Garageband won't launch

Basically garageband won't launch. I have gone through all of the support online, forums and even forums attached to these forums....
I have recently installed Pro Tools and that worked but it is a real hard program to use.
So uninstalled it. I deleted everything to do with Pro Tools and all of the associated plug ins. Some forums suggested it is to do with Melodyne and ReWire plug ins. I have deleted those.
I click on Garageband in the dock - it initiallises with the bar and then stops, then the error box comes up - couldn't launch etc etc.
I have tried to open garageband through another file incase garageband was trying to open the last recording and it has a bug. Still doesn't launch.
Previous to installing Protools - Garageband worked a treat.
I have since reinstalled garageband from the start up disks that came with the computer and have all the required updates from Apple installed as well.
All of my previous files that were recorded using Garageband were saved on an external hard drive.
Is there something else that I am missing to get it to launch?

Thanks for your advice - before you answered I thought that it may have been that I installed ProTools LE before the summer and the bundle that comes with it - I uninstalled it at the end of the summer as I didn't really like the M-Box2. Anyway, I have taken out all the folders relating to didgidesign and izotope, deleted GarageBand and re-installed it. hen it first opened it produced a box saying 'thankyou for using izotope software would like to authenticate now or continue with the demo. I clicked on demo and GarageBand opened up fine...
Thanks for your help...I'm not sure if it going to continue to work but we'll see - I thought that telling you about the ProTools & related software may have been useful...

Similar Messages

GarageBand won't launch since last upgrade

Hello
I haven't been able to launch GarageBand since I updated it from the "Software Update" program. It downloaded around 1 Gig of instruments and loops and won't launch since then, jumps once in the dock and stays still.
I tried deleting prefs and it didnt do anything. I created another user account and it couldn't launch it from there either.
I was wondering if anyone had the same problem or knew a way to solve it... since I just bought a midi keyboard! Just my luck.
PB G4 10.4.11 and GB 4.1.2 (248.7)

Freed up some disk space, ran a couple of maintenance programs, now works fine.

Please Help - GarageBand won't launch

Hey there,
I haven't used Garageband in quite a while. It was working fine the last time I did.
Now that I tried lauching it, it won't work anymore. I can't remember doing anything or messing with it. It will initialize and then close immediately.
This is the beginning of the Problem Details that I get:
Process:         GarageBand [77251]
Path:            /Users/Sara/Desktop/GarageBand.app/Contents/MacOS/GarageBand
Identifier:      com.apple.garageband
Version:         6.0.5 (428.5)
Build Info:      GarageBand_App-4280500~2
Code Type:       X86 (Native)
Parent Process: launchd [96]
Date/Time:       2013-11-03 19:29:47.669 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          12974 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report:   5
Anonymous UUID:                      0F4816E6-254F-48CB-A921-00E4FA02ECFA
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 13
Help

Really useful tool for deleting preferences
http://www.appzapper.com/
Download a trial of it, install it, launch it, and drag your Photoshop CS4 app icon onto the window. It will find ALL of the associated preference files and list them in the window. Uncheck the Photoshop CS4 app and folder, and then "Zap" the rest. Empty your trash, and then double click the PS app icon. it should open and rebuild all of your preferences.

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem net ti

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.

There are dozens of threads in this forum that describe the fix

Photoshop CS6 won't launch and when it does it's really slow...help?

Hi,
So my copy of Photoshop CS6 sometimes won't launch and when it does manage to launch fully, it's really slow. I mean ridiculously slow. The only times when I can get it to run even remotely quick is if I shut down my computer, and then restart it and then start up Photoshop CS6 as the first program. Even then it slows down after a while. (And I only have a firefox browser open usually, never more than a couple of tabs at once, so it's not a bandwidth issue)
Here are my comp specs:
Samsung
Processor:
AMD A6-3420M APU with
Radeon (Tm) HD graphics 1.50 ghz
Installed Memory (RAM) - 4.00 (3.48 usable)
64 Bit operating System running on Windows 7 home premium, service pack 1
I also did just recently install the new update Adobe had for Photoshop, so that's up to date.
It's getting really frustrating! I have another program I'm using in the meantime (Paint tool Sai), but I'd really like to use Photoshop CS6.....
Any help would be greatly appreciated!

