GCU 20% off help

While I was out this past weekend shopping at bestbuy.  I picked up a few new games and my GCU 20% off new games was not applied to the transaction.  My membership does not expire until 4/2106.  So I was wondering what I can do in order to get the 20% off new games GCU discount applied?

Hello air596,
Thank you for being a My Best Buy Gamers Club Unlocked member.  I am sorry to hear your discount was not applied during your recent visit for game purchases.  I'll be happy to review this with you.
Please watch for a private message from me after I have had a chance to review your purchase from the past weekend.
Thanks again,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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