GCU 20% off on game not applied

i went to best buy today and got halo wars and my 20% off never applied.  they even scanned my card first.  so i told the cashier that i'm GCU i should get my 20% off.  so he asked one of the guys and he said only on new games not games on sale.  that makes no sense but he said he knows the rules and regulation.  so i said whatever and left.  so my question is is he right and if he is nt what shouls i do to get my 20% off.
thanks

Hello oliver2788,
Thank you for purchasing your games from Best Buy, and thank you for being an Unlocked member.  I'll be happy to answer your questions today.
The Unlocked discount is set up to stack with sales prices on new games, so I am sorry that you were not awarded this bonus in the store when you purchased your game.  As your My Best Buy card was scanned into the transaction, my guess is that the register simply wasn't communicating with the My Best Buy program as it should.
I would be happy to discuss the missing bonus with you, and I will send you a private message with more information.  Please watch for that message shortly.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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    <![LOG[Target Partition not big enough: \\MININT-U1TGFAD\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #0"]LOG]!><time="05:03:38.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Found Possible OS Target Partition: \\MININT-U1TGFAD\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #1"]LOG]!><time="05:03:38.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[New ZTIDiskPartition : \\MININT-U1TGFAD\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #1" \\MININT-U1TGFAD\root\cimv2:Win32_LogicalDisk.DeviceID="D:"]LOG]!><time="05:03:38.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Found Drive: D:]LOG]!><time="05:03:38.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Found FirstPossibleSystemDrive: D:]LOG]!><time="05:03:38.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property SMSTSLocalDataDrive is now = D:]LOG]!><time="05:03:38.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Unable to connect to BCDStore.]LOG]!><time="05:03:43.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Not running within WinPE or WinRE.]LOG]!><time="05:03:43.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property DeploymentMethod is now = UNC]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[DeploymentMethod = UNC]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property DeployRoot is now = X:\Deploy]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Using a local or mapped drive, no connection is required.]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[DeployRoot = X:\Deploy]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property DeployDrive is now = X:]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[DeployDrive = X:]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property PHASE is now = PREINSTALL]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property DeploymentType is now = NEWCOMPUTER]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Phase = PREINSTALL]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[About to run command: wscript.exe "X:\Deploy\Scripts\ZTIGather.wsf" /inifile:Bootstrap.ini]LOG]!><time="05:03:44.000+000" date="06-23-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property inifile is now = Bootstrap.ini]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Microsoft Deployment Toolkit version: 6.2.5019.0]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[------------------------- Object Initialization -------------------------]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[------------------------- Initialization -------------------------]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Synchronizing the environments.]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property DeployRoot is now = X:\Deploy]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property DeployDrive is now = X:]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished synchronizing the environments.]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting OS info]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[Property OSCurrentBuild is now = 9600]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OSVersion is now = WinPE]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsServerOS is now = False]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsServerCoreOS is now = False]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting OS info]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting HAL information]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property definition is now = BDD_Welcome_ENU.xml]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="Wizard" context="" type="1" thread="" file="Wizard">
    <![LOG[Microsoft Deployment Toolkit version: 6.2.5019.0]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="Wizard" context="" type="1" thread="" file="Wizard">
    <![LOG[Property HALName is now = acpiapic]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting HAL information]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting network info]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Checking network adapter: [00000001] Intel(R) PRO/1000 MT Network Connection]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[IP Address = 172.16.4.182]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[IP Address = fe80::c98:9fef:4305:51f0]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[Property MacAddress001 is now = 00:50:56:85:38:B4]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[Finished getting network info]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting DP info]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[Finished getting DP info]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[Not Wizard = False]LOG]!><time="05:03:45.000+000" date="06-23-2014" component="Wizard" context="" type="1" thread="" file="Wizard">
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    <![LOG[FindFile: The file x86\Microsoft.BDD.Utility.dll could not be found in any standard locations.]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[FindFile(...\Microsoft.BDD.Utility.dll) Result : 1]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[RUN: regsvr32.exe /s ""]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[FindFile(...\Microsoft.BDD.Utility.dll) Result : 0]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[RUN: regsvr32.exe /s "X:\Deploy\Tools\x64\Microsoft.BDD.Utility.dll"]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
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    <![LOG[Property Make is now = VMware, Inc.]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Model is now = VMware Virtual Platform]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Product is now = 440BX Desktop Reference Platform]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property UUID is now = F72B0542-5BCD-FD63-838A-77847CED7905]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Memory is now = 2047]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Architecture is now = X64]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property ProcessorSpeed is now = 2800]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property CapableArchitecture is now = AMD64 X64 X86]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsLaptop is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsDesktop is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsServer is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsUEFI is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsOnBattery is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsX86 is now = True]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsX64 is now = True]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsSLAT is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting asset info]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting OS SKU info]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Unable to determine Windows SKU while in Windows PE.]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Determining the Disk and Partition Number from the Logical Drive X:\WINDOWS]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OriginalArchitecture is now = ]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OriginalArchitecture is now = ]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property OriginalArchitecture is now = ]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Getting virtualization info]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsHypervisorRunning is now = True]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsVT is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsNX is now = True]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property Supports64Bit is now = True]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property SupportsHyperVRole is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsVM is now = True]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property VMPlatform is now = VMware]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished getting virtualization info]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Connection succeeded to MicrosoftVolumeEncryption]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[There are no encrypted drives]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property IsBDE is now = False]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Processing the PREINSTALL phase.]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Determining the INI file to use.]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Finished determining the INI file to use.]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Using from [Settings]: Rule Priority = DEFAULT]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[------ Processing the [DEFAULT] section ------]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Property DEPLOYROOT is now = \\mydeploymentserver\DeploymentShare$]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[Using from [DEFAULT]: DEPLOYROOT = \\mydeploymentserver\DeploymentShare$]LOG]!><time="05:03:47.000+000" date="06-23-2014" component="ZTIGather" context="" type="1" thread="" file="ZTIGather">
    <![LOG[------ Done processing X:\Deploy\Scripts\Bootstrap.ini ------]LOG]!>

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    Priority=Default
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    UserID=xxx
    UserDomain=xxx
    UserPassword=xxx
    KeyboardLocale=en-US
    SkipBDDWelcome=YES
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    Any ideas..

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    http://support.apple.com/kb/TS3474
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    - Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
    - If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
    - If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
    - If the screen remains dark and will not turn on, then your iPod may need service.
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    No game icon appears on my desktop and I don't know what I can do.
    Really ****** off as i've not played these games since switching from a windows PC to a Mac and was really excited!! All I want is to be able to play my new game that arrived in the post today. If anyone can help I would be really really grateful....
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    beckyj3,
    the last version of Mac OS X which supported running PowerPC apps on Intel Macs was Mac OS X 10.6.8 (Snow Leopard). If you’d like to play this PowerPC game on your Intel MacBook Pro, then you’ll need to install Snow Leopard on it and boot into Snow Leopard. (Note that the last MacBook Pro which natively supported Snow Leopard was the Early 2011 model.)
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