Gamers Club $10 Reward for Pre-order

I'm curious as to the reason why Wii U and 3DS game preorders are not eligible for the $10 Gamers Club Reward. Kinda sucks that only some Gamers Club members can take advantage of these types of promotions.

Hello aschettler,
As an owner of both the Wii U, as well as the Nintendo 3DS, I have to agree with you here on it being a bummer that Nintendo Wii U and 3DS games aren’t generally included in the $10 Gamers Club rewards. There are many great benefits of Gamers Club, as well as Gamers Club Unlocked, and it’s completely understandable that you’d want those to extend to the gaming systems you play and enjoy!
In visiting the links that enuf has shared, you’ll see that you’re definitely not the first person who’s asked for this. By voting on the IdeaX links provided above, you can help add your opinion and show that there is a demand for this. However, I can’t say for certain if this will change in the future. It’d sure be nice to see, though!
We greatly appreciate your feedback and please let us know if you have any other questions or concerns.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
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$10 in rewards for pre-ordering Shadow of Mordor?

On 9/12/14, I pre-ordered Shadow of Mordor for PS4. I picked it up on release day and it's been four days and I haven't seen the points show up on my account. I understand that it takes up to 15 days for them to post but when I look up my pre-order I don't even have the 500 points pending. I pre-ordered Destiny with the same offer and that at least showed that the points are pending. Will the site update with "Victory is Pre-Ordered" listing? I just want to make sure that I get the points for the purchase.

Hi hollywoodhags.
I pulled up your account history using the email address you registered with the forum, and I do see that you pre-ordered Middle-earth: Shadows of Mordor on BestBuy.com. It is common for bonus points to not appear as pending; however, they should officially post to your My Best Buy™ account within about 20 days if you qualify. Based on the "Get $10" offer details and from what I can see, your pre-order should qualify for the 500 bonus points.
With that all being said, if you do not see those bonus points post to your account within 20 days, then please send me a private message and I will see what I can do to help. You can send a private message by clicking on the blue button in my signature.
Enjoy your new game, and let us know if you have any other questions!
Derek|Social Media Specialist | Best Buy® Corporate
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Will BestBuy offer Toukiden: Kiwami for Pre-order?

Will Toukiden: Kiwami be available for pre-order on bestbuy? The game is scheduled to be released on PS4 and Vita on March 31, 2015. Please note that Gamestop and Amazon are currently taking preorders for this title.

Hello MonsterHunter,
To hear you've had such poor experiences lately, including issues purchasing a Gamers Club Unlocked membership and pre-ordering other games, that you've only chosen to shop with us to use your Gamers Club Unlocked membership is greatly discouraging. Hopefully I will be able to provide some clarification on why you had such troubles pre-ordering Toukiden: Kiwami in store.
Presently, it appears that this title is only available for pre-order with ship to home. That being said, this would not be able to be pre-ordered in store, or online for store pickup. I sincerely apologize if this circumstance was not brought to your attention sooner, and apologize for any frustration or inconvenience this may cause.
Please let me know if you should have any other questions!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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Destiny - $10 Reward Certificate for Pre-order and Purchase

So as the title states, according to BB's promotion,anyone that pre-orders the Destiny game and purchases it, gets a $10 reward certificate.
I was one of the lucky few that actually pre-ordered the Destiny Limited Edition and did not have it get cancelled due to limited suppy. Regardless, why doesn't the Destiny Limited Edition have the special offer for the $10 reward certificate for pre-order and purchase? I am hoping this is just an oversite.
Promo Link
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Hi JBROWN52,
Congratulations on securing a copy of the Limited Edition of Destiny!
I wanted to jump in and reiterate what enuf has said. The $10 Reward Certificate bonus should be credited to your My Best Buy account within 20 days after you receive your copy of Destiny, whether it be picked up in-store or shipped to you. If for any reason you don’t see the points after this time has elapsed, please create a post letting us know and we’ll be more than happy to help out.
Let us know if you have any other questions and thanks for pre-ordering Destiny at Best Buy.
Cheers,
Brian|Senior Social Media Specialist | Best Buy® Corporate
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New Nintendo 3DS XL Consoles available for pre-order at Best Buy! Did someone say "Majora's Mask"?

