Gamers Club Unlocked Stacking question

If you already have GCU and buy another to stack on, are you supposed to get the "welcome" coupons again?

Hello Cubfan23,
Great question and it looks like enuf has you covered here.
Any new Gamers Club Unlocked (GCU) activation should yield a Welcome Packet within 2-3 business days of activating the new membership. If you recently renewed your membership and didn’t receive a Welcome Packet, please send me a private message with the Customer Service PIN located at the bottom of your receipt and I’ll look into it for you. You can send me a private message via the link in my signature.
I look forward to helping out here if needed!
Brian|Senior Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Gamers Club Unlocked Renewal Question

    Hi Matt, I've been a Gamers Club Unlocked Member since the program started in September of 2011, as well as a pretty consistent Premier Silver( which has now become Elite P'us) member. My Gamer's Club Unlocked membership expires on the 14th of next month, & I was wondering how should I proceed in keeping my membership? Your advise is greatly appreciated. Thanks, Mark

    Good afternoon MTSongy,
    The Gamers Club Unlocked membership went through some enhancements back in November and is no longer $14.99 per year.  As enuf mentioned, it currently cost $119.99 for a two year Unlocked membership.  We have had a couple promotional offers the past couple weeks that were offering a discount of the membership price, but those offers have expired.  There is always the possibility we could have a similar offer in the future; however, at this moment, the price to be Unlocked is $119.99.
    My Best Buy™ Gamers Club Unlocked Enhancements
    Thank you for posting to the forum.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Elite and Gamers Club Unlocked Membership question

    Hello,
    We recently became Elite members though wasn't looking to join. We were Gamers Club Unlocked Members from darn near day one, but now we cannot see the status of the Gamers Club Unlocked.
    Did the Elite replace my Gamers Club Unlocked?
    I have 5 maybe 6 games on preorder that i don't want to lose the GCU discount on.
    Thanks for the help!!!

    Hello jjnanj,
    Elite or Elite Plus status is an upgrade on your account based on how much you have spent at Best Buy.  Gamers Club Unlocked is a paid subscription that can be added to any My Best Buy account.  It sounds like your Gamers Club Unlocked status was probably extended until Feb. 10 and recently expired, and that just happened to coincide with the time when the account was upgraded to Elite.  If that is the case, the account holder would have been eligible for a renewal coupon.  Please see our post here for instructions on how to request a replacement coupon.
    You mentioned we when referring to your account, so I do want to remind you that My Best Buy accounts are for individual use and are not intended to be shared between friends or family.  For more information on program rules, please visit the FAQ section at www.my.BestBuy.com.
    Thanks,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked Question

    I'm thinking about purchasing gamers club unlock but I wanted to get things clear here. So your saying we get 20% of new games and the minimum is up to 3 games. So let's say I buy a $60 game does that mean I will only have to pay $48?

    Hello JayRich,
    I like the way you are thinking.  If you are going to be buying games over the next two years you'll love the perks!  Unlocked members receive 20% off all new games (excluding digital downloads), so a $60 title would be $48 + tax.  There is no limit to how many games you can buy with this discount, but you can only purchase three of the same title using your discount.
    In addition to this, you receive 10% off used games.  If you trade in your games at your local Best Buy store you get double points for every dollar value traded in as well as a 10% bonus on the trade-in value.
    For additional information on all the Unlocked benefits, please see our knowledge base article linked below.
    My Best Buy Gamers Club Unlocked Benefits
    Cheers!
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked Problem

    I seem to have come across a strange occurrence.  After I bought the My Gamers Club Unlocked Membership, I used it successfully in tandem with the purchase of Final Fantasy Type-0 HD for the PS4, along with the 20% discount for new games.  The next two purchases I made back in April did not apply the 20% discount when I handed over my card to be scanned. Is there a way for this to be resolved?

    Hello Yurushi,
    Thank you for writing in with your purchase questions, and thank you for joining Gamers Club Unlocked.
    I'm sorry to hear that your membership discount hasn't been applying at the register.  I'm not sure what may have been causing this, but I am happy to review this with you today.  Please watch for a private message from me shortly after I have checked a few things on your account.  We'll be happy to resolve it today.
    To check your messages, while logged into the forum click on the envelope in the upper right corner.
    Regards,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked - Extending time

    So, I want to get another console for the house and saw the in-store only deal of - Buy either an Xbox One console or a PS4 console and join Gamers Club Unlocked, a $119.99 value, for free. I am already a member valid through November 2015 - My question is will this extend my membership through November 2017? Thanks 

    Hi cbonet,
    Thanks for being a Gamers Club Unlocked (GCU) member! It sounds like you’ve been a part of the program for a while and I hope you’ve made good use of the benefits. Checking the status of your benefits is as easy as logging into your BestBuy.com account and clicking Overview under the ‘Rewards’ tab while at your Account Home page.
    With that said, I dug into your recent GCU purchase and it looks as though you purchased the gifting option from BestBuy.com. You’re going to need to visit a local store and redeem the card so GCU is activated on your My Best Buy membership. As of now, I’m currently only seeing you as a member of the standard Gamers Club, as your previous GCU benefits have expired.
    If you have any further questions, please don’t hesitate to ask!
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked Welcome Coupons

    How quick are we supposed to be seeing our welcome coupons from Joining the GCU? 
    I'm most interested in using the coupons as soon as possible.
    Thank you.

