GarageBand Crashes at Start Up

I have a problem with Garageband, whenever I try to open it it starts to initialize, then freezes up, I get a message saying "GarageBand has unexpectedly quit" and the message gives me a submit report or close option to click. clicking the close does not end the program, the only way to end the program is to force quit.
I have just had the memory upgraded to 640 - a the apple store, and installed Ableton Live 5. This is when the problem began.
I have done the following,
Logged out of my user account,
Deleted garageband plist file
installed update 1.1
None of this has helped.
Has anyone else had the same problem? and found a solution?

Hello Anthony and welcome to discussions,
I think you may have inadvertantly answered your own question.
My first "shot" would be to remove Ableton Live 5. Repair permissions and see if that cures the problem.
If not you could be looking at a RAM issue.
Hope that helps some
Regards
Ian

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GarageBand Crashing :-(

Here is the error report. Anyone got any ideas? I'm an advanced user and have tried all the normal fixes. The only variable that has changed is that the weather is hotter here? Haha doubt that's the problem...
Process: GarageBand [3238]
Path: /Applications/GarageBand.app/Contents/MacOS/GarageBand
Identifier: com.apple.garageband
Version: 5.0.1 (358)
Build Info: GarageBand_App-3580000~8
Code Type: X86 (Native)
Parent Process: launchd [142]
Date/Time: 2009-04-19 19:30:20.356 -0700
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 11
Thread 0:
0 libSystem.B.dylib 0x03b7d1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x03b849bc mach_msg + 72
2 libSystem.B.dylib 0x03bc1aef thread_info + 143
3 ...lodyneEssentialRewireDevice 0x21e137c6 GNThread::getThreadPriority() + 150
4 ...lodyneEssentialRewireDevice 0x21e13ad0 GNThread::setThreadPriority(int) + 178
5 ...lodyneEssentialRewireDevice 0x21e31d44 GNMessagePort::registerMessagePortWithName(GNString*, GNData* ()(GNMessagePort, GNData*), int, int, GNDictionary*) + 304
6 ...lodyneEssentialRewireDevice 0x21dd3dbe GNReWire2AudioDeviceHost::create() + 172
7 ...lodyneEssentialRewireDevice 0x21dd1f3f RWDEFOpenDevice + 89
8 ...opellerheads.rewire.library 0x21d2884e 0x21d24000 + 18510
9 ...opellerheads.rewire.library 0x21d289b8 0x21d24000 + 18872
10 ...opellerheads.rewire.library 0x21d2b8e0 RWPUnregisterDeviceImp + 5438
11 ...opellerheads.rewire.library 0x21d29689 RWM2OpenDeviceImp + 57
12 ...le.music.apps.MAAudioEngine 0x09206887 InitReWire(long) + 439
13 ...le.music.apps.MAAudioEngine 0x091f0804 MD::Init(int, bool) + 2484
14 ...le.music.apps.MAAudioEngine 0x091f962a MDCA::Init(int, bool) + 4314
15 com.apple.music.apps.Logic 0x0172116e InitCDriver(int) + 1134
16 com.apple.music.apps.Logic 0x01721e2c InitSamplePlayer() + 460
17 com.apple.music.apps.Logic 0x018f1451 Init_player() + 337
18 com.apple.music.apps.Logic 0x0169ed00 LgApplicationInit + 432
19 com.apple.garageband 0x00060def -[DfAppDelegate _initApplication] + 991
20 com.apple.garageband 0x000605d0 -[DfAppDelegate applicationWillFinishLaunching:] + 1568
21 com.apple.Foundation 0x04e3fe1a nsnotecallback + 106
22 com.apple.CoreFoundation 0x03f188da __CFXNotificationPost + 362
23 com.apple.CoreFoundation 0x03f18bb3 _CFXNotificationPostNotification + 179
24 com.apple.Foundation 0x04e3d080 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
25 com.apple.Foundation 0x04e468c8 -[NSNotificationCenter postNotificationName:object:] + 56
26 com.apple.AppKit 0x0412891d -[NSApplication finishLaunching] + 515
27 com.apple.AppKit 0x041283a3 -[NSApplication run] + 83
28 com.apple.AppKit 0x040f58a4 NSApplicationMain + 574
29 com.apple.garageband 0x00193b20 main + 240
30 com.apple.garageband 0x00002b1c _start + 210
31 com.apple.garageband 0x00002a49 start + 41
Thread 1:
0 libSystem.B.dylib 0x03b7d1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x03b849bc mach_msg + 72
2 com.apple.CoreFoundation 0x03f370ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x03f37cd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x04ea3d40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x04e407ed -[NSThread main] + 45
6 com.apple.Foundation 0x04e40394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x03bae095 pthreadstart + 321
8 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x03b7d1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x03b849bc mach_msg + 72
2 com.apple.CoreFoundation 0x03f370ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x03f37cd8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x05581ebe CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x03bae095 pthreadstart + 321
6 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x03bcc6f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x03bae095 pthreadstart + 321
2 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x03b843ae _semwaitsignal + 10
1 libSystem.B.dylib 0x03b84176 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x04196299 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x04e407ed -[NSThread main] + 45
4 com.apple.Foundation 0x04e40394 _NSThread__main_ + 308
5 libSystem.B.dylib 0x03bae095 pthreadstart + 321
6 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x03b7d1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x03b849bc mach_msg + 72
2 com.apple.CoreFoundation 0x03f370ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x03f37cd8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x02a7e5dc HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x02a7e464 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x03bae095 pthreadstart + 321
7 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x03b7d20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x03baf206 pthread_condwait + 1267
2 libSystem.B.dylib 0x03bf4539 pthreadcondwait + 48
3 com.apple.music.apps.MAFiles 0x09124898 ExtendedAudioFileScheduler::WorkerThreadProc() + 104
4 com.apple.music.apps.MAFiles 0x09124961 ExtendedAudioFileScheduler::WorkerThreadProc(void*) + 17
5 libSystem.B.dylib 0x03bae095 pthreadstart + 321
6 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x03b7d20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x03baf206 pthread_condwait + 1267
2 libSystem.B.dylib 0x03bf4539 pthreadcondwait + 48
3 com.apple.music.apps.MAFiles 0x09124898 ExtendedAudioFileScheduler::WorkerThreadProc() + 104
4 com.apple.music.apps.MAFiles 0x09124961 ExtendedAudioFileScheduler::WorkerThreadProc(void*) + 17
5 libSystem.B.dylib 0x03bae095 pthreadstart + 321
6 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x03b7d226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x03baf1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x03bb0a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x02a8dbc3 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x02a8f77e CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x02a8df23 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x02a8dc27 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x02a7e464 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x03bae095 pthreadstart + 321
9 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x03b7d226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x03baf1ef pthread_condwait + 1244
2 libSystem.B.dylib 0x03bb0a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x02a8dbc3 CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x02a8f77e CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x02a8df23 HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x02a8dc27 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x02a7e464 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x03bae095 pthreadstart + 321
9 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x03b7d20e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x03b84ce5 pthreadmutexlock + 569
2 ...opellerheads.rewire.library 0x21d4a70d RWPUnregisterDeviceImp + 131947
3 ...opellerheads.rewire.library 0x21d2ef68 RWPUnregisterDeviceImp + 19398
4 ...opellerheads.rewire.library 0x21d2f7d4 RWPUnregisterDeviceImp + 21554
5 ...opellerheads.rewire.library 0x21d4aa5c RWPUnregisterDeviceImp + 132794
6 libSystem.B.dylib 0x03bae095 pthreadstart + 321
7 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 11 Crashed:
0 ??? 0000000000 0 + 0
1 ...lodyneEssentialRewireDevice 0x21e138ea GNThreadHandler(void*) + 94
2 libSystem.B.dylib 0x03bae095 pthreadstart + 321
3 libSystem.B.dylib 0x03badf52 thread_start + 34
Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x20b839a0 ebx: 0x21e31988 ecx: 0x20b83af4 edx: 0x20b837e0
edi: 0x20b83af0 esi: 0xb05c9000 ebp: 0xb05c8f38 esp: 0xb05c8f0c
ss: 0x0000001f efl: 0x00010206 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x46a000 - 0x46affa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x472000 - 0x4e2ff7 com.apple.iLifeMediaBrowser 2.0.2 (321) <096200840dfe3556d984bed9e9e1e4bc> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x52d000 - 0x546fe7 com.apple.music.apps.MAAudioUnitSupport 9.0.0 (136.45) /Applications/GarageBand.app/Contents/Frameworks/MAAudioUnitSupport.framework/V ersions/A/MAAudioUnitSupport
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0xb9b000 - 0xb9bffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0xb9f000 - 0xcf1ff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xd66000 - 0xd66ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0xd6b000 - 0xd6bfff com.apple.Carbon 136 (136) <27d42531a2cbeb05a7f4d05a28281bd7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0xd8d000 - 0xe44ff3 com.apple.QTKit 7.6 (1290) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x11d1000 - 0x11d1ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x11d5000 - 0x1230fff com.apple.music.apps.MALoopManagement 9.0.0 (142.48) /Applications/GarageBand.app/Contents/Frameworks/MALoopManagement.framework/Ver sions/A/MALoopManagement
0x1262000 - 0x12e8fe7 com.apple.music.apps.MACore 9.0.0 (337.51) /Applications/GarageBand.app/Contents/Frameworks/MACore.framework/Versions/A/MA Core
0x1337000 - 0x1368fe7 com.apple.music.apps.MAHarmony 9.0.0 (102.47) /Applications/GarageBand.app/Contents/Frameworks/MAHarmony.framework/Versions/A /MAHarmony
0x137c000 - 0x1668fef com.apple.music.apps.MAChrome 9.0.0 (89) /Applications/GarageBand.app/Contents/Frameworks/MAChrome.framework/Versions/A/ MAChrome
0x1692000 - 0x1c05ff7 com.apple.music.apps.Logic 9.0.0 (1546.76) /Applications/GarageBand.app/Contents/Frameworks/Logic.framework/Versions/A/Log ic
0x1e52000 - 0x21effef com.apple.QuartzCore 1.5.7 (1.5.7) <2fed2dd7565c84a0f0c608d41d4d172c> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x22e9000 - 0x23b2ff5 com.apple.DiscRecording 4.0.3 (4030.4.3) <f985693413a9d58893068d35568de054> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x241d000 - 0x27d3ffe com.apple.music.apps.MAPlugInGUI 9.0.0 (293.48) /Applications/GarageBand.app/Contents/Frameworks/MAPlugInGUI.framework/Versions /A/MAPlugInGUI
0x2a61000 - 0x2adefeb com.apple.audio.CoreAudio 3.1.1 (3.1.1) <f35477a5e23db0fa43233c37da01ae1c> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x2dc4000 - 0x2e5bfef com.apple.GarageBandUIKit 9.0.0 (311) <f1ce97ed9a6c1e8493fb6d7e0c455e0c> /Applications/GarageBand.app/Contents/Frameworks/GarageBandUIKit.framework/Vers ions/A/GarageBandUIKit
0x2eb7000 - 0x2eeefff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x2f0d000 - 0x3424ff7 com.apple.music.apps.MADSP 9.0.0 (437.52) /Applications/GarageBand.app/Contents/Frameworks/MADSP.framework/Versions/A/MAD SP
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0x3d72000 - 0x3e52fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
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0x40ef000 - 0x48edfef com.apple.AppKit 6.5.6 (949.43) <a3a300499bbe4f1dfebf71d752d01916> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x520f000 - 0x5227ff7 com.apple.CoreVideo 1.6.0 (20.0) <c0d869876af51283a160cd2224a23abf> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x523b000 - 0x5515ff3 com.apple.CoreServices.CarbonCore 786.11 (786.11) <f06fe5d92d56ac5aa52d1ba182745924> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x557f000 - 0x561cfe4 com.apple.CFNetwork 422.15.2 (422.15.2) <80851410a5592b7c3b149b2ff849bcc1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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0x56f9000 - 0x57b3fe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x58da000 - 0x5909fe3 com.apple.AE 402.3 (402.3) <4cb9ef65cf116d6dd424f0ce98c2d015> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x5921000 - 0x59adff7 com.apple.LaunchServices 290.3 (290.3) <6f9629f4ed1ba3bb313548e6838b2888> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
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0x5a1b000 - 0x5a1ffff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x5a23000 - 0x5b5bff7 libicucore.A.dylib ??? (???) <18098dcf431603fe47ee027a60006c85> /usr/lib/libicucore.A.dylib
0x5baf000 - 0x5bb6ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
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0x5c9e000 - 0x5d7fff7 libxml2.2.dylib ??? (???) <306036e0070330e35045650e6d9f0d05> /usr/lib/libxml2.2.dylib
0x5dac000 - 0x5dd0fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x5dda000 - 0x5ddaffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x5dde000 - 0x5f16fe7 com.apple.imageKit 1.0.2 (1.0) <2e354566521df8b1e3a78e9aeab5e6b4> /System/Library/PrivateFrameworks/GraphicsAppSupport.framework/Frameworks/Image Kit.framework/Versions/A/ImageKit
0x5fe3000 - 0x60c8ff3 com.apple.CoreData 100.1 (186) <8e28162ef2288692615b52acc01f8b54> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x6143000 - 0x61cdfe3 com.apple.DesktopServices 1.4.7 (1.4.7) <d16642ba22c32f67be793ebfbe67ca3a> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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Scott,
No. It crashes when ever I put ANY green loops in. I can load up many blue loops, but the minute I drop one green loop in, I get the spinning beach ball of death, the GarageBand crashes. Even if there's nothing in the sequence, if I add a green loop - CRASH! I'm wondering if it has to do with plug-ins. I have quite a few for Digital Performer (Audio Units, MAS, etc).

