Gave mbp for super drive replacement ends up with display replacement as well

Hey there,
My mbp 13" late 2011 was not reading any dvds but reading cds well so i gave it in under warranty to my authorized service provider, they asked me to keep the macbook for 3-4 days as they did not have the super drive in stock. I was supposed to get my laptop back today when i rang them up they tell me that just one part has arrived and not the other one! asked them what are the two parts and bam they tell me the super drive and the display.
I dont remember having any display issues or webcam issues so i asked them about it and they tell me while running some diagnostics tests they found that my webcam would fail soon and hence they are replacing the display unit as well.
Now i would like to know if they could really find out via the diagnostics about which part would fail in the near future or did they mess up the camera cable which is quite close to the super drive.
They are replacing the display in warranty but id like to still know so that i could avoid the service centre in future if it turns out that they had actually damaged the connector.
thanks guys.
13" mbp late 2011
2.8ghz i7
8gb ddr3 1600 mhz corsair vengeance

This is a technical site that users volunteer their time on. Most forum users do not directly/officially question the Apple Genius Bar because they do not know the specifics of your case and do not have the Apple Repair Certification. Also we are not allowed to, by terms of use.
Most advise you take it up the chain of Apple Support and through the store management itself.
I am exiting this discussion.

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I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

A reply to similar question (Q & As , in product page Apple Store) says:
"...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it." Answered by Enrique T from Lima Oct 25 2013.
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Hopefully this helps.
Good luck & happy computing!

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http://store.apple.com/us/product/G0NM5LL/A
Ciao.

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Anything I can do about this?
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Revision: 1.01
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Unit Number: 1
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Ditto for like 2 years.
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Something related to my login is corrupt or missing. If I log in under my wife's login, and insert the audio cd, everything is perfect. Then if I switch back to my login, everything is perfect for again. However every cd must still be inserted under her login.
I really with this additional post will help somebody who has had this actually answer. It isn't a drive problem, or itunes problem.... and clearly a complete re install of osx isn't necessary.
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OT

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This is a hands off solution to allow all users that use a machine to be able to restore their own files.
1) Make these two cmd files and save them in c:\temp
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<addperms.cmd>
Cmd.exe /v /c c:\temp\addreg.cmd
<addreg.cmd>
set users=
echo Windows Registry Editor Version 5.00>c:\temp\perms.reg
echo [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\ClientProtection]>>c:\temp\perms.reg
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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights.
That's a good one! Thanks for that.
I've been scripting on KIX for some time, so here is mine, hope it helps to someone... (it's probably not the best, but it works)
========================================================================
$RC=setoption("WOW64AlternateRegView","on")
$DPMkey = "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\ClientProtection"
$uservariable = "%userdomain%\%username%"
If KeyExist ($DPMkey)
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If $Userstring == ""
WriteValue($DPMkey,"ClientOwners", $uservariable, "REG_MULTI_SZ")
? "Key created"
else
If not instr($Userstring,$uservariable)
$Userstring = "$Userstring,$uservariable"
WriteValue($DPMkey,"ClientOwners", $Userstring, "REG_MULTI_SZ")
EndIf
Endif
EndIf
==========================================================================
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=========================================================
$uservariable = ReadValue("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI", "LastLoggedOnSAMUser")
=========================================================
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Thanks...
Message was edited by: ArmanBarsamian -- image insert

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Hi everyone,
My iMac is getting old (2.8GHz Core 2 Duo).
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240GB SSD > OS and Applications
500GB SATA > all data and files
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Well first off it voids your AppleCare/warranty as a unauthorized change, but if you don't care then most have preferred placing the SSD where the hard drive is and moving the hard drive to where the Superdrive is, placing the Superdrive in a external encloses.
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If you contact Bmer art MacOwnersSupportGroup
http://macosg.com/
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http://www.mcetech.com/optibay/
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Gave mbp for super drive replacement ends up with display replacement as well

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