Make sure you updated the drivers from AMD's website, not Microsoft.
Make sure you are running the 64 bit version of Photoshop, not 32 bit.
Disable all third party plugins, and try disabling system utilities (we've seen font managers, antivirus, disk backup software, etc. cause slowdowns due to bugs in those utilities).

Mail won't launch nor its settings save/ allow changes after 2.0

Anyone else have this ? Mail just won't launch ; opens to the main scroll screen, which stays blank, with the top and bottom bars showing – the bottom bar showing the refresh and write buttons – and then quits. Also, I cannot delete my MobileMe or GMail account, nor edit them.
Though with the MM account, if I try to delete it, it disables all of the push functions except mail. Things that I've been trying to do, like change whether the Trash folder autodeletes mail or not and the name of the account, don't save at all. The Trash delete frequency change stays in place as long as I'm in the Mail settings ; the name change doesn't hold at all.
In the second setting 'pane' in Settings – "Nouvelles Données" in French, so I guess "New Data" ? – down in Advanced, there are two MobileMe Push accounts listed. The first one saying it syncs calendars and contacts, and the second one mail... Yet I only have one MM account set up, or so says the uneditable Mail settings.
Nor can I (re)add my MM and GMail accounts. Trying to add a Yahoo account I never put on the also failed.
I've restarted my touch too.
Sounds like one of those things that when on a Mac, deleting a plist or fixing permissions would be suggested... I can't find a similar Settings-related problem anywhere on the internet either.
Reïnstall?
Message was edited by: TMAR

im having a mail problem too. i have a multiple yahoo mail accounts and every single one of them wont work. i keep getting this "the user name or password for "imap.apple.mail.yahoo.com" is incorrect." so i deleted my accounts and re-entered them. and the same message came up. i've re-typed the information many times throughout the day and it didnt work. i tried a different account and the same happened. then i tried my gmail account and that didnt work. yours sounds worse than mine, though. im not having mulitple languages. i hope you can figure it out = ]

CS3 Installer Won't Launch

OSX 10.5.5
Intel Quad Core Tower, 8GB Ram
Currently installed: CS3.3 Master Collection
I am trying to reinstall Acrobat 8 from my Master Collection 3 disc, and Setup won't launch. I've also tried Utilities:Add or Remove Adobe Creative Suite 3 Master Collection, and it won't launch either.
I've tried the standard solutions: fix file permissions, install from admin account and new user account, uninstalled CS4 Beta applications. Nothing has helped.
Adobe technical support has been no help. I've been on the phone with them for two hours this morning.
Any suggestions would be greatly appreciated! Thank you!

BRIAN, HERE'S WHAT WORKED FOR ME, BUT I WAS USING WINDOWS XP PROFESSIONAL, NOT A MAC SYSTEM. STILL MAYBE IT MAY BE OF HELP.
I had problems uninstalling and reinstalling my Adobe Master Collection CS3. The problem being that the installer would run and then disappear without initiating the uninstall/installation process.
Here are the simple combination of steps which worked for me.
1/ removing Adobe Master Collection CS3 by running add/remove programs
2/ running the Adobe CS3 clean script. I'm almost 100% certain I chose option 1 when running the script http://www.adobe.com/support/contact/cs3clean.html
3/ out of desperation and realising I had nothing to loose because I had an image of the fairly newly configured hard drive I was using, I deleted the Adobe "Installers" Folder located inside the Adobe folder at C:\Program Files\Common Files\Adobe
Steps 1 and 2 above did not solve my problem.
Step 3 did solve my problem. However, I do not know if step 1 and/or 2 were required for step 3 to work.
GOOD LUCK :-)
PS. Please let users of this site know if this solution has worked for you ...and if so, pass the solution on elsewhere too.

TS1702 any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help

Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn

Problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

My steam won't launch ever since I updated to Yosemite I don't know what is going on.

Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
deleting all my steam files and it still doesn't work. Here is a screenshot:
I also downloaded a program called EtreCheck that checks for issues so here is what it found:
Problem description:
My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 11:27:34 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:20:3
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (350.08 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[failed] com.google.keystone.agent.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[running] com.w0lf.cDock.plist Support
[invalid?] net.brockerhoff.QuayMenu.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Off-Helper UNKNOWN (missing value)
TotalFinder UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Origin Application (/Applications/Origin.app)
Hotspot Shield UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
VMware Fusion Start Menu UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
GoPhoto.it
Omnibar
iTube Studio
Searchme
DivX Plus Web Player HTML5 <video>
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% LogMeIn Hamachi Menubar
      0% syslogd
      0% WindowServer
      0% launchd
      0% opendirectoryd
Top Processes by Memory: ℹ️
202 MB mds_stores
189 MB installd
133 MB com.apple.WebKit.WebContent
129 MB Finder
86 MB ocspd
Virtual Memory Information: ℹ️
417 MB Free RAM
2.18 GB Active RAM
417 MB Inactive RAM
1.14 GB Wired RAM
10.58 GB Page-ins
195 MB Page-outs

Genieo Uninstall
Genieo Uninstall (2)      see post by Linc Davis
TuneupMyMac UNKNOWN (missing value)
Also uninstall according to the developer's instructions.
I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download.

I installed 3.6.12 and now get error message that says - Error: Platform version 1.9.2.12 is not compatible with miniversion = 1.9.2.10 maxversion = 1.9.2.19 and it won't launch unless outside of sandbox. I cannot navigate to yahoo. Please help.

I down loaded latest version and get error message when I launch it. Error message is entitled XUL Runner and says - Error: Platform version 1.9.2.12 is not compatible with miniversion >= 1.9.2.10 maxversion <= 1.9.2.19 and it won't launch. I can launch if I use Run Outside of Sandbox option, but I cannot navigate my home page on yahoo. What happened? Please send fix. Thanks, [email protected]

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

IPhoto 11 won't launch and crashes every time I try to rebuild the library. Urgh.

iPhoto 11 won't launch- it's another case of an infinite skinny wheel. I've tried rebuilding the library numerous times, each time it takes about a day and each time it crashes near the end. This is just ridiculous. Any tips folks?
APPLE if you can hear me... shouldn't you be testing this stuff prior to release? I know you do but I mean, like REALLY testing it? This is my second iPhoto upgrade disaster. The last time I lost my entire library, had to spend £80 on recovery software that recovered not only most of my photos, but every image cached on my machine. So then I had the fun of sorting through literally thousands of images...
And I only got the upgrade becasue my iPhone is refusing to sync, freezing on the iPhoto bit. Gah.

Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

My apps won't launch & menu bar missing all top left icons!!!

A strange concurrence of multiple problems:
I am a pretty advanced user and have an iBook G4/1.33 GHz running Tiger 10.4.8, but I am having trouble with my PowerMac G4/500 MHz running 10.3.9 right now. I keep my PowerMac in Panther since it is almost 7 years old and I only have Tiger on my iBook disc.
Suddenly a few things started to happen at once yesterday:
1) NONE of the top right menu bar icons (OS 9 status, modem status, iChat, monitors, AirPort, Volume, clock, etc. show up upon log-in or restart.
2) Virtually NONE of my apps will launch from the Dock or the Finder. They bounce a few times then give up, with no error message.
I peformed successful repairs booting from both the OS X Panther disc and TechTool Deluxe. Although recommended, I can't create a TEST User because System Prefs won't launch, can't repair permissions from the problematic drive because Disk Utility won't launch, and I can't clear out caches because Cocktail won't launch.
I made sure the Application Support Folder in my Home Library had read/write permissions for me and applied to all enclosing folders as suggested. I tried trashing the com.apple.ActivityMonitor.plist preference in my Home Library also as suggested. However, it wouldn't allow me to remove the Launch Services file in the Caches folder of the main Library Folder as I also read here in the discussions.
Aside from successfully running disc repairs from the startup disc and TechTool, I tried repairing permissions from the startup CD as well (since couldn't launch any apps like Disk Utility from regular startup drive). Every time I try to repair in this manner though, after a minute it tells me "Disk Utility lost connection with Disk Managment" and I must quit and relaunch Disk Utility. However, same thing happens when I do, for both my drives running copies of OS X 10.3.9.
Only thing I can think of is to do an Archive/Reinstall of one of the two OS X systems on two different drives. But does anyone else have a clue what is causing this or what I need to try??? I read similar stories on here but nothing will all these symptoms at once.
I would REALLY appreciate some input, thanks!!!
PowerMac G4/500 MHz (1 GB); iBook G4/1.33 GHz (1.5 GB) Mac OS X (10.4.3) (still using 10.3.9 Panther on PowerMac)

