Gaussian Blur in Photoshop CS5 Corrupting files

We just got brand new systems at work less than a month ago and this event has happened twice since then. When using Photoshop CS5 Extended and using Gaussian blur the file becomes blocky and all layers as well as their masks become corrupted with these blocks. Can anyone help or is there any advice?
Here are my system specs...
Model Name:    Mac Pro
  Model Identifier:    MacPro5,1
  Processor Name:    6-Core Intel Xeon
  Processor Speed:    2.66 GHz
  Number Of Processors:    2
  Total Number Of Cores:    12
  L2 Cache (per core):    256 KB
  L3 Cache (per processor):    12 MB
  Memory:    16 GB
  Processor Interconnect Speed:    6.4 GT/s
  Boot ROM Version:    MP51.007F.B00
  SMC Version (system):    1.39f11
  SMC Version (processor tray):    1.39f11

I'm getting this same issue - or a similar one. It seems to only happen when I run the Gaussian blur command, and during the same process in my workflow. It also seems for me to happen when I have made a selection from a layer above that is a smart object.
Let me describe the scenario that I have experienced a couple times in the past week. (BTW I just upgraded to CS5 only a couple weeks ago).
Usually I have a document open with dozens or hundreds of layers. The effect that I am executing when this seems to happen is where I have a group of shapes or placed image smart object layer and I'm creating a shadow layer by making a blank layer below said group or image, making a selection from the above group or image, and then filling the selection in the blank layer with a color - which I then run the Gaussian blur filter on, and afterward warp transform to get my realistic looking shadow effect.
But the problem is in seemingly random instances and on seemingly random documents when I run that Gaussian blur, Photoshop freaks out and craps the bed. And by craps the bed I mean deletes pixel data from multiple layers in my document very randomly, and also generates odd bright colors all throughout the document.
You can see the initial freak out in this screen shot from when I just initially selected the Gaussian blur filter from the menu (but had not yet even clicked "OK"): http://cl.ly/3KTx . The strange thing is that I had just run this series of steps on the above layer which in the screen shot you'll see as "Layer 44", and all was well.
Here's a screen shot showing the file after I closed it out, restarted Photoshop, and opened the file back up: http://cl.ly/3K2C . In case you can't tell, data from several layers all over the file is missing and corrupted.
I'm sure I don't have to explain how exasperating this is, as this represents more than a year's worth of work on a client project, no joke. Fortunately I'm mostly done with the actual site build, but that makes the loss of the artwork files of no less consquence - especially seeing as how I'm not ACTUALLY finished and I did in fact need all of that data to complete the project.
Anyhow, some additional details which may or may not be related to the issue:
- The issue seems to happen randomly. As stated above the same steps did not produce the error just a few minutes before.
- I have had this issue with another file this week where I was doing the same processes on another shape.
- It seems that this is occuring when I make the selection from a layer that is a smart object of some type
- I also noticed artifacts in the weird colors (after I tried running the processes again, so not in the above screenshot) that were actually design elements from an entirely different document that I was working with earlier this evening.
- I have filed a bug report.
Dunno what else to describe, but I hope you guys can get this figured out, seriously. I paid way too much for my upgrade to CS5 to have bugs in key software features corrupt my files thank you.
Also, in regards to my system...
  Model Name: Mac Pro
  Model Identifier: MacPro4,1
  Processor Name: Quad-Core Intel Xeon
  Processor Speed: 2.26 GHz
  Number Of Processors: 2
  Total Number Of Cores: 8
  L2 Cache (per core): 256 KB
  L3 Cache (per processor): 8 MB
  Memory: 16 GB
  Processor Interconnect Speed: 5.86 GT/s
  Boot ROM Version: MP41.0081.B07
  SMC Version (system): 1.39f5
  SMC Version (processor tray): 1.39f5
Chipset Model: NVIDIA GeForce GT 120
  Type: GPU
  Bus: PCIe
  Slot: Slot-1
  PCIe Lane Width: x16
  VRAM (Total): 512 MB
  Vendor: NVIDIA (0x10de)
  Device ID: 0x0640
  Revision ID: 0x00a1
  ROM Revision: 3386
  Displays:
Display Connector:
  Status: No Display Connected
LED Cinema Display:
  Resolution: 1920 x 1200
  Pixel Depth: 32-Bit Color (ARGB8888)
  Main Display: Yes
  Mirror: Off
  Online: Yes
  Rotation: Supported
  Connection Type: DisplayPort

