GarageBand, iMovie and iPhoto won't upgrade
Hello,
Since a while ago, I've been receiving every day and every time a notification saying a new upgrade for GarageBand, iMovie and iPhoto is available.
For some reason, whenever I go to the app store and try to upgrade all, I get a message saying: "To upgrade these apps, connect to the account you used to buy them".
I don't have any other accounts meaning that the only one I have should work. There is another user on my computer and he also has a different Apple ID which we tried to use but nothing happens either.
So, is there anything we can do to either upgrade those apps or to stop getting the upgrade message?
Thanks.
I'm not sure if upgrading to Lion could be the issue, it didn't came preinstalled so when it was released, I bought it and upgraded.
Do you mean Lion or Mt. Lion? Did you make a clean install? If you upgraded from Snowleopard, you probably bought your Mac before the AppStore was released, and then you should upgrade iLife using Software Update from the -menu and not from the AppStore. Have you moved your iLife apps to from their original location to a subfolder of Applications? Then move them back.
But if you bought your Mac with Lion preinstalled, try to log out of the AppStore and then click the "Updates" tab and sign back in. Does that show the updates?
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Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.
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I have been trying to update imovie and iphoto but i keep getting the same message and dont know how to go about it. Help please!
You obviously haven't bothered to read the software license agreement that covers iPhoto.
It states exactly what I have been explaining to folks that you now come along and contradict;
http://www.apple.com/legal/sla/docs/iPhoto.pdf (underlining mine)
B. If you obtained the Apple Software preinstalled by Apple on Apple-branded hardware, in order to use the Apple Software on more than one of the Apple-branded computers you own or control under the Mac App Store Product Usage Rules, you must log in to the Mac App Store and associate the Apple Software with your Mac App Store account. If you choose not to associate the preinstalled Apple Software with your Mac App Store account, you are permitted to install, use and run one (1) copy of the Apple Software on a single Apple-branded computer at any one time. Please also note that by choosing to associate the preinstalled Apple Software with your Mac App Store account, you will also associate any other Apple software applications (i.e., iMovie and GarageBand) that are provided to you as part of the same preinstalled application bundle.
You have been lucky, because they realized that you were not intelligent enough to work with logically or to understand the license agreement, the Apple employees likely gave you these redemption codes to get rid of you. I seriously doubt that Apple is going to make a policy and give every user redemtion codes because they fail to read the terms of use and fail to associate their iLfe apps to their Apple ID correctly.
There is no bug. It works this way by design. -
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Thanksjimfitzgerald wrote:
E-mail required the internet. Internet requires a smartphone and data package. Under the old pricing structure, the smallest data package is 2GB for $30. Under the new Share Everything plans, the smallest data -ackage is 1GB for $50, but you can share with other devices. You should click in Shop above and check out the plans.
Verizon offers an email service for non-smartphones called Mobile Email. According to this Gizmodo article (link is below), it apparently was initially compatible with only certain of the non-smartphone models available at that time.
At the present time, every one of the non-smartphone models listed on Verizon's website is listed as having Mobile Email compatibility.
As far as finding out what discontinued phones are compatible with Mobile Email, phonescoop lists this. For example, search for the Intensity II at phonescoop.com Halfway down the page, phonescoop says "Email Client: Yes"
On our Samsung u370 (aka Samsung Reality) and Casio Ravine 2 non-smartphones, Mobile Email is pre-installed as an unactivated app in the Media Center section of the phone.
More info:
- http://products.verizonwireless.com/index.aspx?id=messaging_email
- http://support.verizonwireless.com/faqs/Mobile%20Email/faqs.html
http://gizmodo.com/274238/verizon-wireless-introduces-mobile-email-additional-charges-may-apply
"[...] make sure you have the right hardware. The software is currently available on five phones: enV by LG, the MOTORAZR V3m, MOTORAZR V3c, the LG VX8300 and the Chocolate by LG." -
Why can't update to the new iMovie and iPhoto?
I recently had to get a new hard drive in my MacBook Pro. After I installed Mavericks, I got a notification from the App Store saying there are two updates for iMovie and iPhoto. When I try to update them, I receive a message saying update unavailable with this apple ID. It goes on to say this update is not available for this Apple ID either because it was bought by a different user or this item was refunded or cancelled. I have tried every possible Apple ID this could of been purchased with and receive the same message each time. I have no idea what to do to update these now. Any help would be greatly appreciated.
