Game installed but won't load

I installed horse racing fantasy 3 and after installation I click on the icon and it opens and it says "loading" but nothing happens. The support for the game says its on my end i turned off firewalls and it still didnt work. I have dv6.1355dx someone please help me!!

Patriots, welcome to the forum.
I suggest uninstalling the game using Revo Uninstaller. I always use the Advanced option. This will clean the hard drive, as well as, the Registry. Then, reinstall it. After this has been done, you can find any patches for the game and install them. This is the first thing that I do when I install a new game. I haven't installed many games that worked perfectly untill all of the patches were installed.
Please let us know if this solves your problem or not.
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