Similar Messages

  • What's differences gaussian blur in Photoshop and Premiere?

    I would like to ask about the gaussian blur of Photoshop and Premiere.
    Normally, in Photoshop it says pixels in radius, but in Premiere it says only blurriness. Does anybody knows the differences of these two? I used Premiere to apply gaussian filter for our clips, but I want to know the value with pixels in radius.
    Thanks in advance!

    I'm not sure.  But you could probably match it up pretty quickly.
    Blur an image in Premiere with blurriness 50.
    Open the original image and the blurred image in Photoshop, put them together in the same document and set the layer blend mode to "difference".
    Then blur the original with Gaussian Blur and change the radius until it matches Premiere's result (image goes black because the 2 layers are the same).
    My guess is that the numbers have the same meaning, but someone put a really wrong label on it in Premiere.

  • Where to find Photoshop CS5 setup file for Macintosh?

    I had the serial number for Photoshop CS5, but I don't have the set up file for it.
    Where can I find Photoshop CS5 setup file for Macintosh?
    Thanks for your help.

    ‘DDL’ Articles at ProDesignTools
    Mylenium

  • Photoshop CS5 creates file and then doesn't allow me to open it.

    I created a file on Photoshop CS5, saved it, and now when I try to open it says: "Could not complete your request because the file is not compatible with this version of Photoshop." How can I open the file? How come the same program cannot open its own file? Can anybody help me with this? Thanks.

    That can happen in any version of Photoshop and it can be for one of at least two reasons:
    1.— The file was over 2 GB in size and was saved as a PSD rather than a PSB file; or
    2.— The file got corrupted.  This can happen when attempting to work across a network or with Norton Anti Virus (NAV) running on your computer. 
    Always work locally.  To open a file stored on a network volume, copy the CLOSED file in the Finder to your local hard drive first, then open the local file.  Once you are done working on the image, save the file on your local hard drive, close it and copy the CLOSED file back to the server.
    Sometimes, Illustrator or GraphicConverter can recover the flattened composite in a corrupted file if you're lucky, but the layers will be toast.
    If the file was indeed over 2 GB and saved as a PSD rather than a PSB, I know of no way to open it.
    Give us some more details of the history of the file and maybe someone else will have other ideas.
    Wo Tai Lao Le
    我太老了

  • Photoshop CS4 corrupted file while save to OS X 10.5 Server

    Hello
    We have or Leopard OS X Server running for months. Running CS3 Clients on 10.4.11 without any problems.
    A couple of weeks ago we swapped to 10.5 Clients and all Photoshop where corrupted when using "save", the "save as" works fine. After some discussions with the Adobe Support we decided to upgrade all our clients to CS4 (very expensive, while we own CS3.3 only for 5 months now)
    The Same problem occured with CS4 Photoshop. After again a discussion with Adobe Support whe switched of VersionCue support within the Preferences of Photoshop. This solves the problem for our G5 Based Machine, but all the Intel-Based machines are still corrupting the Photoshop files.
    Has some experienced the same problem? Is their a bugfix our a workaround. The Problem is that using "apple-S" key is an automatic mechanism for our people for your now, you can't switch the mind in days to use "shift-apple-S" Key
    Discussing the Problem with Adobe and Apple is very frustrating, they both say it is not their problem or bug but from the other.
    For me Adobe should fix this bug. They offer CS4 for Leopard so they should be aware of incompatibilities with the Leopard System
    Who is able to help us? Are there some workarounds
    Regards
    Gérard

