Garbled email on z10

I'm having an issue with sending emails through my Z10 (verizon). Every email I send out has some kind of issue with altering text/font. May be an encoding issue?
Here's a quick example of the issues:
"The quick bro=n fox jumps over the lazy dog
=p style="marginTop:2px">"
It gets worse with longer emails. This is really an issue because I'm unable to use this for work and therefore pretty useless to me (at least for emails).
Could this be an update issue (or lack thereof)? We're still running on 10.0 in the USA.

Their seems to be some encoding error and this is not garbage rather it is html code which you are seeing
read this thread
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-encoding-issue-in-outgoing-email/td-p/2212...
or you can try some other email app

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Email Setup (Z10) - How to change "Reply to:" and "From:" address

Hello.
I have setup my gmail account on the Z10 and would like to change the "Reply to:" address to my work address. Also I would like to change the "From:" address to my work address. This was done easily using my BB9790. Please help. Thank you

Hello rhakim99,
Thank you for your question.
Setting a different reply to/from address is currently unsupported for email integrations on the BlackBerry Z10 smartphone.
Thank you.
-FB
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How do I select a sender when replying/forwarding email on z10?

Current setup:
I have a Gmail and two other accounts. All mail from two other accounts is forwarded to Gmail.
I set up all three accounts on Z10.
When composing a new email, I can select any of the three accounts as a sender.
When replying to / forwarding a message, the sender is always set as Gmail, regardless of which address the message was sent to.
Question:
Is there any way to select a sender for reply/forwarded message on Z10 from the list of email accounts?
Please do not offer to switch off forwarding; I am not going to check three emails on other computers I use to work with emails.
Solved!
Go to Solution.

Currently, you can't change the sender when replying or forwarding. It will use whatever account the mail came from on the device.
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Bluetooth email disappeared Z10 10.2.1.537 Update

Updated Z10 to 10.2.1.537. Can no longer get email in my car (bmw). When I go to BLUETOOTH / CONFIGURE therre used to be, under MESSAGE ACCESS ACCOUNTS an option for email to check - now, after software 'upgrade' there is no longer an 'email' option, just sms/mms option. How do I get email option back so I can read email in car?

Hi...had a similar problem as well on my 5 series. My issue turned out to be that only IMAP email accounts appear in the configured list. I had a mix of POP and IMAP accounts that I monitor and none of the POP accounts appeared on my Z10 screen.
When I reset them to IMAP they magically appeared. Hope this helps you.
Now...not meaning to hijack your thread...but....
Also, I'm trying to figure out how the BMW and Z10 work together, specifically, how does it determine which messages to pull over and is there a way to automatically refresh the car from the phone?
My issue is that in the morning I get a fresh list of messages when I first get into the car. Any new emails or texts that I get during my drive in also appear. When I get back in the car in the afternoon, however, for my drive home any emails that I received during the day does NOT appear on the IDrive Office screen, whether read or unread. The only thing that appears is the same list of messages I had in the morning...as though they were cached.
New texts or emails will appear, but none of the ones during the day show up. I just can't figure out why in the morning I get a fresh list but I can't in the afternoon.
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Emails on Z10 and NOT on Mac

For some reason when I open an email on my Z10 it doesn't seem to appear on my Mac PC? Is there anyway I can alter this?

Hey saraparker,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Just to clarify, you just open the emails on the BlackBerry Z10 and do not delete them? What type of mail server are you using? POP3, IMAP or Exchange?
If you access the webmail and not the client, is the email message still listed there?
I look forward to your reply.
Cheers.
-ViciousFerret
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Can't set up Cogeco email on Z10

Hello all
I cannot set up my cogeco email on my new Z10. I can set it up without any issue on my old Bold 9900 (or any of my other old BB's), but not on the Z10 and this may be a deal breaker on whether I can keep my new Z10 or return it.
I can utilize a workaround. In the smtp server section of the account setup, , I can input. smtp.rogerswirelessdata.com instead of smtp.cogeco.ca however, if I leave the rogers service zone OR if I want to get onto wifi, it won't work. And as someone who is on the road frequently and travels a lot, this just will not work, and is totally unacceptable.
The other option is to set up a gmail account and have it retrieve the cogeco email. But when I reply on the phone , it will be from the gmail account and not cogeco.
Does anyone have any way to properly set up cogeco...or is it just not possible with the Z10. If not, I may have to regrettably which to another phone provider.
For reference, with my Bold, all I did was input the email address and the password, and VOILA, it was set up.
If it is a shortcoming of the Z10, it seems odd to me that when developing this new phone that they would overlook such a great, and important feature.

