Garageband - using apogee Jam and acoustic guitar sound

Hi
I am trying to record an acoustic guitar on garageband (using my actual acoustic guitar), however the sound of the low strings sounds really muffled and low quality. i am using the built-in mic on my Mac to do this, not any external equipment. Is it advisible to always use an external mic and/or directly plug any instrument directly into the Mac? Are there any methods to improve the sound of recording?
I also purchased an apogee Jam device to plug electric guitar and bass directly into my Mac and record. It seems to be working, however, i cant get any output sound at all (when playing or recording). it does record, but only like an unplugged electric instrument would sound. On the 'Track' menu at the top, the option to 'show monitoring for real instrument tracks' is greyed out when i have the Jam plugged in. i cant find any way to hear the instrument in Garageband at all.
I am using a Mac Book Pro, Garageband 11 V. 6.0.5.
Any help, much appreciated!
Thanks
Dom

Dom,
Double check that your JAM the selected input source by opening System Preferences>Sound>Input and select JAM. When you open GarageBand make sure to start a new "Real Instrument Track" or "Guitar Track" (if you want to add any crazy effects to the acoustic signal). Also make sure to select the button "I want to hear my instrument as I play and record."

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Message was edited by: john boswell1

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Garageband - using apogee Jam and acoustic guitar sound

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