Gamers Club Welcome Coupon

I recently recieved my welcome coupon for "Buy 2 get 1 free pre-owned games". I see in the fine print however that I cannot use this coupon online and it is in store only. The issue I have with this is that my Best Buy locations have a very poor stock of pre-owned games and there is no way of checking what is in stock unless I go out of my way to travel there. This is extremely inconvenient.
Are there any ways to:
1. Have a Best Buy location obtain a copy of a pre-owned game so that I can purchase it in store?
2. Use this coupon online?
or 3. Check the pre-owned game stock of a Best Buy location remotely?
If not then I feel a bit frustrated and cheated as this coupon would essentially just be bait. Especially since this "in-store only" detail was deliberatly left out of the initial Gamers Club Unlocked description.

Hello lenipls,
Coming from a very small city that just happened to have a Best Buy location, I can completely understand where you’re coming from. With that said, I’m sorry to hear that you haven’t been able to utilize one of the coupons you received for joining Gamers Club Unlocked (GCU)! Regrettably, the coupon you reference is only usable in-store, as you've acknowledged.
enuf makes a really good suggestion in regards to heading over to IdeaX. Please feel free to chime in on ideas that you feel would be beneficial for our customers, as we’re always looking for ways to make the program even better!
Please let us know if you have any further questions or concerns.
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Haven't Received Gamers Club Welcome Coupons

Hi,
I purchased Gamers Club Unlocked on Monday 3/9/2015, and am a long time member of reward zone. I have checked both my e-mail, and my spam folder and I still have not received my Welcome Coupons. I was hoping to use them this weekend.
How can i facilitate this process?

Hi there epfickle-
Congratulations on joining the Gamers Club Unlocked program. It’s full of great benefits, such as the Welcome Coupons, though obviously it’s only a benefit if you actually receive the email with the coupons!
Typically, that email should show up in about 2-3 business days after you initially sign up in the store, so normally you would have it by now. It sounds like you’ve already taken the step to check your Spam/Junk mail folder as well. I’ve got some additional information for you, so I’m going to send you a private message with those details. To check your private messages, make sure that you are logged into the forum and click on the envelope in the upper right hand corner.
Look for that message soon!
Bill|Senior Social Media Specialist | Best Buy® Corporate
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Never Received Gamers Club Welcome Coupon

So I went into BestBuy today thinking the coupon would be attached to my account but it wasn't. The employee said it may take some time but it should be e-mailed to me.
I checked all e-mails and have not seen anything from gamers club. Is there anyway to find the coupon otherwise?

Greetings exonerated, and welcome to the Best Buy forum,
You should have received a Welcome Packet after purchasing your Unlocked member, but it would not have attached to your My Best Buy™ account. You were to have been sent an email with a digital Welcome Packet within 2 to 3 business days, and there is a good possibility your Welcome Packet was sorted into your email accounts spam/junk folder.
Since you purchased your Unlocked membership back in November, the coupons in the Welcome Packet you were sent have expired. I am going to send you a private message to go over your account with you and to see what I can possibly do to further assist. You can check your private messages by logging into the forum and clicking on the envelope at the top of the page.
Thank you for posting and for being a My Best Buy™ member!
Derek|Social Media Specialist | Best Buy® Corporate
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Gamers Club Unlocked Coupons

I signed up for the Gamers Club Unlocked on Sunday 5/25 and I was wondering how long it usually takes to get the welcome coupons as I have yet to get mine.

Hi fenners and chucked,
Thanks to you both for signing up for Gamers Club Unlocked (GCU)!
As Aaron said above, you should have received your welcome kits by now as they generally only take 2-3 business days to arrive, and I apologize if you’re yet to receive them! To further assist, I’ll be sending you both a private message with further information. To check your private messages, make sure you’re logged into the forums and click the small envelope on the top right of the screen.
Thanks for posting, and you’ll both be hearing from me shortly.
Brian|Senior Social Media Specialist | Best Buy® Corporate
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When do you receive gamers club welcome packet?

Hello. I was wondering if anyone knows when to expect the gaming welcome packet for signing up for gamers club unlocked.
I joined 2 months ago and while the account does get the 10% trade bonus and 20% off new games, I haven't gotten any emails or regular mail about joining the unlocked club

Hello MattSeal,
I hope you’ve been putting your newly obtained Gamers Club Unlocked (GCU) benefits to good use! I’m happy to hear that you’ve been receiving some of the benefits of the program. However, I do apologize as it sounds like you may not have received the Welcome Packet yet, which is a pretty stellar benefit in itself.
The Welcome Packets are usually sent out within 2-3 days of signing up for GCU, so you definitely should have received yours by now. Using your email address on file for the forums, I’ve attempted to locate your My Best Buy membership and I’ve been unable to do so. With that said, at your earliest convenience, please send me a private message including your My Best Buy membership number. Once I receive your message, I’ll look into this further and respond accordingly. To send me a private message, simply click the link in my signature.
I look forward to hearing from you and helping further with this!
Cheers,
Brian|Senior Social Media Specialist | Best Buy® Corporate
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Gamers club unlocked coupon

A lot of people have gotten coupons via email for 50% off a two year subscription to make it $60. I'd love to do this but I never get these coupon emails.

Hello tboth7,
Thank you for your interest in Gamers Club Unlocked. We would love to have you in the program!
Only a limited number of customers were sent an invitation to enroll at a discounted cost, and we do not have the ability to submit or replace these coupons upon request. Thank you for being a My Best Buy member. Please let us know if you have additional questions.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
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Never used Gamer's Club welcome coupon, now link is dead.

