GE60 2PE-003 External screen issues

Hello everyone. I recently purchased the GE60 which i have connected to an external display using the HDMI port.
I'm having issues that only affect it when the external monitor is connected, the first one; when windows starts for the first several seconds the screen flickers and artifacts all over the screen (looks kind of like lego blocks).
Then any time i start the game I play Final Fantasy XIV in full screen with the external monitor connected it clicks in and out (audibly) with the screen blanking randomly for the first minute or so.
Does anyone have any suggestions as to what might be happening and how it could be resolved? I hope it is not a hardware issue.

Quote from: JHetland;114586
Hi, thanks for the suggestion; I swapped out the cable earlier today and there was no change in the symptoms.
Just a moment ago the screen went blank and just stayed blank instead of switching back and forth.
This screen and cable never had any issues with my previous computer.
What's the graphics driver you're using? and which external monitor are you connecting with?
Try to update the version from MSI website. (both intel and NVIDIA)
http://www.msi.com/support/nb/GE60-2PE-Apache-Pro.html#down-driver&Win8.1 64
Also, which mode are you using for the external monitor? (clone/extend/secondary)
Do they all have the screen problem? Do you switch the display by using the Fn+F2 or the Win+P? (Does the problem happen under both situation?)
Does this only happen when you run the Final Fantasy XIV?
Are you still getting screen flickering, blinking or artifacts?

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i have a strange issue, whenever i'm working with an external monitor some windows have wrong colours while some others are correctly displayed.
the background seems correctly displayed.
the issue disappear for few time after reboot.

My phone is already on the latest version.
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FPS / Stuttering Issues (Overheat , Speedstep Issues ? ) MSI GE60 2PE APACHE PRO

**EDIT**
Unable to post direct image links , please ad HTTP:// before links
Good evening Fellow Gamers and Adepts.
I come to you tonight with a serious doubt , which has rattled me for a while , and after some intense troubleshooting i have came up blank.
Here's the deal , as stated , i have a MSI GE60 2PE apache Pro
Now , playing cs go has been the bane of my existence, i am aware there are heating issues with this laptop , but those have been fixed by a Thermal repaste, a cooling pad and the backplate removed.
Now i have no more throttling of CPU , and GPU appears to handle fine aswell; the thing is i keep having MASSIVE lag spikes in CS:GO , and apparently they are being cause by CPU issues.
Image for clarification .
(Standart situation , notice the relative low fps for a old game)
imgur.com/cJ2Ly80
After a few seconds the following occurs
imgur.com/cJ2Ly80,27y1P5C,aq30R4r#1
Notice the fps drop and the CPU frequency percent alert in game
another shot of this in console so you can see the several occurrences
imgur.com/cJ2Ly80,27y1P5C,aq30R4r#2
now keep in mind that these are the lowest game settings, in Fullscreen windowed mode , if i even CONSIDER putting it on standart fullscreen i get unplayable jitterness and fps that range from 10 to 80 , all in a second.
Now , as i have stated i have fooled around and disabled speedstep in the bios , meaning that the cpu is always at 100%, seeing i have removed the backplate , throttling is not an issue as IXT (Intel extreme tuning) can attest.
note aswell the "active core count" spikes to 4/3 in the exact moments of the stutters, meaning that both problems should , in theory , be connected .
Image for reference:
gyazo.com/e1257716681828d38213bcc0e5fa71bc
Details of IXT
gyazo.com/1f03a344b9ac2642b1a885ee0a8ea078
can ANYONE give me an ideia of whats going on ? i rather enjoy playing with games with friends , but this is driving me up the wall..
Lastest NVIDIA / Laptop drivers installed ; Bios Updated and EC firmware aswell.
Thank you for your time guys x)

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Hi people
Got my brand new MSI GE60 2PE yesterday. Switched it on after charge yesterday and noticed intermittent black line across the display that flashes and goes away. its in different locations each time and happens even in the BIOS.
This is highly annoying getting a defective product.
Any advice?

Quote from: nekromantik;108579
Hi people
Got my brand new MSI GE60 2PE yesterday. Switched it on after charge yesterday and noticed intermittent black line across the display that flashes and goes away. its in different locations each time and happens even in the BIOS.
This is highly annoying getting a defective product.
Any advice?
Can you share a picture of the black line and also the graphics driver version and Video BIOS version?
(You can find the driver and Video BIOS version in NVIDIA control panel: Right click on the desktop> NVIDIA Control Panel> System Information at the bottom right corner> driver version + video bios version)

GE60 2PE Don't boot to BIOS, notebook bricked.