    It's a shame that a company who sells CS4 license for more then CHF 3500 (US$ 2500) isn't able to support the standard FileServer of Apple 10.5. In different forums I found hunderds of entries of people who has the same problem saving photoshop direct to the server under CS3 and CS4.
    A workaround is a solution for a new system but OS X 10.5 Server is availible for more then 14 months now. Why didn't they debug it and solve it, the should have enough resources to solve this. I read the problem also occured on some Microsoft 2003 Server but not all.
    No Bugfix? Has someone experienced or this is a MS or Apple Server Bug, or morelikely a Adobe CS3/CS4 Bug.
    Regards
    Gérard
    As long as we have no Sync Tools as Connextic "FileAgent" under OS9 I refuse to work localy. We lose to many time to sort out the whole Hierachie of all the Folder that need to be modified!

  • Photoshop CS4 corrupted file while save to server

    Hello
    We have or Leopard OS X Server running for months. Running CS3 Clients on 10.4.11 without any problems.
    A couple of weeks ago we swapped to 10.5 Clients and all Photoshop where corrupted when using "save", the "save as" works fine. After some discussions with the Adobe Support we decided to upgrade all our clients to CS4 (very expensive, while we own CS3.3 only for 5 months now)
    The Same problem occured with CS4 Photoshop. After again a discussion with Adobe Support whe switched of VersionCue support within the Preferences of Photoshop. This solves the problem for our G5 Based Machine, but all the Intel-Based machines are still corrupting the Photoshop files.
    Has some experienced the same problem? Is their a bugfix our a workaround. The Problem is that using "apple-S" key is an automatic mechanism for our people for your now, you can't switch the mind in days to use "shift-apple-S" Key
    Discussing the Problem with Adobe and Apple is very frustrating, they both say it is not their problem or bug but from theother.
    For me Adobe should fix this bug. They offer CS4 for Leopard so they should be aware of incompatibilities with the Leopard System
    Who is able to help us?
    Regards
    Gérard

    This is a solvable problem, and indeed a number of networks work just fine with remote access and saving. But it requires your experienced IT to deal with it -- to understand the particular issues with your network and how to solve them on your end. Changing an OS and its network settings, computers, software, routers and switches and their settings, cabling, other network hardware or software or their settings can affect how reliably files can be accessed and saved to a server.
    As Adobe has said for years, there are just far too many network variables for Adobe to guarantee that saving to a network will always work. So they recommend: drag the file to the local volume. Work locally. Save locally. Drag the file back to the server.
    Neil

  • White Wall - Photoshop CS6 corrupted files won't zoom

    So my Photoshop CS6 is slowly corrupting files. I open psds to find nothing but a giant whit wall. I zoom out and the white disappears but then I can't zoom in any further than 50%. My rulers however, show that I'm zooming in. Then when I select another layer... it snaps to % I should be looking at. (Also... this particular file won't give me a preview in the icon on my desktop. Related?) This is not happening with all my files. Just the ones surrounding this particular project. Please. Help. Me.

    Welcome to the forum.
    With display issues, the first thing that I recommend is to check the installed video driver, and if it is not the latest, update that from the mfgr's Web site.
    What OS are you running?
    What video card (make & model) is installed?
    What is the video driver version?
    Is that the latest on the AMD/ATI, or nVidia Web site?
    Good luck, and if that does not help, at least we will have gotten that out of the way early.
    Hunt

  • Batch Processing in Photoshop CS5 opens files in Camera Raw

    Regarding batch processing straight from Photoshop CS5 (not in Bridge) I am unable to get the .dng files to open up without requiring that I click on 'open image' in Camera Raw.  I am trying to run a simple two step sharpen plus save and close action on a batch of 700+ .dng files.  There is no open command in the action.  Thanks.

