GDI/Driver error in rendering - XP Service Pack 2

Question

Hi There
We are having an issue with XP SP2. After the installation, ip based
printing worked fine, but Queue based print broke.
Broke: -Print jobs sit in local machine queue. Windows system event logs
return the following errors in order.
1.) Document failed to print due to GDI/Driver error in rendering.
2.) The description for Event ID ( 6161 ) in Source ( Print ) cannot be
found. The local computer may not have the necessary registry information
or message DLL files to display messages from a remote computer. You may be
able to use the /AUXSOURCE= flag to retrieve this description; see Help and
Support for details. The following information is part of the event:
Microsoft Outlook - Memo Style, USERNAME, HP LaserJet 2300 Series PCL 5e,
NT EMF 1.008, 65536, 0, 1, 0, \\COMPUTERNAME, 2 (0x2), .
We have the following system configs:
Windows XP SP2 - All current hotfixes (Installed in batch after SP2 install
via ZENWorks)
Novell Client 4.9.0
We tried to upgrade one of the affected machines to the latest Client, with
no effect. Note that IP based printing works fine.
Any ideas?
Thanks,
Henry

Answer 1

Capture is done via a print group, which uses capture.exe on logon. The odd
thing which came up in testing yesterday is this:
User logs on gets LPT1 :PrinterX
User cannot print to PrinterX gets event log errors
Install 2nd printer driver on LPT2
Using "Capture printer port" via Big Red N, capture LPT2 to PrinterX (same
Queue)
Print to LPT2 works fine.
Retry of LPT1 still gets event log errors
Delete Capture of LPT1, recapture LPT1
User cannot print to LPT1
User has full admin rights to workstation, upgraded video drivers, and the
latest printer driver from HP. (was using an older one before)
I am stumped.
-Henry
> How is the capture actually done? Using CAPTURE.EXE or via the C32
> properties? Have you tried to delete the capture, restart the
> workstation, and recapture?
>
> --
>
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> Peter
> eDirectory Rules!