Gallery View in Lync 2013
While in a Lync meeting (Video Call)
Few participants are able to get the gallery view While the others cannot.
All are in same environment & using same software's & application
see that your allowmultiview is set to true.
try the command to enable
Set-CsConferencingPolicy -Identity Pool01ConferencingPolicy -AllowMultiview $true -EnableMultiviewJoin $true
Get-CsConferencingPolicy
if you are using Lync Basic then this feature is not available i guess.
this was posted in the wrong category!!!
please mark this as answer if this helps you.
Similar Messages
-
I have installed 2010 Microsoft office 2010 home and business version for my laptop,and I have installed lync 2013.Now i want create online lync meeting from outlook,but i am unable view that lync icon in outlook.Please give me the solution for this issue.
Regards
RaghavendarHi Raghavendar,
Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
1. In Outlook, click the File tab, click Options, and then click
Add-Ins.
2. Please take one of the following actions:
If the add-in is in the Inactive Application Add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
COM Add-ins, and then click Go.
b. Click to select the check box next to the add-in, and then click OK.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should be available when you create a new calendar item.
If the add-in is in the Disabled Application add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
Disabled Items, and then click Go.
b. Select the add-in, and then click Enable.
c. Restart Outlook, and then verify that the add-in is displayed in the
Add-ins dialog box.
The New Online Meeting button should now be available in
Calendar View, and the Online Meeting button should now be available when you create a new calendar item.
3. In Event Viewer, view the Application log to see whether an error was logged for Outlook, for Lync 2013, the Lync Meeting Add-in for Microsoft Office 2013.
Thanks,
Winnie Liang
TechNet Community Support -
Questions in Lync 2013 - HD Photo
Hi,
We have Lync 2013 Enterprise environment for 4000 users. We ran the script mentioned in the below article to display the HD photo on Lync 2013 client:
http://gallery.technet.microsoft.com/Add-Personal-URL-Photo-in-df0136ea/view/Discussions#content
Outcomes:
The script is working just fine for the users who doesn’t have any photos in AD.
For the users who has photo in AD, the script works just fine until they go to offline. Once they are back to available from offline, Lync client picks up the photo from AD. (Could be because of the Address book changes over night). It tends to run the
script by administrator every day to keep the HD photo for the users.
Questions:
Is this by design?
If not, is there a way to only keep the photo which got updated through Script rather than getting updated over night after the user went to offline?
Please advise. MANY THANKS.The entire line I mentioned, looks like this decoded (yes, that's my real pic)
<contactCard xmlns="http://schemas.microsoft.com/2006/09/sip/contactcard">
<title updated="2013-10-18T21:13:22Z">Principal Consultant</title>
<delimiter xmlns="http://schemas.microsoft.com/2006/09/sip/commontypes"></delimiter>
<delimiter xmlns="http://schemas.microsoft.com/2006/09/sip/commontypes"></delimiter>
<displayADPhoto>true</displayADPhoto>
<photo type="enterprise" updated="2014-07-15T20:15:28Z"><uri></uri><hash>5a13f9596e1c9a932982b75e75ba9322</hash></photo>
<photo type="default" updated="2014-09-30T15:44:12Z"><uri>http://m.c.lnkd.licdn.com/media/p/3/000/0a9/284/0f4c3bf.jpg</uri><hash>349073057l</hash></photo>
<photo type="default" updated="2014-09-30T15:44:12Z"><uri>http://m.c.lnkd.licdn.com/media/p/3/000/0a9/284/0f4c3bf.jpg</uri><hash>349073057l</hash></photo>
</contactCard>
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications -
Lync 2013 Standard backup questions
Hello
I need to backup our Lync 2013 Standard Edition setup.
We have Only one server atm.
Looking at this post for inspiration:
http://blogs.technet.com/b/heyscriptingguy/archive/2014/06/28/weekend-scripter-basic-lync-server-2013-backup-and-restore-part-1.aspx
As far as i can understand, i don't need to do SQL backup at all? Or am i missing the point?
Would I be able to restore my Lync from these 3 commands:
Export-CSConfiguratiom, Export-CSLisConfiguration and Export-CsUserData - Is that enough for a disasterrecovery?
And a bonus question:
When i run Export-CSLisConfiguration . The export only contains the following:
<?xml version="1.0"?>
<LisDatabase xmlns="urn:schema:Microsoft.Rtc.Lis.Database.2008"/>
Is that not incomplete somehow?That much would get you back up and running, yes. But it may not be a "full" restore.
For example, if you have persistent chat data, it wouldn't necessarily be included in there. If you have an archiving database where all IMs are sent, that information wouldn't be in the PowerShell exports above. If you don't have a copy of the
certificate and private key, that's lost.
Typically, I run my own custom version of Lasse's backup script https://gallery.technet.microsoft.com/Backup-script-for-Lync-2013-aacbb9b9
That pulls all the data, including your file stores, SQL exports, certificates, and everything into a single folder and zips it for you. If you back those zips up, you'll have most everything.
Restoring directly back into SQL isn't the recommended method, if you did need to get back up you'd want to follow standard restore procedures by using the supported PowerShell, but you'll have other avenues to restore if needed and a more complete copy
of your data.
The LIS export may be complete if you don't have any Lync locations defined. You'd typically enter these for 911 purposes.
Check out Lasse's Channel 9 video as well:
http://channel9.msdn.com/Events/TechEd/Europe/2014/OFC-B331
Check out his backup series docs here as well:
http://tech.rundtomrundt.com/search/label/Backup-Lync2013
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
Unable to search GAL on Lync 2013 Front End Pool through Lync 2013 client
I'm in the beginning of a 2010 to 2013 migration and I'm currently testing co-existence functionality between pools. I've noticed that users cannot search the GAL from their Lync client after being moved to the 2013 pool.
When trying to access the internal URL https://fepool13.domain.com/abs/handler the user is prompted to login and after three failed attempts, receives "401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission
to view this directory or page using the credentials that you supplied".
Searching withing a Lync 2010 or Lync 2013 client returns no results, but there are no errors as well as nothing in the event logs or tracing folder regarding not being able to search.
The 2010 pool has been in production for a few years now and when accessing its internal ABS URL https://fepool10.domain.com/abs/handler the user is granted access after a successful login.
In the IIS logs there are slightly more detailed 401 error codes, but I’m not sure what to make of them.
The rtcab database appears to have user information and all three front end servers appear to be syncing with active directory. I say the rtcab database appears to have user info because the AbUserEntry table is filled with User ID'd, GUID's and a
bunch of other stuff.
The authentication on 2013 front end servers “internal lync website/abs/handler” is set to 1. Negotiate, 2. Ntlm - which is the same as the 2010 front end servers.
Any ideas?Hi,
Which step did you do among migration from Lync Server 2010 to Lync Server 2013?
Did you already move CMS from Lync Server 2010 to Lync Server 2013?
Please create a new Lync account on Lync Server 2013 pool and test the issue again.
Please check if User Replication has completed with the help of the link below:
http://technet.microsoft.com/en-us/library/jj204680.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Issues with Hosted Exchange, UM and Lync 2013.
Hello everyone!
I am trying to deploy UM with Office 365 Hosted Exchange. We are using one Lync 2013 Standard Edition FE and have deployed one edge server. We have set up our firewall to host the Reverse Proxy.
We do not use wildcard certs. External DNS resolves the _sipfederation and sip._tls SRV records to the external face of the edge server. The edge server functions as it should for remote users and mobility.
I have tried to follow these instructions to the letter three times over to no avail.
http://y0av.me/2014/01/07/lyncum365/
Neither Snooper or Event Viewer show any particular issue, though when I try to dial out to voice mail I will get one to two rings and then 5 seconds of silence a fast busy, and finally "Call Unsuccessful".
When checking the firewall logs I notice a seemingly random 10.x.x.x address being sent to the firewall by the external leg of the edge server. Wireshark captures it as STUN packets on port 3478 being sent to port 3478. These are being dropped by our firewall.
I believe them to be RTP packets but I do not know if this is normal behavior. Has anyone any ideas?My mistake. Here is the snooper result.
