Gallery View in Lync 2013

While in a Lync meeting (Video Call)
Few participants are able to get the gallery view While the others cannot.
All are in same environment & using same software's & application

see that your allowmultiview is set to true.
try the command to enable
Set-CsConferencingPolicy -Identity Pool01ConferencingPolicy -AllowMultiview $true -EnableMultiviewJoin $true 
Get-CsConferencingPolicy 
if you are using Lync Basic then this feature is not available i guess.
this was posted in the wrong category!!!
please mark this as answer if this helps you.

Similar Messages

  • I have installed 2010 microsoft office 2010 home and business version for my laptop,and i have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this que

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    Raghavendar

    Hi Raghavendar,
    Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
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  • Questions in Lync 2013 - HD Photo

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  • Lync 2013 Standard backup questions

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    That much would get you back up and running, yes.  But it may not be a "full" restore. 
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    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Unable to search GAL on Lync 2013 Front End Pool through Lync 2013 client

    I'm in the beginning of a 2010 to 2013 migration and I'm currently testing co-existence functionality between pools.  I've noticed that users cannot search the GAL from their Lync client after being moved to the 2013 pool. 
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  • Issues with Hosted Exchange, UM and Lync 2013.

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    My mistake. Here is the snooper result.
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    From: sip:sip.domain.net;tag=08FB9ED133BA396696FE6546EA6F3031
    To: sip:exap.um.outlook.com;tag=B8FFE4E9267ED6ECB78ADCC60126B53F
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    CSeq: 1 NEGOTIATE
    Via: SIP/2.0/TLS 10.11.11.23:50752;branch=z9hG4bK2132316E.5B3AF52DE2753A36;branched=FALSE;received=207.46.5.9;ms-received-port=50752;ms-received-cid=60172700
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    TL_INFO(TF_NETWORK) [edge\edge]0C4C.05E4: :06/18/2014-15:43:34.153.0000000D (SIPStack,NegotiateLogic::SetCompressionType:NegotiateLogic.cpp(2701)) [559249495]( 00000079B1274FB8 ) Compression type is now CompOff
    TL_INFO(TF_NETWORK) [edge\edge]0C4C.05E4: :06/18/2014-15:43:34.153.0000000E (SIPStack,NegotiateLogic::ProcessCompressionResponse:NegotiateLogic.cpp(2217)) [559249495]( 00000079B1274FB8 ) Peer refused [488] our request for compression
    TL_INFO(TF_NETWORK) [edge\edge]0C4C.05E4: :06/18/2014-15:43:34.153.0000000F (SIPStack,NegotiateLogic::AdvanceOutboundNegotiation:NegotiateLogic.cpp(910)) [559249495]( 00000079B1274FB8 ) Outbound negotiation sequence is complete
    $$end_record
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    TL_INFO(TF_PROTOCOL) [edge\edge0C4C.05E4::06/18/2014-15:43:49.379.0000002E (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265)) [962697980]
    Trace-Correlation-Id: 962697980
    Instance-Id: 2E61
    Direction: incoming;source="internal edge";destination="external edge"
    Peer: fe1.domain.net:61254
    Message-Type: request
    Start-Line: BYE sip:uminternal.um.prod.outlook.com:5066;transport=Tls;ms-fe=CO1PR02MB111.namprd02.prod.outlook.com SIP/2.0
    From: <sip:[email protected]>;tag=b736386270;epid=9bcee72318
    To: <sip:[email protected];opaque=app:voicemail>;tag=eced411395;epid=07C3F2A933
    Call-ID: 4266a095bdef8280d67c7e7df58446fc
    CSeq: 2 BYE
    Via: SIP/2.0/TLS 10.10.10.25:61254;branch=z9hG4bKC848F11A.A88BCA6858661A50;branched=FALSE
    Via: SIP/2.0/TLS 10.10.10.125:49156;ms-received-port=49156;ms-received-cid=401200
    Route: <sip:edge.domain.net:5061;transport=tls;opaque=state:Si;lr>
    Route: <sip:exap.um.outlook.com:5061;transport=tls;epid=07C3F2A933;lr;ms-key-info=AAEAARc45bIQE6UJAYvPAR8eV4QTvCH3EE2Kxtie7I2PMCSj-2aArKHP8dStYlJe-9jphIkz_mDEkCD_v8hY-mghQEHD6-F12E7E14YG-TJ2gEcQE0Bx2r_rDB3LrzRZzgQ0WVvxreLPWGI80elWF-xfbc_X3JE8mOR2OB9KQM8-e9WOjfq2kj6CnDGeL0yzgz4OB8zm-ao03Yo4gMZ-BpwaxC3BNuvvVDJo9wqrYftq_Z3MIVewWrqcDt5Td4vxCsMiXdwEqtEIRKVvQoqboleBJAyQl-C3qGgfEoSkUnApFuTSnQYRa4kbZ1iPaACpdKT-VTQGjc9HXfps48YJCsIXW0Ab_NSM2uvhUyw900men1ukXSmoZoWZbwqe5siuWVUcFoQl1h1Jcy4lCyZUfDZoqPzDioLqTk9iUmS8fa-PAJjsq72yGjVB_y1aJSxtHVsw7MiDqOGOPqT3dmF-sINkeyuokCy8UCf_cQHmEHwVzZLUJqaVccr3QNCLsBzhcWSypnC60ZZphOKuwl6RvUXWICPf0ubLTL2ppC3tWEgFdUUWOPVd84uGlMcqRLKGb1qrmpj8Nu6Lte7t5n2pMEBCfgAe79t4GO0C5KScdKT_XBM1iIBRXdNkPKHfSgC-wPQgRikdw7vRD-hOWlN5Lay7-zkQ4Ag6rauszFTAwbft99OieAOxKIsgYcxXxcG6;ms-route-sig=fiEMuzbN4_PyEz_I5gG3g8FtqNAonwgZCoRnOq-ByfYEtywTZp-Hk_eAAA>
    Max-Forwards: 69
    Content-Length: 0
    ms-client-diagnostics: 22; reason="Call failed to establish due to a media connectivity failure when both endpoints are internal";CallerMediaDebug="audio:ICEWarn=0x40003a0,LocalSite=10.10.10.125:6735,LocalMR=10.11.11.23:51430,RemoteSite=10.27.46.15:5286,RemoteMR=207.46.5.80:54106,PortRange=1025:65000,LocalMRTCPPort=51430,RemoteMRTCPPort=54106,LocalLocation=2,RemoteLocation=2,FederationType=0"
    $$end_record