Please take each of the following steps that you haven't already tried until the problem is resolved.
Step 1
Follow the directions in this support article.
Step 2
Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Contact Mac App Store Customer Service. -
I cant update iMovie and iPhoto because of a false account
Hi, I cant upgrade my iMovie and iPhoto because i dont know my pass anymore and made a new account.
How can I still upgrade it ?Im having the same issue - now what?
I also, forgot my password, made a new one and it says:
Also, it does now allow for a purchase in the app store. I read somewhere it was $14.99. Ill pay it to get my iphoto library to work, but it doesn't have a price, it only says "update". Its got me going in circles. -
i bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.
How did you "move everything" over?
Migration assistance does not handle the iPhoto library well sometimes - the best way is to drag the bad iphoto library from the pictures folder on the new system to the desktop, connect the two systems together (network, firewire target mode, etc) and drag the iPhoto library intact as a single entity from the old system to the pictures folder of the new system and launch iPhoto on the new system - it will open and convert the iPhoto library as necessary and you will be fine - once you test the iPhoto library you can delete the one on the desktop
LN -
Why can't I download iMovie and iPhoto?
Hello,
After upgrading to Yosemite I found that Internet connection was slow, and dodgy, so I took it to the Apple Store and re-installed Mavericks
Internet worked fine, it was fast again, etc.
I tried to open iMovie and iPhoto
Not there
I checked in Launchpad
Not there either.
I checked on the App Store.
Yup.
$19 for iMovie
What is this? I was using iMovie and iPhoto before Yosemite, but now I can't use it.
I shouldn't lose my Apps because Apple made a dodgy updateI don't think it's a dodgy upgrade, a handful report issues with their Mac and millions have no issues whatever. It works perfectly here.
If you had the iLife apps before, they should be listed in your account in the Purchases pane for download. However, the Mac App Store usually carries the most recent version. The most recent version doesn't run on Mavericks. You should always make a backup of your Mac, especially before something so major as an OS X upgrade. Then you would have the Mavericks versions to restore to your Mac again running Mavericks.
Not sure what you can do at this point. -
Can i reinstall iMovie and iPhoto for free ,after i format my MacBook?
i had just format my macbook pro and install the software OS Mavericks .After i installed , i found out that iMovie and iPhoto is gone ...!!! What should i do ?? Any suggest ?
Hi TaylorDes,
Yes, you can reinstall those applications - as well as GarageBand by downloading them from the Mac app store. There is no charge.
OS X Mavericks: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH14193
Thanks for using Apple Support Communities.
Best,
Brett L -
I have installed Tiger on my g4 imac and forgot to save imovie and iphoto can anyone please explain how I restore old system (ie what order the discs go in ) and how do i start again with tiger
Assuming your iMac G4 shipped with Panther 10.3.x and later the
system was upgraded by installing Tiger over Panther content, so
the Panther-level's iLife components were carried over in Tiger...
And your later Tiger retail installer, having none of that within it,
does not give you iPhoto or iMovie, etc with a new full install.
The Panther restore and install original disc set may be able to
provide raw materials to use Pacifist: http://www.charlessoft.com/
and hope it can make use of those Panther-vintage bits on disc
to assemble and install a working iPhoto and iMovie from them.
I'd tried Pacifist to install a Tiger-vintage iPhoto in a computer
which had been wiped and upgraded past the original Panther
with a retail Tiger 10.4.0 DVD installer and was able, after three
tries, to get a working iPhoto 5.x version. Or I think it works.
{This was from a non-working iBookG4's restore/install DVD.}
To find a good condition stand alone iLife 06 or 07 may be a
better way to go, since that should be Tiger compatible as
well as being able to run in the older PowerPC G4 machine.
The video or graphics hardware, and need to have a DVD
or super drive, limits some of the later iLife software titles.
Some iMac G4s can't really use the last iLife versions, not
to the degree you'd hope; given they are vintage, not Intel.
I have found a good tool to have, even with iPhoto on the
same computer, in ToyViewer. It runs free and has tools.
And it can do more than most beginners may need, well.
ToyViewer 4.92 free running image software:
http://homepage.mac.com/t_ogihara/software/OSX/toyv-eng.html
In any event...
Good luck & happy computing!
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