TL_INFO(TF_PROTOCOL) [edge\edge]0C4C.05E4::06/18/2014-15:43:34.153.0000000C (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265)) [3770767507]
Trace-Correlation-Id: 3770767507
Instance-Id: 2E5A
Direction: incoming;source="external edge";destination="internal edge"
Peer: exap.um.outlook.com:5061
Message-Type: response
Start-Line: SIP/2.0 488 Compression algorithm refused
From: sip:sip.domain.net;tag=08FB9ED133BA396696FE6546EA6F3031
To: sip:exap.um.outlook.com;tag=B8FFE4E9267ED6ECB78ADCC60126B53F
Call-ID: 66602CE1F9980BFA94AD
CSeq: 1 NEGOTIATE
Via: SIP/2.0/TLS 10.11.11.23:50752;branch=z9hG4bK2132316E.5B3AF52DE2753A36;branched=FALSE;received=207.46.5.9;ms-received-port=50752;ms-received-cid=60172700
Content-Length: 0
Server: RTC/5.0
TL_INFO(TF_NETWORK) [edge\edge]0C4C.05E4: :06/18/2014-15:43:34.153.0000000D (SIPStack,NegotiateLogic::SetCompressionType:NegotiateLogic.cpp(2701)) [559249495]( 00000079B1274FB8 ) Compression type is now CompOff
TL_INFO(TF_NETWORK) [edge\edge]0C4C.05E4: :06/18/2014-15:43:34.153.0000000E (SIPStack,NegotiateLogic::ProcessCompressionResponse:NegotiateLogic.cpp(2217)) [559249495]( 00000079B1274FB8 ) Peer refused [488] our request for compression
TL_INFO(TF_NETWORK) [edge\edge]0C4C.05E4: :06/18/2014-15:43:34.153.0000000F (SIPStack,NegotiateLogic::AdvanceOutboundNegotiation:NegotiateLogic.cpp(910)) [559249495]( 00000079B1274FB8 ) Outbound negotiation sequence is complete
$$end_record
And finally..
TL_INFO(TF_PROTOCOL) [edge\edge0C4C.05E4::06/18/2014-15:43:49.379.0000002E (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265)) [962697980]
Trace-Correlation-Id: 962697980
Instance-Id: 2E61
Direction: incoming;source="internal edge";destination="external edge"
Peer: fe1.domain.net:61254
Message-Type: request
Start-Line: BYE sip:uminternal.um.prod.outlook.com:5066;transport=Tls;ms-fe=CO1PR02MB111.namprd02.prod.outlook.com SIP/2.0
From: <sip:[email protected]>;tag=b736386270;epid=9bcee72318
To: <sip:[email protected];opaque=app:voicemail>;tag=eced411395;epid=07C3F2A933
Call-ID: 4266a095bdef8280d67c7e7df58446fc
CSeq: 2 BYE
Via: SIP/2.0/TLS 10.10.10.25:61254;branch=z9hG4bKC848F11A.A88BCA6858661A50;branched=FALSE
Via: SIP/2.0/TLS 10.10.10.125:49156;ms-received-port=49156;ms-received-cid=401200
Route: <sip:edge.domain.net:5061;transport=tls;opaque=state:Si;lr>
Route: <sip:exap.um.outlook.com:5061;transport=tls;epid=07C3F2A933;lr;ms-key-info=AAEAARc45bIQE6UJAYvPAR8eV4QTvCH3EE2Kxtie7I2PMCSj-2aArKHP8dStYlJe-9jphIkz_mDEkCD_v8hY-mghQEHD6-F12E7E14YG-TJ2gEcQE0Bx2r_rDB3LrzRZzgQ0WVvxreLPWGI80elWF-xfbc_X3JE8mOR2OB9KQM8-e9WOjfq2kj6CnDGeL0yzgz4OB8zm-ao03Yo4gMZ-BpwaxC3BNuvvVDJo9wqrYftq_Z3MIVewWrqcDt5Td4vxCsMiXdwEqtEIRKVvQoqboleBJAyQl-C3qGgfEoSkUnApFuTSnQYRa4kbZ1iPaACpdKT-VTQGjc9HXfps48YJCsIXW0Ab_NSM2uvhUyw900men1ukXSmoZoWZbwqe5siuWVUcFoQl1h1Jcy4lCyZUfDZoqPzDioLqTk9iUmS8fa-PAJjsq72yGjVB_y1aJSxtHVsw7MiDqOGOPqT3dmF-sINkeyuokCy8UCf_cQHmEHwVzZLUJqaVccr3QNCLsBzhcWSypnC60ZZphOKuwl6RvUXWICPf0ubLTL2ppC3tWEgFdUUWOPVd84uGlMcqRLKGb1qrmpj8Nu6Lte7t5n2pMEBCfgAe79t4GO0C5KScdKT_XBM1iIBRXdNkPKHfSgC-wPQgRikdw7vRD-hOWlN5Lay7-zkQ4Ag6rauszFTAwbft99OieAOxKIsgYcxXxcG6;ms-route-sig=fiEMuzbN4_PyEz_I5gG3g8FtqNAonwgZCoRnOq-ByfYEtywTZp-Hk_eAAA>
Max-Forwards: 69
Content-Length: 0
ms-client-diagnostics: 22; reason="Call failed to establish due to a media connectivity failure when both endpoints are internal";CallerMediaDebug="audio:ICEWarn=0x40003a0,LocalSite=10.10.10.125:6735,LocalMR=10.11.11.23:51430,RemoteSite=10.27.46.15:5286,RemoteMR=207.46.5.80:54106,PortRange=1025:65000,LocalMRTCPPort=51430,RemoteMRTCPPort=54106,LocalLocation=2,RemoteLocation=2,FederationType=0"
$$end_record -
Issues with mobility and autodiscovery with Lync 2013 and IIS/ARR
Hi all,
this is my last resort after days and days searching a solution for this problem... unsuccessfully.
All works fine unless the autodiscovery service with external users and the mobility service for both internal and external ones.
I deployed a Standard Edition Lync Server 2013 with:
a consolidated Frontend server in LAN
an Archiving and Monitoring server in LAN
an Edge server in DMZ with 2 NICs (one in DMZ network and one in LAN)
a IIS/ARR 2.5 reverse proxy in DMZ with 2 NICs (one in DMZ network and one in LAN)
All these roles are on Windows Server 2012 R2.
No split-DNS is deployed since I have different domains for internal and external. In any case I used the pinpoint DNS tip to resolve some records internally (I followed this guide http://tsoorad.blogspot.ch/2012/10/lync-server-dns-pinpoint-zones.html)
Here DNS records into internal domain:
A-record for meet.domain-ext.com points to Frontend server local IP
A-record for dialin.domain-ext.com points to Frontend server local IP
A-record for lyncdiscoverinternal.domain-ext.com points to Frontend server IP
A-record for lyncwebexternal.domain-ext.com points to Frontend sever local IP
A-record for autodiscover.domain-ext.com points to Exchange server local IP
Here DNS records into external domain:
CNAME-record for lyncdiscover.domain-ext.com points to lyncwebexternal.domain-ext.com
CNAME-record for sipexternal.domain-ext.com points to lyncwebexternal.domain-ext.com
A-record for meet.domain-ext.com points to Reverse Proxy public IP
A-record for dialin.domain-ext.com points to Reverse Proxy public IP
A-record for lyncwebexternal.domain-ext.com points to Reverse Proxy public IP
I installed and configured IIS/ARR 2.5 with KB2732764 and KB2785586 on Reverse Proxy following the NextHop guide. The local IP address of external NIC on Reverse Proxy is NATTED by a Cisco ASA firewall with public IP address and only 80/443
ports are permitted.
The problems occurs when I try to connect whit my Lync 2013 APP on iPad using autodiscovery service, both internally and externally. After some seconds the APP shows the message “Cannot connect to the server because it could be busy or
temporarily unavailable. Retry.” When I used the IIS/ARR 3.0 the problem looked like an authentication issue, then I came back to ISS/ARR 2.5 version with its KB. Now I cannot understand what is the cause about logfail.
The same behavior occurs with Android Lync 2013 APP and Windows Phone 8 APP.
Moreover my Lync 2013 client on Windows 7 can connect internally with autodiscovery settings but it cannot do it externally.
I'm a bit confused because I cannot understand if the problem is about external webservice of Frontend server or about Reverse Proxy configuration or about Lync Control Panel configuration.
Here is an extracted of iPad Lync 2013 log (sorry if it’s a bit long).
Any helps are very appreciated, thansk a lot!
</SentRequest>
2013-12-20
11:33:00.781 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl
called with url = http://lyncdiscover.domain-ext.com/, hopCount = 0, maxHops =
10
2013-12-20
11:33:00.781 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x11cbe40 for url -
https://lyncdiscover.domain-ext.com/ with persistent id as 6
2013-12-20
11:33:00.782 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2013-12-20
11:33:00.782 Lync[563:6d00000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected].
Sending over direct connection.
2013-12-20
11:33:00.782 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/385:Submitting new req.
UrlTrustResolver(0x1201358)
2013-12-20
11:33:00.782 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1783:Successfully started the GetUserUrlOperation
request for http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
2013-12-20
11:33:00.796 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request(UcwaAutoDiscoveryRequest) to Request Processor
2013-12-20
11:33:00.796 Lync[563:6d00000] WARNING TRANSPORT
CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
NULL credential for serviceId (4) type (1)!