  • Issues with mobility and autodiscovery with Lync 2013 and IIS/ARR

    Hi all,
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    All works fine unless the autodiscovery service with external users and the mobility service for both internal and external ones.
    I deployed a Standard Edition Lync Server 2013 with:
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    A-record for meet.domain-ext.com points to Frontend server local IP
    A-record for dialin.domain-ext.com points to Frontend server local IP
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    HttpHeader:Accept
    application/vnd.microsoft.rtc.autodiscover+xml;v=1
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    CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
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    2013-12-20
    11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:33:00.813 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:33:00.813 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
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    kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable =
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    CHttpStreamPool.cpp/455:Scheduling stream 0x12028f0 for release.
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    CHttpRequestProcessor.cpp/173:Received response of
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    2013-12-20
    11:33:04.106 Lync[563:6d00000] INFO TRANSPORT
    TransportUtilityFunctions.cpp/925:<ReceivedResponse>
    GET
    http://lyncdiscover.domain-ext.com/
    Request Id:
    0x1201358
    HttpHeader:Cache-Control
    no-cache
    HttpHeader:Content-Length
    1076
    HttpHeader:Content-Type
    application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date
    Fri, 20 Dec 2013 10:33:02 GMT
    HttpHeader:Expires
    -1
    HttpHeader:Pragma
    no-cache
    HttpHeader:Server
    Microsoft-IIS/8.5
    HttpHeader:StatusCode
    200
    HttpHeader:X-AspNet-Version
    4.0.30319
    HttpHeader:X-Content-Type-Options
    nosniff
    HttpHeader:X-MS-Server-Fqdn
    frontend-lync.domain-int.com
    HttpHeader:X-Powered-By
    ASP.NET, ARR/2.5
    Ôªø<?xml
    version="1.0" encoding="utf-8"?><AutodiscoverResponse
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    AccessLocation="Internal"><Root><Link
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    /><Link token="User" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain-ext.com"
    /><Link token="Self" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain-ext.com"
    /><Link token="OAuth" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain-ext.com"
    /><Link token="External/XFrame"
    href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="Internal/XFrame" href="https://frontend-lync.domain-int.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="XFrame" href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
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    CUcwaAutoDiscoveryResponse.cpp/195:User url is https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
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    11:33:04.109 Lync[563:6d00000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/266:Sending event to main thread for
    request(0x1201358)
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    11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
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    11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
    CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with
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    11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/725:Response received for req.
    UrlTrustResolver(0x1201358): S_OK (S0-0-0) (Success); Done with req.; Stopping
    resend timer
    2013-12-20
    11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent
    received.  Status = S_OK (S0-0-0), url =
    http://lyncdiscover.domain-ext.com/
    2013-12-20
    11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
    2013-12-20
    11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url.
    url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
    CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with
    url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com,
    maxHops = 1
    2013-12-20
    11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
    CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl
    called with url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user,
    hopCount = 0, maxHops = 1
    2013-12-20
    11:33:04.111 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
    Request(UcwaAutoDiscoveryRequest) to Request Processor queue
    2013-12-20
    11:33:04.111 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/385:Submitting new req.
    UrlTrustResolver(0x11d4d38)
    2013-12-20
    11:33:04.111 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
    Request(UcwaAutoDiscoveryRequest) to Request Processor
    2013-12-20
    11:33:04.111 Lync[563:6d00000] WARNING TRANSPORT
    CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
    NULL credential for serviceId (4) type (1)!
    2013-12-20
    11:33:04.112 Lync[563:6d00000] INFO TRANSPORT
    TransportUtilityFunctions.cpp/631:<SentRequest>
    GET
    https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
    Request Id:
    0x11d4d38
    HttpHeader:Accept
    application/vnd.microsoft.rtc.autodiscover+xml;v=1
    </SentRequest>
    2013-12-20
    11:33:04.112 Lync[563:6d00000] INFO UTILITIES
    CHttpStreamPool.cpp/409:Allocating stream 0x125fa90 for url - https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
    with persistent id as 7
    2013-12-20
    11:33:04.112 Lync[563:6d00000] VERBOSE TRANSPORT
    CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
    url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user.
    Sending over direct connection.
    2013-12-20
    11:33:04.113 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
    stream 0x12028f0.
    2013-12-20
    11:33:04.261 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/577:Received
    kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable =
    true  responseHeadersHandle = 11cfbd0
    2013-12-20
    11:33:04.262 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/628:Response
    status = 200 for request UcwaAutoDiscoveryRequest
    2013-12-20
    11:33:04.262 Lync[563:6d00000] INFO UTILITIES
    CHttpStreamPool.cpp/455:Scheduling stream 0x11cbe40 for release.
    2013-12-20
    11:33:04.263 Lync[563:6d00000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/173:Received response of
    request(UcwaAutoDiscoveryRequest) with status = 0x0
    2013-12-20
    11:33:04.263 Lync[563:6d00000] INFO TRANSPORT
    TransportUtilityFunctions.cpp/925:<ReceivedResponse>
    GET
    https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
    Request Id:
    0x12450d8
    HttpHeader:Cache-Control
    no-cache
    HttpHeader:Content-Length
    1076
    HttpHeader:Content-Type
    application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date
    Fri, 20 Dec 2013 10:33:02 GMT
    HttpHeader:Expires
    -1
    HttpHeader:Pragma
    no-cache
    HttpHeader:Server
    Microsoft-IIS/8.5
    HttpHeader:StatusCode
    200
    HttpHeader:X-AspNet-Version
    4.0.30319
    HttpHeader:X-Content-Type-Options
    nosniff
    HttpHeader:X-MS-Server-Fqdn
    frontend-lync.domain-int.com
    HttpHeader:X-Powered-By
    ASP.NET, ARR/2.5
    Ôªø<?xml
    version="1.0" encoding="utf-8"?><AutodiscoverResponse
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    AccessLocation="Internal"><Root><Link
    token="Domain" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain-ext.com"
    /><Link token="User" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain-ext.com"
    /><Link token="Self" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain-ext.com"
    /><Link token="OAuth" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain-ext.com"
    /><Link token="External/XFrame"
    href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="Internal/XFrame" href="https://frontend-lync.domain-int.com/Autodiscover/XFrame/XFrame.html"
    /><Link token="XFrame" href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
    /></Root></AutodiscoverResponse>
    </ReceivedResponse>
    2013-12-20
    11:33:04.264 Lync[563:6d00000] INFO TRANSPORT
    CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
    2013-12-20
    11:33:04.265 Lync[563:6d00000] INFO TRANSPORT
    CUcwaAutoDiscoveryResponse.cpp/195:User url is https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:33:04.265 Lync[563:6d00000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/266:Sending event to main thread for
    request(0x12450d8)
    2013-12-20
    11:33:04.266 Lync[563:3a71018c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req.
    completed, Stopping timer.
    2013-12-20
    11:33:04.266 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
    2013-12-20