    Hi BobSmith007,
    Good question! It typically takes 2-3 business days from the time of enrollment for Gamers' Club Unlocked welcome packets to arrive by e-mail. If you still haven't seen record of yours within that timeframe, then make sure to double-check your junk mail folders. Gmail users should also check their "Promotions" folder as these types of messages may sometimes not be directed to the primary inbox.
    I hope this helps.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Confused by my Gamers Club Unlocked status

    Hey BBY mod crew! I'm pretty impressed by the level of interaction between Best Buy's moderators and customer service staff on these boards - its why I came here with my question!
    Last week, I took advantage of the Gamers Club Unlocked $30 sale and picked up a 2 year subscription with my pre-order of GTAV, which was, in my opinion, a pretty sweet deal. However, with the changes I see have been made to the MyBestBuy web portal for Black Friday, I can't tell if my membership has been activated or not, despite it showing up on my receipt and in my purchase history.
    I was going to purchase a couple games as gifts and for myself over the weekend, but even with a couple tests on full-priced items, it doesn't appear that the discount is going into effect. Now that I'm reflecting back on the purchase, I'm not even sure that I ever even received a "welcome to GCU" email after my purchase. Can someone please help me understand a) if my GCU subscription is even activated, and B) if so, if I'm shopping online, do the discoutns go into effect in my shopping cart automatically, or at check-out?
    Thanks a ton - hope everyone has a great Thanksgiving!
    Solved!
    Go to Solution.

    Hello DallasJordan,
    Well this is quite the unfortunate circumstance! You come to our forums due to being impressed by the level of interaction here (thanks by the way J) and we don’t get to your post until well after the fact! We try to respond as soon as possible, but the increased volume around the Holidays tends to add an element of difficulty to that. I do however apologize for both the delay in response, as well as the issue at hand with your Gamers Club Unlocked (GCU) signup.
    I was able to locate the purchase you speak of using your email address on file for the forums. Regrettably, Shankya is correct here. There are two options when purchasing GCU and one is a gifting option, which is intended to be provided to someone else and will not apply to your own account. Your transaction includes the gifting option and not the normal membership. In this situation, you’ll want to return to the store and Customer Service should be able to assist in ringing the transaction correctly.
    First impressions are pretty important to me, so I wish yours was a bit more positive in nature here on the forums. However, please don’t hesitate to reach out to us in the future should you need assistance!
    Sincerely,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Mario party 10 online order missing gamers club unlocked discount

    Hello,
    I just noticed on my receipt for my Mario Party 10 preorder that my Gamers Club Unlocked discount was not applied.
    The discount was applied to the Kirby WiiU preorder and my preorder of The Order:1886 for PS4 from the same order.
    How do I get a refund for the discount?
    Thanks.

    Hello jjnaj,
    As our Gamer's Club Unlocked (GCU) membership is typically attached to your My Best Buy account, it'd be odd if your Mario party 10 pre-order didn't receive the GCU discount when the rest of items on the order successfully did. I'm not sure what would be causing the discrepancy you're reporting, so I apologize for any confusion this may have caused.
    Upon in-depth review of your online pre-order using the information you supplied when registering for the forum, I was able to see that the game in question was correctly discounted the 20% our GCU provides. However, I have sent you a private message to provide you some additional information regarding your order. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
    Thank you for posting,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers club unlocked 20 percent off

    I see that there is a limit of 3, but I wanted some clarity. Let's use the wii u as an example. Am I limited to 3 wii u titles per year? Or can I purchase every wii u game for the next 2 years and get 20 percent off?
    Does the 3 limit mean that I can only purchase Mario kart 8, three different times and the fourth time the coupon would not work?
    I'm asking because there is an older game on sale and I wouldn't want it to go against my limit of 3 titles per platform if that's the case.
    Solved!
    Go to Solution.

    Hello Deltadon,
    Welcome to the Gamers Club Unlocked program!  
    roshd04 is correct.  You can see more benefits of the program by clicking here.  Thank you again for joining the program and please let us know if you have any other questions.  
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers club unlocked coupon

    A lot of people have gotten coupons via email for 50% off a two year subscription to make it $60. I'd love to do this but I never get these coupon emails.