2013-12-20
11:33:00.797 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/631:<SentRequest>
GET
http://lyncdiscover.domain-ext.com/
Request Id:
0x1201358
HttpHeader:Accept
application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-20
11:33:00.797 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x12028f0 for url -
http://lyncdiscover.domain-ext.com/ with persistent id as 7
2013-12-20
11:33:00.798 Lync[563:6d00000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url http://lyncdiscover.domain-ext.com/. Sending over direct connection.
2013-12-20
11:33:00.798 Lync[563:6d00000] INFO TRANSPORT CHttpStreamPool.cpp/556:Not
setting TLS as the url(http://lyncdiscover.domain-ext.com/) is not https
2013-12-20
11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.813 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.813 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:04.104 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/577:Received
kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable =
true responseHeadersHandle = 12c5d70
2013-12-20
11:33:04.105 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/628:Response
status = 200 for request UcwaAutoDiscoveryRequest
2013-12-20
11:33:04.105 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x12028f0 for release.
2013-12-20
11:33:04.105 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/173:Received response of
request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-20
11:33:04.106 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET
http://lyncdiscover.domain-ext.com/
Request Id:
0x1201358
HttpHeader:Cache-Control
no-cache
HttpHeader:Content-Length
1076
HttpHeader:Content-Type
application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date
Fri, 20 Dec 2013 10:33:02 GMT
HttpHeader:Expires
-1
HttpHeader:Pragma
no-cache
HttpHeader:Server
Microsoft-IIS/8.5
HttpHeader:StatusCode
200
HttpHeader:X-AspNet-Version
4.0.30319
HttpHeader:X-Content-Type-Options
nosniff
HttpHeader:X-MS-Server-Fqdn
frontend-lync.domain-int.com
HttpHeader:X-Powered-By
ASP.NET, ARR/2.5
Ôªø<?xml
version="1.0" encoding="utf-8"?><AutodiscoverResponse
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
AccessLocation="Internal"><Root><Link
token="Domain" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain-ext.com"
/><Link token="User" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain-ext.com"
/><Link token="Self" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain-ext.com"
/><Link token="OAuth" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain-ext.com"
/><Link token="External/XFrame"
href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://frontend-lync.domain-int.com/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-20
11:33:04.108 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-20
11:33:04.108 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/195:User url is https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.109 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/266:Sending event to main thread for
request(0x1201358)
2013-12-20
11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-20
11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with
url = http://lyncdiscover.domain-ext.com/, Hops = 1, status = S_OK (S0-0-0)
2013-12-20
11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/725:Response received for req.
UrlTrustResolver(0x1201358): S_OK (S0-0-0) (Success); Done with req.; Stopping
resend timer
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent
received. Status = S_OK (S0-0-0), url =
http://lyncdiscover.domain-ext.com/
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url.
url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with
url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com,
maxHops = 1
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl
called with url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user,
hopCount = 0, maxHops = 1
2013-12-20
11:33:04.111 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2013-12-20
11:33:04.111 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/385:Submitting new req.
UrlTrustResolver(0x11d4d38)
2013-12-20
11:33:04.111 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request(UcwaAutoDiscoveryRequest) to Request Processor
2013-12-20
11:33:04.111 Lync[563:6d00000] WARNING TRANSPORT
CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
NULL credential for serviceId (4) type (1)!
2013-12-20
11:33:04.112 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/631:<SentRequest>
GET
https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
Request Id:
0x11d4d38
HttpHeader:Accept
application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-20
11:33:04.112 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x125fa90 for url - https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
with persistent id as 7
2013-12-20
11:33:04.112 Lync[563:6d00000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user.
Sending over direct connection.
2013-12-20
11:33:04.113 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x12028f0.
2013-12-20
11:33:04.261 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/577:Received
kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable =
true responseHeadersHandle = 11cfbd0
2013-12-20
11:33:04.262 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/628:Response
status = 200 for request UcwaAutoDiscoveryRequest
2013-12-20
11:33:04.262 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x11cbe40 for release.
2013-12-20
11:33:04.263 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/173:Received response of
request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-20
11:33:04.263 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET
https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
Request Id:
0x12450d8
HttpHeader:Cache-Control
no-cache
HttpHeader:Content-Length
1076
HttpHeader:Content-Type
application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date
Fri, 20 Dec 2013 10:33:02 GMT
HttpHeader:Expires
-1
HttpHeader:Pragma
no-cache
HttpHeader:Server
Microsoft-IIS/8.5
HttpHeader:StatusCode
200
HttpHeader:X-AspNet-Version
4.0.30319
HttpHeader:X-Content-Type-Options
nosniff
HttpHeader:X-MS-Server-Fqdn
frontend-lync.domain-int.com
HttpHeader:X-Powered-By
ASP.NET, ARR/2.5
Ôªø<?xml
version="1.0" encoding="utf-8"?><AutodiscoverResponse
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
AccessLocation="Internal"><Root><Link
token="Domain" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain-ext.com"
/><Link token="User" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain-ext.com"
/><Link token="Self" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain-ext.com"
/><Link token="OAuth" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain-ext.com"
/><Link token="External/XFrame"
href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://frontend-lync.domain-int.com/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-20
11:33:04.264 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-20
11:33:04.265 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/195:User url is https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.265 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/266:Sending event to main thread for
request(0x12450d8)
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req.
completed, Stopping timer.
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
completed with url = https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected],
userUrl = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com,
status = S_OK (S0-0-0)
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/725:Response received for req.
GET-UnAuthenticatedGet(0x12450d8): S_OK (S0-0-0) (Success); Done with req.; Stopping
resend timer
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x11d4d38
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling
request: 0x11d4d38
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/163:Added
Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with
url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user,
Hops = 1, status = W_Cancelled (W0-0-6)
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
completed with url = http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected],
userUrl = , status = W_Cancelled (W0-0-6)
2013-12-20
11:33:04.268 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request(UcwaAutoDiscoveryRequest) to Request Processor
2013-12-20
11:33:04.268 Lync[563:3a71018c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential
for serviceId(1) returning: credType (1) signInName ([email protected])
domain () username (mattia.spagnoli) password.empty() (0) certificate.isValid()
(0) privateKey.empty() (1) compatibleServiceIds(1)
2013-12-20
11:33:04.268 Lync[563:3a71018c] INFO TRANSPORT
CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for
url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending
Unauthenticated get to get the web-ticket url
2013-12-20
11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
Request() to Request Processor queue
2013-12-20
11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT
CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.269 Lync[563:62d4000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request() to Request Processor
2013-12-20
11:33:04.270 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/385:Submitting new req.
GET-AuthenticatedUserGetRequest(0x1201ab8)
2013-12-20
11:33:04.270 Lync[563:62d4000] WARNING TRANSPORT
CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
NULL credential for serviceId (4) type (1)!
2013-12-20
11:33:04.270 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery
request to https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.270 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x125fa90 for release.
2013-12-20
11:33:04.271 Lync[563:62d4000] INFO TRANSPORT
TransportUtilityFunctions.cpp/631:<SentRequest>
GET
https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
Request Id:
0x1206198
HttpHeader:Accept
HttpHeader:X-MS-WebTicket
xxxxxxxxxx
</SentRequest>
2013-12-20
11:33:04.271 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as
current state is 6
2013-12-20
11:33:04.271 Lync[563:62d4000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x11c0a40 for url - https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
with persistent id as 15
2013-12-20
11:33:04.271 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request
url was http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
2013-12-20
11:33:04.272 Lync[563:62d4000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com.
Sending over direct connection.
2013-12-20
11:33:20.621 Lync[563:3a71018c] INFO UTILITIES
CNetworkMonitor.cpp/217:Reachabilility Flags IsWWAN(0):Reachable(0):TransientConnection(0):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(0):IsDirect(0)
2013-12-20
11:33:20.623 Lync[563:3a71018c] INFO UTILITIES CNetworkMonitor.cpp/186:Updated
networkAvailableToConnect(CellularDataNetwork) -> NoNetwork,
isInAirplaneMode(0) -> 1
2013-12-20
11:33:20.623 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/4091:CUcmpConversationsManager::canDoVideoBasedOnNetworkAndPolicy
returns false because RequestWiFiForAudio or RequestWifiForVideo is true and
current network : is not WiFi
2013-12-20
11:33:20.623 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/1672:CUcmpConversationsManager::queryCapability
on StartP2PVideoCall returns false because
canDoVideoBasedOnNetworkAndPolicy
returned false
2013-12-20
11:33:20.904 Lync[563:3a71018c] INFO UTILITIES
CNetworkMonitor.cpp/217:Reachabilility Flags
IsWWAN(1):Reachable(1):TransientConnection(1):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(1):IsDirect(0)
2013-12-20
11:33:20.905 Lync[563:3a71018c] INFO UTILITIES CNetworkMonitor.cpp/186:Updated
networkAvailableToConnect(NoNetwork) -> CellularDataNetwork,
isInAirplaneMode(1) -> 0
2013-12-20
11:33:20.905 Lync[563:3a71018c] INFO TRANSPORT CEventChannelManager.cpp/826:Received
network monitor event so restarting event channel.