Crash when starting a performance/memory profile

I'm having a catastrophic crash when I hit the 'Start' button in the Profile -> Performance and Memory... dialog. There is no error message whatsoever, and when I restart Labview, it only asks me about files to recover, it doesn't tell me where it crashed (i.e. somefile.cpp line ###). Well, it might have told me once, but now it doesn't, so unless there is a log of these things somewhere, I can't say much more.
I'm using Labview 2009, and I'm having the exact same issue on at least 2 machines which are fairly different (Win XP 32 bit vs Win7 64 bit (with Labview 32 bit)).
The application is pretty large (~1500 vi's), so it's kind of hard to tell what is making it crash.
The problem can be replicated in different ways:
1) Load main VI which loads all the VI's in memory
2) Start Performance/Memory profile *crash*
1) Load VI
2) Start VI (runs in a loop)
3) Start Performance/Memory profile while it runs *crash*
1) Start Performance/Memory profile
2) Some NI VI's show up in the list with '0' time everywhere
3) Load VI
4) Execute VI
5) Stop execution of VI *crash*
Any clues? Is there a log somewhere that could help me/you find the issue?
I could spend all day trying to load different parts of the project and look for problems, but I have no idea what to look for.
Last Friday I had successfully profiled what I wanted to, then I had another crash... Oh I remember now... I did a 'Search' in my project, looked for a particular string, and it crashed after a while in the middle of the search. Since then I was unable to use the profile tool. Could it be some data corruption? We use SourceSafe... so I wouldn't be surprised if it gave me a corrupted file If so, how could I find it?
Thank you

Hey Samapico,
I actually found an incident like yours involving the performance and memory tool crashing when used for specific VIs which were very large. How big (in terms of filesize) is your VI?
R&D found this issue in LV 2009 and fixed it in 2010 under Corrective Action Request 215410.
Is there any way you could try and test your issue out on a machine with LV 2010?
<Joel Khan | Applications Engineering | National Instruments | Rice University BSEE>

Satellite U - Crashes when starting windows and recovery cannot fix

Most of the time but not every time the laptop crashes when starting windows.
I get a blue screen, a dump file is created and then it restarts and gives me the option of starting windows normally or using windows recovery. The windows recovery cannot fix the problem.
When I select the option of opening windows normally everything works fine with no problems.
If I restart the laptop it never crashes.
The problem only happens about 90% of the time when switching it on.
The problem started soon after buying the laptop in October.
Originally it came with Windows Vista and I wondered if the problem was with Vista so yeterday I upgraded to Windows 7 but it still crashes on most start ups. Otherwise the laptop works fine and I am pleased with it.
I suspect the problem might be with Realtec but the drivers appear to be up to date. My internet security is trend micro.
I wondered if it might be a hardware problem when it happens under both Vista and windows 7.
Has anyone got any ideas about what might be causing the laptop to crash on startup?

I have exactly the same problem with the laptop (U500 11E) crashing on startup, recovery can't do anything and sometimes I get a Windows "solution" box that tries to find something and then just vanishes.
I followed the same procedure as Dave, by upgrading to Win7 thinking that might fix the problem, but it clearly didn't. I also updated all drivers and the BIOS to the latest versions.
I think my trouble started not right out of the box but only after I upgraded to Vista Service Pack 1, but I'm not completely sure.
It is pretty annoying because of course it now takes twice as long to get the laptop up and running.
Finding someone else who also has the problem makes me wonder if the problem might have another cause and if there might be a way to fix it?
Petra

