.2
       Dry Brush 15.2.2
       Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
       Embed Watermark 4.0
       Entropy 15.2.2 (2014.2.2 x001 x003)
       Export Color Lookup Tables NO VERSION
       Extrude 15.2.2
       FastCore Routines 15.2.2 (2014.2.2 x001 x003)
       Fibers 15.2.2
       Film Grain 15.2.2
       Filter Gallery 15.2.2
       Flash 3D 15.2.2 (2014.2.2 x001 x003)
       Fresco 15.2.2
       Glass 15.2.2
       Glowing Edges 15.2.2
       Google Earth 4 15.2.2 (2014.2.2 x001 x003)
       Grain 15.2.2
       Graphic Pen 15.2.2
       Halftone Pattern 15.2.2
       HDRMergeUI 15.2.2
       HSB/HSL 15.2.2
       IFF Format 15.2.2
       IGES 15.2.2 (2014.2.2 x001 x003)
       Ink Outlines 15.2.2
       JPEG 2000 15.2.2
       Kurtosis 15.2.2 (2014.2.2 x001 x003)
       Lens Blur 15.2.2
       Lens Correction 15.2.2
       Lens Flare 15.2.2
       Liquify 15.2.2
       Matlab Operation 15.2.2 (2014.2.2 x001 x003)
       Maximum 15.2.2 (2014.2.2 x001 x003)
       Mean 15.2.2 (2014.2.2 x001 x003)
       Measurement Core 15.2.2 (2014.2.2 x001 x003)
       Median 15.2.2 (2014.2.2 x001 x003)
       Mezzotint 15.2.2
       Minimum 15.2.2 (2014.2.2 x001 x003)
       MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
       Mosaic Tiles 15.2.2
       Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
       Neon Glow 15.2.2
       Note Paper 15.2.2
       NTSC Colors 15.2.2 (2014.2.2 x001 x003)
       Ocean Ripple 15.2.2
       OpenEXR 15.2.2
       Paint Daubs 15.2.2
       Palette Knife 15.2.2
       Patchwork 15.2.2
       Paths to Illustrator 15.2.2
       PCX 15.2.2 (2014.2.2 x001 x003)
       Photocopy 15.2.2
       Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
       Photoshop Touch 14.0
       Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
       Pinch 15.2.2
       Pixar 15.2.2 (2014.2.2 x001 x003)
       Plaster 15.2.2
       Plastic Wrap 15.2.2
       PLY 15.2.2 (2014.2.2 x001 x003)
       PNG 15.2.2
       Pointillize 15.2.2
       Polar Coordinates 15.2.2
       Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
       Poster Edges 15.2.2
       PRC 15.2.2 (2014.2.2 x001 x003)
       Radial Blur 15.2.2
       Radiance 15.2.2 (2014.2.2 x001 x003)
       Range 15.2.2 (2014.2.2 x001 x003)
       Read Watermark 4.0
       Render Color Lookup Grid NO VERSION
       Reticulation 15.2.2
       Ripple 15.2.2
       Rough Pastels 15.2.2
       Save for Web 15.2.2
       ScriptingSupport 15.2.2
       Shake Reduction 15.2.2
       Shear 15.2.2
       Skewness 15.2.2 (2014.2.2 x001 x003)
       Smart Blur 15.2.2
       Smudge Stick 15.2.2
       Solarize 15.2.2 (2014.2.2 x001 x003)
       Spatter 15.2.2
       Spherize 15.2.2
       Sponge 15.2.2
       Sprayed Strokes 15.2.2
       Stained Glass 15.2.2
       Stamp 15.2.2
       Standard Deviation 15.2.2 (2014.2.2 x001 x003)
       STL 15.2.2 (2014.2.2 x001 x003)
       Sumi-e 15.2.2
       Summation 15.2.2 (2014.2.2 x001 x003)
       Targa 15.2.2
       Texturizer 15.2.2
       Tiles 15.2.2
       Torn Edges 15.2.2
       Twirl 15.2.2
       U3D 15.2.2 (2014.2.2 x001 x003)
       Underpainting 15.2.2
       Vanishing Point 15.2.2
       Variance 15.2.2 (2014.2.2 x001 x003)
       Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
       Water Paper 15.2.2
       Watercolor 15.2.2
       Wave 15.2.2
       Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
       WIA Support 15.2.2 (2014.2.2 x001 x003)
       Wind 15.2.2
       Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