    11:33:04.266 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
    completed with url = https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected],
    userUrl = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com,
    status = S_OK (S0-0-0)
    2013-12-20
    11:33:04.266 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/725:Response received for req.
    GET-UnAuthenticatedGet(0x12450d8): S_OK (S0-0-0) (Success); Done with req.; Stopping
    resend timer
    2013-12-20
    11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
    2013-12-20
    11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x11d4d38
    2013-12-20
    11:33:04.267 Lync[563:3a71018c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling
    request: 0x11d4d38
    2013-12-20
    11:33:04.267 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/163:Added
    Request(UcwaAutoDiscoveryRequest) to Request Processor queue
    2013-12-20
    11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
    CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with
    url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user,
    Hops = 1, status = W_Cancelled (W0-0-6)
    2013-12-20
    11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
    completed with url = http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected],
    userUrl = , status = W_Cancelled (W0-0-6)
    2013-12-20
    11:33:04.268 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
    Request(UcwaAutoDiscoveryRequest) to Request Processor
    2013-12-20
    11:33:04.268 Lync[563:3a71018c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential
    for serviceId(1) returning: credType (1) signInName ([email protected])
    domain () username (mattia.spagnoli) password.empty() (0) certificate.isValid()
    (0) privateKey.empty() (1) compatibleServiceIds(1)
    2013-12-20
    11:33:04.268 Lync[563:3a71018c] INFO TRANSPORT
    CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for
    url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending
    Unauthenticated get to get the web-ticket url
    2013-12-20
    11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
    Request() to Request Processor queue
    2013-12-20
    11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT
    CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:33:04.269 Lync[563:62d4000] INFO TRANSPORT CTransportThread.cpp/343:Sent
    Request() to Request Processor
    2013-12-20
    11:33:04.270 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/385:Submitting new req.
    GET-AuthenticatedUserGetRequest(0x1201ab8)
    2013-12-20
    11:33:04.270 Lync[563:62d4000] WARNING TRANSPORT
    CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
    NULL credential for serviceId (4) type (1)!
    2013-12-20
    11:33:04.270 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery
    request to https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:33:04.270 Lync[563:6d00000] INFO UTILITIES
    CHttpStreamPool.cpp/455:Scheduling stream 0x125fa90 for release.
    2013-12-20
    11:33:04.271 Lync[563:62d4000] INFO TRANSPORT
    TransportUtilityFunctions.cpp/631:<SentRequest>
    GET
    https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    Request Id:
    0x1206198
    HttpHeader:Accept
    HttpHeader:X-MS-WebTicket
    xxxxxxxxxx
    </SentRequest>
    2013-12-20
    11:33:04.271 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as
    current state is 6
    2013-12-20
    11:33:04.271 Lync[563:62d4000] INFO UTILITIES
    CHttpStreamPool.cpp/409:Allocating stream 0x11c0a40 for url - https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
    with persistent id as 15
    2013-12-20
    11:33:04.271 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request
    url was http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
    2013-12-20
    11:33:04.272 Lync[563:62d4000] VERBOSE TRANSPORT
    CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
    url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com.
    Sending over direct connection.
    2013-12-20
    11:33:20.621 Lync[563:3a71018c] INFO UTILITIES
    CNetworkMonitor.cpp/217:Reachabilility Flags IsWWAN(0):Reachable(0):TransientConnection(0):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(0):IsDirect(0)
    2013-12-20
    11:33:20.623 Lync[563:3a71018c] INFO UTILITIES CNetworkMonitor.cpp/186:Updated
    networkAvailableToConnect(CellularDataNetwork) -> NoNetwork,
    isInAirplaneMode(0) -> 1
    2013-12-20
    11:33:20.623 Lync[563:3a71018c] INFO APPLICATION
    CUcmpConversationsManager.cpp/4091:CUcmpConversationsManager::canDoVideoBasedOnNetworkAndPolicy
    returns false because RequestWiFiForAudio or RequestWifiForVideo is true and
    current network : is not WiFi
    2013-12-20
    11:33:20.623 Lync[563:3a71018c] INFO APPLICATION
    CUcmpConversationsManager.cpp/1672:CUcmpConversationsManager::queryCapability
    on StartP2PVideoCall returns false because
    canDoVideoBasedOnNetworkAndPolicy 
    returned false
    2013-12-20
    11:33:20.904 Lync[563:3a71018c] INFO UTILITIES
    CNetworkMonitor.cpp/217:Reachabilility Flags
    IsWWAN(1):Reachable(1):TransientConnection(1):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(1):IsDirect(0)
    2013-12-20
    11:33:20.905 Lync[563:3a71018c] INFO UTILITIES CNetworkMonitor.cpp/186:Updated
    networkAvailableToConnect(NoNetwork) -> CellularDataNetwork,
    isInAirplaneMode(1) -> 0
    2013-12-20
    11:33:20.905 Lync[563:3a71018c] INFO TRANSPORT CEventChannelManager.cpp/826:Received
    network monitor event so restarting event channel.
    2013-12-20
    11:33:20.906 Lync[563:3a71018c] INFO TRANSPORT
    CEventChannelManager.cpp/520:Moving the event channel aggressive mode.
    2013-12-20
    11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
    CUcmpConversationsManager.cpp/4091:CUcmpConversationsManager::canDoVideoBasedOnNetworkAndPolicy
    returns false because RequestWiFiForAudio or RequestWifiForVideo is true and
    current network : is not WiFi
    2013-12-20
    11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
    CUcmpConversationsManager.cpp/1672:CUcmpConversationsManager::queryCapability
    on StartP2PVideoCall returns false because
    canDoVideoBasedOnNetworkAndPolicy 
    returned false
    2013-12-20
    11:33:20.906 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2070:adIsEnabled
    = 1, sipUri = sip:[email protected], m_internalADUrlInput =
    m_externalADUrlInput =
    2013-12-20
    11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryService.cpp/255:Discovery is in progress and process state is
    6Ignoring request to start network discovery
    2013-12-20
    11:34:04.274 Lync[563:62d4000] INFO UTILITIES
    CHttpStreamPool.cpp/455:Scheduling stream 0x11c0a40 for release.
    2013-12-20
    11:34:04.275 Lync[563:62d4000] ERROR UTILITIES CHttpConnection.cpp/517:Connection
    timedout for request (0x%u0x12d1ea0) - notifying error E_ConnectionTimeoutError
    2013-12-20
    11:34:04.275 Lync[563:62d4000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/173:Received response of request() with status =
    0x22020005
    2013-12-20
    11:34:04.276 Lync[563:62d4000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/201:Request 
    resulted in E_ConnectionTimeoutError (E2-2-5). The retry counter is: 0
    2013-12-20
    11:34:04.276 Lync[563:62d4000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/266:Sending event to main thread for
    request(0x1206198)
    2013-12-20
    11:34:04.277 Lync[563:3a71018c] INFO TRANSPORT
    CMetaDataManager.cpp/581:Received response for meta data request of type 60
    with status 570556421
    2013-12-20
    11:34:04.277 Lync[563:3a71018c] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable
    to get a response to an unauthenticated get to url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:34:04.278 Lync[563:3a71018c] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData
    retrieval for url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    completed with status 570556421
    2013-12-20
    11:34:04.278 Lync[563:3a71018c] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting
    1 pended Meta data requests for url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:34:04.278 Lync[563:3a71018c] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable
    to get the meta data for server url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
    2013-12-20
    11:34:04.279 Lync[563:3a71018c] INFO TRANSPORT
    CAuthenticationResolver.cpp/293:Failing request to the request manager
    2013-12-20
    11:34:04.279 Lync[563:3a71018c] INFO TRANSPORT CRequestManager.cpp/273:Failing
    secure request UcwaAutoDiscoveryRequest with status E_ConnectionTimeoutError
    (E2-2-5)
    2013-12-20
    11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2013-12-20
    11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status
    E_ConnectionTimeoutError (E2-2-5)
    2013-12-20
    11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status