Menu Bar Problems ..........
Check the following link for OS X troubleshooting steps. When doing so, following all steps in the order provided:
http://www.thexlab.com/faqs/repairprocess.html
1 If resetting permissions doesn't help, you may have a corrupt preference file... Delete....
Delete ~/Library/Caches (folder)
~/Library/Preferences/com.apple.systemuiserver.plist
~/Library/Preferences/ByHost/com.apple.systemuiserver.xxx.plist
where 'xxx' is a 12 digit (hexadecimal) numeric string
• Then log out and back in again. You may need to go to System Preferences to put back the menu items you need to display.
• Removing systemuiserver.plist will cause the right half of the menubar back
its original pristine default state.
2. Check Preferences Thoroughly;
- Navigate to ~/Library and drag the "Preferences" folder to the desktop.
- Restart and test your applications.
• If this does not work, move the "Preferece" folder back to ~/Library
• If this works, delete the old preferences folder. (You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them).
3. Navigate to ~/Library and drag the "Fonts" folder to the desktop.
- Restart and test your applications.
- If they work start adding the fonts back few at a time.
( A likely suspect is Time RO, also if you do not use Classic you can trash the classic fonts.)
4. Check Permissions Inside Home Folder
- Navigate to ~/Library.
- Get Info (Command + i) on the "Applications Support" folder.
- Open the "Ownership & permissions" flippy triangle.
- Make sure you are the owner, with "read and write" access.
- Click on "apply to all"
- If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.
Note...The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
• Create a new User.... go to System Preferences/ Accounts and click on "+" at bottom left of window..... and test the apps in this new account if they work the problem is isolated to your User
(~ means your home directory)
george w

Garageband won't open after downloading Lion, what should I do?

I downloaded Lion from the app store, now my garageband won't open. Also I use Pro tools 8.4 and that won't work either!
I would appreciate any help or advice.

If it is the third party apps crashing - try downloading another app - any free app is fine. See if that resets the other apps.

Xcelsius exe won't launch - Entry Point Not Found message given

-Operating System: Windows XP
-OS Patch level: SP3
-Office Version: 2007
-Flash Player version: Adobe Flash Player 10
-Xcelsius Version and Patch Level: Xcelsius 2008 5.3.0.0
-Xcelsius Build number (Help>About Xcelsius): <not accessible>
-Business Objects Enterprise version/patch level (if applicable): Crystal Reports 12.1.0.892 - SP1
-Issue Description: Xcelsius exe won't launch - Entry Point Not Found message given
-Steps to Duplicate: When I try to open Xcelsius.exe, I receive a message box that says "Xcelsius.exe - Entry Point Not Found" "The procedure entry point ?LevelDiffToFirst@CTreeBtnCtrl@@QAEHPAU_TREEITEM@@@Z could not be located in the dynamic link library TreeBtnExtDll.dll."
I have uninstalled and re-installed Xcelsius with the same results.
Also, when I open Crystal Reports 2008, the "Crystal Reports 2008 SP1 - Software Manager" opens and shows an update available - SP2. When I try to install the update, it downloads and then displays a message the this update is only available for Crystal Reports 2008 SP1. I believe that is my current version.
After some research, I believe my CR Runtime app may be a different version than what Xcelsius.exe is expecting, but I don't know how to check or fix that. Any help is appreciated.

Hi
I think I've managed to fix this error. I compared the TreeBtnExtDll.dll in my Xcelsius directory on the machine that wasn't working and one that was and found that the broken machine was using an older and smaller version of TreeBtnExtDll.dll. 89k and a date in 2008 I think. So I copied my newer version which was 109 k and dated 11/2009 into the C:\Program Files\Business Objects\Xcelsius directory of the broken machines and now xcelsius appears to be working fine.
I had lots of trouble installing the SP3 release because of the media issues so maybe the install wasn't complete.
Anyway, I hope this helps you
Rowena

Garageband won't launch

Similar Messages

Maybe you are looking for