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO TRANSPORT
CEventChannelManager.cpp/520:Moving the event channel aggressive mode.
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/4091:CUcmpConversationsManager::canDoVideoBasedOnNetworkAndPolicy
returns false because RequestWiFiForAudio or RequestWifiForVideo is true and
current network : is not WiFi
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/1672:CUcmpConversationsManager::queryCapability
on StartP2PVideoCall returns false because
canDoVideoBasedOnNetworkAndPolicy
returned false
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2070:adIsEnabled
= 1, sipUri = sip:[email protected], m_internalADUrlInput =
m_externalADUrlInput =
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/255:Discovery is in progress and process state is
6Ignoring request to start network discovery
2013-12-20
11:34:04.274 Lync[563:62d4000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x11c0a40 for release.
2013-12-20
11:34:04.275 Lync[563:62d4000] ERROR UTILITIES CHttpConnection.cpp/517:Connection
timedout for request (0x%u0x12d1ea0) - notifying error E_ConnectionTimeoutError
2013-12-20
11:34:04.275 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/173:Received response of request() with status =
0x22020005
2013-12-20
11:34:04.276 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/201:Request
resulted in E_ConnectionTimeoutError (E2-2-5). The retry counter is: 0
2013-12-20
11:34:04.276 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/266:Sending event to main thread for
request(0x1206198)
2013-12-20
11:34:04.277 Lync[563:3a71018c] INFO TRANSPORT
CMetaDataManager.cpp/581:Received response for meta data request of type 60
with status 570556421
2013-12-20
11:34:04.277 Lync[563:3a71018c] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable
to get a response to an unauthenticated get to url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:34:04.278 Lync[563:3a71018c] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData
retrieval for url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
completed with status 570556421
2013-12-20
11:34:04.278 Lync[563:3a71018c] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting
1 pended Meta data requests for url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:34:04.278 Lync[563:3a71018c] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable
to get the meta data for server url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO TRANSPORT
CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO TRANSPORT CRequestManager.cpp/273:Failing
secure request UcwaAutoDiscoveryRequest with status E_ConnectionTimeoutError
(E2-2-5)
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status
E_ConnectionTimeoutError (E2-2-5)
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status
E_ConnectionTimeoutError (E2-2-5) for eventType 0
2013-12-20
11:34:04.280 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received
event for type 0 with status E_ConnectionTimeoutError (E2-2-5)
2013-12-20
11:34:04.280 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/496:Raising Autodiscovery event
with status E_ConnectionTimeoutError (E2-2-5) for eventType 0
2013-12-20
11:34:04.280 Lync[563:3a71018c] ERROR APPLICATION
CUcwaAppSession.cpp/2066:Auto-discovery failed, aborting sign-in!
2013-12-20
11:34:04.280 Lync[563:3a71018c] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState()
state=0
2013-12-20
11:34:04.294 Lync[563:3a71018c] INFO UTILITIES
CBasePersistableComponent.cpp/230:Storing 7 out-of-sync components took 10ms
2013-12-20
11:34:04.295 Lync[563:3a71018c] INFO UTILITIES CiOsAppStateQuery.h/147:Clearing
keep-alive timer callback
2013-12-20
11:34:04.295 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/134:Clearing request processor for component
UcwaAutoDiscoverySession on sign-out.
2013-12-20
11:34:04.295 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/134:Clearing request processor for component
MetaDataManager on sign-out.
2013-12-20
11:34:04.295 Lync[563:3a71018c] INFO APPLICATION CAlertReporter.cpp/64:Alert
received! Category 1, Type 201, level 0, error E_ConnectionTimeoutError
(E2-2-5), context '', hasAction=false
2013-12-20
11:34:04.296 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x11cbe40.
2013-12-20
11:34:04.296 Lync[563:62d4000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x11c0a40.
2013-12-20
11:34:04.296 Lync[563:3a71018c] INFO APPLICATION CAlertReporter.cpp/117:Alert
cleared of Category 1, Type 201, cleared 0 alerts
2013-12-20
11:34:04.297 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/725:Response received for req.
GET-AuthenticatedUserGetRequest(0x1201ab8): E_ConnectionTimeoutError (E2-2-5)
(RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioVideoToastViewController.mm/992:Cancelling
local notification
2013-12-20
11:34:04.299 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x125fa90.
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI CMRootViewController.mm/378:ActualState
= 0 DesiredState = 2 DataAvailable = 0
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI
CMDetailViewController.mm/229:ActualState = 0 DesiredState = 1 DataAvailable = 0
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI CMDetailViewController.mm/262:ActualState
= IsSignedOut DesiredState = BeSignedIn DataAvailable = 0 Showing UI =
CredentialTableViewController
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/745:adding the
desired view
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
is 1
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/114:showalert
is 0
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMUIUtil.mm/402:Mapping error code =
0x22020005, context = , type = 201
2013-12-20 11:34:04.303 Lync[563:3a71018c] INFO UI
CMUIUtil.mm/1680:Mapped error message is 'Non riesco a connettermi al server
perché potrebbe essere occupato o temporaneamente non disponibile. Riprova.
2013-12-20
11:34:04.304 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
45.000000, x 64.000000, y 0.000000
2013-12-20
11:34:04.304 Lync[563:3a71018c] INFO UI
CMNotificationManager.mm/1089:viewFrame: origin x 64.000000, origin y 0.000000,
height 1024.000000, width 45.000000
2013-12-20
11:34:04.304 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
936.000000
2013-12-20
11:34:04.305 Lync[563:3a71018c] ERROR UI CMDismissButtonBaseViewController.mm/104:after:
self.label.frame height 41.000000, width 936.000000, x 44.000000, y 2.000000
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
view is same as the current view
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
is 0
2013-12-20
11:34:04.306 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
45.000000, x 64.000000, y 0.000000
2013-12-20
11:34:04.307 Lync[563:3a71018c] INFO UI
CMNotificationManager.mm/1089:viewFrame: origin x 64.000000, origin y 0.000000,
height 1024.000000, width 45.000000
2013-12-20
11:34:04.307 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
936.000000
2013-12-20
11:34:04.307 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/104:after: self.label.frame height
41.000000, width 936.000000, x 44.000000, y 2.000000
2013-12-20
11:34:04.337 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.337 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
view is same as the current view
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.339 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert is
0
2013-12-20
11:34:04.339 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
45.000000, x 64.000000, y 0.000000
2013-12-20
11:34:04.339 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1089:viewFrame:
origin x 64.000000, origin y 0.000000, height 1024.000000, width 45.000000
2013-12-20
11:34:04.339 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
936.000000
2013-12-20
11:34:04.339 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/104:after: self.label.frame height
41.000000, width 936.000000, x 44.000000, y 2.000000
2013-12-20
11:34:04.340 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/162:Details
Pane is in Full screen with controller
2013-12-20
11:34:04.340 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/204:Split view
frame orientation UIInterfaceOrientationLandscapeLeft Height = 748.000000 Width
= 1024.000000 origin.x = 20.000000 origin.y = 0.000000 keyboardHeight =
0.000000
2013-12-20
11:34:04.341 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/162:Details
Pane is in Full screen with controller
2013-12-20
11:34:04.341 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/204:Split view
frame orientation UIInterfaceOrientationLandscapeLeft Height = 748.000000 Width
= 1024.000000 origin.x = 20.000000 origin.y = 0.000000 keyboardHeight =
0.000000
2013-12-20
11:34:04.343 Lync[563:3a71018c] INFO UI
CMToolsViewController.mm/349:ActualState = 0 DesiredState = 1 DataAvailable = 0
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI
CMAlertViewController.mm/93:ObservableListItem Added event received
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/103:showalert
is 1
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
view is same as the current view
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
is 1
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/114:showalert
is 0
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMUIUtil.mm/402:Mapping error code =
0x22020005, context = , type = 201
2013-12-20
11:34:04.346 Lync[563:3a71018c] INFO UI CMUIUtil.mm/1680:Mapped error message
is ‘Cannot connect to the server because it could be busy or temporarily
unavailable. Retry.’Hi Kent,
thanks a lot for your reply!