    E_ConnectionTimeoutError (E2-2-5) for eventType 0
    2013-12-20
    11:34:04.280 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received
    event for type 0 with status E_ConnectionTimeoutError (E2-2-5)
    2013-12-20
    11:34:04.280 Lync[563:3a71018c] INFO APPLICATION
    CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/496:Raising Autodiscovery event
    with status E_ConnectionTimeoutError (E2-2-5) for eventType 0
    2013-12-20
    11:34:04.280 Lync[563:3a71018c] ERROR APPLICATION
    CUcwaAppSession.cpp/2066:Auto-discovery failed, aborting sign-in!
    2013-12-20
    11:34:04.280 Lync[563:3a71018c] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState()
    state=0
    2013-12-20
    11:34:04.294 Lync[563:3a71018c] INFO UTILITIES
    CBasePersistableComponent.cpp/230:Storing 7 out-of-sync components took 10ms
    2013-12-20
    11:34:04.295 Lync[563:3a71018c] INFO UTILITIES CiOsAppStateQuery.h/147:Clearing
    keep-alive timer callback
    2013-12-20
    11:34:04.295 Lync[563:6d00000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/134:Clearing request processor for component
    UcwaAutoDiscoverySession on sign-out.
    2013-12-20
    11:34:04.295 Lync[563:62d4000] INFO TRANSPORT
    CHttpRequestProcessor.cpp/134:Clearing request processor for component
    MetaDataManager on sign-out.
    2013-12-20
    11:34:04.295 Lync[563:3a71018c] INFO APPLICATION CAlertReporter.cpp/64:Alert
    received! Category 1, Type 201, level 0, error E_ConnectionTimeoutError
    (E2-2-5), context '', hasAction=false
    2013-12-20
    11:34:04.296 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
    stream 0x11cbe40.
    2013-12-20
    11:34:04.296 Lync[563:62d4000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
    stream 0x11c0a40.
    2013-12-20
    11:34:04.296 Lync[563:3a71018c] INFO APPLICATION CAlertReporter.cpp/117:Alert
    cleared of Category 1, Type 201, cleared 0 alerts
    2013-12-20
    11:34:04.297 Lync[563:3a71018c] INFO APPLICATION
    CTransportRequestRetrialQueue.cpp/725:Response received for req.
    GET-AuthenticatedUserGetRequest(0x1201ab8): E_ConnectionTimeoutError (E2-2-5)
    (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
    2013-12-20
    11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
    2013-12-20
    11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
    2013-12-20
    11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
    2013-12-20
    11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioVideoToastViewController.mm/992:Cancelling
    local notification
    2013-12-20
    11:34:04.299 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
    stream 0x125fa90.
    2013-12-20
    11:34:04.300 Lync[563:3a71018c] INFO UI CMRootViewController.mm/378:ActualState
    = 0 DesiredState = 2  DataAvailable = 0
    2013-12-20
    11:34:04.300 Lync[563:3a71018c] INFO UI
    CMDetailViewController.mm/229:ActualState = 0 DesiredState = 1  DataAvailable = 0
    2013-12-20
    11:34:04.300 Lync[563:3a71018c] INFO UI CMDetailViewController.mm/262:ActualState
    = IsSignedOut DesiredState = BeSignedIn DataAvailable = 0 Showing UI =
    CredentialTableViewController
    2013-12-20
    11:34:04.300 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.301 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
    view is alert, size 1
    2013-12-20
    11:34:04.301 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/745:adding the
    desired view
    2013-12-20
    11:34:04.302 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
    floating views
    2013-12-20
    11:34:04.302 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
    is 1
    2013-12-20
    11:34:04.302 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/114:showalert
    is 0
    2013-12-20
    11:34:04.302 Lync[563:3a71018c] INFO UI CMUIUtil.mm/402:Mapping error code =
    0x22020005, context = , type = 201
    2013-12-20 11:34:04.303 Lync[563:3a71018c] INFO UI
    CMUIUtil.mm/1680:Mapped error message is 'Non riesco a connettermi al server
    perché potrebbe essere occupato o temporaneamente non disponibile. Riprova.
    2013-12-20
    11:34:04.304 Lync[563:3a71018c] ERROR UI
    CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
    45.000000, x 64.000000, y 0.000000
    2013-12-20
    11:34:04.304 Lync[563:3a71018c] INFO UI
    CMNotificationManager.mm/1089:viewFrame: origin x 64.000000, origin y 0.000000,
    height 1024.000000, width 45.000000
    2013-12-20
    11:34:04.304 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
    alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
    936.000000
    2013-12-20
    11:34:04.305 Lync[563:3a71018c] ERROR UI CMDismissButtonBaseViewController.mm/104:after:
    self.label.frame height 41.000000, width 936.000000, x 44.000000, y 2.000000
    2013-12-20
    11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
    view is alert, size 1
    2013-12-20
    11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
    view is same as the current view
    2013-12-20
    11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
    floating views
    2013-12-20
    11:34:04.306 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
    is 0
    2013-12-20
    11:34:04.306 Lync[563:3a71018c] ERROR UI
    CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
    45.000000, x 64.000000, y 0.000000
    2013-12-20
    11:34:04.307 Lync[563:3a71018c] INFO UI
    CMNotificationManager.mm/1089:viewFrame: origin x 64.000000, origin y 0.000000,
    height 1024.000000, width 45.000000
    2013-12-20
    11:34:04.307 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
    alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
    936.000000
    2013-12-20
    11:34:04.307 Lync[563:3a71018c] ERROR UI
    CMDismissButtonBaseViewController.mm/104:after: self.label.frame height
    41.000000, width 936.000000, x 44.000000, y 2.000000
    2013-12-20
    11:34:04.337 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.337 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
    view is alert, size 1
    2013-12-20
    11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
    view is same as the current view
    2013-12-20
    11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
    floating views
    2013-12-20
    11:34:04.339 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert is
    0
    2013-12-20
    11:34:04.339 Lync[563:3a71018c] ERROR UI
    CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
    45.000000, x 64.000000, y 0.000000
    2013-12-20
    11:34:04.339 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1089:viewFrame:
    origin x 64.000000, origin y 0.000000, height 1024.000000, width 45.000000
    2013-12-20
    11:34:04.339 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
    alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
    936.000000
    2013-12-20
    11:34:04.339 Lync[563:3a71018c] ERROR UI
    CMDismissButtonBaseViewController.mm/104:after: self.label.frame height
    41.000000, width 936.000000, x 44.000000, y 2.000000
    2013-12-20
    11:34:04.340 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/162:Details
    Pane is in Full screen with controller
    2013-12-20
    11:34:04.340 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/204:Split view
    frame orientation UIInterfaceOrientationLandscapeLeft Height = 748.000000 Width
    = 1024.000000 origin.x = 20.000000 origin.y = 0.000000 keyboardHeight =
    0.000000
    2013-12-20
    11:34:04.341 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/162:Details
    Pane is in Full screen with controller
    2013-12-20
    11:34:04.341 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/204:Split view
    frame orientation UIInterfaceOrientationLandscapeLeft Height = 748.000000 Width
    = 1024.000000 origin.x = 20.000000 origin.y = 0.000000 keyboardHeight =
    0.000000
    2013-12-20
    11:34:04.343 Lync[563:3a71018c] INFO UI
    CMToolsViewController.mm/349:ActualState = 0 DesiredState = 1  DataAvailable = 0
    2013-12-20
    11:34:04.344 Lync[563:3a71018c] INFO UI
    CMAlertViewController.mm/93:ObservableListItem Added event received
    2013-12-20
    11:34:04.344 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/103:showalert
    is 1
    2013-12-20
    11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
    in
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
    view is alert, size 1
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
    view is same as the current view
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
    floating views
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
    is 1
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/114:showalert
    is 0
    2013-12-20
    11:34:04.345 Lync[563:3a71018c] INFO UI CMUIUtil.mm/402:Mapping error code =
    0x22020005, context = , type = 201
    2013-12-20
    11:34:04.346 Lync[563:3a71018c] INFO UI CMUIUtil.mm/1680:Mapped error message
    is ‘Cannot connect to the server because it could be busy or temporarily
    unavailable. Retry.’