ITunes crash on start -even in safe mode

Bonjour,
Since three days my iTunes crash on start. I remove all plugins, tried to start in safe mode, no USB device connected, but no result.
Please find the crash below.
This is really annoying, no possibility to sync iPhone and iPad.
Could someone help?
Best regards.
Bernard
Process: iTunes [571]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.5 (11.1.5)
Build Info: iTunes-1115011001005005~2
Code Type: X86-64 (Native)
Parent Process: launchd [169]
Responsible: iTunes [571]
User ID: 501
Date/Time: 2014-03-17 07:50:22.602 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: B2D005D8-7202-BE14-4FBB-A52776D9807A
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a796866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8d3e835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff85788b1a abort + 125
3 libsystem_c.dylib 0x00007fff857529bf __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8c3ff208 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff8d8c7a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff8d8c6d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff8d8c61da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff8c73ed15 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff8c4bb168 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff8c4b9613 simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff8c4b949e CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff8c8e4bda op_Tj + 69
13 com.apple.CoreGraphics 0x00007fff8c44d219 pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff8c44c51f CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff8c44a81f CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff8c44a5d4 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff8c44a574 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff876334d8 decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8763268a copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff875f9d04 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff8c45439b img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff8c408ded img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff8c407800 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff8d8cab3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff8d8c9b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff8c4073a4 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff87609e8a CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8760938f CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x000000010f12be40 0x10e667000 + 11292224
30 com.apple.iTunes 0x000000010e7f7c55 0x10e667000 + 1641557
31 com.apple.iTunes 0x000000010f14a13a 0x10e667000 + 11415866
32 com.apple.iTunes 0x000000010e9e68ee 0x10e667000 + 3668206
33 com.apple.iTunes 0x000000010f1482c0 0x10e667000 + 11408064
34 com.apple.iTunes 0x000000010f3789ab 0x10e667000 + 13703595
35 com.apple.iTunes 0x000000010f373329 0x10e667000 + 13681449
36 com.apple.iTunes 0x000000010f3781fa 0x10e667000 + 13701626
37 com.apple.iTunes 0x000000010f378017 0x10e667000 + 13701143
38 com.apple.iTunes 0x000000010f1652b3 0x10e667000 + 11526835
39 com.apple.iTunes 0x000000010ecf3b8b 0x10e667000 + 6867851
40 com.apple.iTunes 0x000000010ecf35e5 0x10e667000 + 6866405
41 com.apple.iTunes 0x000000010ecf4d41 0x10e667000 + 6872385
42 com.apple.iTunes 0x000000010e6799bc 0x10e667000 + 76220
43 com.apple.iTunes 0x000000010e8d8e41 0x10e667000 + 2563649
44 com.apple.iTunes 0x000000010e8d8d83 0x10e667000 + 2563459
45 com.apple.iTunes 0x000000010e8d8cbb 0x10e667000 + 2563259
46 com.apple.CoreFoundation 0x00007fff8a36ee0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
47 com.apple.CoreFoundation 0x00007fff8a262a6d _CFXNotificationPost + 2893
48 com.apple.Foundation 0x00007fff8c0017ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
49 com.apple.AppKit 0x00007fff85e6ccf9 -[NSApplication _postDidFinishNotification] + 289
50 com.apple.AppKit 0x00007fff85e59519 -[NSApplication finishLaunching] + 2147
51 com.apple.AppKit 0x00007fff85e58983 -[NSApplication run] + 128
52 com.apple.iTunes 0x000000010ef73212 0x10e667000 + 9486866
53 com.apple.iTunes 0x000000010e9f7934 0x10e667000 + 3737908
Thread 1:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x00000001180cc701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8cd2f2ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8cd3109e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8cd32193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff8d3e8ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a797662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cd3143d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8cd31152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010eae1d57 0x10e667000 + 4697431
4 com.apple.iTunes 0x000000010eae2486 0x10e667000 + 4699270
5 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
6 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8a7969aa __select + 10
1 com.apple.CoreFoundation 0x00007fff8a30eb83 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010eb937f0 0x10e667000 + 5425136
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a796e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3e8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3ebfb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e67db50 0x10e667000 + 93008
3 com.apple.iTunes 0x000000010e67d8b0 0x10e667000 + 92336
4 com.apple.iTunes 0x000000010e67f1e2 0x10e667000 + 98786
5 com.apple.iTunes 0x000000010e73a5ae 0x10e667000 + 865710
6 com.apple.iTunes 0x000000010e88789b 0x10e667000 + 2230427
7 com.apple.iTunes 0x000000010ed24f26 0x10e667000 + 7069478
8 com.apple.iTunes 0x000000010eccaa53 0x10e667000 + 6699603
9 com.apple.iTunes 0x000000010e68268f 0x10e667000 + 112271
10 com.apple.iTunes 0x000000010ecca7cb 0x10e667000 + 6698955
11 com.apple.iTunes 0x000000010ecc9d82 0x10e667000 + 6696322
12 com.apple.iTunes 0x000000010e66b4b5 0x10e667000 + 17589
13 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
14 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
15 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a796716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3e9c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010e66b3cb 0x10e667000 + 17355
3 com.apple.iTunes 0x000000010e66b325 0x10e667000 + 17189
4 com.apple.iTunes 0x000000010e8db2f6 0x10e667000 + 2573046
5 com.apple.iTunes 0x000000010e8db2cd 0x10e667000 + 2573005
6 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
7 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.iTunes 0x000000010e66b483 0x10e667000 + 17539
3 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a795e02 __accept + 10
1 com.apple.iTunes 0x000000010f2acfbd 0x10e667000 + 12869565
2 com.apple.iTunes 0x000000010f293fe3 0x10e667000 + 12767203
3 com.apple.iTunes 0x000000010f293f26 0x10e667000 + 12767014
4 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
5 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a792a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a791d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8a2c3155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8a2c2779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8a2c20b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8a377811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010e682403 0x10e667000 + 111619
7 com.apple.iTunes 0x000000010e66c08d 0x10e667000 + 20621
8 libsystem_pthread.dylib 0x00007fff8d3e7899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3e772a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3ebfc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff75d7d310 rcx: 0x00007fff51592598 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff515925c0 rsp: 0x00007fff51592598
 r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8c92bfc0 r13: 0x00007fff8c92bf41 r14: 0x0000000000000006 r15: 0x00007fff8c92bfa8
rip: 0x00007fff8a796866 rfl: 0x0000000000000206 cr2: 0x0000000111098000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
 0x10e667000 - 0x10fd11ff7 com.apple.iTunes (11.1.5 - 11.1.5) <3598851A-8792-30BD-861C-7E5BC8C141B1> /Applications/iTunes.app/Contents/MacOS/iTunes
 0x1100f2000 - 0x110172ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <2709E6B0-39E2-3D75-92E3-E9F27C307C4A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
 0x1101b4000 - 0x1101dfff7 com.apple.avfoundationcf (2.0 - 138.1) <AB1DD559-FD70-39FE-8AE1-632CCA8040A2> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
 0x110218000 - 0x110536fe7 com.apple.iad.iAdCore (1.0 - 1) <9E8CC242-A900-3BD1-B044-F07F592B9B3D> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
