Garbled text when creating hyperlinks

I have a user who is creating hyperlinks in the Table of Contents of a 500 page PDF to pages within the PDF. After 10-15 hyperlinks, she gets strange characters and garbled text on some of the pages. If she saves and closes the document and reopens, she can go back to working but it will reoccur soon again. She is using Acrobat 9 Professional on Windows 7 Enterprise. She has the latest updates for Acrobat. Any thoughts?
thanks

Most of the document was converted from Microsoft Excel 2007 documents. The Table of Contents was converted from Microsoft Word 2007 document.

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