I’m personally very excited to announce that Best Buy has now listed three New Nintendo 3DS XL consoles for pre-order on BestBuy.com! Now, you’ll not only be able to enjoy your favorite Nintendo 3DS games on the go, but you’ll be able to utilize your beloved amiibo figures as well with the added NFC capabilities. This is just one of the new features of Nintendo’s new 3DS XL consoles.
Here’s the most exciting part, in my opinion. Aside from a red and black option for the new 3DS XL consoles, Nintendo will also be releasing a Limited Edition Legend of Zelda: Majora's Mask 3DS XL! As a long-time fan of the Zelda series, I’ve been waiting for Majora’s Mask to come to Nintendo’s handheld systems and now, everyone will be able to enjoy not only the game itself, but a 3DS XL console made specifically for it!
Here are the links to each of the new Nintendo 3DS XL Consoles on BestBuy.com:
Legend of Zelda: Majora's Mask Limited Edition 3DS XL Console >
New Nintendo 3DS XL Console – Black >
New Nintendo 3DS XL Console – Red >
The new consoles will release on Friday, February 13th, so head over to BestBuy.com via the links above to procure your pre-orders!
Brian|Senior Social Media Specialist | Best Buy® Corporate
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I was able to place an order for the new 3DS XL MM Edition via bestbuy.com. My order shows processing so all seems well. My question is in regards to when this will ship? I usually use amazon.com for online preorders as they are shipped so that they arrive on release day. Is this the same with bestbuy.com? If not, would it be possible to switch to in-store pickup so that I can get the item on release day? Thanks.

Can i use bestbuy 10.00 rewards towards pre order games?

i know at the store i cant use it towards pre order til i go pick it up and use it there but can i use the 10.00 right way for pre ordering and ship it to the house?

Hello Tony2k,
We're always happy to have you pre-ordering your games at Best Buy! Thanks for being a My Best Buy member. I can answer your question for you today.
As you mentioned, pre-orders can't be placed with My Best Buy certificates in-store. However, if you would like to place an order on BestBuy.com for in-store pickup, then you can submit the certificate as payment ahead of the game's release.
Certificates traditionally have a 60 day expiration period so it is important that you check that when you receive your email notification of a certificate being issued so you don't let them go unspent.
Thank you for writing in. Please let me know if you have additional questions.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
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Slipknots All Hope Is Gone album not avaliable for pre order in Australia

I have recently gone onto the iTunes store to pre order the new Slipknot album All Hope Is Gone. I was dissapointed to find that it was not avaliable for pre order in the Australian iTunes store. Does anyone know if it will become avaliable for pre order before its release or can i pre order it from the American store?

Does anyone know if it will become avaliable for pre order before its release or can i pre order it from the American store?
I doubt anyone here will know before such time as Apple posts it on the iTunes Store, should that occur. Apple is often unable to negotiate rights to pre-release content on all countries, so it may well not be avaiable for pre-purchase.
As to ordering from the US iTunes Store, no, you can't, not unless you have a US credit card (issued in the US and with a billing address there).

What time is the iPhone 6 available for pre-order in Spain?

What time is the iPhone 6 available for pre-order in Spain?

mcnof wrote:
I bet someone knows...
So? You might be in for a long wait before they tell you.

Am I Paying for Pre-order + Songs that were Already Included in Pre-order?

I pre-ordered an album (hollywood undead day of the dead deluxe edition) but when I tried to download the songs they released prior to the album release date such as live forever and disease it wouldn't let me kept giving me an error so I pressed on the $1.29 for the song and was then able to download but it is a seperate charge for these 2 from my pre-order so the question is am I paying $13.99 for pre-order and the $2.58 for the other songs? It may not be much but i'm in college and every cent counts!

Thank you for the reply most people saw this question and probably face palmed because it does sound kind of stupid so thank you for replying! I assume the 3.87+ the 5.29 I have already paid for the pre-order would be subtracted from the 13.99? As you said with the 3.87. Leaving me with a bill of $4.83.

When will Store be getting more HTC EVO 4g LTEs for pre orders?

I pre oreder my phone one 5/12/12 at my local store on Thursday they received 4 phone in for pre orders and I was the 5th pre order.
Does any one know when stores will be getting more phones?
Can I cancel my pre order and return my gift card if it does not come in the next couple days?
I have been patient but starting to get irritated due to the lack of information.

Don't cancel! Saturday is your day (if you didn't get today!!)

