Garbage when printing cyrillic from Iseries (OS400)

We use HP600s to print lots of documents in cyrillic from an Iseries server (OS400) . The first documents are all OK but at some point in time, the printer starts printing garbage : either other cyrillic words than the expected ones , or non cyrillic words at all).If we reprint only the document which was wrong in the flow, this document come out perfectly with the right cyrillic characters. Where could the problem come from ? After a few pages, it could be all garbage

>> ... We dont upload the fonts every day, they seem to be permanently in the printer's memory ... If you don't upload fonts (at all), then this implies:You are referencing a printer-resident font - or a font on a hardware add-on device (DIMM, CF card, etc.) plugged in to the printer; the latter is probably unlikely (or you'd have mentioned it?).The printer includes a resident character (symbol) set definition which includes the relevant Cyrillic glyphs at the appropriate character-code positions, and this symbol set is supported by the chosen (unbound) resident font - or your (PCL5) print jobs download a symbol set definition (at start of day, or with each print job).Without seeing a sample print stream, it is difficult to determine which of these situations applies.Are you able to 'capture' a typical print job (into a .prn file) in a manner analogous to the 'print to file' mechanism provided by most Windows printer drivers? If so:You could ask a moderator to allow you to post the file here (assuming that the test print job does not contain any private/sensitive information).Or you can have a have a go at analysing the file yourself, using the PRN File Analyse tool in the (Windows) PCL Paraphernalia application, available via http://www.pclparaphernalia.eu All that such analysis will do is show you just what mechanisms your print jobs are using. As the problem appears to be intermittent, trying to find the cause is a very difficult job. It is perhaps possible that the content of your print jobs is exposing a bug in the printer's firmware which causes memory leaks (or something like that) - if so, this would be almost impossible to find for anyone other than HP (or whoever writes the firmware for this printer model); all that you'd be able to do is try to narrow down the circumstances in which the fault arises. Of course, you should check that your printers have been updated to use the latest firmware.

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Hi @SuziG , aned welcome to the HP Forums!
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Garbage when printing cyrillic from Iseries (OS400)

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