GCU on account but not registering during checkout

I've been a Best Buy Elite Plus Card holder and a Gamer's Club member for a couple of years now.
That being said the last two times I picked up a new game (Diablo III and Destiny both for PS4) I had to explain this at the register in my local Best Buy to receive the 20% off new games discount. Apparently it's not registering with my account even though it clearly shows up on my MyBestBuy.com account.
I need this corrected as soon as possible as I plan to buy Super Smash Bros. for 3DS and next Friday and would like to avoid pleading my case to the manager yet again.
Thanks in advance,
Blake

Hello Blake (Troutfisch),
Like enuf suggested, it's been my experience that these types of issues most often arise when a customer has provided multiple telephone numbers or e-mail addresses in the past. They may also sometimes occur if a customer has multiple My Best Buy memberships that have not been consolidated into one profile. In both cases, Gamer's Club benefits will not be applied if the wrong information is provided/selected at the time of checkout. To avoid this, we encourage customers to simply present their My Best Buy membership card at the time sale.
That said, I've had the chance to review your account and it appears that you are a core Gamers' Club member, not a Gamers' Club Unlocked member. Since the 20% discount on new physical video game software is a paid benefit only available to GCU members, this means the staff at your local store would be correct in denying this discount. For additional information though, I'd encourage you to refer to the membership FAQs available here and here.
Thanks for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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“Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/he.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hr.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/hu.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/id.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ko.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ms.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/no.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pl.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/pt_PT.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ro.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/ru.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sk.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/sv.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/th.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/tr.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/uk.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj ”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj ”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj /Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/vi.lproj /Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_CN.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj/Localized.rsrc”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/Resources/zh_TW.lp roj/Localized.rsrc”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature”Rep aired “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature/Cod eResources”Repaired “Library/QuickTime/AppleIntermediateCodec.component/Contents/_CodeSignature/Cod eResources”ACL found but not expected on “Library/QuickTime/AppleIntermediateCodec.component/Contents/version.plist”Repa ired “Library/QuickTime/AppleIntermediateCodec.component/Contents/version.plist”

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