GE60 0NC-622UK laptop is stuck on Blue Screen can't login! please help..

Had this laptop for just one month, before it's all good. Windows 8 64bit.
In last two days, the mouse and touchpad became dysfunctional occasionally, able to move the pointer but just could't click on anything regardless of left or right, e.g. choose or open new. It would be working after logoff/relogin and reboot, but same problem still came up randomly.
Last night, I did the same thing to reboot the laptop after had the pointer dysfunction, but then it displayed a blue screen before the login with a error called 'System Thread Exception Not Handled', and then just stayed on this page would't reboot automatically (waited for 30 mins), so it left me no choice to shut it down by pressing power on/off button manually, afterwards with couple of times rebooting, it just kept going into this same blue screen and could't get into the system...Sometimes it would automatically start diagnosing before blue screen, ask me to restore or repair, but none of them fixed the problem, repeatedly stuck on blue screen every time...
And I don't have any windows 8 dvd, delivered box only has one for drivers and manual book.. so boot from dvd is not possible..
p.s. sorry about my english if caused confusion
thanks..

Quote from: Neoistheone2000 on 06-June-13, 00:26:05
Try starting Windows 8 in Safe Mode, its kinda difficult in Windows 8 to do you have to be very precise when doing it, right as the system boots you need to start spamming F8 sometimes you have to do Shift+F8.
You may want to disable fast boot in the BIOS so you have some time to get ready to hit the buttons, once you get the boot menu up try Start Up Repair first and see if it fixes anything then try booting, if noting then try safe mode and un-do anything you have done to the system recently.
Let me know how this goes.
Really appreciated your help!
I get into troubleshooting page by pressing F3 when laptop was booting up, and changed start up with Safe mode which works..I've done many things in Safe mode, like updated drivers, run anti-virus program, deleted recent installed software, and then somehow the blue screen error was gone after reboot...It seems one of them must be the cause for that problem.
Anyway, my laptop is working properly now, thanks a lot, if error happens again in future i might still need some help