 0x110602000 - 0x110606fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
 0x110614000 - 0x110617fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
 0x110621000 - 0x11094dff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
 0x110979000 - 0x1109b0ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
 0x1109c2000 - 0x110a98fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
 0x110aba000 - 0x110afdff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
 0x110d11000 - 0x110d15ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
 0x110d4c000 - 0x110d52ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
 0x111484000 - 0x111486ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
 0x111b0e000 - 0x112883fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
 0x1153a1000 - 0x1154d5ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
 0x117d49000 - 0x117f1afff com.apple.audio.units.Components (1.10 - 1.10) <7AB53801-51BD-347E-B267-BCF71C15C023> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
 0x118047000 - 0x118138ff7 com.apple.mobiledevice (710.5 - 710.5) <C250816A-3B97-329D-9F6B-38DACA981CED> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
 0x11819d000 - 0x118393fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
 0x118b98000 - 0x118d19fff com.apple.AirTrafficHost (351.6 - 351.6) <64B45992-C1BA-35B5-9158-732748DF6B5D> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
 0x11984e000 - 0x119a01ffb libCMaps.A.dylib (599.20.11) <51378607-E6E2-3E1B-8A42-223877465412> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
 0x7fff60bef000 - 0x7fff60c22817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
 0x7fff83d8a000 - 0x7fff83db4ff7 libsandbox.1.dylib (278.11) <9E5654BF-DCD3-3B15-9C63-209B2B2D2803> /usr/lib/libsandbox.1.dylib
 0x7fff83fe6000 - 0x7fff84037ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
 0x7fff8453f000 - 0x7fff8456dff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
 0x7fff845c1000 - 0x7fff845f5fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
 0x7fff84653000 - 0x7fff84660ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
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 0x7fff89085000 - 0x7fff890ccfff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
 0x7fff890cd000 - 0x7fff8917dff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
 0x7fff8917e000 - 0x7fff89199ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
 0x7fff8919a000 - 0x7fff891abff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
 0x7fff891b3000 - 0x7fff891c4ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
 0x7fff891c5000 - 0x7fff89213ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
 0x7fff8960c000 - 0x7fff8963bfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
 0x7fff8963c000 - 0x7fff899b3ffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
 0x7fff899c1000 - 0x7fff89a14fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
 0x7fff89a15000 - 0x7fff89a7aff5 com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
 0x7fff89a7b000 - 0x7fff89a7dff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
 0x7fff89b15000 - 0x7fff89c44fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
 0x7fff89c45000 - 0x7fff89c93fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
 0x7fff89c94000 - 0x7fff89ce1ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
 0x7fff89ce2000 - 0x7fff89d6bfff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
 0x7fff89d6c000 - 0x7fff89e9cff7 com.apple.desktopservices (1.8.2 - 1.8.2) <76D6ED93-9D5A-3941-8B88-A1773290AE74> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
 0x7fff89f52000 - 0x7fff89f57fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
 0x7fff89f58000 - 0x7fff8a1b9fff com.apple.imageKit (2.5 - 774) <AACDE16E-ED9F-3B3F-A792-69BA1942753B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
 0x7fff8a1ba000 - 0x7fff8a1fbfff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
 0x7fff8a1fc000 - 0x7fff8a219ff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
 0x7fff8a21a000 - 0x7fff8a223ffb libCGInterfaces.dylib (271) <68EFBEFE-7506-3235-99A2-5B69EDBFD7B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Resources/libCGInterfaces.dylib
 0x7fff8a224000 - 0x7fff8a229fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
 0x7fff8a252000 - 0x7fff8a437fff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
 0x7fff8a438000 - 0x7fff8a438fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
 0x7fff8a493000 - 0x7fff8a54bff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
 0x7fff8a579000 - 0x7fff8a5bbff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
 0x7fff8a5bc000 - 0x7fff8a5c7fff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
 0x7fff8a5c8000 - 0x7fff8a780ff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
 0x7fff8a781000 - 0x7fff8a79dff7 libsystem_kernel.dylib (2422.90.20) <20E00C54-9222-359F-BD98-CB79ABED769A> /usr/lib/system/libsystem_kernel.dylib
 0x7fff8a7a8000 - 0x7fff8a879ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
 0x7fff8a87a000 - 0x7fff8a885fff libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
 0x7fff8a886000 - 0x7fff8a8aafff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
 0x7fff8a8ab000 - 0x7fff8a8cffff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
 0x7fff8a8d0000 - 0x7fff8a8dafff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
 0x7fff8a8db000 - 0x7fff8a8dcfff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
 0x7fff8a8dd000 - 0x7fff8a8e4fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
 0x7fff8a8ea000 - 0x7fff8a929fff libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
 0x7fff8a92d000 - 0x7fff8a944fff com.apple.PackageKit.PackageUIKit (3.0 - 332) <419D2A01-3A7A-3EB4-B4E5-55DEEB786572> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
 0x7fff8a947000 - 0x7fff8a963fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
 0x7fff8a964000 - 0x7fff8a971fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
 0x7fff8a972000 - 0x7fff8a9e5fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
 0x7fff8a9e6000 - 0x7fff8ae19ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
 0x7fff8b00b000 - 0x7fff8b01eff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
 0x7fff8b078000 - 0x7fff8b0e5fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
 0x7fff8b110000 - 0x7fff8b111ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
 0x7fff8b112000 - 0x7fff8b129ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <38A25261-C622-3F11-BFD3-7AFFC44D57B8> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
 0x7fff8b12a000 - 0x7fff8b133ffb com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
 0x7fff8b401000 - 0x7fff8b430ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
 0x7fff8b431000 - 0x7fff8b490fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
 0x7fff8b491000 - 0x7fff8b49aff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
 0x7fff8b51c000 - 0x7fff8b557fff com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
 0x7fff8b577000 - 0x7fff8b58fff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
 0x7fff8b590000 - 0x7fff8b598fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
 0x7fff8b599000 - 0x7fff8b5eafff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
 0x7fff8b5eb000 - 0x7fff8b5f3ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
 0x7fff8b631000 - 0x7fff8b772fff com.apple.QTKit (7.7.3 - 2826.17) <ADA1EF77-57D2-3E7E-8526-8F0B732C1218> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
 0x7fff8b7f2000 - 0x7fff8b856fff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
 0x7fff8b857000 - 0x7fff8b8beff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
 0x7fff8b9d1000 - 0x7fff8b9d3ff3 libsystem_configuration.dylib (596.13) <B51C8C22-C455-36AC-952D-A319B6545884> /usr/lib/system/libsystem_configuration.dylib
 0x7fff8bd35000 - 0x7fff8bdacfff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
 0x7fff8bff4000 - 0x7fff8bffeff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
 0x7fff8bfff000 - 0x7fff8c2fdfff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
 0x7fff8c2fe000 - 0x7fff8c30effb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
 0x7fff8c30f000 - 0x7fff8c3dafff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
 0x7fff8c3db000 - 0x7fff8ccfaaf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
 0x7fff8ccfb000 - 0x7fff8cd20ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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 0x7fff8cd49000 - 0x7fff8cd57fff com.apple.CommerceCore