Hello, Yesterday night I was watching a youtube show on my netbook, running without power supply only with the battery (I only done this for 3 times in 7 months so I'm not worried about battery being discharged) and I fall sleep. This morning when I waked up, I tried to boot from hibernation to properly shutdown the system but the netbook doesn't boot.
Things I tried to do:
1º - I tried to power on normally only running from battery. Only power on with blue/orange power light, and a small light from the HDD for 2 seconds nothing happened.
2º - Power off by pressing power button for 4 seconds. I waited 5 mins I plugged in the power adaptor and I tried again with same results, don't boot.
3º - Removed battery and power adaptor, I pressed power button for 60 seconds to discharge (i saw this advice on Youtube). Plugged in only power adaptor and tried to power on. Same results, don't boot.
4º - Removed battery and power adaptor, presed power button for 60 seconds to discharge (). I connected the netbook to my TV with a HDMI cable, plugged in only power adaptor and tried to power on. Same results, don't boot.
Symptoms:
Power on, power LED in blue color for half second later turns to orange color only, no blinking only the same orange color all the time. The fan starts to spin in normal speed, HDD led blinks for 1-2 seconds and off. The screen is off (no light even on the back cover where the MSI dragon badge is), don't appears MSI logotype, no BIOS mesage or sound, no screen(fully black no backlight) no HDD. Laptop keeps running.
System info:
MSI GE60-2PE "Apache Pro",
Geniune Windows 8.0 PRO (My own license not from MSI, and it's 8.0 not 8.1 I don't like to update)
BIOS UEFI in fast boot mode, legacy USB disable. USB Handoff fixes disabled in BIOS, Enabled only boot from HDD/win8. The rest i think it's default settings.
BIOS: E16GFIMS.529 (previously .528 and .526)
Motherboard: MS16-GF
EC Firmware: 16GFEMS1.50B (I can't remember if I updated firmwares previously)
Touchpad Firmware: 03
HDD:Standart WD HDD, no msata drives. No intel RAID.
DVD: Standart LG DVD.
RAM: 4Gb Standart Samsung/Hynix? SODIMM + 4Gb GSkill DD3L 1.666Mhz (1.35v) upgraded by myself.
All drivers installed with the exception of the integrated radio switch controller.
Intel HD 4600 - OK (updated 01/2015 from manufacturer)
Nvidia Graphics - OK (updated 12/2014 from manufacturer)
Intel WiFi/Bluetooth 3160 - OK (updated 01/2015 from manufacturer)
Atheros KillerNIC - OK (Drivers version from MSI DVD)
Elantech Touchpad - OK (updated in 01/2015 from MSI support page)
Intel chipset stuff - OK (update 12/2014 from manufacturer)
Webcam - OK (no drivers installed, work with windows8 deafult drivers)
Software installed:
Only MSI KLM (keyboard light manager) with also installed a SCM service.
The netbook worked smooth since the begining until today for 7 months (really great hardware). The only thing i suppose that could be a problem with BIOS update (I updated two weeks ago) or EC firmware (I updated 3-4 weeks ago), since I don't worked withour power adaptor from new year, until today.
There's something I could do that I miss? a reset jumper, or reset CMOS button. Or I should ask to RMA to my netbook shop.
PD: I don't like to get a replacement netbook from other RMA user. I want my machine, I know what it's done and how it's done, I have my stickers in mint condition, I know my battery is well mantained, I have my FAN clean, I have the exterior and screen really clean and without scratches, have all my personal data on HDD. Should be worried about getting someones netbook? I should remove the HDD to avoid my personal data being compromised and I can lose them (i don't have backup)?
Also apologize my english, but the spanish forum looks empty and dead, only see news.

I suppose so, thanks chc for your time reading my issue.
I should contact my shop for RMA.