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I am willing to do a system re-format as I am running Windows 7 32bit on a 64bit AMD so I wouldn't mind having 64 bit Windows anyways but I'd like to know what the problem is before I do this. Thank you.
Update: Just did a MalwareByte's Anti-Malware scan and no malware but found these items:
Scan Date: 5/22/2014
Scan Time: 6:08:00 PM
Logfile:
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 261539
Time Elapsed: 8 min, 10 sec
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 2
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PUP.Optional.CrossRider.A, C:\Users\Justin\AppData\Local\Google\Chrome\User Data\Default\Extensions\ecoccdldklbjglocbgbfpmpehjegkode\0.1_0, , [dd97c58f413a74c2503e7106649ec23e],
Files: 9
PUP.Optional.OptimumInstaller.A, C:\Users\Justin\Downloads\Player-Chrome.exe, , [6b090a4a4437d363a05f361717ea718f],
PUP.Optional.Outbrowse, C:\Users\Justin\Downloads\install-flashplayer.exe, , [561ee173fe7d1125edf4d9a443be5aa6],
PUP.Optional.CrossRider.A, C:\Users\Justin\AppData\Local\Google\Chrome\User Data\Default\Extensions\ecoccdldklbjglocbgbfpmpehjegkode\0.1_0\icon-128.png, , [dd97c58f413a74c2503e7106649ec23e],
PUP.Optional.CrossRider.A, C:\Users\Justin\AppData\Local\Google\Chrome\User Data\Default\Extensions\ecoccdldklbjglocbgbfpmpehjegkode\0.1_0\icon-16.png, , [dd97c58f413a74c2503e7106649ec23e],
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Hi,
All of the attached DMP files are of the
WHEA_UNCORRECTABLE_ERROR (124) bug check.
A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).
If we run an !errrec on the 2nd parameter of the bug check (address of the WER structure) we get the following:
BugCheck 124, {0, 867d2024, b2000010, 10c0f}
===============================================================================
Section 2 : x86/x64 MCA
Descriptor @ 867d2134
Section @ 867d22bc
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
Status : 0xb200001000010c0f
This is a pretty complicated error compared to other possibilities it could have been, as it implies you have a hardware fault somewhere along the bus (not very definitive on its own).
In our case however, we can go a bit deeper with this one:
0: kd> .formats 0xb200001000010c0f
Evaluate expression:
Hex: b2000010`00010c0f
Decimal: -5620492266238833649
Octal: 1310000001000000206017
Binary: 10110010 00000000 00000000 00010000 00000000 00000001 00001100 00001111
Chars: ........
Time: ***** Invalid FILETIME
Float: low 9.61613e-041 high -7.45059e-009
Double: -7.41853e-068
Now that we have this info, we'd refer to the AMD manual:
63 VAL Valid
62 OVER Status Register Overflow
61 UC Uncorrected Error
60 EN Error Condition Enabled
59 MISCV Miscellaneous-Error Register Valid
58 ADDRV Error-Address Register Valid
57 PCC Processor-Context Corrupt
56–32 Other Information
31–16 Model-Specific Error Code
15–0 MCA Error Code
In our specific case, bit 63 of the status code is set, so it is valid. Bit 62 of the status code is
unset, therefore there's no overflow. Bit 61 implies an uncorrected error has occurred, and Bit 60 implies an error condition was enabled. Last but not least, Bit 57 is
set and implies a corrupted processor context.
If we take a look at the last 15 bits of the binary:
Binary: [trimming] 00001100 00001111
In our case, the MSB in binary (00001100 ), implies a bus error occurred (as I mentioned above). We need to further decode the bits to understand more:
[0000]1100 00001111
0000 = 1PPT RRRR IILL.
PP = Participation Processor, T = Timeout,
R = Memory Transaction Type, I = Memory and/or I/O, and finally
L = Cache Level.
With this said, it appears we actually have a faulty motherboard as the processor seems fine, etc. The only other thing I see possible is bad RAM, which you can figure out whether or not is the case by running no less than ~8 passes of Memtest:
Memtest86+:
Download Memtest86+ here:
http://www.memtest.org/
Which should I download?
You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary
files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).
Do note that some older generation motherboards do not support USB-based booting, therefore your only option is CD (or Floppy if you really wanted to).
How Memtest works:
Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.
The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because
of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.
Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance
is error-free with these faster settings.
Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.
This information, if available to the program, can be displayed via a menu option.
Any other questions, they can most likely be answered by reading this great guide here:
http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

Blue screen WinDBG resault. Please help!!!

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
FAULTING_MODULE: fffff803c8c81000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 53e28484
WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPagedPoolEnd
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffffffffffffcd
FAULTING_IP:
avgmfx64+70e2
fffff800`034110e2 0048cd add byte ptr [rax-33h],cl
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff803c8dea462 to fffff803c8dd10a0
STACK_TEXT:
ffffd000`227f42c8 fffff803`c8dea462 : 00000000`00000050 ffffffff`ffffffcd 00000000`00000001 ffffd000`227f44b0 : nt+0x1500a0
ffffd000`227f42d0 00000000`00000050 : ffffffff`ffffffcd 00000000`00000001 ffffd000`227f44b0 00000000`00000000 : nt+0x169462
ffffd000`227f42d8 ffffffff`ffffffcd : 00000000`00000001 ffffd000`227f44b0 00000000`00000000 00000001`bd892021 : 0x50
ffffd000`227f42e0 00000000`00000001 : ffffd000`227f44b0 00000000`00000000 00000001`bd892021 00000000`00000000 : 0xffffffff`ffffffcd
ffffd000`227f42e8 ffffd000`227f44b0 : 00000000`00000000 00000001`bd892021 00000000`00000000 ffffe000`01d3d240 : 0x1
ffffd000`227f42f0 00000000`00000000 : 00000001`bd892021 00000000`00000000 ffffe000`01d3d240 ffffffff`ffffff11 : 0xffffd000`227f44b0
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
avgmfx64+70e2
fffff800`034110e2 0048cd add byte ptr [rax-33h],cl
SYMBOL_NAME: avgmfx64+70e2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: avgmfx64
IMAGE_NAME: avgmfx64.sys
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner

ZenAlex
The newest DMP was Related to
avgmfx64.sys AVI Loader Driver from AVG Technologies CZ. I would remove it and use Microsoft security Essentials in its place.
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\101814-30281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
Machine Name:
Kernel base = 0xfffff803`c8c81000 PsLoadedModuleList = 0xfffff803`c8f489b0
Debug session time: Sat Oct 18 10:28:55.894 2014 (UTC - 4:00)
System Uptime: 0 days 0:35:12.598
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 50, {ffffffffffffffcd, 1, fffff800034110e2, 0}
*** WARNING: Unable to verify timestamp for avgmfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
Could not read faulting driver name
Probably caused by
avgmfx64.sys
( avgmfx64+70e2 )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffffffffffcd, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff800034110e2, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
Could not read faulting driver name
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff803c8fd1150
GetUlongFromAddress: unable to read from fffff803c8fd1208
ffffffffffffffcd
FAULTING_IP:
avgmfx64+70e2
fffff800`034110e2 0048cd add byte ptr [rax-33h],cl
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
TRAP_FRAME: ffffd000227f44b0 -- (.trap 0xffffd000227f44b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffe000005b3d20
rdx=ffffe00001d3d548 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034110e2 rsp=ffffd000227f4640 rbp=ffffe000005b3d20
r8=0000000000000002 r9=ffffd000201d5180 r10=fffff780000003b0
r11=fffff78000000008 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
avgmfx64+0x70e2:
fffff800`034110e2 0048cd add byte ptr [rax-33h],cl ds:ffffffff`ffffffcd=??
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff803c8dea462 to fffff803c8dd10a0
STACK_TEXT:
ffffd000`227f42c8 fffff803`c8dea462 : 00000000`00000050 ffffffff`ffffffcd 00000000`00000001 ffffd000`227f44b0 : nt!KeBugCheckEx
ffffd000`227f42d0 fffff803`c8ce9ffd : 00000000`00000001 ffffe000`01d3d240 ffffd000`227f44b0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x8ed2
ffffd000`227f4370 fffff803`c8ddb32f : 00000000`00000001 ffffe000`005b3d20 fffff803`c8fc9f00 ffffd000`227f44b0 : nt!MmAccessFault+0x7ed
ffffd000`227f44b0 fffff800`034110e2 : ffffd000`201d5180 fffff803`c8f14101 ffffd000`000e0082 00000000`00000801 : nt!KiPageFault+0x12f
ffffd000`227f4640 ffffd000`201d5180 : fffff803`c8f14101 ffffd000`000e0082 00000000`00000801 ffffffff`ffffd7d8 : avgmfx64+0x70e2
ffffd000`227f4648 fffff803`c8f14101 : ffffd000`000e0082 00000000`00000801 ffffffff`ffffd7d8 00000000`00000000 : 0xffffd000`201d5180
ffffd000`227f4650 fffff800`00000000 : 00000000`20206f00 00000000`00000000 00000000`00000000 00000000`000007ff : nt!ExAllocatePoolWithTag+0x101
ffffd000`227f4720 00000000`20206f00 : 00000000`00000000 00000000`00000000 00000000`000007ff 00000000`00000000 : 0xfffff800`00000000
ffffd000`227f4728 00000000`00000000 : 00000000`00000000 00000000`000007ff 00000000`00000000 ffffe000`03fb7070 : 0x20206f00
STACK_COMMAND: kb
FOLLOWUP_IP:
avgmfx64+70e2
fffff800`034110e2 0048cd add byte ptr [rax-33h],cl
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: avgmfx64+70e2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: avgmfx64
IMAGE_NAME: avgmfx64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53e28484
FAILURE_BUCKET_ID: AV_avgmfx64+70e2
BUCKET_ID: AV_avgmfx64+70e2
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_avgmfx64+70e2
FAILURE_ID_HASH: {55152495-3811-c16e-8c49-a36032e5c0dc}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