    You probably need to check Suppress File Open Options Dialogs.
    MTSTUNER

  • OS X 10.8 Mountain Lion Photoshop CS5 Windows file server save issue

    After Lion to Mountain Lion upgrade.
    Cannot save or save as to Windows server. Due to "program error." Adobe Photoshop CS5. Can save as fine to local drive. Can also drag and drop in the Finder to this server.
    This is Photoshop CS5 12.0.4 (current).
    Once the error "could not save filename due to a program error" occurs, the file disappears from the Windows server.
    I think it has something to due with the SMB connection.
    All other CS5 apps (InDesign, Illustrator, etc.) "save" and "save as" fine. It is also fine performing the same procedure using Preview.

    We're in 2015 and this is still an issue with the latest updates from Apple. Any one confirm that the save to network storage problem in Photoshop is gone with the newest version of Photoshop Creative Cloud?
    Here's what's happening in our shop as of May, 2015 with both AFP and SMB server connections:
    We are using Photoshop CS 5.1, Version 12.1 x64. I believe this is the most up to date version of our CS5.1 software.
    We are on OS X Yosemite Version 10.10.3.
    When connected to the server via afp (in server log it says "AFP client")
    Photoshop gives this error on a save after some changes are made to the file: "Could not save "file name" because write access was not granted." Then, as soon as you hit ok, the file is deleted from the server and is gone within a minute or so. If no change was made to the file, save works fine.
    If you use "save as" and keep the same file name, it will usually fail with the same error as above. If you use save as and type in a new file name, all works fine.
    If logged in via SMB (in the server log is says "CIFS client")
    When you try to save, the error changes to "could not save "file name" because the file was not found." And then as soon as you hit OK on the error, the file is deleted from the server. Using Save As and inputing a different file name presented a new problem, it always says "could not save as "file name" because the file was not found." (in this case SMB seems to be worse than an AFP connection).
    This is very frustrating and has been going on in the forums for over 3 years. Shared network environments are commonplace today. It seems to be centered around photoshop and OSX. All other software we use has been working fine with the server / network attached storage.
    Thanks for any guidance. Sean

  • Photoshop CS5- raw files from Nikon D600 camera.

    I need to know how to get Photoshop CS5 to read Raw files from my new Nikon D600 camera.  I do NOT want to have to buy another version of Photoshop or have to buy Lightroom.  This is really distressing me!

    I think that if a camera manufacturer is convinced that their proprietary software gets a better result from their RAW data than Adobe’s ACR it is only fair that they try to get their customers to use their software.
    For many users the potential difference in quality seems to be utterly irrelevant, though, and they are simply being inconvenienced.
    But fortunately for the camera makers many of those users seem to blame Adobe … even though with DNG Adobe has already provided a format that they could use if they wanted to make their data more open.
    If using DNG Converter really is an
    annoying extra step
    for you I think the Adobe employee’s advice was basically correct and you may need to purchase the current version of Photoshop (or Lightroom).

  • Photoshop CS5, saving files

    I upgraded to Photoshop CS5 and am having an intermittent problem. About 60% of the time when I am working on a file and use "ControlS" to save the file, it will not work. I have to click in the window first, then the save "ControlS will work." The same thing happens on occasion when trying to run an action from a shortcut! Very, very annoying. Acutally, I upgraded from Windows Vista to Windows 7 just for this reason thinking it would correct the problem, but it didn't.
    Is anyone having this problem and does anyone have a solution?

    This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
    If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
    See: 
    http://kb2.adobe.com/cps/406/kb406793.html
      Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
         Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.
        Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
      If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
    When problems arise, a lot of valuable work can be lost.

