Garbled Video Playback - I-Tunes

Does anyone else have problems playing videos back through I-Tunes, the MP3 files are fine but the video files all play back in a garbled/scratchy fashion. Can someone please advise!!!

Here is an example of a file that only the video plays fine, but the audio is very distorted...
http://www.kcbt.org/shaping/sermons/audio.htm
But there is another site which when played has no distortion...
http://www.virtualstapler.com/gallery/paperstapler.asp
Any one have a solution to this problem?
Thank You,
Gary Teresi

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When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem each and every earphone am inserting goes unusable

When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(

Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy

Problem with audio configuration that affects audio/video playback

Recently, when I watch video on i tunes that sound and picture to not match up. Sound seems to be on-time but the picture is jerky and behind. I un-installed my video driver and reinstalled. Problem persisted. I started my computer in safe mode and it said there was a problem with the audio configuration that effected audio/video playback. I uninstalled i-tunes and re-installed and the problem still persisted. I'm at my wits end and it is driving me crazy. Windows Vista is automatically updated so that's not the problem. Please help.

Have you had a chance to look at this troubleshooting page? It may be of some help: iTunes for Windows: iTunes has detected an audio configuration problem

HT203180 When i try to play a video wiyh i-tunes then the i-tune player stops immediately. Why? I have windows 7

Besides, i cannot import videos in my i-tunes library

Hello there, Stavtil.
The following Knowledge Base article has some good pointers on troubleshooting issues with video playback in Windows 7 using iTunes:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Thanks for reaching out to Apple Support Communities.
Cheers,
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Please Help - Video Playback Problems

I have followed all the instructions provided by iTunes support in an attempt to fix problems with video playback. They did not help. I downloaded 4 video files that would have smooth audio sound but skip and freeze continually throughout the entire video.
This problem 1st occurred right after I downloaded the latest version of iTunes and then a purchased video. One point of interest is that all of my old video files from earlier versions of iTunes still work fine as they always did.
Could anyone please help me to resolve this issue?

I have had the same problem. I even bought a new 256mn video card and it did nothing. I have done everything i-tunes website suggest and nothing has helped.

Browser to flash HD Video playback stutters on Atom-ION based PC

When ever I try to play video in hd, the video playback will stutter. Meanwhile Xbox Media Center can all three videos just fine using the appropriate free video plug-in.
Can the Adobe Flash Player be fixed and optimized to play videos with smooth playback, on the Atom-ION PCs.
Xbox Media Center (Download Free)
http://xbmc.org/download/
Visual Design Of A Photograph - B&H
https://www.youtube.com/watch?v=o9RQ6YPVWhA
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http://vimeo.com/42806211
AUSTIN CITY LIMIT Edward Sharpe & Magnetic Zeros / tUnE-yArDs
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HULU
http://www.hulu.com/
http://www.zotacusa.com/zbox-hd-id34-blu-ray.htm
Model
ZBOXHD-ID34BR-U
Assembly Configuration
All-in-one + Optical Drive (no OS)
CPU Integrated
Intel Atom D525 1.8 GHz Dual-Core
Chipset
Intel® NM10 Express
Cooler Type
Fan (Single Slot)
Onboard Video
Next Generation NVIDIA® ION™ (w/512MB DDR3 memory)
Onboard Audio
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Onboard LAN
10/100/1000Mbps, WiFi 802.11n/g/b
Memory Size
1 x 2GB Installed (Up to 2 x 2GB)
Memory Slots
2 x 200-pin SO-DIMM
Memory Type
DDR2 800 SO-DIMM
FSB
800 MHz
OS Name
Microsoft Windows 7 Home Premium
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6.1.7601 Service Pack 1 Build 7601
Flash Player Version: 11.9.900.170
Browser : Firefox 25.0.1

Can you say even more about what it is you want to do? I mean, what will the application do, not what are the technical aspects of how it will work?
For a point of comparison, look at this thing I did:
http://www.cartoonnetwork.com/mixit/
If you try out the Make page, both the template ones and the from scratch one, as well as the View page to see the playback unit in action. Is what you're going to do anything like that?
I have tried the playback part of this as a mobile app, and it so very nearly works ok! Amongst the many problems are that the overall data rate needed is quite high, and mobile devices aren't as consistant or high bandwidth as desktops, the external swfs often need code in them, so that rules out iOS, and to do the layering involved rules out H.264.
At some future time there will hopefully be StageVideo that can use H.264, but I don't know when that will be, or whether it will be responsive enough (FLV is much faster to connect to and play than H.264).
Incidentally, even in the Objective-C world you can't lay things on top of the standard iOS H.264 player. To do that you have to use the AV Foundation class, so it's fairly low level programming. Using FLV in Flash is a lot easier!