I'm in the activation process for setting time and date but been stuck in that screen for a while please help

just installed my Apple TV and it's been in the activation screen to set time and date for a while .
not sure what the issue is

It's not properly connected to the network
Make sure location is set correctly
DNS should be on auto (settings - general - network)
If on wifi try Ethernet
Check that router has port 123 open (refer to manual if unsure)

MSI GE60 0NC-622UK and Windows 8.1 secondary HDD sleep bug

Hi All!
I'm struggling with this problem for a long time now. (MSI GE60 0NC-622UK, OS: Windows 8.1, BIOS: 5.14)
There're similar topics on the net:
http://social.technet.microsoft.com/Forums/en-US/58ae1ed5-c643-41ba-95ec-ffa5fbed16af/win-8-keeps-to-shut-down-my-hdds-why?forum=W8ITProPreRel
http://www.eightforums.com/drivers-hardware/4710-secondary-hard-drive-goes-sleep.html
I bought an 256GB SSD in it, so the 750GB HDD is now the secondary one. And the problem is, no matter what I set in Advanced Power Options (never, 0, 600) the OS always puts the hdd into sleep after around 10 seconds (the original windows 8.0 also did the same). The problem is with this the I HAVE to wait couple of seconds when the hdd spins up next time! :(
Only this one helped: http://lytondarque.com/2013/03/29/prevent-hd-sleep-in-windows-8/
It's a small utility called KeepAliveHD (I could only install the v1.4.1 version, but it's working fine.)
So I'm curious is there any other solution beside using an external utility.
Thanks for helping!

Quote from: chros on 09-February-14, 19:03:41
Western Digital 750GB
HDD: WDC WD7500BPVT-22HXZT3
serial number: WD-WX41A8216323
Frimware: 01.01A01
Taken from this: http://www.storagereview.com/western_digital_scorpio_blue_review_750gb_wd7500bpvt
Quote
Power Consumption
The Western Digital Scorpio Blue 750GB actually does okay in power consumption compared to competitors. Its read/write and startup draw numbers are in line with competitors; its idle numbers and random read are noticeably lower. The observed differences are unlikely to make a noticeable impact on battery life. It is worthwhile to note that during our tests when running as a secondary drive the power management seemed overactive in that it would frequently initiate its sleep mode. When this happened the drive would park its head and spin down after only a few seconds.
I think the problem is inherent in the design of the drive. The only way around it is by using a program like you have mentioned, unfortunately.

10.6.8 update stuck on blue screen... 4 hours and counting

Upon selecting automatic software update my system seems stuck on blue screen with spinning grey gear. How long should I tolerate this (going on 4 hours now) before attempting to do something?
I can access the hard drive of this computer from others on my local network and am able to copy files from it. I'm wondering if I should try to grab all that is valuable to me before anything worse happens.
Advise?

If your data is not backed up copy any important documents you can from your Mac's startup drive.
Once you are done copying your data, use the power switch to turn off your Mac and disconnect everything except a wired keyboard/mouse and monitor. Start up in safe mode by holding the shift key down right after you hear the startup chime. Keep holding down the shift key until you see the Apple Logo and spinning gear.
Mac OS X: Starting up in Safe Mode Mac
OS X: What is Safe Boot, Safe Mode?
Safe mode will do some maintenance routines and checks/repairs the disk if needed so it will take quite a lot longer than normal to boot. Once your Mac boots restart normally. It will take a little longer than normal to boot but not as long as booting in safe mode.
If things don't work as expected install the Mac OS X 10.6.8 Update Combo

GE60 0NC-622UK laptop is stuck on Blue Screen can't login! please help..

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