Will i receive Iphone 6 on Sept 19 for pre-order

How will I receive Iphone 6 on Sept 19 for pre-order at the store or delivery

To echo the above users, you can pre-order the iPhone 6/6+ on Sept 12 at 12:01am PST. I'm assuming it's PST because that's the time zone for Cupertino (Apple headquarters).
I know a few years back when I pre-ordered the iPhone 4, pre-order date was Feb 2, I received my phone Feb 5 at my friend's home*, and it wasn't available in stores for retail until Feb 10, so there is always a possibility that you will receive your phone BEFORE Sept 19th if you pre-order on the 12th, however that isn't a guarantee.
If you do not pre-order the iPhone 6/6+, it will be available in stores with limited quantity on Sept 19th.
* You do not necessarily have to have it delivered to the billing address of the account; you can have it delivered anywhere you'd like. I'm not sure if you can have it shipped to store for pick-up; that doesn't seem likely. Pre-order packages are shipped free and must be signed for in order to be received (for security purposes).
http://www.pinterest.com/pin/create/extension/

Destiny DLC shader for pre order of advanced warfare.

I see a few people receiving this from best buy for pre ordering advanced warfare. I received a pre order as a gift how can I take advantage of the blacksmith shaders? Do you need a receipt number or something. Thanks

Hi RayMustachio & VinceG,
Thanks for reserving and purchasing your copies of Call of Duty: Advanced Warfare with us! I hope you're both enjoying the game so far.
It's my understanding that Blacksmith Shader redemption codes should have been sent to all eligible customers as of yesterday morning. If you still haven't received yours though, then you'll want to send a message to our Gaming-BBY inbox that contains the following information:
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
Please ensure you provide all of this information to Gaming Support for the fastest service. Armed with that information, our gaming team will be able to quickly assess the situation and provide you with a resolution.
Aaron|Social Media Specialist | Best Buy® Corporate
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Alice: Madness Returns NOT available for pre-order?

My local Best Buy doesn't have Alice: Madness Returns available for pre-order. So I checked online, and it's not available online for pre-order either, for any of the consoles or PC. Do you intend to sell the game in your stores or even offer a pre-order for it?

If you still have this issue, please respond back since it's been several days. On bestbuy.com there is an icon to check local stores for the inventory. Worse case, you can always contact your local store to see when they might be getting it on the self. Some items do not display as in inventory due to returns/displays/glitches and they MAY have it in stock.
Hope this helps!
- Disclaimer: While Agent Bender is currently employed at GeekSquad, ALL posts made by Agent Bender are her personal opinions, and do not reflect the opinions or policies of Best Buy or GeekSquad. -

Reward Points for pre-order $?

I pre-ordered Sunset Overdrive the day before release and also started a new GCU membership either before or after that transaction. I placed $5 on the game since the 20% discount for GCU wouldn't apply to until pick up so I couldn't accurately pay off the game as part of my pre-order.
Upon picking up my copy I received the $5 off the post 20% discount (and an additional $2.50 came off from an old BB store credit I had). My final for the game itself was $40.46. There were a few other items on the receipt that granted some points toward my next gift card but if you add the total for my entire receipt that was paid out (not uncliding the store credit. Instead of receiving $45.25 worth of points I received just the $40 worth of points and my original pre-order purchase it reflecting zero points earned. Both transactions are reading as Pending still so I'm not sure if that's the problem or what. I'm concerned that if I had paid $40 worth of pre-order and my final pickup out of pocket cost was like $1-2 would I only have received $2 worth of points? If so I'll never spend more than $5 for a pre-order and the victory pre-order $10 credit you want to lure us in with turns out to be $5 only.
Just curious to if the pre-order value (when actual cash and not a trade in or trade credit) will count for points after all the transactions go from pending to final.
Solved!
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Hello Laronvas,
Enuf is correct on both counts: it typically takes 15-20 days for points to post, and no points are earned for portions of purchases paid for using gift cards, store credit or reward certificates as payment. For full details though you may want to check out our My Best Buy program FAQ, available here.
Thanks for reserving and purchasing your copy of Sunset Overdrive with us!
Aaron|Social Media Specialist | Best Buy® Corporate
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Does Bloodbourne get $10 in reward certificate for pre order?

Will it get the $10 bonus I cant find a list of eligible games?

Hello ChrisM03,
Bloodborne is one of the first titles this year that I’m absolutely stoked about. I’m very eager for its release and I can understand your curiosity around our Get $10 promotion. Who doesn’t like free Reward Certificates when pre-ordering games?!
Regrettably, Bloodborne isn’t part of this promotion. You can see a list of eligible games for our Get $10 My Best Buy promotion by clicking here. Keep checking back, as games can be added at any time!
Please let us know if you have any other questions and thanks for posting.
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Gamers Club $10 Reward for Pre-order

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