Read this whole message before doing anything.
Back up all data.
Quit iTunes if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash, if they exist:
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Saved Application State/com.apple.iTunes.savedState
Leave the Library folder open. Try iTunes again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit iTunes again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
iTunes
Note: you are not moving the iTunes application. You’re moving a folder named “iTunes.”
Test. If iTunes now works, delete the iTunes folder on the Desktop. Otherwise, quit iTunes again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with either of the following strings:
com.apple.iTunes
com.apple.mobile.iTunes
Move them all to the Desktop.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Test again. This time iTunes should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes iTunes to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit iTunes again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting iTunes and restoring the items you deleted in those steps from your backup.

Firefox crashes at start in Safe mode - On ONE user account ONLY

Firefox crashes at start in Safe mode - On one user account on PC only
I have done everything on Firefox crash checklist
No '''Report ID''' since no start.
So no nothing in further support? See below
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_check-to-see-if-the-crash-happens-in-safe-mode
'''Get help fixing this crash'''
Figuring out the cause of a crash can be difficult. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help you.
1. In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. '''NO START so no Firefox Location bar'''
2. Right-click on the latest crash under Report ID and choose Open Link in New Tab. '''NO START so NO Firefox Report ID and not possible to choose Open Link in New Tab'''.
A tab will open to a page on crash-stats.mozilla.com, saying that "Your report is being processed". When it is finished processing, your report will load. '''NO START so NO Firefox Report ID and NO report will load so dead end and no help or support possible'''
3. Click this special link to ask for help with your crash.
Note: This link is only valid for help with crashes.
'''I have done this but can not find my question nor any answer neither. So what is next step to find support help?'''

Hi Max,
Congratulations, at least you made a stab at solving the problem. I think a lot of users used to glance at that KB article ([[firefox crashes]]) and give up trying!
Hopefully the crash instructions will be further modified soon, (some of us consider the following is an [/kb/Firefox%20crashes/discuss/1855 omission] that needs correcting) have a look at this article for an explanation of how to get the crash ID from your OS even without using firefox:
* http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
The XP OS is likely to use smoke and mirrors to make it look like you have a totally
separate installation of firefox for each account, but normally you have the one set of (most) program files, and then for firefox separate [[profiles]]. So this indicates the problem is likely to be in the profile of the problem account, or down to a plugin, malware or other issue relating to that account. (I note you have already scanned for malware with MSE, that should detect a particular trojan that is a top cause of firefox 6 crashes)
If you create a new clean profile in that account hopefully it will solve the crash problem, you can then address the issue of copying settings, bookmarks. passwords etc back. BUT before attempting that ensure that you disable all plugins, ([[safe mode]] does not disable plugins) if you have not already done so. Some plugins may not show up in Firefox's list, you may need to look at the OS program lists.
I note you mention banking, a particular utility ''IDvault'' (I think Comcast supply it) has been causing crashes. Are you using IDvault ? (IDvault should be fixed soon bug684748; version 1.0.627 may have been fixed, but standalone version 5.9.627 has not yet been fixed )
See also
* [[troubleshooting plugins]]
* [[firefox crashes when you open it]]

Firefox crashes on start-up; cannot get it to work. Any detailed solutions to try?

I've read through so many helping websites but I just can't find a solution to fix Firefox, it constantly crashes upon start-up. So I can't activiate Safe-Mode, or open it up or anything to fix it.
I also suspect that this rundll32.exe host has to do something with it. The messages came right after Firefox crashed. Should it be deleted?
Please help. This is bothering me so much. I'd appreciate any comments. Thanks!

Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing. 
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport 
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it. 
http://www.trusteer.com/support/en/report-problem 
If you do not have Rapport, then we need to have a crash report ID. When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report. 
See https://support.mozilla.com/en-US/kb/Firefox%20crashes 
or http://kb.mozillazine.org/Firefox_crashes

Firefox crashes when starting up on Win2k3 Terminal Server

Firefox 3.x works, however after upgrading to 10.0.2 it will crash whenever starting up.
Platform: Windows 2003 Terminal Server with Citrix.
We have excluded the firefox.exe from the ctxhook and it doesn't help (we know this fixes crashing on startup on Xendesktop deployments).

Thanks for pointing out that crash-stats website. DgApi.dll is Digital Guardian by Verdasys. Essentially monitoring software that the company uses to make sure users are not doing anything they shouldn't. Disabling that fixed it.

Firefox crashes on Start-Up

Hello!
I downloaded the latest version of Firefox for Windows XP but it always crashes on start-up. Mozilla Crash Reporter appears. I am not able to start Firefox in safe mode.
My latest crash ids are bp-9fdcf812-70e4-4025-97b1-4c7592130430,
and bp-74c78b9f-ad72-446e-aa0a-d8aef2130429.
I immensely appreciate any assistance you are able to provide. Thank You!

hello, from the crash report you've submitted it seems like the crash might be adware/malware related. the file on your pc causing the crash is named ''datamngr.dll''.
first, please go to the windows control panel / programs section and see if you have any toolbars, imesh, MediaBar, data manager or other similar suspicious programs installed - if so remove them...
afterwards please run a full scan of your system with different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
for some general info see [[Troubleshoot Firefox issues caused by malware]]

How to reset firefox profile if it crashes on start (also safe mode)

Hello,
I need to know how to make Firefox do a profile reset when it crashes on start even in safe mode. It starts fine with a new profile.
I had this before today, and then after the 3rd crash report send, a popup offered me a solution to reset my profile while retaining the most important settings. I tried that option and it worked. But I could no longer sync my password with the new sync because of a master password set. I find this a show stopper, so I did a profile restore (mozbackup), I wish I didn't have.
I now have the same problem again with Firefox crashing, but it no longer offers the popup with a solution by trying safe mode (i did manually doesn't work) or resettting the profile.
I need to know a command line switch the make Firefox reset the profile while retaining the important data or how to force it show the pop-up.
Thanks a lot, I'm really pulling my hair out over this and need my Firefox experience back!
Thank you
Regards

Note that a profile created via a reset still can carry over issues because some data is recovered automatically.
If you use the Profile Manager then you get a completely clean profile and if that works then you can copy files yourself to the new profile or possibly try to identify what is wrong and repair your previous profile.
You only see button to Reset Firefox on the "Help > Troubleshooting Information" page and in the Safe Mode startup window if you use the profile that is marked as Default=1 in the profiles.ini file (Profile Manager).
If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile to get the Reset button in Firefox.

Firefox keeps crashing on start-up

Since Sunday evening (3-3-13) Firefox immediately crashes when I try to start: The windows that is opened just freezes and sometimes it doesn't even open at all (although the process is running).
Curious thing is that when I remove Firefox and re-install it, it works completely fine UNTIL I close the browser and try to open it again. Then it's back to crashing again.
Firefox also crashes when starting it in safe mode and it even crashes if I try to make a new profile. Basically, every Firefox thing crashes. When I boot Windows in safe mode the browser runs fine again though.
No crash reports are created so I can't provide those.

Hello, if it works in Windows Safe mode there is a problem with other software, likely security software or a system driver, that is running on your pc. Make sure that you have the latest updates of your security software.
If you like use the Autoruns utility and check which software and services gets started, but be careful if you want to disable a specific service : http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
thank you

Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing!

Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks

Lightroom crashes at start up with the error message "Lightroom encountered an error when reading from its preview cache and needs to quit". Please advise on how to fix this error. Thanks

You probably need to delete your preview cache. See here
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic
Preference and other file locations in Lightroom 5

G5 CRASHES ON START UP

My G5 1.8 dual has started crashing on start-up.
I switch it on and it eventually powers up and I get my personalised desktop but as soon as I try to do anything I ge the spinning beach ball and cannot do anything but force it to close.
I have tried logging in under a different account and it is exactly the same.
Can anybody give me any tips about how to fix this?
Thanks in Advance

Hi gravenors!
Exactly which model G5 Mac do you have?
What size is the Hard Drive, and how much space is available?
How much RAM is installed, and is it original or added?
What happened between the last time the Mac functioned properly, and when it didn't?
Have you made any changes, like upgrading the system, updated or installed any applications or programs, etc?
Have there been any unusual occurences, like freezes, crashes, power outages, etc?
Are you able to startup from the system install disc?
Have you run Repair Disk & Repair Permissions. If you need instructions, let me know.
ali b

