Game not working

I purchased Diner Dash 5 from the Mac App store late last year. It was working fine for awhile but now every time I try to open it, it quits unexpectedly and sends a report to apple. I've tried deleting and reinstalling but nothing helps. I've contacted iTunes store who told me to contact the developer for assistance. They just emailed me back and said they no longer supported their Mac/PC games. So I'm hoping that someone can help me from here. Below is a portion of the report that it gives me after it shuts down. If more is needed let me know.
Thanks.
Process:         Diner Dash 5 - BOOM [2083]
Path:            /Applications/Diner Dash 5 - BOOM.app/Contents/MacOS/Diner Dash 5 - BOOM
Identifier:      com.playfirst.mac.DinerDash5
Version:         1.2 (1.0.306)
App Item ID:     406226160
App External ID: 3356081
Code Type:       X86 (Native)
Parent Process: launchd [660]
User ID:
Date/Time:       2013-09-18 14:31:47.513 -0400
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          10701 sec
Crashes Since Last Report:           3268
Per-App Interval Since Last Report: 11 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      BD049A11-3BBC-CF07-0D5B-93C0D81F1850
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000e0516e52
VM Regions Near 0xe0516e52:
    CG shared images       00000000c15e6000-00000000c15ee000 [   32K] r--/r-- SM=SHM
-->
    Submap                 00000000ffff0000-00000000ffff1000          r--/r-- process-only submap
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib                       0x97a9e979 memmove$VARIANT$sse3x + 1819
1   com.playfirst.mac.DinerDash5            0x002295f6 c4_Column::FetchBytes(long, int, c4_Bytes&, bool) + 118
2   com.playfirst.mac.DinerDash5            0x0022c182 c4_FormatS::Get(int, int&) + 162
3   com.playfirst.mac.DinerDash5            0x0022e5a4 c4_Handler::GetBytes(int, c4_Bytes&, bool) + 36
4   com.playfirst.mac.DinerDash5            0x0023778b c4_Sequence::Get(int, int, c4_Bytes&) + 75
5   com.playfirst.mac.DinerDash5            0x002363e0 c4_View::GetItem(int, int, c4_Bytes&) const + 80
6   com.playfirst.mac.DinerDash5            0x00232e14 c4_BlockedViewer::GetItem(int, int, c4_Bytes&) + 68
7   com.playfirst.mac.DinerDash5            0x00229af8 c4_CustomHandler::Get(int, int&) + 72
8   com.playfirst.mac.DinerDash5            0x0022ea4e c4_Handler::Compare(int, c4_Bytes const&) + 94
9   com.playfirst.mac.DinerDash5            0x002375c3 c4_Sequence::Compare(int, c4_Cursor) const + 195
10 com.playfirst.mac.DinerDash5            0x002361aa c4_View::Search(c4_RowRef const&) const + 90
11 com.playfirst.mac.DinerDash5            0x00232607 c4_OrderedViewer::Lookup(c4_Cursor, int&) + 167
12 com.playfirst.mac.DinerDash5            0x002297a4 c4_CustomSeq::RestrictSearch(c4_Cursor, int&, int&) + 52
13 com.playfirst.mac.DinerDash5            0x0023686d c4_View::Find(c4_RowRef const&, int) const + 157
14 com.playfirst.mac.DinerDash5            0x0023921a TPrefsDB::GetStr(str, str, int) + 618
15 com.playfirst.mac.DinerDash5            0x000292b1 TSettings::ModifyUsersForVersion() + 317
16 com.playfirst.mac.DinerDash5            0x0002c8f7 TSettings::InitGameToSettings() + 53
17 com.playfirst.mac.DinerDash5            0x000785a2 Main(TPlatform*, char const*) + 1634
18 com.playfirst.mac.DinerDash5            0x002106d2 (anonymous namespace)::MainEventLoop(__EventLoopTimer*, void*) + 50
19 com.apple.HIToolbox                     0x992b535c TimerVector + 22
20 com.apple.CoreFoundation                0x900a4406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

