Ge force 314.22 video driver issue with new desktop

Question

I bought my Envy Phoenix h9-1340t new from HP in January.  A month and a half ago, I updated the video driver from Nvidia's website and the video card stopped working correctly.  I contacted tech support.  They had me disable all my Windows Drivers and had me run the computer in selective startup.  The video card then worked and they said the problem was fixed.  I told them this did not seem to be a solution to me so they sent me a new video card.  That did not fix the problem.  I was told to send the pc back to HP for a repair.  I just got it back today and I saw the only thing they did was replace the video card again.  I contacted HP and they said the problem was with Nvidia's driver and told me to only update the video driver through HP.  I registered with Nvidia and posted my issue.  The feedback was unanimous, the issue lied with the configuration with my computer and not Nvidia's driver.  Could someone please help me out with this issue?
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Answer 1

Hello again pinktoe.
If using selective startup allowed the drivers to work properly then there has to be something in that list causing you problems.  You need to determine what exactly is causing the issue.  I suggest trying the following.
Press the Windows+X keyboard combination.
Select "Run."
Type "msconfig" and press Enter.
Start by using selective startup to boot without services or startup items.  However, only select one.  
Save the changes and reboot the notebook.
If the problem persists go back to msconfig and re-enable the disabled item.  Disable the other item, save your changes, and reboot again to verify that the issue does indeed disappear through this option.
If the issue disappears when disabling the services you'll want to try the following.
Select the Services tab.
Check the "hide all Microsoft services" box in the bottom left.
Disable all services.
Re-enable the first 5-10 services, save the changes, and reboot the computer.
If the problem returns then you know it is one of these services and you can continues disabling the enabled services until you find the culprit.
Repeat as needed until the culprit is discovered.
Post the result.
If the issue disappears when disabling the startup items you'll need to repeat the same process.
Once you determine which item(s) are causing the issue make sure to post the result.
Have a good day! 
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