Does this help any?
How to integrate a Cogeco email on a BlackBerry PlayBook or BlackBerry 10 smartphone
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Unable to reply or forward emails following Z10 update

Hi,
I am unable to reply or forward emails via my auth.smtp accounts on 1&1 following the update to 10.0.10.90. Ive tried resetting the email accounts and playing with the port settings to no avail. This is a major problem for me and makes the phone almost useless for my business use. Any ideas would be appreciated.

Hey barak666,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
We are investigating this issue and we will need to gather logs from the BlackBerry Z10. Please contact your network service provider and ask to be transferred to BlackBerry so we can review these logs.
I appreciate your patience.
Thanks.
-ViciousFerret
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How to retain emails on Z10 device?

My emails of office email id do not remain on my Z10 after they get downloaded on my laptop. This is a big pain as they are not available for response when on the move later.
This has not happened yet with my gmail id mails.
How to solve this issue?

Hey rskabara,
Thanks for the question.
What type of email account are these messages going missing on? IMAP, ActiveSync, etc.? Also, are you moving these email messages within your email client on your laptop to sub-folders?
I look forward to your response.
Thanks.
-TheSen
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Work email on Z10

As you all aware BB Z10 cant setup work emails through outlook webmail because they remove BIS.
is there any application launched to access webmail ??

Hello,
Actually, your premise is not quite correct. While BIS is gone and direct integration with pure OWA is also gone, there is something your server admins can do to enable things for BB10:
KB03133 How to integrate a Microsoft Outlook Web Access email address on BlackBerry smartphone
The very last thing in that KB might be of use to you.
Good luck!
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Transfer 9 years of emails to z10

How do I transfer the 38,000 emails (9 years worth) on my 9800 to my Z10. I can't beleive this is not automatic!

yeah, This is a limitation on the new BB..
Hope they would add this up
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App that really reads the body of emails on z10?

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Read Aloud is in AppWorld.
If you search in AppWorld on "Text to voice" you'll find others.
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Deleting Emails on Z10 - IMAP

I use IMAP on my Z10 for email.
When I delete a message, the message seems to permanently disappear. Is there a way for these to go into the trash and permanently delete when the trash folder is purged?
What is the Wastebasket on the Z10 for? The deleted messages don't seem to go there either?
Solved!
Go to Solution.

FILE moves it to the folder you specified. It is not "off the server" when filed -- it is moved to the folder specified on the server. Again, IMAP is a client/server protocol and the actual email is on the server, not the client machine.
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Most IMAP servers do not permit nested folders (there are a few exceptions but most are restricted to a single level of folder under the account.)
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AUTOMATIC CC'ING OF EMAILS ON Z10

On my boss's BlackBerry Bold, it was possible to set it up so that all the emails he sent were automatically copied to my email address.
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Any advice very welcome!

OK, understood. Mine is a small business also.
It's worth checking into.
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Garbled Email

This is what I am receiving in my Email.....not all, just some and there is no consistency. If I open the mail through my mail icon on the dock...it comes through fine. Any ideas what's happening?
Thanks
MaiaasSa sa soSco SoS Ss a S
"so S Sco s a s o owS S ikSb ow

This is a known issue that quite a few people are having, I believe that Blackberry is working on a fix, but there isn't a KB article that I could find easily on it.
You should probably call your Carrier's Blackberry support team to report the issue, the more that report it the faster it will get resolved.
-: DrewRead :-
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Business email and Z10

hey guys,
is it true that no more BIS with the Z10? does this mean that if i have a BIS data plan that I am using on my BB Bold, will not work on the Z10 and that i will be charged for the data transfers?

I don't know where, or that you can. There could be a third party application in BlackBerryWorld.
Mind you, that you're wanting to monitor ONLY mobile network data, as you are not charged by your mobile network for data transferred over a WiFi network. The truest monitor will be from your mobile provider.
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Garbled email on z10

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