Hi I hope someones can help me out. I joined gamer's club back in October or November and recieved my welcome coupon email but I never used it. I wanted to use it a few days ago and the link was dead. I called 1 800 Best Buy and I ended up recieving an email saying the welcome coupons are automated and there's nothing that can be done about it. That seems unfair. Please help. Thanks,

Hey there rawdromatik,
Thanks for writing in, and thanks too for being an Unlocked member. It's a great addition to your My Best Buy experience. Part of the benefits are those welcome coupons, but regrettably as all good things must come to an end, so too must welcome packet coupon eligibility.
As with other coupons that are offered by Best Buy, our welcome packet coupons come with an expiration date. These are typical 2-4 weeks from the date issued. As you enrolled in October, your packet would have likely expired in the middle of November. Once they expire the link will no longer work.
I'm sorry for any confusion this may have caused. If you choose to renew your account you will have access to a new packet. Please let us know if you have any additional questions at this time.
All the best,

Gamers club unlocked welcome coupon

Dear BestBuy customer service,
I got my gamers club unlocked membership on late May 2014 and haven't received welcome coupon yet.
Can you help me to deal with this problem?
Thank you,
Besar

Hi besarwicaksono & dimi_dee1,
Welcome to the My Best Buy Gamers' Club! It typically only takes 2-3 days for welcome packets to arrive via e-mail, so it's surprising to hear that neither of you have received yours by now.
I've sent each of you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
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Gamers Club Unlocked Welcome Coupons

How quick are we supposed to be seeing our welcome coupons from Joining the GCU?
I'm most interested in using the coupons as soon as possible.
Thank you.

Hi BobSmith007,
Good question! It typically takes 2-3 business days from the time of enrollment for Gamers' Club Unlocked welcome packets to arrive by e-mail. If you still haven't seen record of yours within that timeframe, then make sure to double-check your junk mail folders. Gmail users should also check their "Promotions" folder as these types of messages may sometimes not be directed to the primary inbox.
I hope this helps.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Signed up for Gamers Club Unlocked on 5/28 and never received Welcome Coupon email packet

Hello,
I signed up for the Gamers Club Unlocked on 5/28 and am still waiting to receive my Welcome coupon email packet. I was told that this takes 2-3 days but have not received anything. I combed through my spam/junk email filter as well and did not find anything.

Greetings johnnysucco, and welcome to the forum!
It can generally take 1 to 2 business days for the Welcome Packet to arrive via email once a member has become Unlocked. If it has been more than 2 business days and you have not received the Welcome Packet yet, then I want to make sure the email address that we have one file is accurate. I am going to send you a private message so that I can go over your My Best Buy™ account with you. To check your private messages, you would want to login to the forum and click on the envelope icon at the top of the screen.
Thank you for reaching out to us.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Gamers club unlocked welcome coupon packet ?

I signed up for gamers club unlocked on 5/24 but haven't received the coupons yet via mail or email. I was hoping someone might be able to help me with this please

Hi Greellx,
You should have received a Welcome Packet via email within 1 to 2 business days of becoming an Unlocked member. I would strongly encourage you to check your email accounts spam or junk folder because the Welcome Packet has been known to get sorted into those folders from time-to-time. If after checking those folders you still do not have a Welcome Packet, then please send me a private message and I will see what I can do t help. A private message can be sent by clicking on the blue button within my signature.
Thank you for posting to the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

I purchased the gamers club unlocked 2 weeks ago and never received my welcome email and coupons

Purchased the card at a Best Buy on 7/19, have yet to receive my welcome email or coupons and was very interested in the B2G1.

Hello Templin886,
Thanks so much for joining Gamers Club Unlocked. It's a great program, and I know you'll enjoy the added benefits to your My Best Buy experience.
I am sorry to hear, though, that you haven't seen a welcome email. These typically arrive at the email linked with your My Best Buy account within 3 business days. I'll be happy to review this and get back in touch with you via private message shortly.
To check your messages, while logged into the forum click on the envelope in the upper right corner.
Best regards,

Never Received Gamers Club Unlocked Welcome Coupons

Then when I sent an email to BB support, the response had nothing to do with Gamers Club Unlocked. They ask me the number of my pre-order and to call the digital download department. Huh?
Never got the welcome email and its been over a month!

Hello vipersneak,
I apologize for the delay with your Gamers Club Unlocked benefits.
Usually you’ll receive this within a few days of signing up for the program.
I'm sending you a private message. Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.
Thank you for reaching out to us and I look forward to hearing from you.
Blake|Social Media Specialist | Best Buy® Corporate
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Havent Received Gamers Club Unlocked Welcome Packet/ Coupons

I signed up (and paid) for it in late may and have been waiting for a while, overall I am very pleased with it so far, except for not recieving my packet.

Hello starwarsfan,
First, as a huge Star Wars fan, I certainly approve of your user name! Thank you both for registering on the forums, as well as for becoming a Gamers Club Unlocked (GCU) member. I’m very happy to hear that you’ve been pleased with the benefits of GCU thus far. However, I apologize as it sounds like you may have yet to receive the welcome packet since joining.
Generally, you should receive the welcome packet within 2-3 days of signing up for GCU. Considering you signed up in May, you definitely should have received yours by now! I’m going to send you a private message with more information in regards to this. To check your private messages, make sure you’re logged into your account and click the small envelope on the top right of the screen.
You’ll be hearing from me shortly!
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Re: Never received my Gamers Club coupons, signed up in May

I'm in this same boat. There's actually a strategy guide I wanted to buy, but realized I never actually got my coupon for one. I also signed up in May.

Hi mdprime,
Welcome to the My Best Buy Gamers' Club Unlocked program! If you enrolled in May, then you definitely should have received your welcome packet by now -- they typically only take 2-3 business days to arrive by e-mail.
I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Gamers Club Welcome Coupon

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