I created _sip._tls.domain-ext.com SRV record in the external DNS and now autodiscovery works fine. At the beginning I had not created it because I thought lyncdiscover.domain-ext.com A record was enough for autodiscovery. I still cannot understand
why lyncdiscover.domain-ext.com points to reverse proxy, while _sip._tls.domain-ext.com points to Edge server. It's strange because both are part of the research order of Lync 2013 desktop clients.
By the way, mobility still does not work. I tried to insert bot the https URLs as manual configuration but Lync 2013 for iPad was not be able to login. I tried to paste both the URLs in the web browser and:
with https://<ExtwebFQDN>/Autodiscover/autodiscoverservice.svc/Root appears the "Root.json" file to be downloaded;
with https://<IntwebFQDN>/AutoDiscover/AutoDiscover.svc/Root
the message "500-Internal error of server" appears.
Any suggests from you about how to check the configuration of ISS/ARR 2.5?
Thanks again! -
Lync 2013 Android can't sign in with 5.4 but can sign in with 5.3
AS Title said. I has deployed Lync 2013 Mobility. Now I got very strange things. First, I can sign in with Lync 2013 App Android 5.3.1100 and its fully functional(IM,Audio,Video). But when I update to Lync 2013 App Android 5.4.1106. I can't sign in.
No any Error message on screen. Even checked Android log. Still can't understand what happend.
My Lync environment is not using Public Cert. But if working fine with Private Cert on Lync 2013 App Android 5.3 version should be fine on Lync 2013 App Android 5.4 version.
I also test my connectivity on https://testconnectivity.microsoft.com/ . All Pass. No Errors.
Have anyone can tell me why I can't sign in with Android 5.4 version?
My Device is Asus padfone.
Android Version: 4.1.1
Here is my Lync 2013 App Android 5.4 log on my device.
--------- beginning of /dev/log/main
06-09 22:06:53.112 7271 7271 D SigningInActivity: onPause()
06-09 22:06:53.142 7271 7271 D SigningInActivity: onStop()
06-09 22:06:53.142 7271 7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:06:53.142 7271 7271 V ActivityMonitor: AComo is in backround now.
06-09 22:06:53.142 7271 7271 V ActivityMonitor: AComo is in background now.
06-09 22:06:53.172 7271 7271 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
06-09 22:06:53.172 7271 7271 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
06-09 22:06:53.512 7271 7271 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 1 out-of-sync Object Models took 360ms
06-09 22:06:53.512 7271 7271 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 6 out-of-sync components took 4ms
06-09 22:06:53.522 7271 7271 I PreferencesManager: commit is called on PreferencesManager.
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:06:53.562 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:07:41.901 7271 7271 I Choreographer: Skipped 36 frames! The application may be doing too much work on its main thread.
06-09 22:07:43.892 7271 7271 D SigningInActivity: onStart()
06-09 22:07:43.892 7271 7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:43.892 7271 7271 V ActivityMonitor: AComo is in foreground now.
06-09 22:07:43.912 7271 7271 I LYNC : INFO APPLICATION .\cucwadatasynchronizer.cpp/1031:Mode 1 scheduled to timeout in 120sec
06-09 22:07:43.922 7271 7271 D SigningInActivity: onResume()
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/131:Clearing all(0) alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/497:Called signOut() in state 1
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/399:Cancelling all requests
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/409:Cancelling request: 0x5cc2b380
06-09 22:07:44.783 7271 7271 I LYNC : INFO TRANSPORT
E:\LcsSource\icomo\main\src\dev\lyncmobile/ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x5cc2b380
06-09 22:07:44.783 7271 7271 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 1 out-of-sync components took 1ms
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
06-09 22:07:44.783 7271 7271 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=0
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component PsomSession on sign-out.
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
06-09 22:07:44.803 7271 7271 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: CancelSync Started
06-09 22:07:44.803 7271 7271 I AndroidOperationQueue: No operations pending
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
06-09 22:07:44.803 7271 7271 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
06-09 22:07:44.954 7271 7271 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 149ms
06-09 22:07:44.954 7271 7271 I LYNC : INFO APPLICATION .\cpresencesubscription.cpp/792:Removed 0 success records, current size is 0
06-09 22:07:44.964 7271 7271 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:44.974 7271 7271 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:44.974 7271 7271 I LyncPerformance: PerfEnd|4-10|1402322864979
06-09 22:07:44.984 7271 7271 I LyncPerformance: PerfEnd|4-10|1402322864988
06-09 22:07:44.984 7271 7271 D SigningInActivity: onPause()
06-09 22:07:45.014 7271 7271 D SigninActivity: onCreate()
06-09 22:07:45.014 7271 7271 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.034 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.044 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.044 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.044 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.054 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.084 7271 7271 D e : bool
06-09 22:07:45.094 7271 7271 D e : bool
06-09 22:07:45.104 7271 7271 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1402322865109
06-09 22:07:45.104 7271 7271 D SigninActivity: onStart()
06-09 22:07:45.104 7271 7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:45.104 7271 7271 D SigninActivity: onResume()
06-09 22:07:45.574 7271 7271 D SigningInActivity: onStop()
06-09 22:07:45.574 7271 7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:45.574 7271 7271 D SigningInActivity: onDestroy()
06-09 22:07:45.574 7271 7271 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:46.645 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:07:46.645 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:07:48.377 7271 7450 V LogAttachmentTask: Creating attachment in background task
Device Information
BUILD VERSION : 4.1.1
HARDWARE : qcom
CPU MAX FREQ : 1512MHz
BACK FACING CAMERA SPEC
Supported Preview Size : 1920X1080, 1280X960, 1280X720, 800X480, 768X432, 720X480, 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
Supported Picture Size : 3264X2448, 3264X1836, 2592X1944, 2592X1458, 2048X1536, 2048X1152, 1920X1080, 1600X1200, 1600X900, 1280X768, 1280X720, 1024X768, 800X600, 800X480, 640X480, 352X288, 320X240, 176X144
Supported Video Size :No supported Video size
FRONT FACING CAMERA SPEC
Supported Preview Size : 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
Supported Picture Size : 640X480, 352X288, 320X240, 176X144
Supported Video Size :No supported Video size
DISPLAY DENSITY : 240 dpiPlease try to sign in with manual settings, you can manually enter the following URLs:
https://<ExtPoolFQDN>/Autodiscover/autodiscoverservice.svc/Root for external access
https://<IntPoolFQDN>/AutoDiscover/AutoDiscover.svc/Root for internal access
Lisa Zheng
TechNet Community Support
Lisa Zheng:
Ok. I tried. Look its 406 on IIS Logs. Finding information. Have any suggestion on this?
Update: I find some information. But still not solve my problem.
My Deployment Structure:
Server:
Lync 2013 FE x 1 (Update to CU1,UCMA,database update,ITAdmin-Configuration)
Lync 2013 Edge x 1
Reverse Proxy (IIS8+ARR 3.0) x 1
Privacy Root Cert x 1, FE Cert x 1, Edge Cert x 1, Reverse Proxy Cert x 1.
Client:
Lync 2013 Basic(PC is installed Privacy Root Cert)
Lync 2013 Mobile ver 5.4 (Android, installed Privacy Root Cert) --- Can't log in.
Lync 2013 Mobile ver 5.3 (Android, installed Privacy Root Cert) --- All working fine. -
Lync 2013 certificate requirements for multiple SIP domains
Hi All,
I am engaged with a client in respect of a Lync 2013 implementation initially as a conferencing platform with a view to enabling EV functions (inc. PSTN conferencing) in the future. They initially need to support 30 SIP domains and eventually
around 100 SIP domains which is proving to be either not possible or severely cost prohibitive. Their current certificate provider, Thawte, can only support up to 25 SANs and have quoted them 5 figures. We tend to use GeoTrust as they are cheaper but they
appear to have a limit of 25 SANs. GoDaddy appear to support up to 100 SANs for a pretty reasonable cost. My questions are as follows:
Is there a way that I’m missing of reducing the number of SANs required on the Edge server?
Use aliases for access edge FQDNs - Supported by desktop client but not by other devices so not really workable
Don’t support XMPP federation therefore removing the need for domain name FQDNs for each SIP domain
Is there a way that I’m missing of reducing the number of SANs required on the Reverse Proxy server?
Friendly URL option 3 from this page:
http://technet.microsoft.com/en-us/library/gg398287.aspx
Client auto-configuration:
i.
Don’t support mobile client auto-configuration in which case no lyncdiscover.sipdomain1.com DNS records or SANs would be required.
ii.
Support mobile client auto-configuration over HTTP only in which case CNAME records are required for each SIP domain (lyncdiscover.sipdomain1.com, etc. pointing to lyncdiscover.designateddomain.com) but no SANs are required.
iii.
Support mobile client auto-configuration over HTTPS in which case DNS records are required for each SIP domain and a SAN entry for each SIP domains is also required. This is because a DNS CNAME to another domain is not supported over
HTTPS.