Flash builder 4.7 crashes on start

I am a creative cloud customer. And i was working on flash builder 4.6 without any problem. Today i was notified that i can install 4.7. And i did it.
Unfortunately it doesn't work. It crashes on start and i don't know why. All other products work fine and previous version 4.6 worked fine also
i have try to reinstall it but it hasn't resolved my problem and as a creative customer i can't manage to find the older version which works fine
i have found this error log but honestly i can't really manage with this and don't know how to fix this
# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077980895, pid=5260, tid=4900
# JRE version: 6.0_31-b05
# Java VM: Java HotSpot(TM) 64-Bit Server VM (20.6-b01 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ntdll.dll+0x50895]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
--------------- T H R E A D ---------------
Current thread (0x00000000005bf800): JavaThread "main" [_thread_in_Java, id=4900, stack(0x0000000000030000,0x0000000000130000)]
siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff
Registers:
RAX=0x000000000012d838, RBX=0x0000000000000002, RCX=0x000000000012d908, RDX=0x000000000012d878
RSP=0x000000000012d828, RBP=0x000007feebeba5f0, RSI=0x0000000000000020, RDI=0x0000000000000000
R8 =0x0000000000124000, R9 =0x0000000000000003, R10=0x0000000000000000, R11=0x0000000000002176
R12=0x0000000000000000, R13=0x0000000000000050, R14=0x0000000000000003, R15=0x00000000005bf800
RIP=0x0000000077980895, EFLAGS=0x0000000000010202
Top of Stack: (sp=0x000000000012d828)
0x000000000012d828: 0000000000000202 000000007793b239
0x000000000012d838: 000007fffffde000 0000000007882a00
0x000000000012d848: 0000000000000007 0000000000000000
0x000000000012d858: 000000000012da60 000000000012da90
0x000000000012d868: 0000000000124000 0000000200000000
0x000000000012d878: 0000000000130000 0000000000124000
0x000000000012d888: 0000000002906f50 0000000000000000
0x000000000012d898: 0000000000000000 000000000012e080
0x000000000012d8a8: 0000000006d10290 000000006da0c38a
0x000000000012d8b8: 0000000000000000 00000000b02664fd
0x000000000012d8c8: 0000ffff000000c0 00000000005c0498
0x000000000012d8d8: 000000000012e0b0 000000006da0cce3
0x000000000012d8e8: 0000000002943110 0000000000000000
0x000000000012d8f8: 000000000012da38 0000000000000000
0x000000000012d908: 000000000012e150 00000000028d5b22
0x000000000012d918: 00000000028d4ed0 0000000000000000
Instructions: (pc=0x0000000077980895)
0x0000000077980875: d0 00 00 00 4c 89 a1 d8 00 00 00 4c 89 a9 e0 00
0x0000000077980885: 00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00
0x0000000077980895: 0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29
0x00000000779808a5: 89 b0 01 00 00 0f 29 91 c0 01 00 00 0f 29 99 d0
Register to memory mapping:
RAX=0x000000000012d838 is pointing into the stack for thread: 0x00000000005bf800
RBX=0x0000000000000002 is an unknown value
RCX=0x000000000012d908 is pointing into the stack for thread: 0x00000000005bf800
RDX=0x000000000012d878 is pointing into the stack for thread: 0x00000000005bf800
RSP=0x000000000012d828 is pointing into the stack for thread: 0x00000000005bf800
RBP=0x000007feebeba5f0 is an unknown value
RSI=0x0000000000000020 is an unknown value
RDI=0x0000000000000000 is an unknown value
R8 =0x0000000000124000 is pointing into the stack for thread: 0x00000000005bf800
R9 =0x0000000000000003 is an unknown value
R10=0x0000000000000000 is an unknown value
R11=0x0000000000002176 is an unknown value
R12=0x0000000000000000 is an unknown value
R13=0x0000000000000050 is an unknown value
R14=0x0000000000000003 is an unknown value
R15=0x00000000005bf800 is a thread
Stack: [0x0000000000030000,0x0000000000130000], sp=0x000000000012d828, free space=1014k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x50895] RtlCaptureContext+0x85
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v blob 0x000000000290707f
j java.util.jar.Attributes.putValue(Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String; +13
j java.util.jar.Attributes.read(Ljava/util/jar/Manifest$FastInputStream;[B)V+301
j java.util.jar.Manifest.read(Ljava/io/InputStream;)V+21
j java.util.jar.Manifest.<init>(Ljava/io/InputStream;)V+28
j java.util.jar.JarFile.getManifestFromReference()Ljava/util/jar/Manifest;+60
j java.util.jar.JarFile.getManifest()Ljava/util/jar/Manifest;+1
j sun.net.www.protocol.jar.URLJarFile.isSuperMan()Z+9
j sun.net.www.protocol.jar.URLJarFile.getManifest()Ljava/util/jar/Manifest;+1
j java.util.jar.JarFile.maybeInstantiateVerifier()V+70
j java.util.jar.JarFile.getInputStream(Ljava/util/zip/ZipEntry;)Ljava/io/InputStream;+1
j sun.net.www.protocol.jar.JarURLConnection.getInputStream()Ljava/io/InputStream;+88
j java.net.URL.openStream()Ljava/io/InputStream;+4
j org.eclipse.osgi.baseadaptor.HookRegistry.mergeFileHookConfigurators(Ljava/util/List;Ljav a/util/List;)V+90
j org.eclipse.osgi.baseadaptor.HookRegistry.initialize()[Lorg/eclipse/osgi/framework/log/Fr ameworkLogEntry;+21
j org.eclipse.osgi.baseadaptor.BaseAdaptor.<init>([Ljava/lang/String;)V+29
v ~StubRoutines::call_stub
j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Lj ava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Obje ct;+72
j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/ Object;+5
j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
j org.eclipse.core.runtime.adaptor.EclipseStarter.createAdaptor()Lorg/eclipse/osgi/framewor k/adaptor/FrameworkAdaptor;+72
j org.eclipse.core.runtime.adaptor.EclipseStarter.startup([Ljava/lang/String;Ljava/lang/Run nable;)Lorg/osgi/framework/BundleContext;+65
j org.eclipse.core.runtime.adaptor.EclipseStarter.run([Ljava/lang/String;Ljava/lang/Runnabl e;)Ljava/lang/Object;+34
v ~StubRoutines::call_stub
j sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object; [Ljava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/l ang/Object;+87
j sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Lja va/lang/Object;+6
j java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+ 161
j org.eclipse.equinox.launcher.Main.invokeFramework([Ljava/lang/String;[Ljava/net/URL;)V+21 1
j org.eclipse.equinox.launcher.Main.basicRun([Ljava/lang/String;)V+126
j org.eclipse.equinox.launcher.Main.run([Ljava/lang/String;)I+4
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0000000005f80800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2912, stack(0x0000000006af0000,0x0000000006bf0000)]
0x0000000005f78800 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=4260, stack(0x00000000069f0000,0x0000000006af0000)]
0x0000000005f5b000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=4804, stack(0x00000000068f0000,0x00000000069f0000)]
0x0000000005f59000 JavaThread "Attach Listener" daemon [_thread_blocked, id=6080, stack(0x00000000067f0000,0x00000000068f0000)]
0x0000000005f57800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5632, stack(0x00000000066f0000,0x00000000067f0000)]
0x0000000005edb800 JavaThread "Finalizer" daemon [_thread_blocked, id=5716, stack(0x00000000065f0000,0x00000000066f0000)]
0x0000000005ed4800 JavaThread "Reference Handler" daemon [_thread_blocked, id=4068, stack(0x00000000064f0000,0x00000000065f0000)]
=>0x00000000005bf800 JavaThread "main" [_thread_in_Java, id=4900, stack(0x0000000000030000,0x0000000000130000)]
Other Threads:
0x000000000068f800 VMThread [stack: 0x00000000063f0000,0x00000000064f0000] [id=5372]
0x0000000005f89800 WatcherThread [stack: 0x0000000006bf0000,0x0000000006cf0000] [id=4780]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
PSYoungGen total 152896K, used 5243K [0x00000000eaab0000, 0x00000000f5550000, 0x0000000100000000)
eden space 131072K, 4% used [0x00000000eaab0000,0x00000000eafcec78,0x00000000f2ab0000)
from space 21824K, 0% used [0x00000000f4000000,0x00000000f4000000,0x00000000f5550000)
to space 21824K, 0% used [0x00000000f2ab0000,0x00000000f2ab0000,0x00000000f4000000)
PSOldGen total 349568K, used 0K [0x00000000c0000000, 0x00000000d5560000, 0x00000000eaab0000)
object space 349568K, 0% used [0x00000000c0000000,0x00000000c0000000,0x00000000d5560000)
PSPermGen total 65536K, used 5468K [0x00000000b0000000, 0x00000000b4000000, 0x00000000c0000000)
object space 65536K, 8% used [0x00000000b0000000,0x00000000b0557120,0x00000000b4000000)
Code Cache [0x00000000028d0000, 0x0000000002b40000, 0x00000000058d0000)
total_blobs=240 nmethods=33 adapters=161 free_code_cache=49863168 largest_free_block=10752
Dynamic libraries:
0x0000000000400000 - 0x000000000040e000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\FlashBuilder.exe
0x0000000077930000 - 0x0000000077ad9000 C:\Windows\SYSTEM32\ntdll.dll
0x0000000077250000 - 0x000000007736f000 C:\Windows\system32\kernel32.dll
0x000007fefe030000 - 0x000007fefe09c000 C:\Windows\system32\KERNELBASE.dll
0x0000000077830000 - 0x000000007792a000 C:\Windows\system32\USER32.dll
0x000007fefe6e0000 - 0x000007fefe747000 C:\Windows\system32\GDI32.dll
0x000007fefea80000 - 0x000007fefea8e000 C:\Windows\system32\LPK.dll
0x000007feffa40000 - 0x000007feffb09000 C:\Windows\system32\USP10.dll
0x000007fefe7d0000 - 0x000007fefe86f000 C:\Windows\system32\msvcrt.dll
0x000007fefc710000 - 0x000007fefc904000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514 _none_fa396087175ac9ac\COMCTL32.dll
0x000007fefeb20000 - 0x000007fefeb91000 C:\Windows\system32\SHLWAPI.dll
0x000007fefdc20000 - 0x000007fefdc77000 C:\Windows\system32\apphelp.dll
0x000007feebc60000 - 0x000007feec0c7000 C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL
0x000007fefea90000 - 0x000007fefeabe000 C:\Windows\system32\IMM32.DLL
0x000007feff930000 - 0x000007feffa39000 C:\Windows\system32\MSCTF.dll
0x0000000180000000 - 0x0000000180006000 C:\PROGRA~2\KASPER~1\KASPER~1\x64\kloehk.dll
0x000007fefe210000 - 0x000007fefe2eb000 C:\Windows\system32\ADVAPI32.dll
0x000007fefe440000 - 0x000007fefe45f000 C:\Windows\SYSTEM32\sechost.dll
0x000007feffb10000 - 0x000007feffc3d000 C:\Windows\system32\RPCRT4.dll
0x0000000000200000 - 0x0000000000215000 C:\PROGRA~2\KASPER~1\KASPER~1\x64\sbhook64.dll
0x000007fefe870000 - 0x000007fefea73000 C:\Windows\system32\ole32.dll
0x0000000072000000 - 0x0000000072012000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\eclipse\plugins\org.eclipse.equinox.launcher.win32.win32.x86_64_1.1.100.v20110502\ec lipse_1406.dll
0x000007fefcda0000 - 0x000007fefcdac000 C:\Windows\system32\VERSION.dll
0x000000006d800000 - 0x000000006dfb8000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\server\jvm.dll
0x000007fefbb70000 - 0x000007fefbbab000 C:\Windows\system32\WINMM.dll
0x000000006d770000 - 0x000000006d77e000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\verify.dll
0x000000006d3b0000 - 0x000000006d3d7000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\java.dll
0x000000006d7c0000 - 0x000000006d7d2000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\zip.dll
0x000007fefd810000 - 0x000007fefd827000 C:\Windows\system32\CRYPTSP.dll
0x000007fefd2e0000 - 0x000007fefd327000 C:\Windows\system32\rsaenh.dll
0x000007fefd080000 - 0x000007fefd09e000 C:\Windows\system32\USERENV.dll
0x000007fefdd90000 - 0x000007fefdd9f000 C:\Windows\system32\profapi.dll
0x000007fefdc80000 - 0x000007fefdc8f000 C:\Windows\system32\CRYPTBASE.dll
0x000000006d610000 - 0x000000006d627000 C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\net.dll
0x000007fefe3d0000 - 0x000007fefe41d000 C:\Windows\system32\WS2_32.dll
0x000007fefe200000 - 0x000007fefe208000 C:\Windows\system32\NSI.dll
0x000007fefd5c0000 - 0x000007fefd615000 C:\Windows\system32\mswsock.dll
0x000007fefd5b0000 - 0x000007fefd5b7000 C:\Windows\System32\wship6.dll
0x000007fefc3e0000 - 0x000007fefc3f5000 C:\Windows\system32\NLAapi.dll
0x000007fef8390000 - 0x000007fef83a5000 C:\Windows\system32\napinsp.dll
0x000007fef8370000 - 0x000007fef8389000 C:\Windows\system32\pnrpnsp.dll
0x000007fef95f0000 - 0x000007fef961e000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x0000000077b00000 - 0x0000000077b07000 C:\Windows\system32\PSAPI.DLL
0x000007fefd390000 - 0x000007fefd3eb000 C:\Windows\system32\DNSAPI.dll
0x000007fef8360000 - 0x000007fef836b000 C:\Windows\System32\winrnr.dll
0x000007fefcea0000 - 0x000007fefcea7000 C:\Windows\System32\wshtcpip.dll
0x000007fefb980000 - 0x000007fefb9a7000 C:\Windows\system32\IPHLPAPI.DLL
0x000007fefb930000 - 0x000007fefb93b000 C:\Windows\system32\WINNSI.DLL
0x000007fef94d0000 - 0x000007fef94d8000 C:\Windows\system32\rasadhlp.dll
0x000007fefb850000 - 0x000007fefb8a3000 C:\Windows\System32\fwpuclnt.dll
VM Arguments:
jvm_args: -Xms512m -Xmx1024m -XX:MaxPermSize=256m -XX:PermSize=64m -Dorg.eclipse.equinox.p2.reconciler.dropins.directory=eclipse/dropins -Declipse.application=com.adobe.flexbuilder.standalone.FlashBuilderApplication
java_command: <unknown>
Launcher Type: generic
Environment Variables:
CLASSPATH=.;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip
PATH=C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/bin/server;C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/bin;C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/lib/amd64;C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsP owerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\McLaren Electronic Systems\ATLAS 9\Bin\;C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit);
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows 7 , 64 bit Build 7601 Service Pack 1
CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1
Memory: 4k page, physical 3144236k(1492332k free), swap 6286620k(3774552k free)
vm_info: Java HotSpot(TM) 64-Bit Server VM (20.6-b01) for windows-amd64 JRE (1.6.0_31-b05), built on Feb 3 2012 18:34:57 by "java_re" with MS VC++ 8.0 (VS2005)
time: Fri Dec 07 17:17:17 2012
elapsed time: 0 seconds

I finally found what probelem i have. Visual studio has corrupted one dll. Flahs is crashing due to my browser in 64bits which has problem. I found that it could be a probleme while installing a .net framework. But unfortunately i can't delete or uninstall this framework, i had no option to uninstall it. I guess the best way is to format my computer. But as i am waiting for a new worksatation dedicated to your tool and zbrush of course(for stage3d is a real improvment), i won't format it now it would take too much time to resintall everything and i would have to do this again when i will received my workstation
If someone has problem like that there might be a solution(not the best but at least it works)
To solve my problem as i have to make an app in flash builder. I downloaded the 32 bits version of flash builder 4.7. And i will resintall the 64 bits as soon as i received my workstation.

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