    Hi Kent,
    thanks a lot for your reply!
    I created  _sip._tls.domain-ext.com SRV record in the external DNS and now autodiscovery works fine. At the beginning I had not created it because I thought lyncdiscover.domain-ext.com A record was enough for autodiscovery. I still cannot understand
    why lyncdiscover.domain-ext.com points to reverse proxy, while _sip._tls.domain-ext.com points to Edge server. It's strange because both are part of the research order of Lync 2013 desktop clients.
    By the way, mobility still does not work. I tried to insert bot the https URLs as manual configuration but Lync 2013 for iPad was not be able to login. I tried to paste both the URLs in the web browser and:
    with https://<ExtwebFQDN>/Autodiscover/autodiscoverservice.svc/Root appears the "Root.json" file to be downloaded;
    with https://<IntwebFQDN>/AutoDiscover/AutoDiscover.svc/Root
    the message "500-Internal error of server" appears.
    Any suggests from you about how to check the configuration of ISS/ARR 2.5?
    Thanks again!

  • Lync 2013 Android can't sign in with 5.4 but can sign in with 5.3

    AS Title said. I has deployed Lync 2013 Mobility. Now I got very strange things. First, I can sign in with Lync 2013 App Android 5.3.1100 and its fully functional(IM,Audio,Video). But when I update to Lync 2013 App Android 5.4.1106. I can't sign in.
    No any Error message on screen. Even checked Android log. Still can't understand what happend.
    My Lync environment is not using Public Cert. But if working fine with Private Cert on Lync 2013 App Android 5.3 version should be fine on Lync 2013 App Android 5.4 version.
    I also test my connectivity on https://testconnectivity.microsoft.com/ . All Pass. No Errors.
    Have anyone can tell me why I can't sign in with Android 5.4 version?
    My Device is Asus padfone. 
    Android Version: 4.1.1
    Here is my Lync 2013 App Android 5.4 log on my device.
    --------- beginning of /dev/log/main
    06-09 22:06:53.112  7271  7271 D SigningInActivity: onPause()
    06-09 22:06:53.142  7271  7271 D SigningInActivity: onStop()
    06-09 22:06:53.142  7271  7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:06:53.142  7271  7271 V ActivityMonitor: AComo is in backround now.
    06-09 22:06:53.142  7271  7271 V ActivityMonitor: AComo is in background now.
    06-09 22:06:53.172  7271  7271 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
    06-09 22:06:53.172  7271  7271 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
    06-09 22:06:53.512  7271  7271 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 1 out-of-sync Object Models took 360ms
    06-09 22:06:53.512  7271  7271 I LYNC    : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 6 out-of-sync components took 4ms
    06-09 22:06:53.522  7271  7271 I PreferencesManager: commit is called on PreferencesManager.
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
    06-09 22:07:41.901  7271  7271 I Choreographer: Skipped 36 frames!  The application may be doing too much work on its main thread.
    06-09 22:07:43.892  7271  7271 D SigningInActivity: onStart()
    06-09 22:07:43.892  7271  7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:43.892  7271  7271 V ActivityMonitor: AComo is in foreground now.
    06-09 22:07:43.912  7271  7271 I LYNC    : INFO APPLICATION .\cucwadatasynchronizer.cpp/1031:Mode 1 scheduled to timeout in 120sec
    06-09 22:07:43.922  7271  7271 D SigningInActivity: onResume()
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/131:Clearing all(0) alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/497:Called signOut() in state 1
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/399:Cancelling all requests
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/409:Cancelling request: 0x5cc2b380
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO TRANSPORT
    E:\LcsSource\icomo\main\src\dev\lyncmobile/ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x5cc2b380
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 1 out-of-sync components took 1ms
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=0
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component PsomSession on sign-out.
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
    06-09 22:07:44.803  7271  7271 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
    06-09 22:07:44.954  7271  7271 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 149ms
    06-09 22:07:44.954  7271  7271 I LYNC    : INFO APPLICATION .\cpresencesubscription.cpp/792:Removed 0 success records, current size is 0
    06-09 22:07:44.964  7271  7271 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut  DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigninActivity
    06-09 22:07:44.974  7271  7271 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:44.974  7271  7271 I LyncPerformance: PerfEnd|4-10|1402322864979
    06-09 22:07:44.984  7271  7271 I LyncPerformance: PerfEnd|4-10|1402322864988
    06-09 22:07:44.984  7271  7271 D SigningInActivity: onPause()
    06-09 22:07:45.014  7271  7271 D SigninActivity: onCreate()
    06-09 22:07:45.014  7271  7271 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigninActivity
    06-09 22:07:45.024  7271  7271 W AccessibilityViewFactory: Failed to find class for view ImageView
    06-09 22:07:45.024  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.024  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.034  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view ImageView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view ImageView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.044  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.044  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.044  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.054  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.054  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.084  7271  7271 D e       : bool
    06-09 22:07:45.094  7271  7271 D e       : bool
    06-09 22:07:45.104  7271  7271 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1402322865109
    06-09 22:07:45.104  7271  7271 D SigninActivity: onStart()
    06-09 22:07:45.104  7271  7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity
    06-09 22:07:45.104  7271  7271 D SigninActivity: onResume()
    06-09 22:07:45.574  7271  7271 D SigningInActivity: onStop()
    06-09 22:07:45.574  7271  7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:45.574  7271  7271 D SigningInActivity: onDestroy()
    06-09 22:07:45.574  7271  7271 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:46.645  7271  7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
    06-09 22:07:46.645  7271  7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
    06-09 22:07:48.377  7271  7450 V LogAttachmentTask: Creating attachment in background task
    Device Information
    BUILD VERSION : 4.1.1
    HARDWARE : qcom
    CPU MAX FREQ : 1512MHz
    BACK FACING CAMERA SPEC
    Supported Preview Size : 1920X1080, 1280X960, 1280X720, 800X480, 768X432, 720X480, 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
    Supported Picture Size : 3264X2448, 3264X1836, 2592X1944, 2592X1458, 2048X1536, 2048X1152, 1920X1080, 1600X1200, 1600X900, 1280X768, 1280X720, 1024X768, 800X600, 800X480, 640X480, 352X288, 320X240, 176X144
    Supported Video Size :No supported Video size
    FRONT FACING CAMERA SPEC
    Supported Preview Size : 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
    Supported Picture Size : 640X480, 352X288, 320X240, 176X144
    Supported Video Size :No supported Video size
    DISPLAY DENSITY : 240 dpi

    Please try to sign in with manual settings, you can manually enter the following URLs:
    https://<ExtPoolFQDN>/Autodiscover/autodiscoverservice.svc/Root for external access
    https://<IntPoolFQDN>/AutoDiscover/AutoDiscover.svc/Root for internal access
    Lisa Zheng
    TechNet Community Support
    Lisa Zheng:
         Ok. I tried. Look its 406 on IIS Logs. Finding information. Have any suggestion on this?
         Update:  I find some information. But still not solve my problem.
    My Deployment Structure:
         Server:
         Lync 2013 FE x 1  (Update to CU1,UCMA,database update,ITAdmin-Configuration)
         Lync 2013 Edge x 1
         Reverse Proxy (IIS8+ARR 3.0) x 1
         Privacy Root Cert x 1, FE Cert x 1, Edge Cert x 1, Reverse Proxy Cert x 1.
        Client:
            Lync 2013 Basic(PC is installed  Privacy Root Cert)
            Lync 2013 Mobile ver 5.4 (Android, installed  Privacy Root Cert)  ---  Can't log in.
            Lync 2013 Mobile ver 5.3 (Android, installed  Privacy Root Cert)  ---  All working fine.

  • Lync 2013 certificate requirements for multiple SIP domains

    Hi All,
    I am engaged with a client in respect of a Lync 2013 implementation initially as a conferencing platform with a view to enabling EV functions (inc. PSTN conferencing) in the future. They initially need to support 30 SIP domains and eventually
    around 100 SIP domains which is proving to be either not possible or severely cost prohibitive. Their current certificate provider, Thawte, can only support up to 25 SANs and have quoted them 5 figures. We tend to use GeoTrust as they are cheaper but they
    appear to have a limit of 25 SANs. GoDaddy appear to support up to 100 SANs for a pretty reasonable cost. My questions are as follows:
    Is there a way that I’m missing of reducing the number of SANs required on the Edge server?
    Use aliases for access edge FQDNs - Supported by desktop client but not by other devices so not really workable
    Don’t support XMPP federation therefore removing the need for domain name FQDNs for each SIP domain
    Is there a way that I’m missing of reducing the number of SANs required on the Reverse Proxy server?
    Friendly URL option 3 from this page:
    http://technet.microsoft.com/en-us/library/gg398287.aspx
    Client auto-configuration:
    i.     
    Don’t support mobile client auto-configuration in which case no lyncdiscover.sipdomain1.com DNS records or SANs would be required.
    ii.     
    Support mobile client auto-configuration over HTTP only in which case CNAME records are required for each SIP domain (lyncdiscover.sipdomain1.com, etc. pointing to lyncdiscover.designateddomain.com) but no SANs are required.
    iii.     
    Support mobile client auto-configuration over HTTPS in which case DNS records are required for each SIP domain and a SAN entry for each SIP domains is also required. This is because a DNS CNAME to another domain is not supported over
    HTTPS.
    If the answer to 1 and/or 2 is no, are there certificate providers that support over 100 SANs?
    How do certificate requirements differ when using the Lync 2013 hosting pack? I would think that this issue is something that a hosting provider would need to overcome.
    Would the Lync 2013 Hosting Pack work for this customer? The customer uses SPLA licensing so I think is eligible to use the hosting pack but not 100% sure it will work in their environment given that client connections are supposed
    to all come through the Edge where their tenants will be internal and also given the requirement for an ACP for PSTN conferencing.
    Many thanks,

    Many thanks for the response.
    I was already planning to use option 3 from the below page for simple URLs to cut down on SAN requirement.
    http://technet.microsoft.com/en-us/library/gg398287.aspx
    What are the security concerns for publishing autodiscover over port 80? I.e. Is this only used for the initial download of the discovery record and then HTTPS is used for authentication? This seems to be the case from the following note on the below page:
    http://technet.microsoft.com/en-gb/library/hh690030.aspx
    Mobile device clients do not support multiple Secure Sockets Layer (SSL) certificates from different domains. Therefore, CNAME redirection to different domains is not supported over HTTPS. For example, a DNS CNAME record for lyncdiscover.contoso.com that redirects
    to an address of director.contoso.net is not supported over HTTPS.
    In such a topology, a mobile device client needs to use HTTP for the first request, so that the CNAME redirection is resolved over HTTP. Subsequent requests then use HTTPS. To support this scenario, you need to configure your reverse proxy with a web publishing
    rule for port 80 (HTTP).
    For details, see "To create a web publishing rule for port 80" in Configuring the Reverse Proxy for Mobility. CNAME redirection to the same domain is supported over HTTPS. In this case, the destination domain's certificate covers the originating
    domain.”
    I don’t think SRV records for additional SIP domain access edge is a workable solution as this is not supported by some devices.
    As per the below article:
    http://blog.schertz.name/2012/07/lync-edge-server-best-practices/
    “The recommended approach for external client Automatic Sign-In when supporting multiple SIP domains is to include a unique Access Edge FQDN for each domain name in the SAN field.  This is no longer a requirement (it was in OCS) as it is possible to
    create a DNS Service Locator Record (SRV) for each additional SIP domain yet have them all point back to the same original FQDN for the Access Edge service (e.g. sip.mslync.net). 
    This approach will trigger a security alert in Windows Lync clients which can be accepted by the user, but some other clients and devices are unable to connect when the Automatic Sign-In process returns a pair of SRV and Host (A) records which do not share
    the same domain namespace.  Thus it is still best practice to define a unique FQDN for each additional SIP domain and include that hostname in the external Edge certificate’s SAN field”.
    ===================
    1. Basically the requirement is to initially provide Lync conferencing services (minus PSTN conferencing) to internal, external, federated and anonymous participants with a view to providing PSTN conferencing and therefore enterprise voice services later.
    2. The customer currently supports close to 100 SMTP domains and wants to align their SIP domains with these existing domains. The structure of their business is such that “XXX IT Services” provide the IT infrastructure for a collection of companies who
    fall under the XXX umbrella but are very much run as individual entities.
    Question:
    Would you agree that I’m going to need a SAN for every SIP domain’s access edge FQDN?
    Thanks.