  • Photoshop CS5.1 file corrupted after crash

    I had spent my artwork for many days with so many effort and time, and it has been corrupted after a computer crash (not PSD crash). I am using Windows 7.
    What happened after: 1 black layer (around 59 MB)
    What happened before: Had multiple saves, 15+ layers (so why it is not back to the latest save?)
    I tried: Previews in PSD, Bridge, using recovery programs (none worked), hex editor, searched for temp./restore previous version files (none)
    Please tell me how to recover this file. I know that I will create backups next time, but please help me with this issue (can't find solution anywhere else e.g. articles)

    Have you the Shadow Copy option enabled? When yes you can try a right click on the appropriate file an the click on "Previous versions". If there's nothing, I'll see no chance.
    Axel

  • Photoshop CS5 help file not showing on German Win7

    Hi,
    I try to display the help file from within PS CS5 and that is not working. I can neither watch the community help online nor download it for offline use since the app seems unable to connect to a working online source.
    It shows "The requested URL /de_DE/Photoshop/cs/using/AH_HOME.html was not found on this server."
    All apss have been updated to the newest release, everything else is working fine.
    I sue Win 7 64bit german, ps is also installed in german.
    Any ideas?
    PS: sorry just realized I put this into the mac thread by error. Can someone please move it to the correct forum areas pls?
    Message was edited by: Beholder003

    function(){return A.apply(null,[this].concat($A(arguments)))}
    c.pfaffenbichler wrote:
    I sue Win 7 64bit german, ps is also installed in german.
    So why are you posting in the Macintosh Forum?
    Oh, sorry, I didn't expect people who can't even read on a forum.

  • Photoshop Lightroom and Photoshop CS5 .psd files compatibility

    Currently I'm trying to open a .psd file for a graphic in Lightroom but I cannot see any .psd extensions. Any idea how to do so? In other words, .psd is not in the supported files extensions in Lightroom? Anybody knows how to deal with such problem?

    Hi Jasonized,
         Thank you for your response! I appreciate it a lot. However, I'm watching Chris Orwig who did it without a problem. The vidio is named 0205 Using a graphic identity plate.mov, time 01:40 from this movie. These are lessons for Photoshop Lightroom. The title is called 'Photoshop Lightroom 3 Essential Training' from Lynda.com.
         If somebody wish I could provide him/her with the movie file to see exactly what it's all about.
         I believe the answer should be something connected with compatibily in photoshop.
         I would appreciate if someone give me a fresh idea how to solve this issue.
         Bye for now!! Cheers!!

  • Photoshop CC corrupt file, red bar glitch

    I'm working in photoshop CC and a number of my files have a red semi transparent bar running across the bottom of the frame. I've deleted various layers and effects and it hasn't changed anything. Any advice?
    Example:
    [Moved from the generic Cloud forum to the specific Program forum... Mod]

    Is there a layer like that or are you perhaps getting into quick mask mode some how? Capture the layers palette when posting Photoshop questions. With what you have posted we have no idea as to what your document layer structure is...

Maybe you are looking for

  • RFC connection Error While run BEx Report

    Hi All I got BI 7.0 and create new user with roles only access: TR: RRMX to see only BEx Reporting... I create basically new customize role and put only one transcation code RRMX and assigned to user... When goto BEx designer I got that error rfc err

  • Problem while accessing a complex data type

    hi, I am getting a problem while accessing a complex data type I have a wsdl as: <?xml version="1.0" encoding="UTF-8" ?> - <definitions name="OutlookReminderService" targetNamespace="http://ws.aftek.com/outlook-reminder" xmlns="http://schemas.xmlsoap

  • Change color in alv column

    how do change color of a column in ALV.

  • Requesting certificate from certificate authority

    I am in the last step of migrating from a personal account to a business account. I need to remove my old certificate, request a new one from the Certificate Authority in my keychain access. I attempt to get the new certificate, but it says the Certi

  • Error in process chain TRIGGER_BW_CHAIN

    Hello, I am working with SAP BPC 7.5 NW and I have a issue when I execute a process chain in BPC that call one process chain in BW. When I execute the process chain from BW (TA RSPC) the process chain finish correctly but when execute the process cha