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After months of playing games with Steam, the last few with that long command to load the libs, it is not working for me anymore (the games, Steam works). Last time I played was yesterday, less than 24h hours ago.
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Which is strange, because I always thought it was 32b, so it may be new.
When I want to play a game, in my case Dota2, it says it cannot find the opengl entry point. Video card unsupported or update drivers.
What follows is the error I am getting:
Game update: AppID 570 "Dota 2", ProcID 5311, IP 0.0.0.0:0
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 5313 != 5312, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
libGL error: dlopen /usr/lib32/xorg/modules/dri/radeonsi_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: radeonsi_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: radeonsi
libGL error: dlopen /usr/lib32/xorg/modules/dri/swrast_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
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Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
WARNING: setlocale('en_US.UTF-8') failed, using locale:'C'. International characters may not work.
SDL video target is 'x11'
SDL failed to create GL compatibility profile (whichProfile=0!
Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
Game removed: AppID 570 "Dota 2", ProcID 5311
Game update: AppID 570 "Dota 2", ProcID 5520, IP 0.0.0.0:0
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 5522 != 5521, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
libGL error: dlopen /usr/lib32/xorg/modules/dri/radeonsi_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: radeonsi_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: radeonsi
libGL error: dlopen /usr/lib32/xorg/modules/dri/swrast_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
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Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
WARNING: setlocale('en_US.UTF-8') failed, using locale:'C'. International characters may not work.
SDL video target is 'x11'
SDL failed to create GL compatibility profile (whichProfile=0!
Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
Game removed: AppID 570 "Dota 2", ProcID 5520
ExecCommandLine: "/home/juanma/.local/share/Steam/ubuntu12_32/steam -foreground"
Generating new string page texture 321: 256x256, total string texture memory is 458.75 KB
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ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 5800 != 5799, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
libGL error: dlopen /usr/lib32/xorg/modules/dri/radeonsi_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: radeonsi_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: radeonsi
libGL error: dlopen /usr/lib32/xorg/modules/dri/swrast_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
PROBLEM: You appear to have OpenGL 1.4.0, but we need at least 2.0.0!
Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
WARNING: setlocale('en_US.UTF-8') failed, using locale:'C'. International characters may not work.
SDL video target is 'x11'
SDL failed to create GL compatibility profile (whichProfile=0!
Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
Game removed: AppID 570 "Dota 2", ProcID 5798
Game update: AppID 570 "Dota 2", ProcID 5973, IP 0.0.0.0:0
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
pid 5975 != 5974, skipping destruction (fork without exec?)
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/juanma/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
libGL error: dlopen /usr/lib32/xorg/modules/dri/radeonsi_dri.so failed (/home/juanma/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /usr/lib32/libLLVM-3.4.so))
libGL error: unable to load driver: radeonsi_dri.so
libGL error: driver pointer missing
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libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
PROBLEM: You appear to have OpenGL 1.4.0, but we need at least 2.0.0!
Could not find required OpenGL entry point 'glGetError'! Either your video card is unsupported, or your OpenGL driver needs to be updated.
It seems I won't be able to play today
As you can see I am using the open source drivers, and I have an ATI HD 7770
Last edited by joanmanel (2014-08-16 16:24:47)

STUART wrote:Have you tried removing the root Steam Runtime versions of those core libraries?
rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libstdc++.so.6
rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/lib/i386-linux-gnu/libgcc_s.so.1
rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libgcc_s.so.1
rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/usr/lib/x86_64-linux-gnu/libstdc++.so.6
rm ~/.local/share/Steam/ubuntu12_32/steam-runtime/i386/usr/lib/i386-linux-gnu/libxcb.so.1
Worked for me, thanks. I had already removed at least some libs in the past, I guess a recent update either restored them or cause a new incompatiblity.

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