  • Lync 2013 crashes when double-clicking on contact to send IM...

    I have a 64 bit Windows 7 machine. I have Office 2010 and 2013 installed. I am able to successfully run Lync 2013 and login to the Lync Server and see my contacts and their statuses online.  However, every time I double-click on a contact name to send
    them an IM i get a message saying "Microsoft Lync has stopped working" and Lync shuts down and restarts. When I debug the error using Visual Studio 2010 I get an "Unhandled exception... Access violation" error.
    Here is what I know so far... It has to do with some incompatibility with Office 2010, because when I uninstall Office 2010, Lync 2013 starts working properly.  (However, I need Office 2010 installed for supporting my clients. <sigh>)
    Here's is what I've done so far...
    1. Uninstalled Office 2013 = Lync 2013 still crashes.
    2. Uninstalled Office 2010 = Lync 2013 works fine now.
    3. Reinstalled Office 2013 w/out Office 2010 present = Lync 2013 works fine.
    4. Reinstalled Office 2010 followed by Office 2013 = Lync 2013 still crashes.
    5. I've also delete the sip_ folder to have Lync recreate it = that doesn't work either.
    I have also updated Lync 2013 to the latest version update provided by Microsoft, but nothing seems to help.
    My Event Viewer says the following:
    Faulting application name: lync.exe, version: 15.0.4675.1000, time stamp: 0x54629b57
    Faulting module name: lync.exe, version: 15.0.4675.1000, time stamp: 0x54629b57
    Exception code: 0xc0000005
    Fault offset: 0x00f50000
    Faulting process id: 0x1564
    Faulting application start time: 0x01d024b896c56e36
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    Report Id: 282d47fc-90ac-11e4-8ed2-14feb598d143
    Any help will be greatly appreciated!!!

    Hi bihtime3,
    I understand the inconvenience caused by this issue. I would like to confirm if you have tried the following scenarios.
    1. Repairing Office 2013 after installing Office 2010.
    2. Installing Office 2010 before installing Office 2013.
    Best regards,
    Eric

  • [Lync 2013] - Desktop Sharing and taking control

    Hello,
    In Lync 2013 when someone shares his/her screen and I'm taking control of the shared screen I have the following problem:
    Everything works fine when I'm in control with other person's desktop, however when the Lync IM/Sharing window looses focus and then the focus is regained by clicking on the shared desktop, all the input is frozen in the Lync IM window.
    for example:
    I take control of shared screen, do something on the shared desktop, then I open something on my own PC (the Lync window is loosing focus at this moment), then when I click on the shared screen inside Lync IM window to continue controlling the remote desktop
    any input to the Lync window is "frozen".
    There is some error sound comming everytime I click in the Lync IM window during this time - just as there was some invisible popup that is blocking interaction with parent window
    to solve this I have to once again loose focus of Lync IM window and then regain it again.
    This is on many machines (Windows 7 64bit / Windows 8.1 Preview 64bit) using Lync 2013 32bit with and without updates
    I'm using multiple monitors, but it's the same on a single display - just open Lync IM/Sharing window in one half of the screen and open notepad on other half (don't minimize windows, just switch between them during sharing)
    Best Regards

    Hi Bartek,
    Did the issue happen on Windows 7/8 32 bit using Lync 2013 32 bit?
    Try Clean Boot to disable all non-Microsoft services and start Lync again:
    How to Clean Boot:
    http://support.microsoft.com/kb/929135
    Since the OS is 64 bit, please remove Lync 2013 32 bit and install Lync 2013 client 64 bit and apply the latest update then test the issue again.
    Best Regards,
    Eason Huang
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Lync 2013 for iPad & Windows Mobile Sign in Issue

    Hi,
    I hope someone can help with a very frustrating issue I'm having with Lync 2013 on iOS & Windows Mobile - it won't sign in with an error message saying 'We can't sign you in. Please check your account info and try again'
    I know my account info is right as I use it to sign in to the desktop client when working remotely, and it also works fine on an Android client.
    The Lync remote connectivity analyser passes all the tests, I can get to the xml file using https://lyncdiscover.domain.org/autodiscover/autodiscoverservice.svc/root from a laptop, but from the iPad it's just a blank screen.
    I've tried using auto detect, and entering details manually, but still no luck. I'm completely stumped. I've trawled blogs, form posts etc, but nothing. HELP!!!
    Some details - we have a FE server, and an Edge Server, both running Lync 2013 with latest updates. We use nGinX as the RP and that all seems to be fine. It just doesn't want to authenticate me (or anyone else).
    See below part of log file from my iPad that shows an error on the FE server.
    </SentRequest>
    2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x589d0a0 for url - http://lyncdiscover.domain.org/ with persistent id as 7
    2014-03-07 08:19:36.200 Lync[1615:74c6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url http://lyncdiscover.domain.org/. Sending over direct connection.
    2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO TRANSPORT CHttpStreamPool.cpp/556:Not setting TLS as the url(http://lyncdiscover.domain.org/) is not https
    2014-03-07 08:19:36.205 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-03-07 08:19:36.595 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true  responseHeadersHandle = 58b1930
    2014-03-07 08:19:36.596 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 200 for request UcwaAutoDiscoveryRequest
    2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58812c0 for release.
    2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
    2014-03-07 08:19:36.598 Lync[1615:74c6000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
    GET https://lyncdiscover.domain.org/?sipuri=sip:[email protected]
    Request Id: 0x11d4988
    HttpHeader:Cache-Control no-cache
    HttpHeader:Connection keep-alive
    HttpHeader:Content-Length 1025
    HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date Fri, 07 Mar 2014 08:19:34 GMT
    HttpHeader:Expires -1
    HttpHeader:Pragma no-cache
    HttpHeader:Server nginx/1.4.1
    HttpHeader:StatusCode 200
    HttpHeader:X-AspNet-Version 4.0.30319
    HttpHeader:X-Content-Type-Options nosniff
    HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
    HttpHeader:X-Powered-By ASP.NET
    Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link
    token="Domain" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.org" /><Link token="User" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.org"
    /><Link token="Self" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.org" /><Link token="OAuth" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.org"
    /><Link token="External/XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ly13webpool.ad.domain.org/Autodiscover/XFrame/XFrame.html"
    /><Link token="XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
    </ReceivedResponse>
    2014-03-07 08:19:36.599 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/119:location value is external
    2014-03-07 08:19:36.600 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    2014-03-07 08:19:36.601 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x11d4988)
    2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
    2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org,
    status = S_OK (S0-0-0)
    2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x11d4988): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
    2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
    2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x1124488
    2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling request: 0x1124488
    2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/163:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
    2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.domain.org/, Hops = 1, status = W_Cancelled (W0-0-6)
    2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
    2014-03-07 08:19:36.605 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled
    (W0-0-6)
    2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x589d0a0 for release.
    2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (ad) username (ab00wk) password.empty() (0) certificate.isValid() (0)
    privateKey.empty() (1) compatibleServiceIds(1)
    2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
    2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/131:Added Request() to Request Processor queue
    2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CAuthenticationResolver.cpp/108:Waiting on Meta Data from https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    2014-03-07 08:19:36.607 Lync[1615:6081000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request() to Request Processor
    2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x11e6bf8)
    2014-03-07 08:19:36.608 Lync[1615:6081000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!
    2014-03-07 08:19:36.608 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1194:Submitting Authenticated AutoDiscovery request to https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    2014-03-07 08:19:36.609 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
    GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    Request Id: 0x1124488
    HttpHeader:Accept 
    HttpHeader:X-MS-WebTicket xxxxxxxxxx
    </SentRequest>
    2014-03-07 08:19:36.609 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1688:Ignoring GetUserUrlOperation event as current state is 6
    2014-03-07 08:19:36.610 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1690:Request url was http://lyncdiscover.domain.org/?sipuri=sip:[email protected]
    2014-03-07 08:19:36.610 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x58bf6c0 for url - https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user with persistent id as 15
    2014-03-07 08:19:36.610 Lync[1615:6081000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org. Sending over
    direct connection.
    2014-03-07 08:19:36.941 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (0x%u0x104bc00)isHeadersAvailable = true  responseHeadersHandle = 58b6bd0
    2014-03-07 08:19:36.942 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 401 for request 0x%u0x104bc00
    2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/718:Not send authenticating request(0x%u0x104bc00).  isAuthObjectValid - 0, areCredentialsValid - 0, resendRequestCounter - 1
    2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58bf6c0 for release.
    2014-03-07 08:19:36.943 Lync[1615:6081000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x0
    2014-03-07 08:19:36.944 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
    GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
    Request Id: 0x1124488
    HttpHeader:Cache-Control no-cache
    HttpHeader:Connection keep-alive
    HttpHeader:Content-Length 1293
    HttpHeader:Content-Type text/html
    HttpHeader:Date Fri, 07 Mar 2014 08:19:35 GMT
    HttpHeader:Server nginx/1.4.1
    HttpHeader:StatusCode 401
    HttpHeader:X-Content-Type-Options nosniff
    HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
    HttpHeader:X-MS-WebTicketSupported cwt,saml
    HttpHeader:X-MS-WebTicketURL https://extwebsvc01.domain.org/WebTicket/WebTicketService.svc
    HttpHeader:X-Powered-By ASP.NET
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
    <title>401 - Unauthorized: Access is denied due to invalid credentials.</title>
    <style type="text/css">
    <!--
    body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
    fieldset{padding:0 15px 10px 15px;} 
    h1{font-size:2.4em;margin:0;color:#FFF;}
    h2{font-size:1.7em;margin:0;color:#CC0000;} 
    h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;} 
    #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
    background-color:#555555;}
    #content{margin:0 0 0 2%;;}
    .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}
    -->
    </style>
    </head>
    <body>
    <div id="header"><h1>Server Error</h1></div>
    <div id="content">
     <div class="content-container"><fieldset>
      <h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>
      <h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
     </fieldset></div>
    </div>
    </body>
    </html>
    If you need any further info, please let me know.
    Thanks in advance
    Aron