If the answer to 1 and/or 2 is no, are there certificate providers that support over 100 SANs?
How do certificate requirements differ when using the Lync 2013 hosting pack? I would think that this issue is something that a hosting provider would need to overcome.
Would the Lync 2013 Hosting Pack work for this customer? The customer uses SPLA licensing so I think is eligible to use the hosting pack but not 100% sure it will work in their environment given that client connections are supposed
to all come through the Edge where their tenants will be internal and also given the requirement for an ACP for PSTN conferencing.
Many thanks,Many thanks for the response.
I was already planning to use option 3 from the below page for simple URLs to cut down on SAN requirement.
http://technet.microsoft.com/en-us/library/gg398287.aspx
What are the security concerns for publishing autodiscover over port 80? I.e. Is this only used for the initial download of the discovery record and then HTTPS is used for authentication? This seems to be the case from the following note on the below page:
http://technet.microsoft.com/en-gb/library/hh690030.aspx
Mobile device clients do not support multiple Secure Sockets Layer (SSL) certificates from different domains. Therefore, CNAME redirection to different domains is not supported over HTTPS. For example, a DNS CNAME record for lyncdiscover.contoso.com that redirects
to an address of director.contoso.net is not supported over HTTPS.
In such a topology, a mobile device client needs to use HTTP for the first request, so that the CNAME redirection is resolved over HTTP. Subsequent requests then use HTTPS. To support this scenario, you need to configure your reverse proxy with a web publishing
rule for port 80 (HTTP).
For details, see "To create a web publishing rule for port 80" in Configuring the Reverse Proxy for Mobility. CNAME redirection to the same domain is supported over HTTPS. In this case, the destination domain's certificate covers the originating
domain.”
I don’t think SRV records for additional SIP domain access edge is a workable solution as this is not supported by some devices.
As per the below article:
http://blog.schertz.name/2012/07/lync-edge-server-best-practices/
“The recommended approach for external client Automatic Sign-In when supporting multiple SIP domains is to include a unique Access Edge FQDN for each domain name in the SAN field. This is no longer a requirement (it was in OCS) as it is possible to
create a DNS Service Locator Record (SRV) for each additional SIP domain yet have them all point back to the same original FQDN for the Access Edge service (e.g. sip.mslync.net).
This approach will trigger a security alert in Windows Lync clients which can be accepted by the user, but some other clients and devices are unable to connect when the Automatic Sign-In process returns a pair of SRV and Host (A) records which do not share
the same domain namespace. Thus it is still best practice to define a unique FQDN for each additional SIP domain and include that hostname in the external Edge certificate’s SAN field”.
===================
1. Basically the requirement is to initially provide Lync conferencing services (minus PSTN conferencing) to internal, external, federated and anonymous participants with a view to providing PSTN conferencing and therefore enterprise voice services later.
2. The customer currently supports close to 100 SMTP domains and wants to align their SIP domains with these existing domains. The structure of their business is such that “XXX IT Services” provide the IT infrastructure for a collection of companies who
fall under the XXX umbrella but are very much run as individual entities.
Question:
Would you agree that I’m going to need a SAN for every SIP domain’s access edge FQDN?
Thanks. -
Lync 2013 crashes when double-clicking on contact to send IM...
I have a 64 bit Windows 7 machine. I have Office 2010 and 2013 installed. I am able to successfully run Lync 2013 and login to the Lync Server and see my contacts and their statuses online. However, every time I double-click on a contact name to send
them an IM i get a message saying "Microsoft Lync has stopped working" and Lync shuts down and restarts. When I debug the error using Visual Studio 2010 I get an "Unhandled exception... Access violation" error.
Here is what I know so far... It has to do with some incompatibility with Office 2010, because when I uninstall Office 2010, Lync 2013 starts working properly. (However, I need Office 2010 installed for supporting my clients. <sigh>)
Here's is what I've done so far...
1. Uninstalled Office 2013 = Lync 2013 still crashes.
2. Uninstalled Office 2010 = Lync 2013 works fine now.
3. Reinstalled Office 2013 w/out Office 2010 present = Lync 2013 works fine.
4. Reinstalled Office 2010 followed by Office 2013 = Lync 2013 still crashes.
5. I've also delete the sip_ folder to have Lync recreate it = that doesn't work either.
I have also updated Lync 2013 to the latest version update provided by Microsoft, but nothing seems to help.
My Event Viewer says the following:
Faulting application name: lync.exe, version: 15.0.4675.1000, time stamp: 0x54629b57
Faulting module name: lync.exe, version: 15.0.4675.1000, time stamp: 0x54629b57
Exception code: 0xc0000005
Fault offset: 0x00f50000
Faulting process id: 0x1564
Faulting application start time: 0x01d024b896c56e36
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Report Id: 282d47fc-90ac-11e4-8ed2-14feb598d143
Any help will be greatly appreciated!!!Hi bihtime3,
I understand the inconvenience caused by this issue. I would like to confirm if you have tried the following scenarios.
1. Repairing Office 2013 after installing Office 2010.
2. Installing Office 2010 before installing Office 2013.
Best regards,
Eric -
[Lync 2013] - Desktop Sharing and taking control
Hello,
In Lync 2013 when someone shares his/her screen and I'm taking control of the shared screen I have the following problem:
Everything works fine when I'm in control with other person's desktop, however when the Lync IM/Sharing window looses focus and then the focus is regained by clicking on the shared desktop, all the input is frozen in the Lync IM window.
for example:
I take control of shared screen, do something on the shared desktop, then I open something on my own PC (the Lync window is loosing focus at this moment), then when I click on the shared screen inside Lync IM window to continue controlling the remote desktop
any input to the Lync window is "frozen".
There is some error sound comming everytime I click in the Lync IM window during this time - just as there was some invisible popup that is blocking interaction with parent window
to solve this I have to once again loose focus of Lync IM window and then regain it again.
This is on many machines (Windows 7 64bit / Windows 8.1 Preview 64bit) using Lync 2013 32bit with and without updates
I'm using multiple monitors, but it's the same on a single display - just open Lync IM/Sharing window in one half of the screen and open notepad on other half (don't minimize windows, just switch between them during sharing)
Best RegardsHi Bartek,
Did the issue happen on Windows 7/8 32 bit using Lync 2013 32 bit?
Try Clean Boot to disable all non-Microsoft services and start Lync again:
How to Clean Boot:
http://support.microsoft.com/kb/929135
Since the OS is 64 bit, please remove Lync 2013 32 bit and install Lync 2013 client 64 bit and apply the latest update then test the issue again.
Best Regards,
Eason Huang
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Lync 2013 for iPad & Windows Mobile Sign in Issue
Hi,
I hope someone can help with a very frustrating issue I'm having with Lync 2013 on iOS & Windows Mobile - it won't sign in with an error message saying 'We can't sign you in. Please check your account info and try again'
I know my account info is right as I use it to sign in to the desktop client when working remotely, and it also works fine on an Android client.
The Lync remote connectivity analyser passes all the tests, I can get to the xml file using https://lyncdiscover.domain.org/autodiscover/autodiscoverservice.svc/root from a laptop, but from the iPad it's just a blank screen.
I've tried using auto detect, and entering details manually, but still no luck. I'm completely stumped. I've trawled blogs, form posts etc, but nothing. HELP!!!
Some details - we have a FE server, and an Edge Server, both running Lync 2013 with latest updates. We use nGinX as the RP and that all seems to be fine. It just doesn't want to authenticate me (or anyone else).
See below part of log file from my iPad that shows an error on the FE server.
</SentRequest>
2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x589d0a0 for url - http://lyncdiscover.domain.org/ with persistent id as 7
2014-03-07 08:19:36.200 Lync[1615:74c6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url http://lyncdiscover.domain.org/. Sending over direct connection.
2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO TRANSPORT CHttpStreamPool.cpp/556:Not setting TLS as the url(http://lyncdiscover.domain.org/) is not https
2014-03-07 08:19:36.205 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.595 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true responseHeadersHandle = 58b1930
2014-03-07 08:19:36.596 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 200 for request UcwaAutoDiscoveryRequest
2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58812c0 for release.
2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
2014-03-07 08:19:36.598 Lync[1615:74c6000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET https://lyncdiscover.domain.org/?sipuri=sip:[email protected]
Request Id: 0x11d4988
HttpHeader:Cache-Control no-cache
HttpHeader:Connection keep-alive
HttpHeader:Content-Length 1025
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Fri, 07 Mar 2014 08:19:34 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server nginx/1.4.1
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
HttpHeader:X-Powered-By ASP.NET
Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link
token="Domain" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.org" /><Link token="User" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.org"
/><Link token="Self" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.org" /><Link token="OAuth" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.org"
/><Link token="External/XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ly13webpool.ad.domain.org/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2014-03-07 08:19:36.599 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/119:location value is external
2014-03-07 08:19:36.600 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.601 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x11d4988)
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org,
status = S_OK (S0-0-0)
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x11d4988): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x1124488
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling request: 0x1124488
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/163:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.domain.org/, Hops = 1, status = W_Cancelled (W0-0-6)
2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
2014-03-07 08:19:36.605 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled
(W0-0-6)
2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x589d0a0 for release.
