Gateway error in sun ONE portal gateway when invoking a Lotus notes channel

Question

Hi Friends,
I have configured a channel in the portal server for integrating it with the lotus notes server. I have to edit the following options in the channel.
servername: <name>
portnumber: 80
username: <username>
userpassword: <password>
This configuration is working fine when I login through http. But when I login through the gateway (https), it gives me error saying
"Unable to connect to host - icemail.
Contact administrator".
But when I use IP ADDRESS instead of server name it is able to open the lotus email normally.
I have pasted the log files below. Kindly help me in solving the issue.
2004-10-14 17:41:18" "ID:38,139, Source address:/10.205.47.72, Source port:53,968" srapGateway_test_1.ongcl.com_default.access null INFO uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com /172.16.5.21 uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com 172.16.5.21
"2004-10-14 17:41:27" "ID : 38,139 User ID : 62819 Client : /10.205.47.72 Request Type : https Destination Host icemail Type of Request POST Client Requested URL https://icemail/webauth.nsf?Login Client Post Data size null Response Result code 502 Complete Response size 380" srapGateway_test_1.ongcl.com_default.access null INFO uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com /172.16.5.21 uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com 172.16.5.21
"2004-10-14 17:45:38" "ID:38,269, Source address:/10.205.47.72, Source port:53,981" srapGateway_test_1.ongcl.com_default.access null INFO uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com /172.16.5.21 uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com 172.16.5.21
"2004-10-14 17:45:47" "ID : 38,269 User ID : 62819 Client : /10.205.47.72 Request Type : https Destination Host icemail Type of Request POST Client Requested URL https://icemail/webauth.nsf?Login Client Post Data size null Response Result code 502 Complete Response size 380" srapGateway_test_1.ongcl.com_default.access null INFO uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com /172.16.5.21 uid=amservice-srapgateway,ou=people,dc=ongcl,dc=com 172.16.5.21
Best Regards
Ramkumar Raghavan

Answer 1

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