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My Z3 seems to have a lot of issues with video playback. I get garbled green artefacts and play often stops with audio carrying on.
I get this in YouTube, Facebook and the Movies app.
I've tried full factory wipes and all the available updates. Issue remains.
Any idea?

Try performing a system repair using PC Companion - This will factory reset your phone and erase all data so best to backup before you begin
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

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Hi,
I've been experiencing less than stellar video playback for a while. My system is P4 1.6A 256MB RAM with msi FX 5700 128 MB running on WIN98 SE . The thing is that before upgrading my drivers to 50.XX series , I never had video playback problems, totally smooth, then after the 50.XX series, certain video clips froze for a second when opened, then when I installed the 5306 drivers, my system used to freeze for a second before video playback and video seeking stuttered and froze a lot. Since upgrading to 56.55 and then 56.64 version , the freezeups and stutters are gone but now the quality of the video playback is really crappy and also there is this horizontal border around the video and it looks kinda 'squinched?!?' . This erratic video behaviour has been going on through out my upgrade from a FX5200 to FX5700 card and with both MSI and nvidia drivers. Presently I'm using nvidia non-branded drivers 56.64. Also, why do these newer drivers keep dummy-proofing there options pages, you cannot even experiment enough with the settings anymore and I'm afraid Riva tuner or powerstrip might not work with the newer releases.
I haven't experienced any problems with video games, just video playback, either windowed or full-screen. I would really appreciate any help with this problem, its getting to be like an itch at the back you just can't scratch.
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What power supply u are using?
please list out the spec fully.

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Hi there AmPriSi,
It sounds like you may be experiencing a microphone issue with your iPhone. Use the following article to help you address this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

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I'm sure there are several people out there that are having the same or similar problems, but because I can't seem to find them with the exact problem I'm having, I thought a new thread would be appropriate....
Upgraded from 6 to 7 yesterday... music seems to play OK (not as good as 6, but not all the issues other people are having). Now video playback in iTunes is little more than a slideshow with audio to (almost) match.
When I go to play back any vid podcast, or other video in my library for that matter, iTunes bumps my processor up to 100% and holds it there, and the video does little more than skip and bounce through the entire playback (even if the overlay controls go away fully, the slightest mouse movement brings them back). The audio quality seems to almost follow the video, but they get away from each other (the audio was about 2 seconds ahead of the video/slide show while watching the current version of Photoshop TV). Any other video player works fine, but if I wanted to use them, I would have never installed iTunes in the first place, the idea being that the integration was the blessing.
I USED to be able to watch a video, use Photoshop CS2, have Flash 8 open behind it, After Effects running on a seperate monitor, browse the web, and play freecell all at the same time, with several background utility style apps going all at the same time with out a hickup.
After trying the IDE fix's, the sound setup fix's and any other fix's found in the discussions (and yes, reverting them after they failed to fix the problem), I'm still having an issue, and now I can't find iTunes 6 to try to get back to a good time in life... oh why oh why apple, why do you have just as many issues as windows? I had hoped for so much more....
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Sorry apple, but this is way past frustrating... were all your win/tel beta testers using mac's?
HomeBuilt Windows XP Pro ATI 9700 Pro / AMD Athlon 64 3800+ / hampster on treadmill running his head off...

Are sure that's not Flash needed for those videos?

How can i monitor network traffic to debug video playback issues from a NAS?

I am having problems playing videos on my new Mini that i am using as an HTPC.
I have a brand new Mac Mini running Lion with a 2.7 i7 processor and 8GB of RAM with a wired connection to a switch. .
My switch is a NETGEAR ProSafe GS108T-200NAS set to default settings. I haven't had a chance to start messing with VLAN settings or anything else. There is a bit of a learning curve on my part on this end.
My NAS is a ReadyNAS Pro (RNDP6000) with 3 x 1 TB hitachi ultrastar (HUA722010CLA330) drives and a 1.5 TB seagate (ST31500341AS) drive setup in RAID config using X-RAID2.
The problem I am having is video playback when accessing large video files off of the NAS. These are typically 1080 HD mkv files.
I have tested movies as small as 7.5GB with only slight stutters on occasion. I tried a 10.5GB movie and the stalling was much more pronounced. Movies larger than 11GB are completely unwatchable stalling every minute or so.
I have also tried large movies on the local drive and that is not a problem at all - they play back just fine. Beautiful playback in hidef. Mind you, some of these are the same files that were stalling over the network.
I have also noticed that some other network devices get kicked off the network when a movie is playing.
I think it has something to do with the transfer speed of files over the network and the switch - i am no expert at this mind you.
I am wondering if there is some sort of utility that i can use to monitor network activity on the mini so that i can fix my problem. Or has anyone made chages in their switch settings to optimize data trasfer speeds.
Any advice or recommendations on.
Thank you all!