       ZigZag 15.2.2
    Optional and third party plug-ins:
       CUR (Windows Cursor) NO VERSION
       Face Control II 2.00
       Fine Touch 3.25
       GREYCstoration NO VERSION
       ICO (Windows Icon) NO VERSION
       Reduce Noise 7.0.0.0
       StarFilter Pro 3 3.0.5.1
       SuperPNG 2.0
       Variations 14.2.1 (14.2.1 x001)
    Plug-ins that failed to load: NONE
    Flash:
       Libraries
       Adobe Color Themes
    Installed TWAIN devices: NONE

  • Using Text Tool Freezes Photoshop CC 2014.2 x64 release

    I have just updated Photoshop CC to 2014.2.0 -- 20140926.r.236 x64 release. Now I am experiencing an issue when I use the text tool to just type a few words on a new document or layer. The application seems to freeze up as soon as I start typing? I wait several minutes with nothing happening and have to resort to using the Windows task manger to kill the photoshop processes. This did not happen before I updated to this release?? Please advise how to fix this if possible to [email protected].
    I'm using Windows 7 x64
    Here's the system info reported from Photoshop:
    Adobe Photoshop Version: 2014.2.0 20140926.r.236 2014/09/26:23:59:59 x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
    Physical processor count: 2
    Processor speed: 3000 MHz
    Built-in memory: 8189 MB
    Free memory: 1413 MB
    Memory available to Photoshop: 7161 MB
    Memory used by Photoshop: 80 %
    3D Multitone Printing: Disabled.
    Windows 2x UI: Disabled.
    Highbeam: Enabled.
    Image tile size: 128K
    Image cache levels: 2
    Font Preview: Medium
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1024, right=1280
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Normal
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=1024
    glgpu[0].GLName="ATI Radeon HD 4800 Series "
    glgpu[0].GLVendor="ATI Technologies Inc."
    glgpu[0].GLVendorID=4098
    glgpu[0].GLDriverVersion="8.850.0.0"
    glgpu[0].GLRectTextureSize=8192
    glgpu[0].GLRenderer="ATI Radeon HD 4800 Series "
    glgpu[0].GLRendererID=37952
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
    glgpu[0].GLDriverDate="20110419000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="3.30"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    License Type: Subscription
    Serial number: 96040090050480634073
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
    Temporary file path: C:\Users\Home\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    F:\, 2.73T, 1.89T free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
    Installed components:
    A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
    ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
    adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
    AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
    AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
    AdobeOwl.dll Adobe Owl 5.2.4
    AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
    AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
    AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
    AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
    AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
    adobe_caps.dll Adobe CAPS 8,0,0,13
    AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
    ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
    amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
    ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
    AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
    AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
    Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
    BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
    boost_date_time.dll photoshopdva 8.0.0
    boost_signals.dll photoshopdva 8.0.0
    boost_system.dll photoshopdva 8.0.0
    boost_threads.dll photoshopdva 8.0.0
    cg.dll NVIDIA Cg Runtime 3.0.00007
    cgGL.dll NVIDIA Cg Runtime 3.0.00007
    CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
    CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
    CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
    dvaaudiodevice.dll photoshopdva 8.0.0
    dvacore.dll photoshopdva 8.0.0
    dvamarshal.dll photoshopdva 8.0.0
    dvamediatypes.dll photoshopdva 8.0.0
    dvametadata.dll photoshopdva 8.0.0
    dvametadataapi.dll photoshopdva 8.0.0
    dvametadataui.dll photoshopdva 8.0.0
    dvaplayer.dll photoshopdva 8.0.0
    dvatransport.dll photoshopdva 8.0.0
    dvaui.dll photoshopdva 8.0.0
    dvaunittesting.dll photoshopdva 8.0.0
    dynamiclink.dll photoshopdva 8.0.0
    ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
    icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
    icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
    igestep30.dll IGES Reader 9.3.0.113
    imslib.dll IMSLib DLL 7.0.0.154
    JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
    libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
    libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
    libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
    LogSession.dll LogSession 7.2.1.3399
    mediacoreif.dll photoshopdva 8.0.0
    MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
    pdfsettings.dll Adobe PDFSettings 1.04
    Photoshop.dll Adobe Photoshop CC 2014 15.2
    Plugin.dll Adobe Photoshop CC 2014 15.2
    PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
    PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.46
    PSArt.dll Adobe Photoshop CC 2014 15.2
    PSViews.dll Adobe Photoshop CC 2014 15.2
    SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
    ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
    svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
    tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
    tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
    TfFontMgr.dll FontMgr 9.3.0.113
    TfKernel.dll Kernel 9.3.0.113
    TFKGEOM.dll Kernel Geom 9.3.0.113
    TFUGEOM.dll Adobe, UGeom© 9.3.0.113
    updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
    VulcanControl.dll Vulcan Application Control Library 5.0.0.82
    VulcanMessage5.dll Vulcan Message Library 5.0.0.82
    WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
    wu3d.dll U3D Writer 9.3.0.113
    Required plug-ins:
    3D Studio 15.2 (2014.2.0 x001)
    Accented Edges 15.2
    Adaptive Wide Angle 15.2
    Angled Strokes 15.2
    Average 15.2 (2014.2.0 x001)
    Bas Relief 15.2
    BMP 15.2
    Camera Raw 8.6
    Camera Raw Filter 8.6
    Chalk & Charcoal 15.2
    Charcoal 15.2
    Chrome 15.2
    Cineon 15.2 (2014.2.0 x001)
    Clouds 15.2 (2014.2.0 x001)
    Collada 15.2 (2014.2.0 x001)
    Color Halftone 15.2
    Colored Pencil 15.2
    CompuServe GIF 15.2
    Conté Crayon 15.2
    Craquelure 15.2
    Crop and Straighten Photos 15.2 (2014.2.0 x001)
    Crop and Straighten Photos Filter 15.2
    Crosshatch 15.2
    Crystallize 15.2
    Cutout 15.2
    Dark Strokes 15.2
    De-Interlace 15.2
    Dicom 15.2
    Difference Clouds 15.2 (2014.2.0 x001)