    Hi,
    Did the sip address name match with User Principle Name?
    If not, when you enter the login information please also populate the Username filed using the format domainusername and test again.
    Here is a blog may help you, it is for Lync server 2010 but similar for Lync server 2013:
    http://blogs.perficient.com/microsoft/2011/12/lync-mobility-understanding-sip-sign-in-address-vs-user-principle-name-upn/
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
    sure that you completely understand the risk before retrieving any suggestions from the above link.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync 2013 for Android problem

    Hi,
    We've got a problem with Lync 2013 client for andriod unable to connect to our on prem Lync 2013 deployment.
    Windows Phone clients can connect without any problems, Lync diagnostic tool doesn't throw any significant errors, PC clients are working fine as well. Below you will find part of a connection log from Lync 2013 client on one of our android phones:
    -19 00:50:24.198  4048  4048 I LyncPerformance: PerfBegin|2-12:Signin - Started|1413672624207
    10-19 00:50:24.358  4048  4048 I LYNC    : INFO APPLICATION .\capplication.cpp/1824:Initialized the sign in BRB logger
    10-19 00:50:24.358  4048  4048 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
    10-19 00:50:24.368  4048  4048 I LYNC    : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 7 out-of-sync components took 7ms
    10-19 00:50:24.368  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    10-19 00:50:24.368  4048  4048 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    10-19 00:50:24.368  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    10-19 00:50:24.368  4048  4048 I AndroidOperationQueue: CancelSync Started
    10-19 00:50:24.368  4048  4048 I AndroidOperationQueue: No operations pending
    10-19 00:50:24.368  4048  4048 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
    10-19 00:50:24.368  4048  4048 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
    10-19 00:50:24.558  4048  4048 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 195ms
    10-19 00:50:24.598  4048  4048 I AndroidOperationQueue: CancelSync Started
    10-19 00:50:24.598  4048  4048 I AndroidOperationQueue: No operations pending
    10-19 00:50:24.608  4048  4048 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 4 out-of-sync Object Models took 7ms
    10-19 00:50:24.628  4048  4048 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 0 out-of-sync Object Models took 0ms
    10-19 00:50:24.628  4048  4048 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 37c7c324-637d-4991-9eb3-0ff64460f41c
    10-19 00:50:24.628  4048  4048 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
    10-19 00:50:24.628  4048  4048 I LYNC    : INFO APPLICATION .\capplication.cpp/897:Impersonalized the Object Model
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cconfiguration.cpp/1279:CConfiguration::deserialize() called
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/434:SignIn. signInAsUserState=2, actualState=0
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/1234:Updating URLs. For Ucwa: discoveredFqdn=, applicationsRelativeUrl=, configuredInternal=https://lyncdiscover.domain.com, configuredExternal=https://lyncdiscover.domain.com,
    loc=0, auto-discovery=0
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/674:Sending AutoDiscovery request (in sign-in sequence)
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2142:suspensionState = 2
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2118:adIsEnabled = 0, sipUri = sip:[email protected], m_internalADUrlInput = https://lyncdiscover.domain.comm_externalADUrlInput = https://lyncdiscover.domain.com
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1017:Discover UCWA urls from https://lyncdiscover.domain.com & https://lyncdiscover.domain.com for sip:[email protected]
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
    10-19 00:50:24.638  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1121:Starting Auto Discovery with urls https://lyncdiscover.domain.com?sipuri=sip:[email protected] and https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:24.638  4048  4048 V HttpConnection: get native 1378331608 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
    10-19 00:50:24.648  4048  4048 I LYNC    : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
    privateKey.empty() (1) compatibleServiceIds(4)
    10-19 00:50:24.648  4048  4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
    10-19 00:50:24.648  4048  4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:24.648  4048  4048 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
    10-19 00:50:24.648  4048  4048 I LYNC    : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:24.648  4048  4048 I LYNC    : Request Id: 0x52134210
    10-19 00:50:24.648  4048  4048 I LYNC    : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
    10-19 00:50:24.648  4048  4048 I LYNC    :
    10-19 00:50:24.648  4048  4048 I LYNC    :
    10-19 00:50:24.648  4048  4048 I LYNC    : </SentRequest>
    10-19 00:50:24.648  4048  4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:24.648  4048  4202 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:24.648  4048  4202 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
    10-19 00:50:24.648  4048  4202 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is  1
    10-19 00:50:24.648  4048  4048 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x52134210)
    10-19 00:50:24.648  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1171:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:24.648  4048  4048 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
    10-19 00:50:24.648  4048  4048 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=1
    10-19 00:50:24.658  4048  4048 I LYNC    : INFO APPLICATION .\capplication.cpp/1858:CUcwaAppSession::signIn() succeeded
    10-19 00:50:24.678  4048  4048 W LocaleUtil: locale = en_US
    10-19 00:50:24.678  4048  4048 W LocaleUtil: scriptSubtag = Latn
    10-19 00:50:24.688  4048  4048 W LocaleUtil: locale = en_US
    10-19 00:50:24.688  4048  4048 W LocaleUtil: scriptSubtag = Latn
    10-19 00:50:24.818  4048  4048 W LocaleUtil: locale = en_US
    10-19 00:50:24.818  4048  4048 W LocaleUtil: scriptSubtag = Latn
    10-19 00:50:24.828  4048  4048 W LocaleUtil: locale = en_US
    10-19 00:50:24.828  4048  4048 W LocaleUtil: scriptSubtag = Latn
    10-19 00:50:24.878  4048  4202 D HttpEngine: Resolved addr : localhost
    10-19 00:50:24.888  4048  4202 E HttpConnection: java.lang.NullPointerException
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at java.util.concurrent.FutureTask.run(FutureTask.java:137)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
    10-19 00:50:24.888  4048  4202 E HttpConnection:     at java.lang.Thread.run(Thread.java:856)
    10-19 00:50:24.888  4048  4202 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
    10-19 00:50:24.978  4048  4048 I UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn  DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigningInActivity
    10-19 00:50:25.098  4048  4048 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigninActivity
    10-19 00:50:25.108  4048  4048 I LYNC    : INFO APPLICATION .\cewsattachmentmanager.cpp/196:Scheduling cleanup run in 86400sec
    10-19 00:50:25.108  4048  4048 I LYNC    : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (corp) username (test) password.empty() (0) certificate.isValid()
    (0) privateKey.empty() (1) compatibleServiceIds(1)
    10-19 00:50:25.108  4048  4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
    10-19 00:50:25.108  4048  4048 E LYNC    : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
    10-19 00:50:25.108  4048  4048 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
