Gamers club unlocked welcome coupon

Dear BestBuy customer service,
I got my gamers club unlocked membership on late May 2014 and haven't received welcome coupon yet.
Can you help me to deal with this problem?
Thank you,
Besar

Hi besarwicaksono & dimi_dee1,
Welcome to the My Best Buy Gamers' Club! It typically only takes 2-3 days for welcome packets to arrive via e-mail, so it's surprising to hear that neither of you have received yours by now.
I've sent each of you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Gamers Club Unlocked Welcome Coupons

    How quick are we supposed to be seeing our welcome coupons from Joining the GCU? 
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    Hi BobSmith007,
    Good question! It typically takes 2-3 business days from the time of enrollment for Gamers' Club Unlocked welcome packets to arrive by e-mail. If you still haven't seen record of yours within that timeframe, then make sure to double-check your junk mail folders. Gmail users should also check their "Promotions" folder as these types of messages may sometimes not be directed to the primary inbox.
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    Aaron|Social Media Specialist | Best Buy® Corporate
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  • Gamers club unlocked welcome coupon packet ?

    I signed up for gamers club unlocked on 5/24 but haven't received the coupons yet via mail or email. I was hoping someone might be able to help me with this please

    Hi Greellx,
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  • Never Received Gamers Club Unlocked Welcome Coupons

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    Hello vipersneak,
    I apologize for the delay with your Gamers Club Unlocked benefits. 
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    I'm sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.
    Thank you for reaching out to us and I look forward to hearing from you.  
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  • Gamers Club Unlocked Welcome Packet

    I have not received the Gamers Club Unlocked welcome packet.
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    Hi bartheke,
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    I've sent you some information, so please make sure to check your private messages when you get the chance. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page
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     Private Message

  • Havent Received Gamers Club Unlocked Welcome Packet/ Coupons

    I signed up (and paid) for it in late may and have been waiting for a while, overall I am very pleased with it so far, except for not recieving my packet.

    Hello starwarsfan,
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  • Haven't recieved Gamers club unlocked Welcome Packet

    Hello, I joined gamers club unlocked a week ago on May 31 and have not received the welcome coupons. I have been checking my spam/junk mail and inbox every day but have received nothing . Hope that someone can help, seeing that I am not the only one with this problem.

    Hi keyber,
    Welcome to the Gamers' Club Unlocked program! Welcome packets typically arrive via e-mail within 2-3 business days of enrollment, so you should have received yours by now. No need to worry though! I've sent you some information, so please make sure to check your private messages when you can.
    To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked welcome e mail

    I purchased a GCU membership on 11/6 for $30 during the promotion and never received my welcome e mail. I've waited over 2 weeks since I read that it can take that long to process. I wanted to know what to do next.

    Hello darkmatter00,
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    To check your messages, while logged into the forum click on the envelope in the upper right corner of the page.
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  • Did not receive gamers club unlocked welcome email and not appearing in account

    I just signed up for gamers club unlocked today but didnt receive a welcome email andit doesnt appear to be listed in my account. Could someone confirm if I have it?

    Hi mchristy,
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    How To Register Your My Best Buy™ Account
    Welcome to the My Best Buy Gamers' Club!
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Never received Gamers Club Unlocked Welcome Packet

    Hey,
    Add me to the list of people who have not recieved the Welcome Packet for joined GCU. I joined on 5/25, so it's been about a month. Thank you 
    Solved!
    Go to Solution.

    Hi MMcCraryNJ,
    Welcome to the Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so you certainly should have received yours by now.
    I've sent you some information, so please make sure to check your private messages when you have the chance to do so. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Didn't receive Gamers Club Unlocked Welcome Package

    Hi,
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    Hi Ellisker,
    Welcome to the My Best Buy Gamers' Club Unlocked program! Like you may have read, it typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you definitely should have received yours by now.
    I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked $30 Coupon Apparently didn't take affect last month?

    I was on the phone with customer service for hours yesterday and could not get a straight answer.
    I went to BB on 12/13/13 to purchase 2 - $20 Origin Cards and Renew my BB Gamers Club Unlocked Membership with the coupon for 2 years at $30. I had $10 in rewards Certs as well. I went to the Cashier, saw him scan the coupon, paid for my purchase and left. Realizing, it should have been in more than I paid, I went back to the customer service and asked them to check my account and make sure everything was okay. 
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    Please Help.

    This issue was had by one person in this thread. I am heading to the store now to see If I can resolve my issue.

  • Gamers Club Unlocked Renewal Coupon Requests

    Update 4/8/14
    As of 4/6/14 our newest coupons are also expired.  No additional extensions will be offered.  My Best Buy Gamers Club Unlocked can be purchased at your local Best Buy store for the current sales price.  Please watch your associated email address or www.my.BestBuy.com for any offers or promotions.
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    We have some exciting news for anyone who had been eligible for an Unlocked renewal coupon but were unable to use one.  We have been provided with an extended opportunity to send a coupon to eligible members!
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    Email Address
    My Best Buy Member ID
    Date last enrolled in Gamers Club Unlocked
    If you recently requested a coupon and had not had a chance to use it, please review that email first and attempt a reprint.  You may find that the date has been updated for you already.  Please do not send messages to multiple moderators, as all will be forwarded to the My Best Buy inbox and this will only slow down the process for all members.
    As always, please let us know if you have any questions!
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    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

    Hey Mike,
    Is this still for the $30 GCU? My coupon got screwed up at a BB store before the 10th on that promotion and I've been trying to get a new coupon.
    In regard to the "Date Last enrolled in GCU," should we put the date we enrolled? Just want to confirm so I send the correct information.
    Thanks,

  • Re: Never received Gamers Club Unlocked Welcome Packet

    i never recieved mine either been over a year and was told to contact the store and they had no idea about it. any further assistance? 

    Hello ScottMeyers,
    That's a long time to be without the coupons!  
    I'll be happy to see what I can do, but I'll need more information. Please send me a private message by clicking the blue box at the end of my signature with the "Customer Service Pin" from your purchase of the Gamers Club Unlocked program.  
    Looking forward to getting your issue resolved!
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Signed up for Gamers Club Unlocked on 5/28 and never received Welcome Coupon email packet

    Hello,
    I signed up for the Gamers Club Unlocked on 5/28 and am still waiting to receive my Welcome coupon email packet.  I was told that this takes 2-3 days but have not received anything.  I combed through my spam/junk email filter as well and did not find anything. 

    Greetings johnnysucco, and welcome to the forum!
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    Thank you for reaching out to us. 
    Derek|Social Media Specialist | Best Buy® Corporate
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