OK, I did a couple of things and ran things a couple of times.
First what I did settings wise:
I enabled jumbo frames on the Mac Mini, ReadyNAS Pro, and the Netgear GS108T switch. All with MTU set to 9000.
I went ahead and enabled jumbo frames on the rest of the computers on the network just in case.
After these changes I ran into the same problems with videos timing out - very annoying and frustrating as you can imagine.
Then I started playing with device configurations. My original configuration was NAS > Netgear switch > Mac Mini. I went ahead and switched the switch to an Airport Extreme I have as my WAP and the setup looked like this - NAS > Airport Extreme > Mac Mini.
Well, long story short, no go. It appears to me that the NAS is the one having issues providing the necessary data at the proper speed. I also tried playing sopme movies off of the NAS onto a desktop i have and had the same issues - choppy frames and crashing movies. I even tried connecting wirelessly to see if that would work.
BTW, I have the Mac accessing the file system using CIFS.
I don't know what else I could do.
I am going to have to go to the Netgear forums to see if i can figure this out. Hopefully, I can get things going to be able to help some people out.
If anyone has any ideas, they would be greatly appreciated.
My only other alternative is spending $2000 for the thunderbolt capable NAS that Apple sells - it's only money!
Cesar

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Hi leahmturner,
I see that you are experiencing an issue with choppiness while AirPlay Mirroring from your computers to your Apple TV. I have an article that contains some helpful troubleshooting steps for you regarding this issue:
About AirPlay Mirroring in OS X - Apple Support
http://support.apple.com/en-us/HT201343
Optimizing image quality
Resolution matching modes
You can choose between two desktop resolution matching modes that let you select which display will have the best image. When AirPlay Mirroring is turned on, select an option under "Match Desktop Size To:" in the AirPlay Mirroring menu extra.
Match Desktop Size To: Apple TV
AirPlay Mirroring changes the desktop resolution to best match your Apple TV, resulting in a 16:9 image that fills the HDTV screen. This setting often produces the sharpest image on the HDTV. The aspect ratio and/or resolution of the built-in Mac display may change to accommodate the Apple TV.
Match Desktop Size To: This Mac
AirPlay Mirroring scales the contents of the desktop to fit on the Apple TV, leaving the resolution of your Mac's display unchanged. Use this setting for the sharpest image on your Mac's display. Depending on your Mac model, the resulting image may not fill the HDTV screen.
Troubleshooting AirPlay Mirroring
If you don't see mirroring options
If your Mac and Apple TV are on the same network, but no AirPlay Mirroring menu appears, your Apple TV may be asleep. Simply press a button on your Apple TV remote to wake it up. After a few seconds, the AirPlay Mirroring menu extra appears. If you still don't see the options you expect, make sure your Apple TV has the current software update installed. Also make sure that you have the "Show mirroring options in the menu bar when available" option selected in the Displays pane of System Preferences.
If the menu bar or Dock is cropped
Some HDTVs have bezels that cover a small percentage of the screen. This can result in a slight cropping of a full-resolution HDTV image. Depending on the HDTV model, AirPlay Mirroring may automatically adjust the picture size to prevent cropping. If you are using OS X Mountain Lion or later, and you see cropping of the menu bar or Dock when using AirPlay Mirroring, toggle the Overscan correction option in Displays preferences.
Minimize video post-processing
HDTVs often apply picture quality enhancements intended to improve the look of film and video sources. In some cases, these enhancements can lead to over-sharpening artifacts when displaying your Mac desktop. Some HDTV models have built-in settings to change or disable the enhancements for use with a computer (computer, presentation, or game modes). Otherwise, the controls for sharpness, detail enhancement and noise reduction can be used to optimize the appearance of the Mac desktop. Consult your HDTV’s manual for guidance on the appropriate settings for use with a computer.
Firewall security settings
If you use a firewall, make sure the following firewall security options have been set to allow AirPlay Mirroring to work:
Choose System Preferences from the Apple menu ().
Click Security & Privacy, then click Firewall.
Click the lock icon to unlock it if it's locked, then type an administrator name and password.
Click Firewall Options.
Deselect (uncheck) the “Block all incoming connections” checkbox.
Select (check) the “Automatically allow signed software to receive incoming connections” checkbox.
Thanks for coming to the Apple Support Communities!
Regards,
Braden

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I have a problem playing back video from FCP. The video output will studder during horizontal pans when I output via HDMI. The audio output is not affected.
I have been playing video successfully using FireWire for output in FCP, however, my new video switcher system will not support FireWire output.
What are some possible causes of this problem?
System stats:
* Mac Mini (2010 model)
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I just moved my itunes library from a win 7 computer to a win 8.1 computer. Getting an error message "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can't play CDs or get audio file from web!

Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.

I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
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How do I stop my itunes video playback from skipping

We just bought a full season of a show and while trying to watch it the video playback is either really slow or it stops and skips while the audio keeps playing. Any suggestions how to fix?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Garbled Video Playback - I-Tunes

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