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (ad) username (ab00wk) password.empty() (0) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(1)
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/131:Added Request() to Request Processor queue
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CAuthenticationResolver.cpp/108:Waiting on Meta Data from https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.607 Lync[1615:6081000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request() to Request Processor
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x11e6bf8)
2014-03-07 08:19:36.608 Lync[1615:6081000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!
2014-03-07 08:19:36.608 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1194:Submitting Authenticated AutoDiscovery request to https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.609 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
Request Id: 0x1124488
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2014-03-07 08:19:36.609 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1688:Ignoring GetUserUrlOperation event as current state is 6
2014-03-07 08:19:36.610 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1690:Request url was http://lyncdiscover.domain.org/?sipuri=sip:[email protected]
2014-03-07 08:19:36.610 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x58bf6c0 for url - https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user with persistent id as 15
2014-03-07 08:19:36.610 Lync[1615:6081000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org. Sending over
direct connection.
2014-03-07 08:19:36.941 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (0x%u0x104bc00)isHeadersAvailable = true responseHeadersHandle = 58b6bd0
2014-03-07 08:19:36.942 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 401 for request 0x%u0x104bc00
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/718:Not send authenticating request(0x%u0x104bc00). isAuthObjectValid - 0, areCredentialsValid - 0, resendRequestCounter - 1
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58bf6c0 for release.
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x0
2014-03-07 08:19:36.944 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
Request Id: 0x1124488
HttpHeader:Cache-Control no-cache
HttpHeader:Connection keep-alive
HttpHeader:Content-Length 1293
HttpHeader:Content-Type text/html
HttpHeader:Date Fri, 07 Mar 2014 08:19:35 GMT
HttpHeader:Server nginx/1.4.1
HttpHeader:StatusCode 401
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
HttpHeader:X-MS-WebTicketSupported cwt,saml
HttpHeader:X-MS-WebTicketURL https://extwebsvc01.domain.org/WebTicket/WebTicketService.svc
HttpHeader:X-Powered-By ASP.NET
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>401 - Unauthorized: Access is denied due to invalid credentials.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
If you need any further info, please let me know.
Thanks in advance
AronHi,
Did the sip address name match with User Principle Name?
If not, when you enter the login information please also populate the Username filed using the format domainusername and test again.
Here is a blog may help you, it is for Lync server 2010 but similar for Lync server 2013:
http://blogs.perficient.com/microsoft/2011/12/lync-mobility-understanding-sip-sign-in-address-vs-user-principle-name-upn/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Hi,
We've got a problem with Lync 2013 client for andriod unable to connect to our on prem Lync 2013 deployment.
Windows Phone clients can connect without any problems, Lync diagnostic tool doesn't throw any significant errors, PC clients are working fine as well. Below you will find part of a connection log from Lync 2013 client on one of our android phones:
-19 00:50:24.198 4048 4048 I LyncPerformance: PerfBegin|2-12:Signin - Started|1413672624207
10-19 00:50:24.358 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/1824:Initialized the sign in BRB logger
10-19 00:50:24.358 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
10-19 00:50:24.368 4048 4048 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 7 out-of-sync components took 7ms
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.368 4048 4048 I AndroidOperationQueue: CancelSync Started
10-19 00:50:24.368 4048 4048 I AndroidOperationQueue: No operations pending
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
10-19 00:50:24.368 4048 4048 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
10-19 00:50:24.558 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 195ms
10-19 00:50:24.598 4048 4048 I AndroidOperationQueue: CancelSync Started
10-19 00:50:24.598 4048 4048 I AndroidOperationQueue: No operations pending
10-19 00:50:24.608 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 4 out-of-sync Object Models took 7ms
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 0 out-of-sync Object Models took 0ms
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 37c7c324-637d-4991-9eb3-0ff64460f41c
10-19 00:50:24.628 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/897:Impersonalized the Object Model
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cconfiguration.cpp/1279:CConfiguration::deserialize() called
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/434:SignIn. signInAsUserState=2, actualState=0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/1234:Updating URLs. For Ucwa: discoveredFqdn=, applicationsRelativeUrl=, configuredInternal=https://lyncdiscover.domain.com, configuredExternal=https://lyncdiscover.domain.com,
loc=0, auto-discovery=0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/674:Sending AutoDiscovery request (in sign-in sequence)
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2142:suspensionState = 2
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2118:adIsEnabled = 0, sipUri = sip:[email protected], m_internalADUrlInput = https://lyncdiscover.domain.comm_externalADUrlInput = https://lyncdiscover.domain.com
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1017:Discover UCWA urls from https://lyncdiscover.domain.com & https://lyncdiscover.domain.com for sip:[email protected]
10-19 00:50:24.638 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1121:Starting Auto Discovery with urls https://lyncdiscover.domain.com?sipuri=sip:[email protected] and https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.638 4048 4048 V HttpConnection: get native 1378331608 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(4)
10-19 00:50:24.648 4048 4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
10-19 00:50:24.648 4048 4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
10-19 00:50:24.648 4048 4048 I LYNC : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : Request Id: 0x52134210
10-19 00:50:24.648 4048 4048 I LYNC : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
10-19 00:50:24.648 4048 4048 I LYNC :
10-19 00:50:24.648 4048 4048 I LYNC :
10-19 00:50:24.648 4048 4048 I LYNC : </SentRequest>
10-19 00:50:24.648 4048 4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4202 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4202 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
10-19 00:50:24.648 4048 4202 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is 1
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x52134210)
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1171:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=1
10-19 00:50:24.658 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/1858:CUcwaAppSession::signIn() succeeded
10-19 00:50:24.678 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.678 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.688 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.688 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.818 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.818 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.828 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.828 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.878 4048 4202 D HttpEngine: Resolved addr : localhost
10-19 00:50:24.888 4048 4202 E HttpConnection: java.lang.NullPointerException
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
10-19 00:50:24.888 4048 4202 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
10-19 00:50:24.978 4048 4048 I UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.098 4048 4048 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:25.108 4048 4048 I LYNC : INFO APPLICATION .\cewsattachmentmanager.cpp/196:Scheduling cleanup run in 86400sec
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (corp) username (test) password.empty() (0) certificate.isValid()
(0) privateKey.empty() (1) compatibleServiceIds(1)
10-19 00:50:25.108 4048 4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
10-19 00:50:25.108 4048 4048 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
10-19 00:50:25.108 4048 4048 V HttpConnection: get native 1370056832 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(4)
10-19 00:50:25.108 4048 4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
10-19 00:50:25.108 4048 4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
10-19 00:50:25.108 4048 4048 I LYNC : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4048 I LYNC : Request Id: 0x52134210
10-19 00:50:25.108 4048 4048 I LYNC : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
10-19 00:50:25.108 4048 4048 I LYNC :
10-19 00:50:25.108 4048 4048 I LYNC :
10-19 00:50:25.108 4048 4048 I LYNC : </SentRequest>
10-19 00:50:25.108 4048 4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4198 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4198 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
10-19 00:50:25.108 4048 4198 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is 1
10-19 00:50:25.178 4048 4051 D dalvikvm: GC_CONCURRENT freed 313K, 10% free 7311K/8071K, paused 8ms+6ms, total 46ms
10-19 00:50:25.368 4048 4198 D HttpEngine: Resolved addr : localhost
10-19 00:50:25.368 4048 4198 E HttpConnection: java.lang.NullPointerException
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
10-19 00:50:25.368 4048 4198 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
10-19 00:50:25.398 4048 4048 D SigninActivity: onPause()
10-19 00:50:25.438 4048 4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
10-19 00:50:25.438 4048 4048 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x52134210)
10-19 00:50:25.448 4048 4048 I loadLabel: ComponentInfo.java loadLabel
10-19 00:50:25.448 4048 4048 I loadLabel: ComponentInfo packageName iscom.microsoft.office.lync15
10-19 00:50:25.448 4048 4048 D SigningInActivity: onCreate()
10-19 00:50:25.448 4048 4048 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.458 4048 4048 W AccessibilityViewFactory: Failed to find class for view RelativeLayout
10-19 00:50:25.478 4048 4048 D SigningInActivity: onStart()
10-19 00:50:25.478 4048 4048 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.478 4048 4048 D SigningInActivity: onResume()
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1305:Received autodiscovery response with status E_ConnectionError (E2-2-1)
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1319:Ignoring request of type 1 as current state is 8
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1321:Request url was https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x52134210): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError);
Done with req.; Stopping resend timer
10-19 00:50:26.178 4048 4048 D SigninActivity: onStop()
10-19 00:50:26.178 4048 4048 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:26.178 4048 4048 D SigninActivity: onDestroy()
10-19 00:50:26.178 4048 4048 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:37.878 4048 4048 I Choreographer: Skipped 73 frames! The application may be doing too much work on its main thread.