    10-19 00:50:25.108  4048  4048 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
    10-19 00:50:25.108  4048  4048 V HttpConnection: get native 1370056832 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
    10-19 00:50:25.108  4048  4048 I LYNC    : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
    privateKey.empty() (1) compatibleServiceIds(4)
    10-19 00:50:25.108  4048  4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
    10-19 00:50:25.108  4048  4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:25.108  4048  4048 I LYNC    : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
    10-19 00:50:25.108  4048  4048 I LYNC    : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:25.108  4048  4048 I LYNC    : Request Id: 0x52134210
    10-19 00:50:25.108  4048  4048 I LYNC    : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
    10-19 00:50:25.108  4048  4048 I LYNC    :
    10-19 00:50:25.108  4048  4048 I LYNC    :
    10-19 00:50:25.108  4048  4048 I LYNC    : </SentRequest>
    10-19 00:50:25.108  4048  4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:25.108  4048  4198 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:25.108  4048  4198 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
    10-19 00:50:25.108  4048  4198 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is  1
    10-19 00:50:25.178  4048  4051 D dalvikvm: GC_CONCURRENT freed 313K, 10% free 7311K/8071K, paused 8ms+6ms, total 46ms
    10-19 00:50:25.368  4048  4198 D HttpEngine: Resolved addr : localhost
    10-19 00:50:25.368  4048  4198 E HttpConnection: java.lang.NullPointerException
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at java.util.concurrent.FutureTask.run(FutureTask.java:137)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
    10-19 00:50:25.368  4048  4198 E HttpConnection:     at java.lang.Thread.run(Thread.java:856)
    10-19 00:50:25.368  4048  4198 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
    10-19 00:50:25.398  4048  4048 D SigninActivity: onPause()
    10-19 00:50:25.438  4048  4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
    10-19 00:50:25.438  4048  4048 E LYNC    : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
    10-19 00:50:25.438  4048  4048 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
    10-19 00:50:25.438  4048  4048 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
    10-19 00:50:25.438  4048  4048 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x52134210)
    10-19 00:50:25.448  4048  4048 I loadLabel: ComponentInfo.java loadLabel
    10-19 00:50:25.448  4048  4048 I loadLabel: ComponentInfo packageName iscom.microsoft.office.lync15
    10-19 00:50:25.448  4048  4048 D SigningInActivity: onCreate()
    10-19 00:50:25.448  4048  4048 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigningInActivity
    10-19 00:50:25.458  4048  4048 W AccessibilityViewFactory: Failed to find class for view RelativeLayout
    10-19 00:50:25.478  4048  4048 D SigningInActivity: onStart()
    10-19 00:50:25.478  4048  4048 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
    10-19 00:50:25.478  4048  4048 D SigningInActivity: onResume()
    10-19 00:50:25.508  4048  4048 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
    10-19 00:50:25.508  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1305:Received autodiscovery response with status E_ConnectionError (E2-2-1)
    10-19 00:50:25.508  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1319:Ignoring request of type 1 as current state is 8
    10-19 00:50:25.508  4048  4048 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1321:Request url was https://lyncdiscover.domain.com?sipuri=sip:[email protected]
    10-19 00:50:25.508  4048  4048 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x52134210): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError);
    Done with req.; Stopping resend timer
    10-19 00:50:26.178  4048  4048 D SigninActivity: onStop()
    10-19 00:50:26.178  4048  4048 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigninActivity
    10-19 00:50:26.178  4048  4048 D SigninActivity: onDestroy()
    10-19 00:50:26.178  4048  4048 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigninActivity
    10-19 00:50:37.878  4048  4048 I Choreographer: Skipped 73 frames!  The application may be doing too much work on its main thread.
    Any help would be greatly appreciated.
    Best,
    Marcin

    Hi,
    Server is up to date and accessible from ALL clients apart of Android one.
    Reflashed phone with latest Android 4, reinstalled Lync 2013 and at first login attempt I got (with server autodiscover ON):
    11-06 16:37:44.699 2387 2387 V HttpConnection: post request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
    11-06 16:37:44.699 2387 2484 V HttpConnection: send request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
    11-06 16:37:44.699 2387 2484 V HttpEngine: Executing request with https://lyncdiscover.domain.com/?sipuri=sip:[email protected] Connection pool count is 1
    11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E_ClientVersionBlocked (E2-3-30), url = http://lyncdiscover.domain.com/
    11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ClientVersionBlocked (E2-3-30)
    11-06 16:37:44.889 2387 2484 D HttpEngine: Resolved addr : localhost
    11-06 16:37:44.929 2387 2484 E HttpConnection: java.lang.NullPointerException
    11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
    11-06 16:37:44.929 2387 2484 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
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    11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x51d45b00)
    11-06 16:37:45.239 2387 2388 D dalvikvm: GC_CONCURRENT freed 335K, 7% free 7367K/7879K, paused 32ms+263ms, total 343ms
    11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
    11-06 16:37:45.249 2387 2387 E LYNC : ERROR APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/325:Request failed. Error - E_ConnectionError (E2-2-1)
    11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ConnectionError (E2-2-1)
    11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x51d45b00): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
    11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1263:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
    11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
    11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
    11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
    11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
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    <link rel="user" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.com"/>
    <link rel="xframe" href="https://lync1.domain.com/Autodiscover/XFrame/XFrame.html"/></resource>
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    [06/11/2014 17:13:21] [SUCCESS] Successfully created the UCWA service
    [06/11/2014 17:13:21] [SUMMARY] Completed tests for Mobility (UCWA) service
    [06/11/2014 17:13:21] [DEBUG] None, AutoInternalDNSFail, AutoInternalSecureD, AutoInternalUnsecureD, AutoExternalUnsecureD, ManualDNSFail, ManualSecureD, ManualUnsecureD, AuthBrokerInternalLMXCheckGET, AuthBrokerInternalLMXCheckPOST, AuthBrokerExternalLMXCheckGET, AuthBrokerExternalLMXCheckPOST, MobilityMCXInternalLMXCheckGET, MobilityMCXInternalLMXCheckPOST, MobilityMCXExternalLMXCheckGET, MobilityMCXExternalLMXCheckPOST, LMXSIPServerInternalDNS, LMXSIPServerExternalDNS, MobilityUCWAInternalCheckPOST
    [06/11/2014 17:13:21] [SUMMARY]
    [06/11/2014 17:13:21] [SUMMARY_SUCCESS]
    Your deployment meets the minimum requirements for Lync Mobile 2013 App.
    Any help would be greatly appreciated.
    Best,
    Marcin

  • Lync 2013 not responding

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    SWC Unified Communications

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