    Hello tboth7,
    Thank you for your interest in Gamers Club Unlocked.  We would love to have you in the program!
    Only a limited number of customers were sent an invitation to enroll at a discounted cost, and we do not have the ability to submit or replace these coupons upon request.  Thank you for being a My Best Buy member.  Please let us know if you have additional questions.
    Best regards,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked "Rule of 3"

    Ive not heard of this "Rule of 3" stipulation until recently.  I shop at Best Buy ALOT obviously to make Silver Elite.  So needless to say I do my Xmas shopping there as well.  How enforced is buying a game of the same name enforced?  Also if it is STRICTLY enforced it should be more pronounced and not hidden in the fine print.  I was fortunate enough to have a $30 renewal but I would feel terrible for the person that dropped $120 only to get penalized for buying themselves and even gifts from Best Buy.  I myself have also bought a game on sale only to have buyers remores at times and return it.  Is that still counted towards my '3'?

    Hey Darthstryk3r,
    Even if a copy of a game is ultimately returned, it does still count towards the maximum number of that particular title that can be purchased in conjunction with the Gamers' Club Unlocked discount.
    Thanks for being a member! As always, let us know if you have any other questions.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked $30 Renewal Coupon??

    Good Evening!
        Last night while reading one of the gaming forums I often visit, I came across a thread that started at the end of Novemeber 2013, that mentioned that coupons were emailed out to GCU members, or members whose subscriptions recently expired, to get re-subscribed for $30. After reading about it, I fumbled through my inbox and spam folder, and wasn't able to find any such coupon. There were a few other people in that forum thread who didn't recieve a coupon either, and were directed here to the Best Buy Unboxed forums, and were told to leave a message here about it, to see if a coupon could be re-sent. Any input at all would be much appreciated, as I would definitely like to partake in the offer if I'm still able to . That was the first I've heard of it.    
    Thanks!
    Solved!
    Go to Solution.

    Hello Mikeatris,
    Thank you for your continued interest in Gamers Club Unlocked.  I regret to report that no additional coupons will be issued, as they all expired yesterday.  Please watch your registered email address and www.my.BestBuy.com for any future offers or promotions.
    At this time Gamers Club Unlocked can only be purchased at a local Best Buy store.
    Please let us know if you have any additional questions.
    Best regards,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked Renewal Coupon Requests

    Update 4/8/14
    As of 4/6/14 our newest coupons are also expired.  No additional extensions will be offered.  My Best Buy Gamers Club Unlocked can be purchased at your local Best Buy store for the current sales price.  Please watch your associated email address or www.my.BestBuy.com for any offers or promotions.
    Hello Gamers,
    We have some exciting news for anyone who had been eligible for an Unlocked renewal coupon but were unable to use one.  We have been provided with an extended opportunity to send a coupon to eligible members!
    To streamline this process going forward, please send a private message to our MyBestBuy inbox.  To ensure a prompt response, please include the following information:
    Full Name
    Email Address
    My Best Buy Member ID
    Date last enrolled in Gamers Club Unlocked
    If you recently requested a coupon and had not had a chance to use it, please review that email first and attempt a reprint.  You may find that the date has been updated for you already.  Please do not send messages to multiple moderators, as all will be forwarded to the My Best Buy inbox and this will only slow down the process for all members.
    As always, please let us know if you have any questions!
    Thanks,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

    Hey Mike,
    Is this still for the $30 GCU? My coupon got screwed up at a BB store before the 10th on that promotion and I've been trying to get a new coupon.
    In regard to the "Date Last enrolled in GCU," should we put the date we enrolled? Just want to confirm so I send the correct information.
    Thanks,

  • Gamers Club Unlocked Activation Issues... Please check if GCU is active?

    Hello there,
    I purchased the Gamers Club Unlocked gifting card online for myself back in December... Well it wasn't until today that I was able to drive to the nearest Best Buy (about an hour away) to have it activated. I did not try and purchase a game at the store with the membership, but I did try adding a game to my cart online to see if it worked and it applied the GCU discount within the cart. However, when I go to check out, I keep getting an error. Is there any way someone can check and see if the GCU membership was correctly applied to my account and the day it expires? I am seriously doubting myself and the cashier that activated my card, simply because no one there seemed to know what they were doing. And I really don't have the time and gas money to go back to the store to try again.
    Thank you for your time!
    Devin

    Hello KitzelFox,
    Thank you for joining the forums and posting about the Gamers Club Unlocked program.  I was able to locate your account information and you're currently a Gamers Club Unlocked member with an expiration date of 01/24/2017.   You can view the benefits of the program by clicking here.  Please let us know if you have any questions.  
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

Maybe you are looking for