[Help!] A problem with the display of my GE60 2PE Apache Pro

I just got a new GE60 2PE Apache Pro and this is my first msi laptop I've ever had. I don't know what's seem to be the cause of my msi, but the display is always black and kind of glitchy at first when I just start it up.
The msi logo and the Windows 8's blue flag is also displaying fine, but after that on other Windows 8 OS, it's suppose to show the password screen. But instead, it's just black with several glitching white color. It's solved after pressing the windows button + P, which is supposed to control the dual monitor settings. After that, I checked on the display settings in the control panel and my device manager it's like this:
From the display settings and device manager, it seems that I kind of like have two monitors installed in my msi. It looks like one monitor for my Intel(R) HD Graphics 4600, and the other one is for my NVIDIA GeForce GTX 860M, although I don't know which one's running which. And it seems like the default display screen on my msi is the 2nd monitor (See from the display settings in control panel) because the 1st monitor is like plain black or acted like a projector in which I can either duplicate, extend, or turn it off using the PC Screen Only option when I press the windows + P.
But thinking back to every time I turn on my msi, the screen is black and I have to press windows + P to be able to actually see the display. Does this mean that every time I turn the PC on, the monitor is running the 1st one while the actual thing is running in the 2nd screen?
Is there any way to fix this so every time I turn it on I don't have to press windows + P to actually see the display? I'm having trouble because sometimes pressing windows + P doesn't work and I have to restart again using the power button to try and see does the windows + P will work the second try. Please help

Quote from: darkhawk on 29-May-14, 09:05:35
Delete, remove, uninstall, whatever term you'd like to use for getting rid of it from your device manager.
Disabling it won't help, it'll still be there.
Judging by what I'm seeing, there's an extra entry for a monitor and it's most likely the issue that's causing your screen to misbehave.
Okay, so here's an update about the current situation:
I did gather up the courage to uninstall both Generic PnP Monitor from the Device Manager. Everything seems okay after I uninstalled it, the screen is not off, it's just as before. After I uninstalled both monitors from the Device Manager, I tried to see the Display Settings, but it is still showing two monitors (With the 2nd monitor displaying my actual screen and the 1st is plain black). I thought maybe it has to be restarted for it to take effects. So I shut it down, and boot it again (Because so far just doing a normal restart won't occur with the black screen. The "shut down and boot" is how do the black screen occurs again.) I really hope that the problem is fixed, but it's still the same. Showing the black screen with some glitching white stripes, and I have to press the Windows + P to get to the actual screen again. After I look up the Device Manager again, here's what's shown:
The Generic PnP Monitor showed up again! And it's two of them. So is there any other solution or any idea of what's causing this?
Thanks for all the help so far.

GE60 2PE Unable to boot

Hi,
I have updated my windows 8 update via the windows update, including drivers for my MSI GE60 2PE. EC Firmware latest from website, BIOS stock. When i try to boot up today it just keeps looping through the Windows 8 Automatic Repair. I can't refresh my PC, reset or perform any system restore. When I tried to enter Bios, it just shows black screen with white dash there. F3 System restore will hold for awhile and then links me to automatic repairs. For F11, which just show the white dash too. Please assist me. It just rarely 3 days old laptop.
Thanks.

Quote from: Svet on 21-October-14, 18:06:25
Bump removed >>Please read and comply with the Forum Rules.<<
Please stop bumping. We're not here 24/7 swapping around so there's 5 of us all the time. It's users to users forum and not everyone has a lot of time.
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During setup ... tried to connect my speakers directly onto the laptop.... HUMMMMM! (really loud humming sound, until Windows loads ...sounds like a short somewhere ...). Ok, obviously sound is not the main focus of W540.
After a little while... boink! ... and the external screen goes black accompanied with the "Windows detected something disconnect"-sound. No matter what I clicked on the keyboard, or how much a moved the mouse, the external screen wouldn't turn on again. I had to flip up the screen on the laptop, and tada, Windows reported that something connected again, and the external screen turned on again. Turns out that I need to keep the laptop screen open at all times now, and now and then both screens disconnect and connect again. Not completely a showstopper, but somewhat annoying. Ok, how to fix - enter "lenovo ultra dock black screen" in Google and see that a bunch of people have experienced the same thing. After some reading, I found this official support page "LENOVO THINKPAD PRO DOCK AND THINKPAD ULTRA DOCK ARE CAUSING DISPLAY ISSUES ON EXTERNAL MONITORS" (http://support.lenovo.com/us/en/documents/ht081248). Seems to fit my situation perfectly. Just download the fwdphb03.exe program and follow the instructions. But does fwdphb03.exe even start?!? NO!
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can you connect the device in _*recovery mode*_ ?
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