GCU membership not showing up
I bought my GCU membership on the 21st of this month and it's not currently showing up online that I have the GCU nor are the discounts appearing when I put a game in my cart. Looking at past threads on issues similar to this it looks like the problem might be cause by multiple accounts/ID's (the member ID I got in my email confirming that I bought a GCU is different from the one my account page shows). Could a mod please see if my GCU and Best Buy accounts are properly connected? And if they aren't could you help me merge these two member ID's?
Thanks in advance.
Solved!
Go to Solution.
Hi there GreyDove-
I’m sorry that we are responding so late to your post as we are currently backlogged on the forum and trying to catch up.
I’m glad to hear that you were able to clear up the issue with your Gamers Club Unlocked membership. If you do still need any further assistance, please don’t hesitate to post and we’ll be glad to see what we can do!
Happy Holidays!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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Hello dragonpark,
We need to fix this now to get you the Gamers Club Unlocked benefits! So it's fixed.
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Hi,
I bought a GCU membership today, however my MyBestBuy account is not reflecting the purchase. After looking at the forums, I now realize that the card I brought to the register is the gifting option. However, when the clerk scanned the first barcode, the computer asked whether I was buying it for myself or as a gift. I said it was for myself and the the clerk correctly put that into the register. I bought a game at the same time, and I did receive the 20% discount. The receipt also correctly shows information about my MyBestBuy account.
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Purchased GCU a week ago, still not showing up
I purchased a two-year GCU membership more than a week ago. At the time of the purchase, the cashier realized I had more than one MyBestBuy account. She suggested I consolidate the accounts into one and assured me my GCU membership would be available.
It has been a week. The consolidation is complete, but I STILL cannot access my GCU benefits.
I am looking for assistance. I have tried PMing both Mike-BBY and Brian-BBY, but so far, I have not received any help.Hello Doctorworm,
Thank you for enrolling in Gamers Club Unlocked. I am sorry for any delay in responding to you. I have been on vacation and am just back to work today. I will be happy to review your private message and see what we can do to help you get into your account.
Please watch for a private message reply from me shortly.
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I setup corectly a LACP etherchannel with all VLANS allowed. This interface is called Po10.
Then I set up another one, Po20, consisting of interfaces 33 and 34, but this time restricting VLANs to only VLAN 20 (all config is below).
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3750G-A#sh run int gi1/0/33
Building configuration...
Current configuration : 228 bytes
interface GigabitEthernet1/0/33
description iSCSI LACP interface
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 20
switchport mode trunk
channel-group 20 mode active
spanning-tree portfast trunk
end
3750G-A#sh run int gi1/0/34
Building configuration...
Current configuration : 228 bytes
interface GigabitEthernet1/0/34
description iSCSI LACP interface
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 20
switchport mode trunk
channel-group 20 mode active
spanning-tree portfast trunk
end
3750G-A#sh run int po20
Building configuration...
Current configuration : 202 bytes
interface Port-channel20
description LACP Port-Channel for VNX iSCSi
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 20
switchport mode trunk
spanning-tree portfast trunk
end
3750G-A#sh int trunk
Port Mode Encapsulation Status Native vlan
Po10 on 802.1q trunking 1
Port Vlans allowed on trunk
Po10 1-4094
Port Vlans allowed and active in management domain
Po10 1,3,20,30,40,50,60,99
Port Vlans in spanning tree forwarding state and not pruned
Po10 1,3,20,30,40,50,60,99
3750G-A#sh vlan brief
VLAN Name Status Ports
1 default active Gi1/0/6, Gi1/0/7, Gi1/0/8
Gi1/0/9, Gi1/0/10, Gi1/0/11
Gi1/0/12, Gi1/0/13, Gi1/0/14
Gi1/0/15, Gi1/0/16, Gi1/0/19
Gi1/0/20, Gi1/0/21, Gi1/0/22
Gi1/0/23, Gi1/0/24, Gi1/0/25
Gi1/0/26, Gi1/0/27, Gi1/0/28
Gi1/0/29, Gi1/0/30, Gi1/0/31
Gi1/0/32, Gi1/0/33, Gi1/0/34
Gi1/0/35, Gi1/0/36, Gi1/0/37
Gi1/0/38, Gi1/0/39, Gi1/0/40
Gi1/0/41, Gi1/0/42, Gi1/0/43
Gi1/0/44, Gi1/0/45, Gi1/0/46
Gi1/0/47, Gi1/0/48, Gi1/0/49
Gi1/0/50, Gi1/0/51, Gi1/0/52
3 Management active Gi1/0/1, Gi1/0/2, Gi1/0/3
Gi1/0/4, Gi1/0/5
20 iscsi-A active
30 iscsi-B active
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Port Name Status Vlan Duplex Speed Type
Gi0/1 Management interfa notconnect 3 auto auto 10/100/1000BaseTX
Gi0/2 management vlan 3 notconnect 3 auto auto 10/100/1000BaseTX
Gi0/3 Mangement switch notconnect 3 auto auto 10/100/1000BaseTX
Gi0/4 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/5 VNX Management notconnect 3 auto auto 10/100/1000BaseTX
Gi0/6 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/7 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/8 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/9 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/10 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/11 notconnect 1 auto auto 10/100/1000BaseTX
Port Name Status Vlan Duplex Speed Type
Gi0/12 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/13 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/14 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/15 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/16 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/17 UCS FI-B uplinks connected trunk a-full a-1000 10/100/1000BaseTX
Gi0/18 UCS FI-B uplinks connected trunk a-full a-1000 10/100/1000BaseTX
Gi0/19 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/20 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/21 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/22 notconnect 1 auto auto 10/100/1000BaseTX
Port Name Status Vlan Duplex Speed Type
Gi0/23 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/24 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/25 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/26 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/27 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/28 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/29 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/30 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/31 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/32 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/33 iSCsi fra VNX notconnect 1 auto auto 10/100/1000BaseTX
Port Name Status Vlan Duplex Speed Type
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Gi0/35 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/36 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/37 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/38 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/39 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/40 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/41 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/42 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/43 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/44 notconnect 1 auto auto 10/100/1000BaseTX
Port Name Status Vlan Duplex Speed Type
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Gi0/46 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/47 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/48 notconnect 1 auto auto 10/100/1000BaseTX
Gi0/49 notconnect 1 auto auto Not Present
Gi0/50 notconnect 1 auto auto Not Present
Gi0/51 notconnect 1 auto auto Not Present
Gi0/52 notconnect 1 auto auto Not Present
Po10 Port-channel for U connected trunk a-full a-1000
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Gamers Club Unlocked Not Showing Up
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Hey garyberry87,
I've had the chance to review your account and it looks like enuf is spot-on: you currently have two My Best Buy memberships. I've sent you some information regarding your membership, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
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Help?!??!Hello pazuzu27,
I'm sorry for all the hassle with your Gamers Club Unlocked (GCU) membership. I was able to locate your My Best Buy information from your forum profile.
This is a very complex and grueling process that will take a long time. Okay, it's done. You're a member of the Gamers Club Unlocked program!
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Let me know if you have any questions. -
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