Any help would be greatly appreciated.
Best,
MarcinHi,
Server is up to date and accessible from ALL clients apart of Android one.
Reflashed phone with latest Android 4, reinstalled Lync 2013 and at first login attempt I got (with server autodiscover ON):
11-06 16:37:44.699 2387 2387 V HttpConnection: post request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
11-06 16:37:44.699 2387 2484 V HttpConnection: send request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
11-06 16:37:44.699 2387 2484 V HttpEngine: Executing request with https://lyncdiscover.domain.com/?sipuri=sip:[email protected] Connection pool count is 1
11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E_ClientVersionBlocked (E2-3-30), url = http://lyncdiscover.domain.com/
11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ClientVersionBlocked (E2-3-30)
11-06 16:37:44.889 2387 2484 D HttpEngine: Resolved addr : localhost
11-06 16:37:44.929 2387 2484 E HttpConnection: java.lang.NullPointerException
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
11-06 16:37:44.929 2387 2484 V HttpConnection: got Response: https://lyncdiscover.domain.com/?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@42613ed8
11-06 16:37:45.219 2387 2387 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
11-06 16:37:45.219 2387 2387 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x51d45b00)
11-06 16:37:45.239 2387 2388 D dalvikvm: GC_CONCURRENT freed 335K, 7% free 7367K/7879K, paused 32ms+263ms, total 343ms
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
11-06 16:37:45.249 2387 2387 E LYNC : ERROR APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/325:Request failed. Error - E_ConnectionError (E2-2-1)
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ConnectionError (E2-2-1)
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x51d45b00): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1263:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
11-06 16:37:45.269 2387 2387 D AlertItemSource: AlertEvent: action=Add, category=CategoryApplication, type=AutoDiscoveryAlert, errorCode=E_ConnectionError, hasAction=false, isGlobal=false
What's quite strange opening https://lyncdiscover.domain.com/?sipuri=sip:[email protected] in normal browser (IE or Firefox) gives me:
<resource rel="root" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.com">
<link rel="user" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.com"/>
<link rel="xframe" href="https://lync1.domain.com/Autodiscover/XFrame/XFrame.html"/></resource>
which is correct by the look of it. Lync Connectivity Analyzer for Mobile Lync 2013 Client doesn't indicate any problems apart of inaccessible http://lyncdiscover.domain.com part (it's not redirected - we are using only https traffic):
[06/11/2014 17:13:21] [SUCCESS] Successfully created the UCWA service
[06/11/2014 17:13:21] [SUMMARY] Completed tests for Mobility (UCWA) service
[06/11/2014 17:13:21] [DEBUG] None, AutoInternalDNSFail, AutoInternalSecureD, AutoInternalUnsecureD, AutoExternalUnsecureD, ManualDNSFail, ManualSecureD, ManualUnsecureD, AuthBrokerInternalLMXCheckGET, AuthBrokerInternalLMXCheckPOST, AuthBrokerExternalLMXCheckGET, AuthBrokerExternalLMXCheckPOST, MobilityMCXInternalLMXCheckGET, MobilityMCXInternalLMXCheckPOST, MobilityMCXExternalLMXCheckGET, MobilityMCXExternalLMXCheckPOST, LMXSIPServerInternalDNS, LMXSIPServerExternalDNS, MobilityUCWAInternalCheckPOST
[06/11/2014 17:13:21] [SUMMARY]
[06/11/2014 17:13:21] [SUMMARY_SUCCESS]
Your deployment meets the minimum requirements for Lync Mobile 2013 App.
Any help would be greatly appreciated.
Best,
Marcin -
side question: why no Lync 2013 dedicated forum in the options? not even in Office (365)?
We have several computers where the Lync 2013 goes to "not responding" every time you try to do something but also when you leave it alone (only program running according to task manager - just to check it is not crashing ...).
The first computers presenting the symptoms were Dell Precision M4500 laptops (8GB RAM) upgraded to Windows 8.1 several month before the issue started.
Lync started crashing on computer A in the days following a series of updates done on May 28th. Computer B (same hardware, same age) had been offline for a while, was updated on June 13th and Lync started crashing as well.
First suspect: one of the updates common to both computers at the time of the crash
- kb2768005 security update for MS Office 2013
- kb2878316 security update for MS Office 2013
- kb2768016 update for MS Office 2013
- kb2880462 update for MS Office 2013
- kb2726952 update for MS Publisher 2013
- kb2817301 update for MS Visio 2013
- kb2920189 security update fo MS Windows
- kb2926765 security update for MS Windows
- kb2931366 security update for MS Windows
- kb2956575 update for MS Windows
- kb2962140 update for MS Windows
- kb2965065 update for MS Windows
All "suspect" updates have been uninstalled one at a time except for kb2920189 "required by your computer, cannot be uninstalled (windows update standalone updater)" - no improvement
Suspect number two: Bluetooth >> try running Lync with the bluetooth off (and also the wi-fi off) - no improvement
Supsect number three: graphical adapter because the only error in event viewer is related to nvvsvc.exe >> update the driver software of NVIDIA Quadro FX880M - no improvement
At this point, Lync crashes also on computer C (Dell Precision M4400 laptop - 4GB RAM - NVIDIA Quadro FX1700M - no bluetooth).
Deleting the Outlook Profile, launching a repair of Office 2013 and restarting the computer makes no difference.
Tests all done with same user (working fine on other computers).
Any ideas ? THXThere are almost always a driver issue, but they're not always easy to fix. I'll often remove the brand-name drivers and let native Windows drivers take over to see if I can make it go away before trying to find the culprit.
You're on the right track though. Rather than uninstall, see if you can a similar model and update it until you can break it.
Also, this is the matching Lync 2013 forum you were looking for:
http://social.technet.microsoft.com/Forums/lync/en-US/home?forum=lyncprofile
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications -
Some Users cannot login via Lync 2013 windows client
Hi,
I have a Lync 2013 FrontEnd server, DB server and Edge Server.
Since last noon we are facing a mysterious issue. Its as below.
( I have just entered into Lync administration)
User A and User B, both were able to login to lync till yesteday noon on their individual PC, any PC or mobile (windows, android, mac) with any version of Lync client, inside and outside the organization.
Last noon User A reported that he is facing an issue that whenever he logs in to lync 2013 client he is automatically logged off in 2 to 3 seconds. Then again logs in automatically and again loggs off in 2-3 seconds. and thats all is happening again and
again. The message he is is getting after he is logged off is "The connection to the server was lost
. Reconnecting. Current calls may continue, but with reduced functionality".
But at the same time he was able to login from other computer and his mobile device. At the same time, User B is not facing any issue on his machine.
Then User A tried to login from the User B's computer and there also he faced same issue. Then i asked User B to login on computer of User A and what i see is User B is able to login on User A's computer.
What is concluded from the observation is, User A cannot login from lync client 2013 from any computer inside and outside of my network and can login from any other client/version/platform inside or outside of my network.
What i checked for is Client Version Policy of User A and User B, but both are same (Automatic). Below is my client version policy and i am using client version 15.0.4605.1000
In Sing In Logs. (By Right click on system tray icon of lync) i got below information.
Error-1
In Windows 8, event viewer i am getting only Event ID 1 or 12 which says, "
The description for Event ID 12 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Lync
Thanks, Rishi Pandit.The issue has been resolved by removing an entry from "Trusted Application Server". This application server was being used for Polycom VC infrastructure integration with Lync.
As per Task 4 section in
Polycom and Lync Integration Documentation we have to use below-
http://support.polycom.com/global/documents/support/strategic_partner_solutions/Polycom_UC_Microsoft_Deployment_W8.pdf
Use the New-CsStaticRoute command to set up a static route for the RealPresence
Collaboration Server system.
$route = New-CsStaticRoute -TLSRoute -destination rmx.corp.local
-port 5061 -matchuri sipdomain.com -usedefaultcertificate $true
where rmx.corp.local is the FQDN of the RealPresence Collaboration Server SIP signaling
domain and sipdomain.com is the name of the Trusted Application Pool you created.
but this was wrong.
we used sip.domain.com and issue got resolved. Polycom forgot one (.) dot between sip and domain.com which ruined us.
Thanks.
Thanks, Rishi Pandit.
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