Gd580 and the XFi

I recently installed the XFi on my system, using a gd580 5.1 speaker setup. The problem I am having is that I am not getting any sound out of the speakers. If I plug headphones into the card, I get sound. Plugging the speakers in from the subwoofer into the card elicits no sound. Do I need to use the decoder, or is there some key fact that I have missed. Tried changing the onboard AC97 audio option in the BIOS (Asus A8V dlx), but to no avail. Any suggestions?

Here's what I did to make the gd580s work with the XFi, without ANY help from Creative webmail or phone assistance (another useless endeavor). First, the external decoder is ON and hooked up to my PC via the optical cable. Next, as per the diagram sold with the XFI, the speakers are attached to the sub, and the subwoofer is plugged into the soundcard instead of the external decoder. Finally, the Creative Console Launcher (CCL) is set to GD580 (under the THX setup console - Speaker Selection in Entertainment mode), and the general speaker setup is 5.1 in game mode. This has allowed me to run both Channel and Noise tests with all 5 speakers and the subwoofer functioning. Game test with Doom3, FarCry,Halo, and Total War have all been successful. The volume control on the external decoder does not set the master volume, that is done with the volume control in the CCL. As a final note, this was something that could have been explained in the fold-out included with the XFI. Additionally, the youngster I spoke to at tech support instructed me to buy third party cables and hook up the external decoder to the soundcard Digital In/Out using the analog inputs on the back of the external decoder. WRONG. After two trips&purchases at Radio Shack, I figured out what to do. I hope this helps out another poor schmuck like me who buys an XFI and has to hook up the gd580s, because support from Creative is a fragile thing.

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