GCU Expiration Date is Incorrect

Hello, 
It had been a little while since I've logged into my MBB account, but I am just now noticing that it says my GCU membership will expire on April 11, 2015. I know that's not right. Prioir to the My Best Buy overhaul it said I was covered through 2016. Could someone please tell me my correct expiration date?

Hello mpaulllin,
I'm sorry to hear about the issues you're experiencing with your Gamers Club Unlocked membership.  I was able to locate your account and it appears that you're current membership expires on 04/11/2015.  
The purchase of the program was in 2012. If you've purchased a membership since then, please send a private message to me by clicking the yellow box at the end of my signature with your receipt information.  
Blake|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • The GCU expiration date portion of the MyBB page is GONE....again

    I know you guys did this during Black Friday and it came back soon after that. But it's MIA once again.
    What's the deal with that?

    Hi CheapestGamer,
    We were actually just advised that the GCU status should be restored on BestBuy.com very soon, which is great news, as we were previously uncertain on the specific timeframe with this. Keep an eye on your BestBuy.com account and I’m confident you should see your GCU status once again quite soon!
    Thanks,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Got GCU awhile ago, never got my welcome coupons from store or email also expiration date for GCU?

    Hello, I got GCU unlocked memebership awhile ago. I didn't receive my coupons for like the buy 2 get 1 used games and the guide coupon. Also where can I see the expiration date for my GCU?

    Hi lukebb90,
    As Mike alluded to above, you should receive the Welcome Packet right when you join Gamers Club Unlocked (GCU), usually within 2-3 business days! You definitely should have received your Welcome Packet by now and it sounds like you’ve done your due diligence in ensuring it’s not in your inbox.
    I’m going to send you a private message with some further information about this, so please be sure to keep an eye on your inbox. You can check your private messages by clicking the small envelope on the top right of the screen while logged into your account.
    Thanks for posting and you’ll be hearing from me shortly!
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Account expiration date

    In December 2011 I moved from Virgin to BT and even before starting the service I realise that BT had some non positive issue as they delayed by nearly one month the starting of the BT Infinity service in my zone. In fact I decided to close the service with BT as soon as possible. Then finally in Jan 2012 they started the BT infinity service and so I started my count down for the 18 months making sure not to add any other service to the account. In May 2012 they did the free speed upgrade for BT Infinity and as I was paying the maximum for that service I asked for my upgrade too and I don't remember that anybody told me that because of this upgrade I was extending the contract with BT. Today I called BT to cancel the call diversion and I asked them to confirm if it was June or July 2012 that  I can close the contract as Virgin and Talking offer similar services for less money and even 6 months half price (from BT I received nearly no discount... also because of the fact they botched the starting date of the BT Infinity service and I forced myself to survive the first weeks with a very slow ADSL connection when in that moment I was used to a 10 MB connection) and today I was told that I am obliged to stay with BT up to November 2013 just because of that free speed upgrade I asked and obtained in May 2012... After all I was even paying the maximum tariff for the BT service and therefore I was not getting anything extra but just what any new customer was getting by paying exactly the same amount of money (and even receiving some discount I never received). No need to say that Virgin and Talk Talk presently have 12 months contract versus the 18 moths of BT... I think this is another lesson from BT to consider in the future... After all since December 2012 I have not even renewed the call line saver as I was afraid to waste money by paying one year in advance if I leave after 6 months...

    Hi,
    I just did some tests on my Windows 2008 R2 Domain Controller, and the date of “Account expires - End of” in ADUC does differ from the accountExpires attribute in ADSI editor.
    In ADSI editor, the time is showed as Pacific Daylight Time, which is converted from local time of the domain.
    Here are some related threads below I suggest you refer to:
    The expiration date may be set incorrectly when you use Active Directory Services Interface (ADSI) to set the expiration date of a user account
    http://social.technet.microsoft.com/Forums/windowsserver/en-US/30e154ba-d1d8-4804-8b8c-e71f797b8750/the-expiration-date-may-be-set-incorrectly-when-you-use-active-directory-services-interface-adsi?forum=winserverDS
    Problem with accountexpires date
    http://social.technet.microsoft.com/Forums/scriptcenter/en-US/c77487e2-d60b-4f5d-9160-07eb14bf0f30/problem-with-accountexpires-date?forum=ITCG
    Mass user terminations, how to best handle account expiration or disabling
    http://social.technet.microsoft.com/forums/windowsserver/en-US/11df7b8d-51fc-432e-a75f-0a68b980af84/mass-user-terminations-how-to-best-handle-account-expiration-or-disabling
    Best Regards,
    Amy

  • GCU Expiration Not Correct

    I know that there have been a ton of these posts but just so I'm not forgotten.  My GCU membership is set to expire in 2015 but the correct date should be 2016.  I just wanted to keep this here in case someone could expedite this fix.  Thank you in advance for any assistance you can provide.

    Hello TheBiz,
    Like enuf mentioned, we're aware of an issue that may be preventing the correct Gamers' Club Unlocked membership expiration date from being listed on BestBuy.com for some members. Our My Best Buy team is working on a fix, and we hope to have a resolution for all impacted customers soon.
    Thank you for your patience and understanding!
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamers Club Unlocked Expiration Date

    Hello,
    My expiration date seems to be wrong.  A while ago, I added another 2 years of GCU, and the website didn't show it.  It should have been good until 2019 at that point.  Then, I added another 2 years to my GCU.  The website then showed it expired in 2019, when it should have been in 2021.  I sent a PM to Mike-BBY, and he told me he saw that there was an issue with my account about a year before that, and that my expiration date was in 2020, but that he'd find out to see if you guys could get it back up to 2021, as you all were in the process of fixing GCU accounts.  Now I see that my expiration date is in 2020 on the website. Can someone please look into this?  I have a screenshot of my account showing that it was supposed to expire in 2017, before I added the 4 years of GCU to my account, that I can send via PM if needed for proof.
    Thanks

    Hello mkivsuptt,
    Its nice to hear from you once again.  I'm happy to talk to you today.
    The last time we spoke I did review your account we did confirm that you had purchased 8 years of Gamers Club Unlocked.  It started in 2012.  The last time we spoke I informed you that we would ensure that we got your account unlocked into 2020, and I am glad to see this was accomplished.  
    I will send you a private message with a record of the dates you purchased Gamers Club Unlocked so you can see the information used to confirm your expiration date.
    Please watch for this shortly.
    Sincerely,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Gamer Club Unlocked Is not showing expiration date??

    I recently got GCU with the promo they had, the day I got it i had it activated but now there is no date shown, it just shows the GCU Banner and Club Benefits, but no expiration date, I was wondering if I still GCU?? Thanks in advance  

    Hi JRapp,
    As the email you received stated, your Gamers Club Unlocked membership does show to be valid until 10/31/2016.  The expiration date appearing or not appearing in BestBuy.com should not cause any problems when trying to utilize the 20% discount or any of the other associated benefits.  I am showing that your BestBuy.com and My Best Buy™ accounts are linked, so the 20% discount should reflect on BestBuy.com too.  I just tested your account and the 20% discount seemed to be working just fine.
    Let us know if you have any other questions!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How can I display the password expiration date for a user

    I have created a GUI (using PrimalForms) which runs powershel scripts to pull information like user ID, email address, last logon ec. for the helpdesk to help establish the validity of some user claims of "it worked yesterday" and the like.
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