Gaps every 40 seconds when recording from cassette or records

Question

Since purchasing Audition 3.0 some months ago, whenever recording from a cassette or record a blank space is inserted every 40 seconds into the recording. This gap is quite audible when playing the recording back.
I tried to contact support and twice it has not solved the problem...very frustrating...help much appreciated.
This was the major reason for purchasing the software.

Answer 1

Okay, not the results I expected to see, but let's keep hacking.
My next suggestion would be to change the audio device driver being used. Click Edit > Audio Hardware Setup and you should see a drop-down box labeled "Audio Driver." There should be at least 2 drivers listed: Audition 3.0 Windows Sound, and Creative ASIO.
If you are using the Creative ASIO driver, my first recommendation would be to stop. It is notoriously buggy and erratic. I would recommend changing to the Audition 3.0 Windows Sound driver which is not the most powerful driver, but is compatible with almost all hardware out there.
If you were already using this driver, or still experience the recording gaps, my next suggestion would be to visit http://www.asio4all.com/ and download and install the ASIO4ALL driver. It is similar in operation to the Audition driver, but it is based on WDM technology which allows for faster operation and more control over the hardware. Once installed, launch Audition and change the Audio Driver to ASIO4ALL.
If the gaps STILL occur, I think we can probably rule out audio drivers as the cause and move on.
Thanks for your patience as we troubleshoot this!
Durin