    Diffuse Glow 15.2
    Displace 15.2
    Dry Brush 15.2
    Eazel Acquire 15.2 (2014.2.0 x001)
    Embed Watermark 4.0
    Entropy 15.2 (2014.2.0 x001)
    Export Color Lookup Tables NO VERSION
    Extrude 15.2
    FastCore Routines 15.2 (2014.2.0 x001)
    Fibers 15.2
    Film Grain 15.2
    Filter Gallery 15.2
    Flash 3D 15.2 (2014.2.0 x001)
    Fresco 15.2
    Glass 15.2
    Glowing Edges 15.2
    Google Earth 4 15.2 (2014.2.0 x001)
    Grain 15.2
    Graphic Pen 15.2
    Halftone Pattern 15.2
    HDRMergeUI 15.2
    HSB/HSL 15.2
    IFF Format 15.2
    IGES 15.2 (2014.2.0 x001)
    Ink Outlines 15.2
    JPEG 2000 15.2
    Kurtosis 15.2 (2014.2.0 x001)
    Lens Blur 15.2
    Lens Correction 15.2
    Lens Flare 15.2
    Liquify 15.2
    Matlab Operation 15.2 (2014.2.0 x001)
    Maximum 15.2 (2014.2.0 x001)
    Mean 15.2 (2014.2.0 x001)
    Measurement Core 15.2 (2014.2.0 x001)
    Median 15.2 (2014.2.0 x001)
    Mezzotint 15.2
    Minimum 15.2 (2014.2.0 x001)
    MMXCore Routines 15.2 (2014.2.0 x001)
    Mosaic Tiles 15.2
    Multiprocessor Support 15.2 (2014.2.0 x001)
    Neon Glow 15.2
    Note Paper 15.2
    NTSC Colors 15.2 (2014.2.0 x001)
    Ocean Ripple 15.2
    OpenEXR 15.2
    Paint Daubs 15.2
    Palette Knife 15.2
    Patchwork 15.2
    Paths to Illustrator 15.2
    PCX 15.2 (2014.2.0 x001)
    Photocopy 15.2
    Photoshop 3D Engine 15.2 (2014.2.0 x001)
    Photoshop Touch 14.0
    Picture Package Filter 15.2 (2014.2.0 x001)
    Pinch 15.2
    Pixar 15.2 (2014.2.0 x001)
    Plaster 15.2
    Plastic Wrap 15.2
    PLY 15.2 (2014.2.0 x001)
    PNG 15.2
    Pointillize 15.2
    Polar Coordinates 15.2
    Portable Bit Map 15.2 (2014.2.0 x001)
    Poster Edges 15.2
    PRC 15.2 (2014.2.0 x001)
    Radial Blur 15.2
    Radiance 15.2 (2014.2.0 x001)
    Range 15.2 (2014.2.0 x001)
    Read Watermark 4.0
    Render Color Lookup Grid NO VERSION
    Reticulation 15.2
    Ripple 15.2
    Rough Pastels 15.2
    Save for Web 15.2
    ScriptingSupport 15.2
    Shake Reduction 15.2
    Shear 15.2
    Skewness 15.2 (2014.2.0 x001)
    Smart Blur 15.2
    Smudge Stick 15.2
    Solarize 15.2 (2014.2.0 x001)
    Spatter 15.2
    Spherize 15.2
    Sponge 15.2
    Sprayed Strokes 15.2
    Stained Glass 15.2
    Stamp 15.2
    Standard Deviation 15.2 (2014.2.0 x001)
    STL 15.2 (2014.2.0 x001)
    Sumi-e 15.2
    Summation 15.2 (2014.2.0 x001)
    Targa 15.2
    Texturizer 15.2
    Tiles 15.2
    Torn Edges 15.2
    Twirl 15.2
    U3D 15.2 (2014.2.0 x001)
    Underpainting 15.2
    Vanishing Point 15.2
    Variance 15.2 (2014.2.0 x001)
    Virtual Reality Modeling Language | VRML 15.2 (2014.2.0 x001)
    Water Paper 15.2
    Watercolor 15.2
    Wave 15.2
    Wavefront|OBJ 15.2 (2014.2.0 x001)
    WIA Support 15.2 (2014.2.0 x001)
    Wind 15.2
    Wireless Bitmap 15.2 (2014.2.0 x001)
    ZigZag 15.2
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash: NONE
    Installed TWAIN devices: NONE
    http://feedback.photoshop.com/photoshop_family/topics/using-text-tool-freezes-photoshop-cc -2014-2-0-20140926-r-236-x64-release/replies/14873829 

    Check out this other thread I started
    http://feedback.photoshop.com/photoshop_family/topics/using-text-tool-freezes-photoshop-cc -2014-2-0-20140926-r-236-x64-release?utm_source=notification&utm_medium=email&utm_campaign =new_reply&utm_content=reply_button&reply[id]=14914157#reply_14914157
    There it's help there.  I've not totally solved my problem but others seemed to have.
    Richard

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